---
title: "Rippling Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Rippling the right Spend Management solution for you? Explore 4860 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/172127/Rippling/reviews/"
page_type: "reviews"
language: "en"
---

Rippling

4.9 (4860)

[View alternatives](https://www.capterra.com/p/172127/Rippling/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 20th, 2026

# Reviews of Rippling

Ease of use

4.9

Customer Service

4.7

## Pros and Cons in Reviews

SV

Stefan V

PsychotherapistMental Health Care, 201 - 500 employeesUsed the software for: 6-12 months.

“The payroll interface is my favorite part because it's clear, updates in a timely manner, can download paystubs, and can look up all the information related to my paty.“

April 8, 2026

CW

Connor W

account execFinancial Services, 51 - 200 employeesUsed the software for: More than 2 years.

“the main gripe is having multiple rippling accounts under personal emails in past with past companies - signing up was a difficult process for each with old accounts associated with the email still“

April 20, 2026

LD

Lawrence D

ManagerArchitecture & Planning, 51 - 200 employeesUsed the software for: Less than 6 months.

“The software have helped my HR, IT, and Finance team get more value for all money in the business and this have the employee payroll over the past months it has also help me to customize most of my in-house work usages..“

February 25, 2026

EP

Eduardo P

Customer Care CordinatorLegal Services, 51 - 200 employeesUsed the software for: 1-2 years.

“The platform doesn’t allow much flexibility to personalize certain features, and in many cases, it depends on a manager to make changes or updates, which can slow things down.“

April 9, 2026

Yugma S

Assay development and integration technicianBiotechnology, 201 - 500 employeesUsed the software for: 1-2 years.

“It simplifies payroll management with automated calculations, tax handling, and direct deposits, reducing manual effort and errors.“

May 10, 2026

Tarang G

Data AnalystInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“In some cases there are minor bugs or slowness in loading particularly with huge data. Besides certain advanced options are costly which might not be favorable to small enterprises that have a low budget.“

March 19, 2026

PN

Phanindra N

Staff Software EngineerComputer Software, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Rippling also demonstrates a solid cybersecurity foundation with features such as role-based access controls, SSO, MFA, and comprehensive audit logging, helping protect sensitive employee and payroll data.“

June 11, 2026

SS

Stephanie DeHart S

Business AdministratorRetail, 11 - 50 employeesUsed the software for: 6-12 months.

“When you forget your password for Rippling or Rpass, and you reset it, you lose all of your RPass personal vault passwords.“

May 11, 2026

## Showing most helpful reviews

Showing 1-25 of 4860 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Oneeb T.  
Manager  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Excellent Software "

July 5, 2026

5.0

Payroll and employee management is very easy. All employee documentations can be uploaded here at once.

Pros

Easy to navigate. The user interface is very efficient and easy. Not much training required to understand the software

Cons

The software itself was a bit slow. While jumping from tab to tab, it buffered a bit each time. Other than that it was fine.

Review Source

CR

Chesney R.  
Negotiation Specialist  
Medical Practice  
Used the software for: 1-2 years

### "MAKING WORK EASIER WITH RIPPLING"

June 20, 2026

5.0

The time-tracking feature is one of my favorites because it shows my exact login and logout times, making it easy to keep track of my hours. Applying for vacation or sick leave is also very convenient since I can immediately see my available PTO balance and submit my request directly through the system without having to send multiple emails. I also appreciate that it provides holiday information for my country, as well as details like my hourly rate. Another feature I find useful is the employee directory and organizational chart. Since I mainly work within my own department, it's nice to be able to see the different teams across the company and learn more about the people I work with. Overall, Rippling has made many work-related tasks simpler and more organized, which helps make my day-to-day work smoother.

Pros

Rippling has made my work experience a lot easier and more convenient. I really like how user-friendly it is and how everything I need is available in one place.

Cons

I can't think of any, so far all the tools Im using within rippling have been very very useful on my day to day tasks.

Review Source

ND

Nicole D.  
President  
Retail  
Used the software for: 6-12 months

### "Lack of Payroll Capability for multi-unit franchisee"

May 8, 2026

1.0

We selected Rippling expecting it could support a franchise payroll environment where employees regularly work across multiple locations. That proved not to be the case. The platform’s upload and payroll functionality could not properly accommodate multi-location labor allocation. After extensive work with support and leadership, the only workaround offered was manual payroll entry for employees across locations — employee-by-employee and data field-by-data field. Additional issues included: capabilities discussed during sales that were unavailable in the U.S.; double payment of quarterly payroll taxes in the six figures during implementation; delayed recovery of those funds; incorrect refund allocations between business entities; and unresolved rebate/refund commitments. Leadership did acknowledge many of these failures and escalated internally, which I appreciate. However, the operational impact on our organization has been significant. Franchise operators and businesses using POS-integrated timekeeping systems should carefully verify multi-location payroll functionality before committing.

Pros

Time off tracking was seamless from employee and administrator perspective. Document management system was adequate (although didn't allow editing during the approval process).

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Rippling

Due to a claim that I could run one payroll across all EINs. That claim was misstated. It is not available in the US.

Switched from

[Gusto](https://www.capterra.com/p/131882/Gusto/)

For multi-unit payroll automation, which unfortunately did not work within Rippling. I'm now moving to ADP or Paylocity as fast as possible

Review Source

PB

Priyanka B.  
QA Automation Lead  
Real Estate  
Used the software for: 1-2 years

### "A Powerful All-in-One Platform for HR and Payroll Management"

June 11, 2026

5.0

My overall experience with Rippling has been very positive. The platform has helped simplify and streamline many of our workforce management processes by bringing HR, payroll, onboarding, employee management, and other administrative functions into a single system. This has reduced manual effort, improved accuracy, and made day-to-day operations more efficient. The user interface is intuitive and easy to navigate, which has helped both administrators and employees adopt the platform quickly. Payroll processing and employee onboarding have become much more streamlined through automation, saving valuable time for our team. Whenever support was needed, the customer service team was responsive and helpful in resolving issues. Additionally, Rippling continues to enhance the platform through regular updates and new features, demonstrating a strong commitment to improving the user experience. Overall, it has been a reliable and valuable solution that has positively impacted our operational efficiency and employee experience.

Pros

What I like most about Rippling is how it brings multiple workforce management functions together in a single platform. Instead of managing separate systems for HR, payroll, onboarding, employee records, and IT-related tasks, everything is centralised and easy to access. The platform is intuitive, which makes it easy for both administrators and employees to navigate without extensive training. Rippling has also helped streamline employee onboarding and payroll processes through automation, reducing manual effort and improving accuracy. The customer support team has been responsive whenever assistance was needed, and the platform regularly introduces updates and enhancements that continue to improve the user experience. Overall, Rippling provides strong value for money by helping organisations save time, improve operational efficiency, and scale their people operations more effectively.

Cons

While my overall experience with Rippling has been very positive, there are a few areas that could be improved. Some advanced configurations and workflows can take time to understand during the initial setup, especially for organisations with complex requirements. Additionally, while the platform is updated regularly with new features and enhancements, it can sometimes take users a little time to adapt to interface changes or newly introduced functionality. These have been relatively minor challenges, and they have not significantly impacted our overall experience with the platform.

Switched from

[Keka](https://www.capterra.com/p/149253/Keka/)

We switched from Keka because we were looking for a more comprehensive platform that could handle a broader range of workforce management needs within a single system. While Keka worked well for core HR and payroll functions, Rippling offered additional capabilities such as employee lifecycle automation, IT management, onboarding workflows, and deeper system integrations. Rippling's ability to centralise HR, payroll, employee data, and operational processes helped reduce the need for multiple tools and manual coordination between systems. We also found the automation features and scalability to be better suited for our evolving business requirements. Overall, the move was driven by the need for greater efficiency, improved process automation, and a more unified employee management experience.

Review Source

VR

Verified Reviewer  
Founding SDR  
Automotive  
Used the software for: 2+ years

### "Rippling is the GO TO Solution!"

July 24, 2026

5.0

I feel the value is off the charts for what you get. Customer support is at your fingers if you ever run into any issues. Also the payroll and paystubs are super easy to find and use. Rippling is a great platform that checks all the boxes.

Pros

What I like most about rippling is how easy it is to use. It is super easy to navigate and easy to set up. I've never had an issue with it and I constantly have good things to say. There are no bugs or issues. I also am able to update it easily.

Cons

I've really never had anything thats bothered me about rippling. Sometimes it can be slow with showing other employees in the employee tree. Or PTO can be a little slow to load a times.

Review Source

SG

Sauve G.  
Sales Representative  
Insurance  
Used the software for: 2+ years

### "Well Organized Tool"

June 18, 2026

5.0

My Rippling experience has been overall outstanding .Covers all my HR needs in one platform without having login to multiple tools or contact our HR team.

Pros

Neatly organized and simple to organize .I'm using it because it allow me to apply leave days,payroll ,update personal details ,working hours and performance feedbackin a single platfromeven without feeling overwhelmed regardless of many functions it covers.

Cons

I'm very impressed with all functions available ,may be can consider improving its appreance with much more appealing look.

Review Source

FV

Franco V.  
HR Coordinator  
Civic & Social Organization  
Used the software for: 2+ years

### "Rippling is Easy and Unified"

June 25, 2026

5.0

Overall experience is smoother,makes managing HR tasks much simple .The learning curve is very low and integrates well with many platforms .

Pros

I love using Rippling because it makes it easy to handle onboarding,administer benefits ,manage time off ,payroll and keep employee information well organized in one place.It take good care of tasks that would need many different platforms.

Cons

Everything is easy to use ,the reporting customization are somewhat limited and could be more adaptable.

Review Source

RS

Rachael S.  
HR Manager  
Mental Health Care  
Used the software for: 6-12 months

### "Rippling. I couldn't live without it!"

July 13, 2026

5.0

Wonderful experience. I have used mulitple softwares across mulitple industries and cannot imagine NOT using Rippling. The ease of functionality but cross feature of demographics makes it a top-notch product.

Pros

Rippling is extremely user-friendly, and the self-service feature has been a game changer. The best software I have ever used! With the implementation of AI, my workload task efficiency has drastically improved due to the time I am saving not running manual reports and finding information manually.

Cons

During the implementation of PE's, Rippling keeps defaulting to the manager as the one giving the PE. Our company prefers HR to give the PE, with manager collaboration, but we have had some issues with it defaulting.

Review Source

Aryan S.  
Analyst  
Financial Services  
Used the software for: 6-12 months

### "A Powerful Platform for Streamlined Operations"

July 18, 2026

5.0

My overall experience with Rippling has been positive. It helps improve efficiency, simplifies workflows, and provides better visibility across different business operations.

Pros

Rippling brings multiple business processes into one platform. It reduces manual work, keeps information organized, and makes everyday tasks easier to manage.

Cons

The platform has many features, so it can take some time for new users to learn and explore everything. A more guided setup experience would make the onboarding process smoother.

Review Source

Darshan Krishna N.  
Regional Ambassador  
Computer Software  
Used the software for: Less than 6 months

### "Reliable platform for smooth payroll and expense management"

July 16, 2026

5.0

Overall, my experience with Rippling has been seamless and reliable. The platform has made routine administrative tasks much easier by providing a clear and structured workflow for payroll and expense reimbursements. I appreciate being able to monitor the status of my submissions and access everything from one place instead of managing multiple documents and email conversations. It has made the entire process more transparent and efficient.

Pros

The biggest advantage of Rippling is how simple and organized it makes payroll processing and expense reimbursements. I like that I can receive my stipend, submit bills and receipts, and track reimbursement requests from one platform. It has removed the need to maintain spreadsheets and send multiple emails, which has saved time and made the entire process much more convenient.

Cons

As of now, I have not come across any major drawbacks while using Rippling. The platform has been easy to use, and my experience with payroll processing and expense reimbursements has been smooth and reliable.

Review Source

DB

Derrick B.  
Pest control technician  
Machinery  
Used the software for: 6-12 months

### "Seamless All-in-One HR Solution"

May 11, 2026

5.0

My overall experience with ripling has been ten out of ten.I'm using it for a few months now.And I don't see myself turning back or going to another company.I think this is the best app for what it does, and I highly recommend it seriously

Pros

I’ve had a genuinely positive experience using Rippling. What stands out immediately is how streamlined and intuitive the platform feels. Even if you’re not particularly tech-savvy, it’s quick to learn and easy to navigate without feeling overwhelmed. One of the biggest advantages is how much time it saves. Tasks that would normally take multiple steps—or even multiple systems—are handled in one place. Whether it’s onboarding, payroll, or managing employee data, everything feels efficient and well-organized. Another thing I really appreciate is how forgiving the system is. Mistakes happen, but Rippling makes it simple to go back, make corrections, and move forward without unnecessary frustration. That kind of flexibility makes a big difference in day-to-day use. Overall, Rippling delivers strong value by combining powerful features with a user-friendly design. It’s reliable, efficient, and easy to pick up, which makes it a solid choice for anyone looking to simplify their workflow.

Cons

Honestly, and I don't want anyone to think this is a joke. But my biggest issue with the app was that I wasn't introduced to this app sooner, as i've worked for multiple companies with multiple different apps.And this literally is the best app that streamlines everything.And when I turn my phone on and see the app, I don't get anxiety where other apps have given me anxiety

Switched from

[PestPac](https://www.capterra.com/p/23130/PestPac/)

This was better another user from another company came here then we switched.

Review Source

SDS

Stephanie DeHart S.  
Business Administrator  
Retail  
Used the software for: 6-12 months

### "Great user face with regular updates, but needs more stability with Personal Vault"

May 11, 2026

5.0

I'm constantly impressed by Rippling as a whole, but the password management system and IT tools are very nice. I helped us pick out Rippling for our company at Strider Bikes, and we added on the IT bundle because we we're using a free desktop only tool for managing passwords and we were running into a lot of issues with that.

Pros

I love how customizable the Password management is, (RPass). You can organize through folders, tags, departments and vaults. Each password can have its own sharing permissions which is incredibly handy when managing passwords for departments and team. You can mark a password as "Marketing" and set up rules so that anyone who currently works in Marking has access. Really nice. The other IT management aspect that I really love is when hiring a new employee, I can auto create accounts for Basecamp, Trainual, Microsoft, NetSuite, etc. So handy.

Cons

When you forget your password for Rippling or Rpass, and you reset it, you lose all of your RPass personal vault passwords. That's a huge risk! I've recommended to my team to save every password in the company vault and just be strict with the permissions because I would hate to spend hours putting passwords in and if I for some reason need to reset my password, all that work is gone. I understand it's a security thing, but I wish there was a workaround.

Alternatives considered

[Paylocity](https://www.capterra.com/p/86714/WebPay/)

Reason for choosing Rippling

Cost was better, more integrations, best customer support, and just had more of the features we were looking for with Tech/IT related stuff.

Review Source

EP

Eduardo P.  
Customer Care Cordinator  
Legal Services  
Used the software for: 1-2 years

### "The 1 2 3 of rippling"

April 9, 2026

5.0

Overall, my experience with Rippling has been very positive. It’s a fast, straightforward platform that makes daily tasks easy to manage, with a clear organizational chart and efficient tools that truly feel worth the monthly cost. It also stands out for its responsive customer support, quickly resolving issues when they come up. While it could improve by offering more customization and reducing dependency on managers for certain changes, it remains a reliable and effective solution for HR management.

Pros

I’ve been using Rippling at work, and I’ve had a really great experience with it. What I like the most is how fast and straightforward the platform is. You don’t have to waste time navigating complicated menus—everything is well organized and easy to use from the start. I also really appreciate the clear organizational chart, which makes it simple to understand the team structure and quickly find anyone in the company. On top of that, it truly feels like it’s worth every dollar paid each month. Our HR team also uses it to manage and assign our salaries, which makes everything more transparent and organized. Another big plus is their customer support. Whenever we’ve had issues with the platform, they’ve responded quickly and worked efficiently on bugs or errors. For example, they once resolved a login issue in less than 2 hours, which really shows how responsive and reliable they are. Overall, it’s a very efficient tool that makes day-to-day HR management much easier.

Cons

That said, one area for improvement would be customization. The platform doesn’t allow much flexibility to personalize certain features, and in many cases, it depends on a manager to make changes or updates, which can slow things down.

Switched from

[Clockify](https://www.capterra.com/p/169607/Clockify/)

The company deciced, more functions ofr the activities of the company

Review Source

MK

Micah K.  
Sr. IT Security Administrator  
Financial Services  
Used the software for: Less than 6 months

### "Modern, Intuitive, and Great Potential for Automation!"

April 10, 2026

5.0

Overall, we are very pleased with the improved capabilities over our previous system, and the ability to integrate it with our existing IdP to offload a lot of manual tedium in managing user and app access. The implementation team was wonderful to work with, and support has been very helpful. Their training and documentation materials have been great to review and ramp up our team.

Pros

A modern user interface that is easier to navigate and configure compared to our current system. Having the HRIS as master functionality for our current IdP is going to be of huge benefit to automating our employe lifecycle management.

Cons

They are still building out their available third-party integrations, and some require you purchase a plan/subscription through them to unlock the full benefits. This may be worthwhile, but requires some more exploration.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Rippling

More robust features and scalability options that aligned with our longterm goals. More user focused instead of system focused when it comes to their product offerings.

Switched from

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

UKG/Ultipro felt like such an old system that had not been built or integrated with users of the product in mind. So difficult to navigate, understand, configure, etc. Support had been unpleasant and difficult to work with. They always seemed to try and charge for any little change.

Review Source

VR

Verified Reviewer  
COO  
Information Technology and Services  
Used the software for: 6-12 months

### "Strong product with excellent PEO support"

May 12, 2026

5.0

Our initial experience with Rippling’s ATS and HRIS products has been positive, with strong feedback from our employees on the slick onboarding experience. Their onboarding support for our PEO setup was very strong. We had an unusual situation involving an employee without an SSN, and the team handled it well, helping us work through the process quickly and clearly.

Pros

Initially, we were impressed by the depth of integration across Rippling’s products, especially ATS and HRIS. Following launch, we started working with them both in the U.S. as a PEO provider and in Ireland as an EOR provider. In both cases, they have been responsive, flexible and able to meet tight timelines around our preferred start dates.

Cons

Rippling is currently not able to pay contractors in local currency, so we are still using another provider for contractors based in the Philippines.

Alternatives considered

[Deel](https://www.capterra.com/p/205015/Deel/)[Workable](https://www.capterra.com/p/130175/Workable/)

Reason for choosing Rippling

Rippling had the best UX and the most integrated product, reducing the amount of manual overhead for the team.

Review Source

LM

Lilu M.  
Operations Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Rippling has been the best HR software I've used ever!!"

March 3, 2026

5.0

My experience has been fantastic. From the onboarding process to my first payroll run, to adding international hires. It's been smooth sailing and the customer support staff has been incredible in answering all my questions with utmost detail.

Pros

I was thoroughly impressed with the user friendly interface. It's easy to navigate the platform and the customer support has been so helpful from the beginning.

Cons

Nothing comes to mind. Rippling frequently does upgrades and enhancements to prevent bugs and issues from becoming a problem. I love that they’re always looking for ways to improve.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reason for choosing Rippling

Rippling looked more user friendly and provided more details regarding the platform and different package options.

Switched from

[Remofirst](https://www.capterra.com/p/255630/Remofirst/)

Rippling has an overall greater comprehensive package when it came to Local and International hiring and the best customer support by far.

Review Source

Ronel D.  
People Experience Director  
Management Consulting  
Used the software for: 6-12 months

### "Strong promise, inconsistent delivery"

January 22, 2026

1.0

Rippling is a platform with strong potential and a compelling product vision, supported by good integrations and a capable sales organisation. However, ongoing stability issues, slow resolution times for complex problems, and limited visibility into product changes make day-to-day operations more difficult than they should be. With improved platform reliability, clearer roadmap communication, and a stronger focus on quality over speed, Rippling could deliver much more consistently on its promise.

Pros

Rippling has a highly engaging and polished sales team that does a great job explaining the platform’s potential and capabilities. From a systems perspective, Rippling has also helped streamline key integrations, particularly between Rippling and Azure. This has meaningfully supported our IT teams in managing user access, provisioning, and deprovisioning more efficiently, reducing manual effort and improving overall control.

Cons

The biggest challenge has been platform stability across core modules. Features can break or change without notice, and fixes in one area often create downstream issues elsewhere. This creates operational friction and increases reliance on support and engineering escalation. There is also a noticeable gap between what is sold as available or “ready” functionality and what is consistently stable in practice. Stronger testing, clearer communication around changes, and more realistic positioning of product maturity would significantly improve the experience.

Alternatives considered

[HiBob](https://www.capterra.com/p/156106/Hibob/)[Deel](https://www.capterra.com/p/205015/Deel/)

Reason for choosing Rippling

Rippling appeared to meet our requirements and was supported by an excellent sales team. Unfortunately, there seems to be a disconnect between the sales experience and the product teams responsible for delivery and support.

Switched from

[Looop](https://www.capterra.com/p/140975/Looop/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Teamflect](https://www.capterra.com/p/234380/Teamflect/)

We had a complex systems landscape and Rippling provided the promise to streamline.

Review Source

Response from Rippling

April 3, 2026

Hi there — we’re sorry that your experience with Rippling has not lived up to expectations, despite a positive integration and sales experience. Because this review was submitted without contact information, we’re unable to follow up directly to learn more and investigate what happened. If you’re open to it, please submit a ticket through the Rippling Help Center or through support@rippling.com. We appreciate you taking the time to share this candid feedback.

CS

Carlotta S.  
Sr. Loan Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "A Heavyweight Contender for Benefits Administration"

February 10, 2026

5.0

I was impressed with how easy it was to transfer over to Rippling. Rippling made the transfer from our previous servicer seem like a stroll in the park. I was waiting for a shoe that never dropped.

Pros

I like how easy it is to use Rippling, not just for payroll. Rippling also manages employee benefits. From recordkeeping to open enrollment. Rippling will keep track of all documents uploaded from the past and present. Rippling will send alerts when open enrollment is approaching. Rippling has helpful guidelines and benefit summaries just in case anything is confusing. Stellar service.

Cons

At this time, I have not encountered any Rippling feature that did not make my job run even more smoothly than it ever has.

Switched from

[Justworks](https://www.capterra.com/p/223913/Justworks/)

More functionality and better pricing. All around, it is a better product for my company.

Review Source

BU

Brijesh U.  
Marketing Specialist  
Internet  
Used the software for: 1-2 years

### "Clean UI, reliable HRMS, and well organised features"

January 16, 2026

4.0

Compared to Asanify (which felt buggy and less reliable), Rippling is much more stable. I rarely need to reach out to HR because everything is available inside Rippling, so it has become the main HR portal for us.

Pros

Rippling has the best UI I’ve used in an HRMS. Everything is clean and easy to navigate. The org chart is properly organised and very clear. Time and leave tracking is also well structured, and the leave categories are separated nicely (annual leave, optional holidays, etc.). I also like that my profile has all details in one place like joining date, employee number, salary details, and more. Performance reviews have been smooth and formatting is perfect.

Cons

The learning curve is a bit steep in the beginning. We also faced a few onboarding issues while shifting from Asanify, but support helped and it got sorted before payroll.

Switched from

[Asanify](https://www.capterra.com/p/206742/Asanify/)

We switched from Asanify to Rippling because Asanify felt buggy and not very reliable. Rippling is much more stable, has a better UI.

Review Source

SL

Sara L.  
HR Manager  
Maritime  
Used the software for: Less than 6 months

### "Rippling implementation overview "

April 10, 2026

5.0

Going through 3 diff providers in 4 years, rippling has been the easiest to work through and implement.

Pros

Rippling is a user friendly platform for employees. The support from the implementation team to get the product up and running, walking us through it helped with the overall successful launch. Many things on the payroll side of things were able to be automated such as benefits which lessened the manual work.

Cons

There is nothing I could add here. Some of the short falls they are working on from a solutions standpoint. Nothing is a NO they take feedback and try to fix things.

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Reason for choosing Rippling

Automation of processes to lessen workload

Switched from

[UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)

It couldn’t provide what we needed. We had more manual work than automation.

Review Source

LD

Lauren D.  
Sr. People Support Specialist  
Wine and Spirits  
Used the software for: Less than 6 months

### "4 out of 5 start for Rippling: Pros outweigh the cons"

January 9, 2026

4.0

Overall this is a great product. We're a smaller company and Rippling has a lot of features that would be amazing for large organizations - we're just not big enough to need them or find value in them, but it's still great for a company of our size (~50 employees/contractors). We moved from TriNet/Zenefits becuase they were completely changing their service structure and increasing our cost considerably. As the main admin using our HRIS systems, Rippling is by far a superior product and was less expensive than staying with TriNet.

Pros

Payroll: it shows exactly what has changed for each individual from cycle to cycle, so I can easily flag any issues Reviews: Very easy to set up and to customize, and able to set different due dates for different aspects of the review process (and set different forward facing and internal due dates) Spend/Finance: Can't say enough about how nice it is to manage our credit cards, expenses, and reimbursements all from our HR platform. It's one of their newer offerings so there are improvements that could be made, but it's still a huge step up for us from how we were managing these, from both the admin side and employee user experience.

Cons

The main issue we've encountered is in the Benefits module, and that we're not able to fully configure our medical insurance company contributions in the way that we want to. We've opted for a bandaid fix for now, which means that some employees' information is incorrect, and are really hoping that they make product changes before our next Open Enrollment cycle at the end of the year. Due to the contributions issue, I have to manually update payroll deductions. This hasn't been quite as smooth as it should be, and there have been some challenges getting the Benefits deductions area to correctly sync with Payroll. We've opted not to connect our company email with Rippling, and because we're not using that feature, it's not allowing us to enter work email addresses at all in individuals' profiles. It's not a huge issue, but is inconvenient. Our implementation manager said that there should be a way to fix this, but our account manager wasn't able to provide much guidance so I haven't looked into it further.

Alternatives considered

[Remote](https://www.capterra.com/p/211639/Remote/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[GoCo](https://www.capterra.com/p/149545/GoCo/)

Reason for choosing Rippling

Overall functionality + price + CC and expense management feature

Switched from

[TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)

changing their service structure and increasing our cost considerably

Review Source

LA

Lakhan A.  
QA Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Finally, an HR platform that doesn't make me want to flip my desk"

June 10, 2026

5.0

We've been using Rippling for about a year now and the honest summary is: it does what it promises, but you have to put in the work upfront to get there. The consolidation of HR, IT, and payroll in one place has made our ops significantly leaner. Things that required coordination between two or three people now just happen. I don't think about payroll runs anymore - they go out, they're accurate, and nobody emails me about them. That alone is worth a lot. Would recommend it to any company that's hit the point where duct-taping multiple HR tools together is starting to hurt.

Pros

The thing that genuinely surprised me about Rippling is how much it replaced. Before, we had separate tools for payroll, device management, benefits, and onboarding — and someone on the team was always manually syncing data between them. Rippling killed that entirely. When we hire someone now, one workflow handles their payroll setup, app access, and equipment provisioning at the same time. That's not a small thing. For a team our size, that used to eat up a solid chunk of someone's week. The reporting is also better than I expected - I can actually pull the data I need without waiting on someone else to run it.

Cons

The learning curve at the start is real. There's a lot of functionality packed in, and it's not always obvious where to find things or in what order to set them up. We had a few hiccups during implementation where things weren't configured exactly right and it caused some back-and-forth with support. Once you're through that initial setup phase it runs smoothly, but I'd be lying if I said onboarding the platform itself was painless. Also, for smaller teams the pricing can feel steep - you're paying for capabilities you might not fully use for a while.

Review Source

GK

George K.  
Mental Health Case Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Seamless and straightforward"

April 13, 2026

5.0

Rippling solves the hassle of having HR information scattered across different places. Instead of dealing with separate systems for payroll, documents, time off, and personal details, everything is centralized in one platform. That makes it much easier to keep track of important information and complete basic tasks without wasting time. For me, the biggest benefit is convenience: it simplifies routine admin work and makes the overall employee experience feel more organized, efficient, and much less frustrating. As a Mental Health Case Manager, that matters because I want to spend as much of my energy as possible focused on my work and the people I support, rather than on administrative tasks. Having one place for these functions makes day-to-day logistics much easier to manage.

Pros

Using Rippling as a Dialogue employee has been a really smooth experience. The platform is easy to navigate, everything is laid out clearly, and it makes routine HR tasks feel quick and uncomplicated. Whether it is checking documents, accessing payroll information, or managing personal details, the process feels intuitive and efficient. It does what you need it to do without creating confusion or extra steps, which I really appreciate. As a Mental Health Case Manager, my workdays can be busy and unpredictable, so having an HR system that is simple and reliable helps a lot. It makes it easy to quickly find what I need without interrupting my workflow. Overall, it is a simple, reliable HR tool that makes the employee side of things feel much more organized.

Cons

One minor downside is that some features can take a little time to find at first, especially things like PTO details or less frequently used settings. I would also mention, in the same regard, that the mobile experience could be a bit more robust. Nothing major, but there is a slight learning curve when you are not using every part of the platform regularly. In my case and my role, I mostly use Rippling for practical HR tasks rather than constantly being in the system, so sometimes I need an extra moment to remember where something is located. That said, once I find what I need, it usually works well.Overall, it has not taken away from the experience for me, but there is definitely a bit of room to make navigation even more intuitive.

Review Source

RL

Robelyn L.  
Customer service  
Consumer Services  
Used the software for: 1-2 years

### "A Reliable Solution for Managing HR and Employee Data"

March 6, 2026

5.0

My overall experience with Rippling has been positive. The platform makes it easy to manage HR processes, payroll, and employee information in one place. Its automation features help reduce manual work and improve efficiency. While there is a slight learning curve due to the number of features available, the system overall is reliable and user-friendly.

Pros

Overall, my experience with Rippling has been very positive. The platform is intuitive and makes it easy to manage HR, payroll, and employee data in one place. I appreciate how streamlined the processes are, especially for onboarding and managing employee records. The automation features save time and reduce manual work, which helps improve efficiency. While there are occasional areas that could be improved, the system overall has been reliable and user-friendly.

Cons

What I like most about Rippling is the all-in-one functionality. Having HR, payroll, benefits, and employee data in a single system makes managing processes much more efficient. The platform is user-friendly, and the automation features significantly reduce manual work.

Review Source

Dharamveer P.  
cyber security and software testing  
Accounting  
Used the software for: Less than 6 months

### "Powerful all-in-one HR platform with a learning curve"

January 30, 2026

4.0

Overall, Rippling has been a strong experience. It significantly reduces operational overhead by automating repetitive HR and IT tasks and keeping employee data consistent across systems. Once configured properly, it works smoothly and scales well with team growth. However, it requires time to set up correctly and a clear understanding of pricing upfront. Best suited for growing or mid-size companies that want automation and are willing to invest time in setup.

Pros

What stood out most is how Rippling brings HR, payroll, IT, and employee management into one place. The automation is genuinely useful. Onboarding, offboarding, payroll changes, and access provisioning all happen with minimal manual effort. The integrations with tools like Google Workspace and Slack save a lot of admin time. The UI is modern, intuitive, and feels built for scaling companies rather than just small teams.

Cons

Pricing is not transparent and can be confusing since everything is modular. You don’t really know the full cost until you talk to sales and start adding features. The platform is powerful, but that also means setup can feel complex at first. Support response times can be slow at times, especially for non-critical issues, which can be frustrating during payroll or configuration changes.

Review Source

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