# Page 68 | Rippling Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 68 - Is Rippling the right Human Resources solution for you? Explore 4716 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172127/Rippling/reviews

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Rippling

4.9 (4716)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 5th, 2026

# Page 68 - Reviews of Rippling

## Showing most helpful reviews

Showing 1676-1700 of 4716 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SS

Syndi S.  
Director of sales  
Warehousing  
Used the software for: Less than 6 months

### "Great Service"

November 29, 2024

5.0

Very good, I would still recommend the service.

Pros

User friendly, clear and insightful information

Cons

A lot of steps and I have access to admin and my own account.

Review Source

DD

Dustin D.  
Director  
Food & Beverages  
Used the software for: Less than 6 months

### "Stay away from Rippling in the UK"

July 17, 2024

1.0

Rippling is relatively new to the UK market and unfortunately it really shows. My experience should serve as a warning for any small business thinking of using them for payroll services. I would encourage small business owners to stay far away from Rippling in the UK. I think their reputation in the US is what made us think they would be a good partner but do not be fooled by their high ratings in the US because their service to UK businesses is totally lacking. They onboarded us quickly, but a part of that speed was them setting everything up which lead to some people being set up in their system incorrectly. The result was more taxes being taken than needed which required ad hoc refunds. They also at one point suggested we designate them as our authorized tax agent with HMRC to speed up paperwork which our actual accountants highly recommended against. When it came to setting up a pension scheme that process was more complicated than it needed to be because they are not integrated with major pension providers. The results were not taking the correct amounts and delaying compliance with the pension mandate. Worse yet, when we were contacted by HMRC and we needed service from Rippling I reached out to our account manager who I was directed to contact with further inquiries after the pension debacle. I received zero response from our account manager. Having received no replies we contacted the service team member who directed us to contact our account manager and also did not receive a single reply. This is what you are signing up for when you decide to work with Rippling. They trap you into a contract and provide zero service when you need it most. Do yourself a big favor and use Sage or really any other provider with more UK operating experience. Rippling is genuinely terrible and as a small business you really can’t afford to make the mistake of signing a contract with them.

Pros

The onboarding was fast but perhaps rushed In hindsight.

Cons

Complete and total lack of service when it was needed most.

Alternatives considered

[Sage Payroll](https://www.capterra.com/p/215768/Sage-Business-Cloud-Payroll/)[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Review Source

PC

Pam C.  
Client Manager  
Accounting  
Used the software for: 1-2 years

### "Manage global teams in one unified system. "

August 11, 2024

4.0

Pros

Manage global teams in one unified system.

Cons

The reporting is not as user friendly as it could be.

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Because Rippling offers PEO benefits, while Gusto doesn't

Review Source

JS

João S.  
S and O Specialist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Rippling Review"

May 14, 2024

5.0

Pros

Everything actually, it's one of the best tools I've used

Cons

Nothing to be pointed out, I haven't had a bad experience with Rippling so far

Review Source

DM

Daniel M.  
Sales ops analyst  
Computer Software  
Used the software for: Less than 6 months

### "Rippling great product"

December 2, 2024

5.0

Pros

Easy to use and have clear dashboards, with valuable information

Cons

It could be more clear about the exchange rate that they use to pay

Review Source

RW

Raymond W.  
AI Scientist  
Biotechnology  
Used the software for: Less than 6 months

### "Nice experience with Rippling"

December 3, 2024

5.0

Pros

Very well integrated functionality from payroll to benefits

Cons

Not much, everything was clear and easy to use.

Review Source

AG

Aayush G.  
Software Engineer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Rippling Review"

December 13, 2024

4.0

Pros

Easy to read UI, very user friendly. Succinct way of presenting information.

Cons

Perhaps a little bit tough to find things without a reliable search present.

Review Source

SAN

Sampe Anggiat N.  
Senior Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Review of using Ripping "

January 4, 2025

5.0

This ripping is as a replacement for ADP and I have an easier time using it because at the time off counter it is not counted by hours but daily leave

Pros

I like the look of the logo, the dashboard, and the content is complete and about time off and benefit

Cons

I don't like the look of the logo, the dashboard, and the content is complete

Review Source

FH

Fischer H.  
MC and Host  
Entertainment  
Used the software for: 1-2 years

### "Smooth Interface and Easy Usage"

September 3, 2024

4.0

Pros

Very smooth and easy interface. I'm able to clock-in on my phone anytime anywhere.

Cons

Sometimes feels like it's just one of many HR software--nothing crazy special.

Review Source

oY

olga Y.  
healthcare worker  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "user-friendly"

October 14, 2024

5.0

I use it to see my payments and it's easy to access, with a lot of useful information.

Pros

That it's convenient, easy to see all the relevant information, and user-friendly.

Cons

Nothing negative to say, while I don't have anything to compare it to.

Review Source

AS

Andrina S.  
Sales Manager  
Biotechnology  
Used the software for: Less than 6 months

### "Overall easy to use"

September 5, 2024

5.0

Pros

It is easy to use with a simple interface

Cons

It doesnt have as many features as other software

Review Source

Ashley G.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Too much spam to be useful... fail to notify you meaningful information."

June 26, 2024

1.0

Terrible waste of money and, more importantly, time.

Pros

Rippling offers nothing of value. They will fail to help with payroll tax obligations and fail to maintain insurance.

Cons

They spam your email and phone with offers for new services. Because they don't know your business or its requirements, they over disclose, forcing you to read through dozens of their sales emails to get to relevant information. You can NOT get anyone on the phone.

Review Source

JK

Jasmine K.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great Platform & Tool!!!"

August 15, 2024

5.0

My overall experience has been great with this tool! I use it heavily for my business

Pros

I love rippling for my finances in my business

Cons

I actually dont have any thing I do like like about this program

Review Source

LO

Lindsey O.  
Account Manager  
Insurance  
Used the software for: 6-12 months

### "Rippling from Broker Side"

June 7, 2024

4.0

It's not the worst payroll system we've ever had to deal with, but it's not the best either. There are positives, as well as major places that need improvement.

Pros

I like how in depth the employee information can be. I also like that when an employee makes a benefit election, change or termination, we get an email, often with a completed form attached, so we can submit them to the carriers.

Cons

Setting up Rippling, contacting support and fixing issues is an absolute pain, and it's caused some employees to not receive benefits because they take so long to fix problems, and then the enrollment window is closed.

Switched from

[Ease](https://www.capterra.com/p/156433/EaseCentral/)

Tried to combine payroll and benefit administration.

Review Source

AA

Andrew A.  
DevOps  
Information Technology and Services  
Used the software for: 2+ years

### "Rippling Review"

July 23, 2024

4.0

Pros

The software is simple and intuitive to use.

Cons

The AWS integration does not support all the features I want.

Review Source

LH

Lucien H.  
VP of GTM  
Information Technology and Services  
Used the software for: 6-12 months

### "Rippling is a crucial vertically integrated HR stack that will streamline your operation"

May 9, 2024

5.0

Rippling has been complex at times to implement but this is because one platform is handling our entire employee lifecycle process. All in all, we have faith that Rippling will continue to innovate empowering us to consolidate our entire HR stack in one place. A must for businesses that value vertically integrated efficiency.

Pros

We moved to Rippling because of the incredible depth of features across the HR employee lifecycle. Previously, we had separate tools for HRIS, performance management. This was incredibly expensive and cumbersome to run standalone tools. With Rippling, we consolidated our entire people stack into one which empowers us to increase efficiency, reduce cost and manage everything from one place.

Cons

Rippling is not the most beautiful UX/UI and can be a little jarring. We used Lattice before Rippling and the UX was beautiful. This, of course, isn't the most important thing but it was noticeable.

Review Source

CV

Cleo V.  
VP People and Operations  
Computer & Network Security  
Used the software for: 2+ years

### "Best in Class Product"

April 19, 2024

4.0

Pros

I've been using Rippling for our HR and payroll needs for quite some time now, and I must say, it's truly a best-in-class product. The platform offers an extensive range of features that streamline our HR processes effortlessly. From onboarding new employees to managing benefits and payroll, Rippling has simplified every aspect of our human resource management. One of the standout features of Rippling is its intuitive interface. Navigating through the platform is a breeze, and setting up new processes is incredibly straightforward. The automation capabilities have saved us countless hours of manual work, allowing us to focus on more strategic tasks.

Cons

Rippling excels in functionality and usability, there is room for improvement when it comes to customer support. There have been instances where we've encountered issues or had questions that required assistance, and the response time from the support team was not as prompt as we would have liked. Additionally, the resolution of some issues took longer than expected, causing minor disruptions to our operations. Despite this drawback, Rippling remains our go-to solution for HR and payroll management due to its unparalleled feature set and ease of use. I would highly recommend it to any business looking to streamline their HR processes, with the caveat that they may encounter some challenges with customer support responsiveness.

Alternatives considered

[Namely](https://www.capterra.com/p/143606/Namely/)

Review Source

Terry E.  
Digital Strategy Marketing Manager  
Retail  
Used the software for: 1-2 years

### "Rippling is an easy-to-use and very complete program. I recommend it, it's fabulous."

August 21, 2023

5.0

Rippling's ability to combine HR and payroll features so efficiently surprised me the most. There is no longer a need for multiple pieces of software and the associated risk of data inconsistencies in order to manage employee information, benefits, time off, and performance reviews. We've been able to save a lot of time and effort because to the reduction of manual operations in HR and payroll.

Pros

One of my favorite features of Rippling is the ease with which employees can access all of the information they would need, be it related to health benefits, salary, time off, or spending. Employees have flexible options for managing their 401(k) and direct deposit. No longer will you need to coordinate these kind of modifications with a member of the HR department. Rippling is quite simple to use. Both workers and businesses gain autonomy as a result.

Cons

Producing report inside of Rippling is one of those tasks that I find to be extremely difficult. When it comes to the creation of the precise reports that I require, I have not found it to be very user-friendly in my experience. Even though I freely acknowledge that I may not have a lot of experience with technology, I do wish that the process of creating reports may be made less complicated.

Switched from

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)

since it is a program that has a user interface that I really enjoy using. This is so simple and effortless to use.

Review Source

SS

Shirley S.  
Director of Human Resources  
Religious Institutions  
Used the software for: 1-2 years

### "Rippling: Empowering HR and Payroll"

December 18, 2023

5.0

Rippling is a game changer in the world of business and they are innovative and future thinking. They ensure everything is accurate and legal with payroll and keeps us up-to-date with notifications as reminders of what we need to do. Managing employees is a streamlined process which frees up time. We recently added recruitment which will make our entire process almost work on its own. Spend Management was a true blessing and it works like a breeze. It couldn't possible be easier than it is.

Pros

After using Rippling for over a year now, I am impressed how it simplifies the daunting tasks we face with HR and Payroll. I love the integration capabilities especially with third party apps. It manages everything from onboarding to offboarding with ease. It's user friendly especially to the less tech savvy employees. The app works like a charm especially when submitting receipts.

Cons

We wanted to add on ASO but it was too expensive and they didn't offer adding on one or two levels at a time.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reason for choosing Rippling

In terms of customer support, Rippling provides top notch assistance. Their team is knowledgeable and responsive, and even will jump on a Zoom call if necessary. Good customer service is important to our business.

Switched from

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)

They had very poor customer service and we had many tax issues.

Review Source

TC

Timothy C.  
Software Developer/Back-End Team Lead  
Computer Software  
Used the software for: 1-2 years

### "Rippling: Everything you need it to be!"

August 8, 2023

5.0

I have had a great experience with Rippling. The software allows me to view past paystubs and tax documents easily and quickly. I can easily view things such as my current job title and salary, PTO hours remaining, and requests made for PTO.

Pros

I really enjoy the Payroll features. It allows me to identify what deductions are being made out of each check, down to the line item. It allows me to make adjustments to things like health coverage during open enrollment when I feel a benefit is not worth its cost. I like getting notifications when my payroll is deposited into my checking account. I love the ability to distribute my payroll into multiple accounts quickly using a simple and intuitive user interface.

Cons

Honestly, as an employee and low-level member of the leadership team of my company, I really enjoy all the features that Rippling offers. Out of the features that we use as a company, I don't have any complaints that I can think of.

Review Source

OV

Ornolis V.  
Developer  
Computer Software  
Used the software for: Less than 6 months

### "Rippling an awesome HR software"

June 28, 2023

5.0

I start using Rippling to fill out paperwork before starting work at the company. Through the platform I can manage time off, vacations, see my payroll, tax withholdings, benefits and much more. I have not had to sign any physical paper, all the management is done online by this means. It's great software

Pros

Rippling is a complete suite that allows companies to efficiently manage human resources and other important aspects of running a business. It has an impressive number of modules and provides easy integration with other software.

Cons

I am not an advanced user of Rippling, so far what I have used is well implemented and fulfills its purpose, it integrates well with the company's processes

Review Source

NP

Nathan P.  
Vice President  
Management Consulting  
Used the software for: 1-2 years

### "Sales team overpromises on functionality. Roadblocks against cancelling or reducing services."

August 28, 2023

4.0

Rippling promised a platform that empowered the admin. Unfortunately, the platform functions similar to an online survey, with everything going through step-by-step pages that walk you through their processes. This has meant sometimes needing to go back and forth when things do not go as expected. Finding what you need can be counterintuitive.Their platform and individual products offer lots of functionality. Unfortunately, their platform does a better job of aggregating functions than it does making them accessible to admins without relevant expertise, e.g. the device management module can make client devices unresponsive if it is poorly configured, requiring sufficient IT knowledge to implement device management outside of Rippling. This kind of issue permeates the platform. Payroll, the most basic function of Rippling, can break if you do something as simple as have two different sources of time entries--in my company, we use QuickBooks Time / Workforce to track time and location for fieldwork, and development work is tracked in our project management software. Anyone using both during a pay period (e.g. Monday in the field, Tue-Fri in the office) sees Rippling throw out all their hours from both for the entire pay period, without warning; the payroll manager has to catch this. In all cases, Rippling discards location data.

Pros

Payroll is simple and can be automated in some cases. Does a good job blending functions relating to employees (applicant tracking, onboarding, PTO management, payroll, offboarding).

Cons

1) Rippling failed to pay FUTA for me, with minimal notice and no obvious recourse. 2) Rippling let us swing for a few days during the Silicon Valley Bank debacle--they took our money, but our employees did not get paid until they made sure they would not get left holding the bag. 3) Rippling Unity does not do what their sales reps claim it does. 4) Daily upsells on the dashboard. 5) Once you agree to add a service, they make it almost impossible to cancel. I requested to cancel services prior to renewal, and I was told that I need to inform them more than one month in advance of annual renewal to make any service cancellations. They are happy to add services at any time, however.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)[SurePayroll](https://www.capterra.com/p/225706/SurePayroll/)[Roll by ADP](https://www.capterra.com/p/10004716/Roll/)

Reason for choosing Rippling

Rippling's sales rep promised comprehensive integration with the tools we already used, eliminating duplicate data entry.

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

I wanted to replace Gusto because their customer service was farmed out to a call center, which dragged out troubleshooting. I'd planned to replace QuickBooks Time as well, but Rippling has less capable time tracking functionality.

Review Source

Courtney S.  
System Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "Simpler system for human resources management"

April 17, 2023

5.0

Rippling is quite simple to operate. My company gave me "the duty" of choosing a health insurance policy, which I initially put off because I find such administrative tasks tedious and confusing.

Pros

Rippling offers the most efficient and effective human resource services to businesses and their employees. When compared to competing virtual HR software, it's a breeze to use. Rippling has helped me maintain my sense of order and control over my professional obligations. In general, thanks to Rippling, I've been able to accomplish more in less time and with less anxiety at work.

Cons

The ability to quit at any time is Rippling's sole real drawback. The maximum number of leaves an employee can take is three. Nothing negative to report, really.

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

The onboarding process is streamlined, benefits registration is easier, and managing time off requests is less of a hassle thanks to ripple effects.

Review Source

Gregory J.  
Director  
Computer Software  
Used the software for: 6-12 months

### "A great way to bootstrap a small company"

December 13, 2023

4.0

Great, the platform does what it says and it does it well. I would also say that given how much it can do, it's surprisingly easy to use. Most of what you want to do you can figure out just by clicking through the webapp. If you do get stuck there is plenty of help available online.

Pros

I like how many things Rippling can take care of that you don't want to be worrying about finding separate products for and integrating them while you're trying to run a small business.

Cons

Its greatest strength is also what puts me off a bit. Because it does so much you are placing a great deal of trust in it. We had a few outages in the year I used it which meant we lost access to our cloud environments temporarily which was a huge problem. I think some care needs to be taken to have some redundancy around Rippling if you are going to make use of many of its features!

Review Source

AC

Angel C.  
HR Specialist  
Financial Services  
Used the software for: Less than 6 months

### "The most scamming HR product ever"

September 20, 2023

1.0

Terrible experience. Rippling keeps charging us monthly yet the implementation specialist is missing and dragging us to pay the next month with nothing delivered. The company should only focus on HRIS/payroll. Instead, it expands into IT management, renting warehouses for other companies to store their devices, vendor bill payments. This company is trying to grab all, while none of the things in the plate is completed.For anyone who is not based on U.S., STAY AWAY FROM THIS COMPANY - IT'S A LIE!

Pros

The idea is good. The details and executions are not.They tried to be international - however details are very lack of.

Cons

They are U.S based and just started to roll out payroll in Canada which we are using it. it is a joke:1. The implementation specialist ghosted at us. We had a call, I sent couple of follow up emails and even after one week there was no response. As of today, our implementation specialist still absent in the middle of the implementation process.2. We are using rippling Canada. They said we could pay global contractors in USD. We have a USD account but it's with a Canadian bank given we are a Canadian company. We asked if we could pay our global contractors via our USD account that is under a Canadian Bank (ie. Bmo, CIBC's USD account). They have been flipping the answer back and forth and eventually told me it's no. Rippling only pays global contractors via USD account SOLELY based on U.S., or process global payment via Rippling's payment processor, which incurs tons of FX fee. Therefore, the so called "International Payment to global contractor" is a lie to us.3. They ask me to upload employees/contractors details. However, the "contractors' end date" is missing from the template. Therefore it's not showing in the system after you import it. The implementation specialist asked me to retroactively add it one by one. This is ridiculous and doesn't make sense at all. 4. Worker's comp such as WSB is missing. Therefore as an HR specialist, I will have to manually calculate the gross amount each quarter to report.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Review Source

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