# Rippling Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Rippling the right Human Resources solution for you? Explore 4822 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172127/Rippling/reviews --- Rippling 4.9 (4822) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 4th, 2026 # Reviews of Rippling Ease of use 4.9 Customer Service 4.7 ## Pros and Cons in Reviews SV Stefan V PsychotherapistMental Health Care, 201 - 500 employeesUsed the software for: 6-12 months. “The payroll interface is my favorite part because it's clear, updates in a timely manner, can download paystubs, and can look up all the information related to my paty.“ April 8, 2026 CW Connor W account execFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years. “the main gripe is having multiple rippling accounts under personal emails in past with past companies - signing up was a difficult process for each with old accounts associated with the email still“ April 20, 2026 AW Amber W VP of People OperationsNon-Profit Organization Management, 51 - 200 employeesUsed the software for: Less than 6 months. “It's a very robust and connected all in one system with all the capabilities needed to successfully manage scheduling, time & attendance, payroll, benefits, recruitment, and performance--all for a really competitive price“ February 6, 2026 PF Pedro F Senior Manager, SubscriptionsRetail, 51 - 200 employeesUsed the software for: Less than 6 months. “The mobile app keeps expiring my authentication leading me to only be able to do any meaningful action on the desktop version of the platform.“ December 29, 2025 LD Lawrence D ManagerArchitecture & Planning, 51 - 200 employeesUsed the software for: Less than 6 months. “The software have helped my HR, IT, and Finance team get more value for all money in the business and this have the employee payroll over the past months it has also help me to customize most of my in-house work usages..“ February 25, 2026 LD Lauren D Sr. People Support SpecialistWine and Spirits, 51 - 200 employeesUsed the software for: Less than 6 months. “The main issue we've encountered is in the Benefits module, and that we're not able to fully configure our medical insurance company contributions in the way that we want to.“ January 9, 2026 Yugma S Assay development and integration technicianBiotechnology, 201 - 500 employeesUsed the software for: 1-2 years. “It simplifies payroll management with automated calculations, tax handling, and direct deposits, reducing manual effort and errors.“ May 10, 2026 Ronel D People Experience DirectorManagement Consulting, 201 - 500 employeesUsed the software for: 6-12 months. “However, ongoing stability issues, slow resolution times for complex problems, and limited visibility into product changes make day-to-day operations more difficult than they should be.“ January 22, 2026 ## Showing most helpful reviews Showing 1-25 of 4822 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jesus Maria P. Data analysis and Quality Assurance Contractor Computer Software Used the software for: Less than 6 months ### "Seamless Global Payroll: A Contractor's Perspective on Rippling" April 23, 2026 5.0 Overall, my experience with has been excellent. It removes the administrative headache of being an international contractor. I don't have to worry about whether my hours are logged correctly or how the currency exchange will be handled: Rippling just takes care of it. While the security settings can be a bit sensitive, the reliability of the platform and the ease of use far outweigh that minor inconvenience. It feels like a modern tool designed for the modern, global workforce. Pros The standout feature of is how it simplifies the complexity of international payments. As a contractor, the "hands-off" approach to currency conversion is a lifesaver. The platform handles the transition of payments into Euros flawlessly, ensuring that what I see on my schedule is precisely what arrives in my account without hidden complications. Additionally, the user interface is exceptionally well-structured. Unlike other legacy HR systems that feel cluttered, Rippling offers a clean, intuitive experience where my schedules and payroll history are always easy to find. It’s a powerful "all-in-one" hub that bridges the gap between time management and global compensation perfectly. Cons The only significant drawback is the aggressive 2FA (Two-Factor Authentication) and session timeout policy. Security is important, but the current configuration is a bit overzealous. There are times when the web platform logs me out after just five minutes of inactivity, requiring a fresh login and a new security code. It would be a massive improvement if allowed for "Recognized/Trusted Devices" to extend session lengths. Having to reauthenticate multiple times during a single workday feels redundant and interrupts the workflow. PS: I have to say that this seems to have improved in recent weeks! Review Source KS Kristopher S. Emergent Bilingual Specialist Education Management Used the software for: 1-2 years ### "Does it Get Any Better Than Rippling?" April 29, 2026 4.0 Overall, I really liked , and I would've been happy to continue using it. Its capabilities heavily outweigh its deficiencies. Pros is an HR platform for employees that is easy to use and informative. My favorite aspects were the employee tree that shows you who does what. It makes collaboration between departments in a big company a little bit easier because you know who to contact! Doing performance reviews is easy too. Finally, there was never a pay day that came late, which is likely in part due to my company, but Rippling did their job too. Overall, this is a solid product! I'll note that my company decided to move to Insperity, which may be related to the price of Rippling. Cons The PTO platform was confusing. I accidentally used hours that were for the next year during a prior year because I thought that I needed to use the quantity of hours that were left. But it turned out the way it added up was more than I had left, and it took away from the next year. I wouldn't have done this if the platform were a bit clearer. It should be easy math, but it turned out it wasn't quite as easy as one would expect! Switched from [BambooHR](https://www.capterra.com/p/110968/BambooHR/) I was not with the company while they used BambooHR, so I'm unsure. But from what I heard, was better than BambooHR for our needs! Review Source Sahar S. Chief People Officer Security and Investigations Used the software for: 1-2 years ### "HORRIBLE - Save yourself the time and headache and DO NOT Purchase" February 27, 2026 1.0 Simply the WORST tool to have existed in the HRIS or payroll world - specially if using it outside US as well. Although even in the US their payroll was a mess - even now - months later - we are still trying to fix the problems THEY made for THEM! Horrible! Pros Nothing at all - worst tool to have existed in history! Please do yourselves a favor and consider ANYTHING but - RIP pling! Cons is extremely problematic and useless. The system creates issues unimaginable because it's set up in such an odd and illogical way. Everything breaks whenever you try to do anything. While workforce planning isn't so bad, everything else is absolutely horrible. We faced a lot of mistakes with payroll as well that we are still auditing, which has cost us countless hours and a lot of money to fix. Rippling was also supposed to help with IT, automation, and provisioning, but that doesn't work either. The setup wasn't easy, even though I wasn't directly involved. Review Source Response from Rippling April 3, 2026 Hi there Sahar— we’re sorry that your experience with Rippling has not lived up to expectations. Because this review was submitted without contact information, we’re unable to follow up directly to learn more and investigate what happened. If you’re open to it, please submit a ticket through the Rippling Help Center or through support@rippling.com. We appreciate you taking the time to share this candid feedback. EP Eduardo P. Customer Care Cordinator Legal Services Used the software for: 1-2 years ### "The 1 2 3 of rippling" April 9, 2026 5.0 Overall, my experience with has been very positive. It’s a fast, straightforward platform that makes daily tasks easy to manage, with a clear organizational chart and efficient tools that truly feel worth the monthly cost. It also stands out for its responsive customer support, quickly resolving issues when they come up. While it could improve by offering more customization and reducing dependency on managers for certain changes, it remains a reliable and effective solution for HR management. Pros I’ve been using at work, and I’ve had a really great experience with it. What I like the most is how fast and straightforward the platform is. You don’t have to waste time navigating complicated menus—everything is well organized and easy to use from the start. I also really appreciate the clear organizational chart, which makes it simple to understand the team structure and quickly find anyone in the company. On top of that, it truly feels like it’s worth every dollar paid each month. Our HR team also uses it to manage and assign our salaries, which makes everything more transparent and organized. Another big plus is their customer support. Whenever we’ve had issues with the platform, they’ve responded quickly and worked efficiently on bugs or errors. For example, they once resolved a login issue in less than 2 hours, which really shows how responsive and reliable they are. Overall, it’s a very efficient tool that makes day-to-day HR management much easier. Cons That said, one area for improvement would be customization. The platform doesn’t allow much flexibility to personalize certain features, and in many cases, it depends on a manager to make changes or updates, which can slow things down. Switched from [Clockify](https://www.capterra.com/p/169607/Clockify/) The company deciced, more functions ofr the activities of the company Review Source SK Serish K. HR Director Mental Health Care Used the software for: 2+ years ### "Great User Experience, Strong Support, and Continuous Innovation" June 1, 2026 4.0 Overall, has been a great all-in-one platform that significantly streamlines end-to-end HR. The platform is robust, easy to use, and continuously improving. Most importantly, Rippling's customer support is by far the best I've experienced compared to other HRIS providers. Pros 's intuitive UI/UX. The platform is easy to navigate, which makes managing HR processes much more efficient. Their customer support is also exceptional. One standout feature is the ability to hop on a live Zoom call with a support agent who can walk you through issues in real time when you feel stuck. Having payroll, HR, compliance, performance management, device management, and employee records all in one platform is incredibly convenient and helps streamline day-to-day operations. Cons Like any tech platform, there's always room for improvement as features and integrations continue to evolve. The Workflow Studio and Recruiting app could be more user-friendly and offer greater customization. Workflow Studio has a learning curve, and additional training resources, updated articles, or courses would help users get up to speed more quickly. The Recruiting app is somewhat limited in terms of customization. For example, the hiring pipeline and interview plans require five stages, whereas our process only includes an application review, a final interview, and an offer stage. More flexibility in configuring recruiting workflows would make the tool more adaptable to different hiring processes. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Rippling Customer support, UI/UX, ease of implementation Review Source SS Shawn S. Installation Coordinator Consumer Goods Used the software for: 1-2 years ### "Easy Setup and User-Friendly Experience with Rippling" May 14, 2026 5.0 Setting up our account was surprisingly fast and straightforward. The onboarding process is well organized, with clear step-by-step guidance that made it easy to add employees, configure payroll, and connect benefits without needing extensive support. The interface is clean and intuitive, so even team members with limited HR or payroll experience were able to navigate it confidently. Day-to-day tasks like managing time off, onboarding new hires, and running payroll are streamlined and efficient. Overall, Rippling has been very user-friendly and has simplified a lot of administrative work for our team. Pros What we like most about is how it brings payroll, HR, benefits, onboarding, and device management together in one easy-to-use platform. The automation features save a significant amount of time by reducing manual tasks, and the system is intuitive enough that employees and administrators can quickly learn how to use it. We also appreciate how seamless onboarding and employee management are, making day-to-day operations much more efficient. Cons What we like least about is that some of the more advanced features can take time to fully learn, especially when customizing workflows or settings. While the platform is generally intuitive, there can be a slight learning curve when exploring all of its capabilities. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) We made the switch from Paycom because we were looking for a smoother overall experience and more responsive support. While Paycom offers a strong set of HR and payroll tools, we found that getting timely help and resolving issues wasn’t always as efficient as we needed. We also wanted a more intuitive platform that made day-to-day tasks easier for both employees and administrators. Moving to gave us a more streamlined system with better usability and faster access to support when questions come up. Review Source SDS Stephanie DeHart S. Business Administrator Retail Used the software for: 6-12 months ### "Great user face with regular updates, but needs more stability with Personal Vault" May 11, 2026 5.0 I'm constantly impressed by as a whole, but the password management system and IT tools are very nice. I helped us pick out Rippling for our company at Strider Bikes, and we added on the IT bundle because we we're using a free desktop only tool for managing passwords and we were running into a lot of issues with that. Pros I love how customizable the Password management is, (RPass). You can organize through folders, tags, departments and vaults. Each password can have its own sharing permissions which is incredibly handy when managing passwords for departments and team. You can mark a password as "Marketing" and set up rules so that anyone who currently works in Marking has access. Really nice. The other IT management aspect that I really love is when hiring a new employee, I can auto create accounts for Basecamp, Trainual, Microsoft, NetSuite, etc. So handy. Cons When you forget your password for or Rpass, and you reset it, you lose all of your RPass personal vault passwords. That's a huge risk! I've recommended to my team to save every password in the company vault and just be strict with the permissions because I would hate to spend hours putting passwords in and if I for some reason need to reset my password, all that work is gone. I understand it's a security thing, but I wish there was a workaround. Alternatives considered [Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Rippling Cost was better, more integrations, best customer support, and just had more of the features we were looking for with Tech/IT related stuff. Review Source DB Derrick B. Pest control technician Machinery Used the software for: 6-12 months ### "Seamless All-in-One HR Solution" May 11, 2026 5.0 My overall experience with ripling has been ten out of ten.I'm using it for a few months now.And I don't see myself turning back or going to another company.I think this is the best app for what it does, and I highly recommend it seriously Pros I’ve had a genuinely positive experience using . What stands out immediately is how streamlined and intuitive the platform feels. Even if you’re not particularly tech-savvy, it’s quick to learn and easy to navigate without feeling overwhelmed. One of the biggest advantages is how much time it saves. Tasks that would normally take multiple steps—or even multiple systems—are handled in one place. Whether it’s onboarding, payroll, or managing employee data, everything feels efficient and well-organized. Another thing I really appreciate is how forgiving the system is. Mistakes happen, but Rippling makes it simple to go back, make corrections, and move forward without unnecessary frustration. That kind of flexibility makes a big difference in day-to-day use. Overall, Rippling delivers strong value by combining powerful features with a user-friendly design. It’s reliable, efficient, and easy to pick up, which makes it a solid choice for anyone looking to simplify their workflow. Cons Honestly, and I don't want anyone to think this is a joke. But my biggest issue with the app was that I wasn't introduced to this app sooner, as i've worked for multiple companies with multiple different apps.And this literally is the best app that streamlines everything.And when I turn my phone on and see the app, I don't get anxiety where other apps have given me anxiety Switched from [PestPac](https://www.capterra.com/p/23130/PestPac/) This was better another user from another company came here then we switched. Review Source AL Ammaar L. Software Engineer Events Services Used the software for: 6-12 months ### "Efficient All-in-One HR and Payroll Platform With Strong Automation Features" May 8, 2026 5.0 Overall, my experience with has been very positive. It’s an excellent all-in-one platform for businesses that want to streamline HR, payroll, IT, and employee management in a single system. The ease of use and automation capabilities provide strong value for money, especially for growing companies looking to reduce administrative overhead. While there are occasional technical hiccups and a learning curve for more advanced features, the platform’s flexibility and time-saving tools outweigh the downsides. I would recommend Rippling to companies that want a scalable and modern workforce management solution. Pros stands out for how much it consolidates into one platform. Payroll, employee management, benefits, device management, app provisioning, and expense tracking are all connected, which saves a lot of administrative time. The interface is modern and intuitive, making onboarding and day-to-day HR tasks straightforward even for non-technical users. Payroll processing is especially efficient, with automation features that reduce manual work and help avoid errors. I also appreciated how customizable the workflows are for onboarding, approvals, and employee changes. The accounting and expense management tools integrate well with other systems and make reimbursements and reporting easier to manage. Cons While the platform is powerful, some areas can feel overly complex during setup, especially when configuring integrations or advanced workflows. Pricing can also increase quickly as additional modules are added. Customer support is generally helpful, but response times can vary depending on the issue. Occasionally, there are small bugs or syncing delays between modules, particularly with third-party integrations, which can be frustrating when handling time-sensitive payroll or reporting tasks. Switched from [Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/) It didn't have everything I needed to manage in one platform Review Source Parminder S. Engineering Manager Computer Software Used the software for: 1-2 years ### "A comprehensive, well-organized workforce platform with standout customer support" May 4, 2026 5.0 has been a reliable and comprehensive platform for managing all our people operations. As an Engineering Manager at a SaaS startup, I use it daily for payroll, contractor hours approval, leave management, and even my work permit was handled through it. The experience has been consistently smooth — everything is well organized, workflows are intuitive, and the support team is genuinely responsive and knowledgeable. It's the kind of platform that quietly does its job well without getting in the way. Pros Honestly, two things stand out. First, the platform is really well organized everything is where you'd expect it to be, and it doesn't feel overwhelming despite how much it covers. Second, their support team is genuinely excellent. Anytime I've had a question, the response has been fast and actually helpful, not just a link to a help article. For a busy Engineering Manager, that combination of good UX and reliable support makes a real difference. Cons The onboarding experience for new users could be more intuitive. Given how feature-rich the platform is, new team members can feel slightly overwhelmed when they first log in. Role-based onboarding flows or guided checklists tailored to each user's role would make the initial ramp-up much smoother. That said, this is a minor observation, once you're past the initial learning curve, the platform is excellent. Review Source Bitan B. Applied AI Developer Information Technology and Services Used the software for: 6-12 months ### "Rippling: an Excellent Jack of All Trades in HCM and Business Administration" April 12, 2026 5.0 Overall, is a very powerful platform and a massive upgrade from our previous systems. The way it centralizes HR, IT, and benefits is seamless, and our employees love the clean, modern interface for requesting time off and viewing pay stubs. Managing multi-state compliance is a breeze. However, it does have a bit of a learning curve on the admin side, particularly when it comes to building out custom reports or navigating complex policies. Despite those minor quirks, the sheer amount of time it saves us on onboarding and payroll makes it well worth the investment.Customer support is quick and well provided by efficient and well-trained chatbots and a ticketing system. Direct, live phone support can be difficult to reach, but standard employees are completely able to fix their issues by submitting tickets through admins. Customer support in general is excellent. Pros Excellent overall experience. effectively serves as the central hub for all our HR and benefits administration. It’s user-friendly, scales easily with our remote workforce, and automates the tedious administrative tasks that used to eat up our day. It’s easily one of the best software investments our team has made.The platform is incredibly intuitive for our employees to use, and having a single source of truth for everything from address changes to benefits enroll-ment has drastically reduced administrative overhead for our team. Highly recommend it for growing companies. Cons Because handles so much—HR, IT, Finance, and Payroll—the back-end interface can feel cluttered and overwhelming. Admins frequently complain that simple tasks or settings are buried under multiple menus, and configuring highly customised workflows requires a lot of trial and error. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) integrations, workflow management, user-friendly interface, security controls, administration guardrails are top-notch and quite unparalleled in the market. Review Source Pankaj M. Co-founder CTO Computer Software Used the software for: 6-12 months ### "Great HR platform for startups ready to scale" March 13, 2026 4.0 The overall experience has been above average. as a fellow Y Combinator company they take care of their fellow alumni with their Founder Mode deal which gives you 1 year of all features for free to evaluate, along with excellent customer support directly over Slack. Pros We are a small startup that started last year backed by Y Combinator, the same accelerator that incubated . We use Rippling as our standard HR system and payroll management, which allows us to delegate tax deduction, health insurance, 401K without having to set it up from scratch. As part of the Y Combinator deal, we also get 1 year of free Founder Mode subscription which helps us evaluate the product at no cost which is excellent. Our fundamental reason for picking Rippling over other startup-focused HR companies was the maturity of the platform and their top tier sales team, which can be pushy at times but generally were quite helpful. Cons The sales team was a bit pushy which was not fun. The other issue is that there is feature sprawl in the platform which makes it hard to navigate and worse makes it feel slow and bloated when 99% of those options are not needed for us as a small startup. Alternatives considered [Deel](https://www.capterra.com/p/205015/Deel/) Reason for choosing Rippling As a Y Combinator company had a much better deal for us. Switched from [Othership](https://www.capterra.com/p/266602/Othership/) was a much more mature platform which was more rich in features as well as reliability compared to Central HQ. Review Source VR Verified Reviewer Research Associate Research Used the software for: 2+ years ### "Great Tool That Only Needs Slight Improvement" February 25, 2026 4.0 Overall, it was fairly easy to navigate on 's portal minus the issue of finding the "home" button every once in a while. Rippling will do a good job of remind you of deadlines and action items so you won't miss them but sometimes the constant reminder will annoy you. As an employee at my firm, Rippling has made it helpful for me to navigate a lot of employee tools such as benefits, payroll, hsa, and time off and for that, I appreciate and am a happier employee because of it. I used ADP in the past and I feel that Rippling is easier to navigate. Although Rippling can definitely improve on the "home" screen button, I did find ADP even harder to navigate and find tools. Rippling is definitely an improvement from ADP in terms of navigating from tool to tool within the portal. Pros Compared to ADP, I find in general - much easier to navigate. I like how organized my time off requests are kept track of in Rippling, I can easily see my past and current time off requests as well as see the balance that I have remaining. Rippling has been great for keeping track of my current paychecks and has a storage for past paychecks. Cons Sometimes, it is hard to find the "home button" when navigating to many different areas on , such as from moving to HSA to moving to payroll and then moving to time off requests which I have done many times, I often find myself at a lost to where the "home button" is. Sometimes, I find it easier to close out of my browser and log into Rippling again to save me time from navigating back to the home screen because I simply cannot find it. I also find it annoying that when we have to complete a performance review or complete our annual HSA and health benefit elections, that Rippling will email us every day multiple times a day until we complete this. The reminder is nice but needs to way less frequent. I don't like getting automatic emails twice a month reminding me I got paid today. I simply do not need this constant reminder and it also floods my inbox personally. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) I used ADP in the past and I feel that is easier to navigate. Although Rippling can definitely improve on the "home" screen button, I did find ADP even harder to navigate and find tools. Rippling is definitely an improvement from ADP in terms of navigating from tool to tool within the portal. Review Source JH Jasmine H. HR Computer Software Used the software for: 2+ years ### "Reliable tool with wonderful support team!" January 25, 2026 5.0 Reliable, with minor glitches, but with outstanding support team that is responsive and helpful in most of the time! Overall, I do like working with them and their tool. I believe they do have improvements to make for their Canadian customers, but I also know that they are working and improving all the time. One suggestion - they really need to send out announcements before their product updates, which currently I do nto believe is happening. There have been a couple of times that their improvements have affected certain areas that they were not improving, by making those glitch (as software sometimes does), but again they have been wonderful helping fix those, so I still think they are worth the $. Pros Reliable, with minor glitches, but with outstanding support team that is responsive and helpful in most of the time! The Spend management module has made a real difference in employee reimbursement for us. It saves time for me not to chase others for receipt uploads, makes the approval workflow easy and quick. Minor UI inconveniences, I would love to have the ability to sort the existing records by my preferred fields, this will need to be improved. Cons specifically for Spend management I think UI needs improvement. The filters are not flexible. I would much prefer to be able to filter by (paid / unpaid), or date and name - the only way you can currently sort by name keeps popping you to all expenses screen after each receipt view, this is time consuming and a bit annoying especially if you have too many expenses and employees to go through... I hope this is on their roadmap to be made more flexible. Alternatives considered [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Rippling Easy set up. Serves Canadian clients. Prompt support. great follow through from their sales team. Implementation process was very smooth. Price was reasonable as well. provided features that we did need covered. Review Source CS Carlotta S. Sr. Loan Specialist Information Technology and Services Used the software for: 1-2 years ### "A Heavyweight Contender for Benefits Administration" February 10, 2026 5.0 I was impressed with how easy it was to transfer over to . Rippling made the transfer from our previous servicer seem like a stroll in the park. I was waiting for a shoe that never dropped. Pros I like how easy it is to use , not just for payroll. Rippling also manages employee benefits. From recordkeeping to open enrollment. Rippling will keep track of all documents uploaded from the past and present. Rippling will send alerts when open enrollment is approaching. Rippling has helpful guidelines and benefit summaries just in case anything is confusing. Stellar service. Cons At this time, I have not encountered any feature that did not make my job run even more smoothly than it ever has. Switched from [Justworks](https://www.capterra.com/p/223913/Justworks/) More functionality and better pricing. All around, it is a better product for my company. Review Source LD Lauren D. Sr. People Support Specialist Wine and Spirits Used the software for: Less than 6 months ### "4 out of 5 start for Rippling: Pros outweigh the cons" January 9, 2026 4.0 Overall this is a great product. We're a smaller company and has a lot of features that would be amazing for large organizations - we're just not big enough to need them or find value in them, but it's still great for a company of our size (~50 employees/contractors). We moved from TriNet/Zenefits becuase they were completely changing their service structure and increasing our cost considerably. As the main admin using our HRIS systems, Rippling is by far a superior product and was less expensive than staying with TriNet. Pros Payroll: it shows exactly what has changed for each individual from cycle to cycle, so I can easily flag any issues Reviews: Very easy to set up and to customize, and able to set different due dates for different aspects of the review process (and set different forward facing and internal due dates) Spend/Finance: Can't say enough about how nice it is to manage our credit cards, expenses, and reimbursements all from our HR platform. It's one of their newer offerings so there are improvements that could be made, but it's still a huge step up for us from how we were managing these, from both the admin side and employee user experience. Cons The main issue we've encountered is in the Benefits module, and that we're not able to fully configure our medical insurance company contributions in the way that we want to. We've opted for a bandaid fix for now, which means that some employees' information is incorrect, and are really hoping that they make product changes before our next Open Enrollment cycle at the end of the year. Due to the contributions issue, I have to manually update payroll deductions. This hasn't been quite as smooth as it should be, and there have been some challenges getting the Benefits deductions area to correctly sync with Payroll. We've opted not to connect our company email with , and because we're not using that feature, it's not allowing us to enter work email addresses at all in individuals' profiles. It's not a huge issue, but is inconvenient. Our implementation manager said that there should be a way to fix this, but our account manager wasn't able to provide much guidance so I haven't looked into it further. Alternatives considered [Remote](https://www.capterra.com/p/211639/Remote/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[GoCo](https://www.capterra.com/p/149545/GoCo/) Reason for choosing Rippling Overall functionality + price + CC and expense management feature Switched from [TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/) changing their service structure and increasing our cost considerably Review Source JL James L. Director of Finance Computer Software Used the software for: 2+ years ### "Rippling gets it done!" December 9, 2025 4.0 Even when we have had issues, they have all ultimately been resolved by . It has been a reliably backbone to the daily function of our company. Pros I do like the one stop shop function of how we use for everything from payroll fuctions, to IT management, to app management and user enrollment in the various tech platforms we utilize. Having a single source of truth for employees makes life easier to administer the day to day. Cons There are several instances of me having to do manual follow up in regards to the basic payroll functions like identifying missing filings or payments that should have been transmitted properly. Switched from [Gusto](https://www.capterra.com/p/131882/Gusto/) We had grown significantly in headcount and were in need of a more robust platform. Review Source AR Angelica R. SALES SUPPORT LEAD Pharmaceuticals Used the software for: 6-12 months ### "A Streamlined and User‑Friendly HR Experience" December 15, 2025 5.0 My overall experience with has been positive. The platform is user‑friendly, visually clean, and intuitive to navigate, which makes day‑to‑day tasks like managing time, checking pay information, and reviewing personal details very straightforward. I appreciate how everything is centralized in one system, reducing the need to switch between multiple platforms. There are moments when certain pages take longer to load or require a refresh, and a few features could be more streamlined, but these issues don’t overshadow the convenience the system provides. Overall, Rippling has made HR‑related tasks simpler and more organized, improving both efficiency and visibility into my information. Pros What I like most about the product is how easy it is to use. The layout is clear, the navigation feels intuitive, and entering or reviewing time is quick. It saves me time, reduces errors, and makes daily tasks more efficient. I also appreciate the reliability of the system—it consistently works smoothly without interruptions. Cons What I dislike most about the product is that some parts of the system can feel slow or inconsistent, especially during peak usage times. Navigating between different sections—such as time entries, approvals, and reports—sometimes takes longer than expected, which interrupts the workflow. There are also moments when certain features don’t load properly on the first attempt, requiring a refresh or multiple clicks. Additionally, some functions could be more intuitive. For example, editing past entries or locating older records sometimes involves extra steps or isn’t clearly labeled, which can be confusing. While these issues don’t prevent me from completing my tasks, they do create inefficiencies that add up over time. Improving responsiveness, simplifying navigation, and making key features more user‑friendly would significantly enhance the overall experience. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We made the switch to to simplify and centralize our HR, payroll, and time‑tracking processes. Our previous system required multiple platforms to handle basic tasks, which often led to confusion and inefficiencies. Rippling offered a more modern, intuitive interface and an all‑in‑one solution that reduced manual work and improved overall visibility. The ability to manage everything—from onboarding to payroll to timekeeping—in one place was the biggest driver behind the change. Review Source CL Claudine L. Scheduling Dispatch Individual & Family Services Used the software for: 1-2 years ### "Efficient All-in-One Platform for HR and Payroll Management" May 14, 2026 5.0 My overall experience with has been positive. The platform is efficient, easy to use once familiarized, and helpful in managing HR, payroll, and employee-related tasks in one place. Its automation and centralized system improved workflow and saved time, although some advanced features required a bit of adjustment in the beginning. Pros What I liked most about was how it centralized HR, payroll, benefits, and IT management into one platform. The automation features helped streamline repetitive tasks, improved efficiency, and made employee management much more organized and user-friendly. Cons One thing I liked least about was that some features can feel overwhelming at first because of the platform’s wide range of tools and settings. There can also be a learning curve for new users when navigating more advanced functions. Review Source SP Saket P. AI engineer Computer Software Used the software for: 6-12 months ### "Best App ever" April 10, 2026 5.0 My overall experience with has been very positive. I found the platform to be highly efficient in bringing together HR, IT, and finance operations into a single, unified system, which significantly reduces the need to switch between multiple tools. What stood out most to me was the level of automation—tasks like onboarding, managing employee data, and assigning system access felt streamlined and well thought out. This not only saves time but also minimizes manual errors. At the same time, there is a bit of a learning curve due to the platform’s wide range of features, but once familiar, it becomes a powerful tool. Overall, I see Rippling as a well-designed, scalable solution that solves real operational problems effectively. Pros What I like most about is how it unifies multiple traditionally separate systems—HR, IT, and finance—into a single platform. Instead of companies juggling different tools for payroll, device management, and employee data, Rippling centralizes everything, which makes operations faster and less error-prone. I’m especially impressed by the automation aspect—like onboarding a new employee where their payroll, laptop setup, app access, and permissions can all be handled in one workflow. That level of integration shows strong product thinking and real-world problem solving. From a technical perspective, I appreciate how this kind of system requires scalable architecture, clean APIs, and strong data consistency—areas I’m genuinely interested in working on and learning more about. Cons One aspect I like least about is that its all-in-one approach, while powerful, can make the platform feel complex and overwhelming—especially for new users or smaller teams that don’t need the full suite of features. Because so many critical functions are centralized, it can also lead to a higher learning curve and dependence on a single system. If something goes wrong or needs customization, it may impact multiple workflows at once. Additionally, such tightly integrated systems sometimes limit flexibility compared to using specialized tools, which can be a drawback for companies with very specific or unique requirements. Review Source JS Jami S. Senior Manager Market Research Used the software for: 2+ years ### "One Stop HR Shop " March 10, 2026 5.0 Overall, I really like . It can serve many functions for managing an organization and allows for your team to have a central hub for information. Pros It's a one stop shop for all of our Human Resources related information. It's easy to access benefits, SSO logins, payroll/tax information, and to design custom learning/training programs within. When does have bugs, which is rare, the customer support team responds quickly. Cons Some of the user interface in is a bit confusing. They use a lot of icons to represent information and not all of the icons are intuitive so when you're first onboarding to using Rippling, it is a steeper learning curve to nail down the navigation. Review Source VG Victor G. Provider Contract Specialist Hospital & Health Care Used the software for: 6-12 months ### "A Powerful Operating System for Work—with a Learning Curve" February 5, 2026 5.0 Overall, my experience with was very positive, with a few real-world trade-offs. On the upside, Rippling genuinely delivers on its promise of being an all-in-one system for people operations. Having HR, payroll, benefits, and IT access tied together in one platform made onboarding, role changes, and offboarding feel seamless instead of fragmented. It reduced manual work and eliminated a lot of coordination headaches that usually live between teams. When everything was set up correctly, it felt incredibly powerful and efficient. Pros Onboarding/offboarding isn’t just paperwork—it’s accounts, permissions, payroll, devices, compliance. automates the real operational pain points, not just the surface-level stuff. Cons Steep learning curve Because does so much, it can feel overwhelming at first—especially for smaller teams or new admins. Power comes at the cost of simplicity. Review Source GB Girikrishna B. Lead Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Excellent platform " November 20, 2025 5.0 1\. Professional & Balanced My overall experience with has been very positive. The platform is well-integrated, intuitive, and helps centralize HR, payroll, and IT functions in one place. Although there’s a learning curve during the initial setup, once everything is configured, day-to-day operations become much more efficient. --- 2. Detailed & Practical (Good for interviews or surveys) Overall, Rippling has been a strong tool for streamlining our HR and administrative processes. Onboarding, payroll, time tracking, and app provisioning all work together seamlessly, which saves time and reduces manual errors. The only challenge is that the platform’s extensive functionality can be slightly overwhelming at first, but with familiarity it becomes very productive. --- 3. Short & Positive My overall experience with Rippling has been smooth and efficient. It simplifies many routine HR tasks and provides good visibility across different functions. --- 4. Balanced & Realistic Overall, Rippling has been a solid platform—very powerful and convenient due to its integration across HR and IT. There’s a bit of a learning curve initially, but once mastered, it significantly improves operational workflows. Pros Having HR, payroll, IT, and device management integrated into a single system makes processes extremely efficient and reduces duplication of work. Highlighting product value The best part about is its automation and the way it connects employee data across different modules. Once an employee is added, everything—from payroll to app provisioning—syncs automatically, which saves a lot of time and avoids errors. Employee-experience focused I liked how intuitive the interface is. Rippling makes it easy for employees to manage leaves, view payslips, complete onboarding, and update personal information without needing HR to assist each time. Operational/management angle What I liked most is the level of control and visibility it gives managers. Compliance tracking, onboarding workflows, and access management are all streamlined, making team operations much smoother. Cons Appearances and ease to use very nice.smat work 1. Constructive & Neutral One thing I liked least about is that the platform can feel a bit overwhelming at first because it has so many modules. It takes some time to get used to where everything is located. 2. Product-focused Some features are very powerful but not fully customizable. For example, certain workflows or reports have fixed fields, so adjusting them to very specific business needs can be difficult. 3. Support/rollout angle During the initial setup, the learning curve can be a bit steep. Configuration requires careful attention, so without proper onboarding, teams may face minor delays or confusion. 4. Efficiency-focused (still positive) Because everything is tightly integrated, even small configuration mistakes can affect multiple modules. It’s great once everything is set, but getting it perfect requires precision. Review Source AT Alex T. Career Coach Education Management Used the software for: 2+ years ### "Rippling - Robust, Seamless, and Integrated" December 18, 2025 5.0 Overall, my experience with has been very positive. As an end user, it consistently made routine tasks like viewing payroll, managing spending, requesting time off, and accessing IT resources straightforward and reliable. Having everything centralized in one platform reduced friction, saved time, and minimized the need to reach out to HR, Finance, or IT for help. The interface is intuitive, information is transparent, and the system feels dependable, which made it easy to trust for core day-to-day work. Pros What I liked most about was how seamlessly it brought payroll visibility, spending, time off, and IT access into a single, intuitive platform. As an end user, it reduced friction and guesswork—everything I needed for day-to-day work was easy to find, self-service, and reliable. That simplicity saved time, minimized back-and-forth with HR or Finance, and made core administrative tasks feel effortless rather than distracting. Cons The main downside was that some features felt more powerful than what an end user actually needs, which occasionally made certain settings or menus feel a bit dense. While the platform is very intuitive overall, there were moments where it wasn’t immediately clear which options were relevant to me versus admins. That said, this felt more like a tradeoff of ’s breadth than a fundamental usability issue. Review Source FJ Francesca J. Manager Music Used the software for: 2+ years ### "Helpful Tool for Employee" March 16, 2026 5.0 Overall, my experience with has been positive. As a user, it’s convenient to have things like pay stubs, benefits, and personal information all in one place. Most tasks are quick and easy to complete, which makes handling work-related admin simple. While there are a few areas that could be clearer to navigate, the platform generally works well and makes everyday tasks more convenient. Pros As a user, what I like most about is how easy it makes everyday tasks. Things like viewing my pay stubs, managing benefits, or updating my information are all in one place and really simple to access. The interface is clean and straightforward, so I don’t have to spend time figuring out where things are. It just makes handling work-related admin stuff quick and hassle-free. Cons What I like least about as a user is that some parts of the platform can be a little confusing to navigate at first. Certain features aren’t always where I expect them to be, so it can take a bit of time to find what I’m looking for. While most things are straightforward, there are occasional moments where the layout or menu structure could be clearer. Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) More user friendly, capable of doing more. 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