Who Uses This Software?

Small Businesses, Subscription Boxes and Online Sellers that are sick of overpaying for postage!


Average Ratings

299 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Pirate Ship is 100% FREE!
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Pirate Ship
  • www.pirateship.com
  • Founded 2014
  • United States

About Pirate Ship

Get the cheapest USPS shipping rates possible with no fees! (We really mean it). Pirate Ship is the only free web-based shipping software that gives you the cheapest rates for USPS-approved postage with absolutely no markup, fees or monthly commitments. Fast and reliable shipping software built for modern small businesses. Import your ecommerce orders to quickly buy and print labels. Sign up for your free account and start shipping in minutes!


Pirate Ship Features

  • Air Shipping
  • Bills of Lading
  • Container Shipping
  • Freight Shipping
  • Ground Shipping
  • Import / Export
  • Ocean Shipping
  • Parcel Shipping
  • Quotes / Estimates
  • Shipment Tracking
  • Warehouse Management

Pirate Ship Reviews Recently Reviewed!


Very happy to have found PirateShip ; suits my shipping needs extremely well.

Jun 29, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - It's FREE!

- You get the same great postal discount the marketplace sites are hyping as their 'exclusive user rate' without being tied to their site's billing protocol.

- It IS, however, integrated with the big marketplaces, so you can import your orders directly from them to PirateShip to use PirateShip's labels.

- You get a dashboard on your home page that shows all your purchased labels, sorted by recency, and it includes the name, tracking number, delivery date and time.

- Site supports many printers as well as older Zebra thermals, like the popular LP-2488-Z.

- Customer support is fairly quick to respond via the Chat interface. (usually within 5 minutes).

- You can prepay in an increment that YOU select (and there are number to pick from) , or pay as you go for each shipping label. And you can check your balance anytime in the Reports section.

Cons: - Slight learning curve in how to use the site. I fumbled my first label by allowing PirateShip to use the specs that came from the Marketplace and the weight was incorrect. Now, I am more observant and watch the weight before I print the label.

- If you choose to import the customer data from Etsy, PirateShip will automatically send the tracking number back into the Etsy transaction so you don't have to. This is great - except when you make an error on the shipping label and need to cancel the label and buy a 2nd one; there is no way (at this time) to delete the incorrect label information from the 1st label. It might confuse the buyer on Etsy, and you may have to write an explanation to them if it does.

Overall: Etsy marketplace has changed their billing system to pay-as-you-go. I would rather prepay via Credit or Debit Card to earn rewards with my card. This was the impetus for finding PirateShip and it is suiting my needs very well on a daily basis.

Make your other shipping portals walk the plank

Mar 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use, and savings. Hands down doing side by comparisons, there are significant savings. Also, being able to use the cubic priority function of USPS has been a breeze, and I don't have extra steps to confirm for "delivery." One recent shipment was ~$150 on another platform, and Cons: No real funcitonal complaints, and definetly nothing that would make me change.

Just my $.02 from using it, and this is mostly because I'm lazy:

- Push notifications when packages have been delivered in browser or through notification center (personal preference)

- App for on the go tracking (personal preference, since I'm not always at the office)

- Amazon integration, but I have reached out to the team, and it should be released soon. Again, I'm transferring things manually, but the time it takes to do it manual (just a few min) REALLY makes it worth it when I saw how much time I was saving.

Overall: Incredibly responsive support, always on live chat, and they manage expectations (we are back in 10-15 min, here are some limitations, heres the company roadmap). Really a fantastic company and set of guys, and I'm excited to see where they take this company.

OR, in pirate speak,

Ye mateys always be hoisting a flag when we bring the ship in for repairs, always have a pirate posted to scribe out answers when we leave our brains out at sea, and keep us happy when we are ready to make people walk ye old plank. Great set of plundering fools who deserve all the grog and mead and wenches available, and am excited to see where they cast anchor in the future with the shipping ship, as we would follow them across the seas to plunder where they go!

I used to hate shipping labels now I love them, and save money while at it!

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use like no other I have tried before it. It simply works, never crashes, always shows my orders as it should.

Cons: no support for FedEx, only USPS, which is fine as I mostly use USPS but it'll be nice not to have to use the overly chaotic FedEx website.

Overall: Ever since I started shipping with Pirate Ship I started saving money, by far, period. They have a variety of discounted rates not available through Ebay shipping labels. I can't believe how much money I literally threw away with Ebay labels. I have been using PS for about two years now and I remember only having an issue with an international label that for some reason didn't appear on my orders list, well I contacted PS and in minutes, literally minutes I had a real person (with eye patch and wooden leg I assume) in a chat window and informed me that Ebay was having some issues with International orders. Every time I have needed customer support they have been there for me. I always insure my shipments, I have only once had to make a claim because USPS was rough with my packages and the PS staff assisted me all the way through with the claim and it all got resolved to my satisfaction.

Capterra loader

Ahoy Mate, this be the finest Ship in ye postal yard!

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1 -- FUN!! I smile every time I sign in!

2 -- Saved profiles -- it remembers your frequently used profiles to make one-off shipping simple!

3 -- Shows all options to find the best rate, applying Media discounts, and estimating times!

4 -- IMPORT Mapping -- that works! Although it doesn't do well with multi-tabbed worksheets, it imports single-tabs great, with an integrated field-mapping interface to make multi-order shipping so simple!

5 -- Automatic Per-Label Tracking! Their system, behind the scenes, polls USPS tracking data, so for your batch shipments you can see what % has been delivered, and where each individual package is! BRILLIANT, useful, and well thought out!

6 -- RUBBER Stamps! Labels can have custom "rubber stamps" (text) that prints on the label. We use this to help describe what goes in each package during our packing process.

7 -- Recipient Notification -- At a designated time, it'll automatically e-mail all the recipients to let them know a shipment is coming.. sweet!

Cons: - Would like to see support for multi-sheet excel workbooks.

- Would love to be able to print my own JPG/PNG logo in the return-address section

Overall: I absolutely adore Pirateship and what it offers. Everything is well thought-out, it has efficiently-producing features (intuitive import mapping, rubber stamps, per-label tracking, end-user notification), the business model makes it *FREE* for end-users to use.

What's not to like? I'm so thankful this company/product exists!!! YAY!

My parrot, Simon, agrees. (as he lifts his head high, and declares "I am a pirate... ARRRRRR!")

Get aboard PIRATESHIP and save $$$

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the SAVINGS, especially with Cubic Rate Priority Mail, which has saved me about $2 on every shipment that qualifies. This is the only software that passes these awesome savings on to us -- woo hoo!

I also love that the response time is super quick if I submit a question. Great customer service!

Cons: Only thing that could be better is automatically importing ebay's Global Shipping Program sales. I don't have a whole bunch of them, and there is an easy workaround by doing a manual label and just copying the address (GSP always goes to Kentucky).

Overall: I am a relatively small ebay seller, but ever since another seller told me about Pirate Ship, I have done ALL of my shipping here. Integration with my ebay account was easy, and the labels even look better than when I used to print from ebay (no dotted lines to trim away and no annoying promotional message that ebay likes to tack on). I really appreciate the savings I get with the Cubic Rate Priority--- that alone is worth using it. Overall, a fun and easy site to use and savings are AWESOME!

Best Shipping Program Available!

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Pirate ship makes keeping track of my shipments easy! The integrate with multiple shop platforms so I can seamlessly import my labels as batches. I can save my most commonly used settings and can pull up addresses we've shipped to before with just a name or email address. They have the best pricing I've found and for a subscription box company that ships hundreds of boxes a month that savings add up quickly. Their customer service is EXCELLENT and they are continuously adding new features and functionality.

Cons: I can't think of a single downside to using Pirate Ship! It really is a superior program ran by awesome people truly interested in their customer experience.

Overall a Great Tool and Value (Especially Since It's Free)

Mar 17, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It provided the lowest possible rates I've found for USPS shipping. Also, it easily integrates with online stores such as eBay and Amazon. It offers specific USPS shipping rates (cubic rate, for example) that other online shipping platforms don't. You can easily track your label purchases and orders, monitor tracking information status for the orders themselves. Also, it is nice to be able to pay for only the specific order you're placing itself, as opposed to have to add funds to a site balance (such as with ShipStation, for example) that you then spend on the shipping cost.

Cons: It allows for USPS shipping only, and does not support other carriers such as FedEx or UPS (not to mention other carriers such as DHL). Some shipping options (such as USPS Media Mail) are hidden away under difficult-to-find sub-menus, almost as if they don't want users to use these cheaper alternative options. While I do appreciate the fact that the interface is very simple and seemingly intuitive, although this can sometimes become frustrating when it tries to auto-fill the address information while I'm typing (often incorrectly), forcing me to re-type the whole thing. Additionally, the simple interface sometimes makes me feel like some information is not being readily shown to me.

Pirate Ship makes shipping from three sales channels a breeze

Dec 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to pull in orders from 3 different sales channels, the suggestions for what shipping method to use, reports that show which services I've used and which Postal Zones I'm shipping to the most, and the ability to "pay ahead" for shipping. Great documentation on all features, and so easy to get an answer to a question, either from their published documentation, or from online chat with staff.

Cons: It'd be great if all my pending shipments showed up on one sheet, and I could order multiple shipping labels from one page, but I'd be willing to bet they're working on that even as we speak.

Overall: Their customer support is unparalleled. I've had only a few questions because their documentation is outstanding, but when I needed an answer, I got one in MINUTES. I'm saving a BUNCH of money using Pirate Ship instead of Etsy shipping, both on the cost of shipping itself, and because Pirate Ship allows me to pay for shipping with my credit card where I earn cash back, something that Etsy no longer allows. (When you spend several thousand dollars a year on shipping, that adds up quickly - you can see a detailed analysis of my first month saving money with Pirate Ship here: https://tinyurl.com/y8v6c8xx/) I recently added two other sales channels - eBay and a Shopify website - and was anticipating difficulties with shipping orders from three sources, but Pirate Ship's integrations made it nearly seamless.

Capterra loader

Shipping software that actually makes sense!

Dec 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's FREE! There are no hidden costs and it provides the cheapest rates for USPS approved postage.

Very simple to use. Imports orders from other platforms such as eBay, Shopify, and Etsy and returns tracking to those sites once a label is purchased.

Cons: There are no fees, volume commitments, or hidden costs - I have no cons to list.

Overall: The customer service is great... I have only had one instance where I needed assistance when I first started using the software. I save a lot on shipping and am able to pass the savings along to my customers - especially on international shipments.

Pirate Ship does not make you walk the plank!

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's free! It's easy! It's integrated with eBay and others and if it isn't, it's easy to paste in the info. Best of all, the priority rates are better, saving money is important when paying so much in fees to the seller platforms. AND their customer service rocks! You 'chat' with a real person and usually get an immediate response during the day or the next morning - that is gold. I've shared this program with everyone I know and they have done the same. It's that good! Thank you Pirate Ship!

Cons: There's nothing I don't like, however I will be happy when they do integrate with some of the other platforms.

Overall: Awesome. I do feel stupid sometimes when I ask a question when the answer is really obvious - but they put up with me! The one thing I highly recommend is that you really study the information on the cubic rates, if you don't you will be leaving money on the table.

Easy and fun shipping platform

Mar 21, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I absolutely love the overall theme and feel of pirate ship. Shipping packages has never been so fun. I like that pirate ship easily allows you to get shipment quotes, and in such a simple way with pictures to go along with everything. It integrates with shopify and other ecommerce platforms, so all of your orders populate once you sync, and you can print a batch of shipping labels all at one time. There's also a feature that lets you print an "end of day" barcode for USPS to scan so that every single package does not need to be scanned. Another thing I love about Pirate ship is the reports that are available. You can easily view pending returns, shipment costs, any carrier adjustments, your average shipment cost (which can help you determine a flat rate cost for your store), and a breakdown of domestic/international shipments. Honestly, there is a lot to like about pirate ship. It's so easy to use it doesn't even feel like you are working.

Cons: Pirate ship only works with USPS, so if you want to use fedex or ups, you are limited.

Overall: Overall, a fun, easy to use shipping platform with comprehensive reports, and easy shipment tracking.

Capterra loader

Easy to Use, Great Customer Service

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If you're new to shipping in bulk, PirateShip makes it easy to figure everything out and find the best shipping prices possible. And their customer service is awesome! They're friendly, responsive and helpful.

Cons: I wish there was a way to create additional "users" for my account so I could limit the amount that employees with access can (accidentally) spend on shipping. But maybe this is an option and I haven't found it yet :)

Pirate Ship is AMAZING!

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so easy to use & has saved my company so much money! I love how fast I can get rates for multiple orders & it even makes custom forms a breeze.

Cons: I only wish I could highlight and categorize different orders with tabs or folders or colors. I would love to organize my international orders vs. domestic as well. Also wish I could see if something was marked preorder although I know this is due to a shopify issue.

Overall: My shipping costs have not only gone down but my time printing labels has also gone down. I love being able to see all of my orders & their items in one place! I love the search & filter options. and I ABSOLUTELY LOVE THE CUSTOMER SERVICE! I have contacted them several times and they are always helpful, fast & friendly. I recommend pirate ship to every business I meet.

EASY to use! FREE to use!

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it is to figure out. The ability to import your sales from eBay is a fantastic feature that requires only the click of a button! Creating a label is very straight forward; fill in the info and purchase the label. It's easy to choose between 3 size options when downloading the label. The rates are great and the "Quick Rate Quote" has been more than helpful in getting an estimate on how and where to ship to. The ability to use th "secret" Priority Mail Cubic (Commercial Pricing) alone is a reason alone to like PirateShip.

Cons: Only thing I can think of is perhaps the lack of personal customization of your front page (I would like to hide/show past labels made) and lack of a confirmation prior to clicking "Buy Label"

Overall: My overall experience has been great. I've used Pirate Ship to create labels for different selling platforms I use. I use it to provide free shipping on platforms where the lowest shipping option on the platform is more expensive than if using PirateShip. I contacted customer service once for help and they responded back very promptly and friendly. I recommend it to anyone looking to save money.

Pirate ship is great for e-commerce

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, lowest USPS rates for little stores.

Cons: The database on the "SHIP" page is a little strange. It should default to latest orders or shipments but it does not. It can take several refreshes to get the orders in descending chronological order. Sometimes it displays correctly and sometimes it displays orders from the beginning of the year.

This is the most important page in Pirate Ship, I suppose it will be worked out in time. I used Endicia before and Endicia does this perfectly.

Overall: lowest USPS rates now with International postage.

Should have switched to Pirate Ship sooner!

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pirate Ship is so easy to use. I can't believe I wasted so much time waiting in line at the Post Office. Now I can print labels at my own convenience and drop them off at the Post Office (skipping all the lines). What's even better than that? The cost! On small packages, I save almost $1; on large ones about $4!! It adds up. I wished I started using Pirate Ship sooner. I've told my friends who ship regularly to switch too! You should too!

Cons: I wish that when I make multiple purchases in one day that it would be debited from my bank account once instead of all the small little debits.

Overall: SAY YES TO PIRATE SHIP! Don't delay!

Absolutely fantastic, wish I'd found them sooner!

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pirate ship is amazing. It's super easy to use and intuitive which is a breath of fresh air after our last shipping program. Their rates are great and you can compare them without signing up at all. Their customer service, so far, has been really wonderful as well, they're super responsive and know what they're talking about. I honestly can't recommend them enough, especially if you're a Cratejoy merchant!

Cons: I'd love a better emailing system for customer notifications. I'm overall very happy and don't have a ton to complain about. They seem to be building/improving constantly too!

Overall: Better rates with a much easier to use platform!

Saving my company money everyday

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use!it is one of the most simplistic interfaces on the market.

Cons: Nothing, it seems to just get better and better.

Overall: We pay far less than usps and other companies prices.

Recently they lowered our international rates, to save is even more!

Their customer service is top notch amd they are always available to help.

Best Shipping Option for the $

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that you can either enter a single label for shipping or you can download a spreadsheet for shipping multiple packages, especially if they are all the same size! Also the fact that customer service and answers to questions are immediate and thorough. Oh and I LOVE the tracking information that I can go back to over time - I have used that feature as well.

Cons: The only thing I would change is to give an option to select a different payment method when entering the shipment information rather than having to go to settings to select. Several times, in the frenzie of shipping, I have used the wrong payment method for shipments, which was easily corrected with reimbursement.

Overall: This program has made my annual process of shipping so much less complicated and time consuming!

Fast, Freindly, Easy to use, and CHEAP!

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is super intuitive and easy to use for a small business like myself. I dont have to wait in line or use a clunky, buggy post office system to get my packages out any more. Takes ANY guess work out of shipping. Oh and did I mention the rates? It's not only easy to use it makes your shipping not eat your wallet as I have experienced from other third party shipping. TOP NOTCH!!

Cons: At the moment I currently have no issues, the only thing I can say is just my learning curve in the beginning.

Overall: This program is amazing it really has relieved me of many hiccups due to shipping. It makes my business faster and more efficient with no snafu due to over or undercharging my customers and the tracking system makes it so easy see my customers parcels without having to go to a website and enter the longest number in history.

Lifesaver for a tiny at home business trying to ship with the speed and convenience of Amazon!

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am SO glad I finally found the perfect solution for my postage needs. I love that there is NO monthly cost, there is no required minimum postage prepayment amount, and I get the absolute lowest price on all of my postage needs.

Cons: I would like to see the ability to upload a csv file of my current address book of customers, so that they'd already be in the system.

Overall: I'm helping my downline team to get set up to save money on postage and ship from home, without having to invest in a monthly fee, without having to prepay for their postage and being able to get the best price no matter what it is they're shipping.

The Best Shipping Option for Businesses Who Like to Save Money

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easily integrates with many ecommerce sites

Best shipping rates

Multiple options for packaging

Allows you to copy/paste addresses

Allows you to copy tracking info

Automatically imports order info

Cons: Doesn't integrate with WIX [yet], but I'm sure they will soon.

Overall: I have been using PirateShip since they launched and have been so happy. The rates are the absolute best, the integration is seamless, and their customer service is exemplary.

What were we doing before Pirate Ship?

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's free! And they get way better USPS rates than we can get on our own. We've remodeled our fulfillment system to partner with Pirate Ship. Customer service is responsive and the developers are open to suggestions. We've even had a few of our wish list items added to the functionality.

Cons: Some integration weaknesses like communication of fulfilled orders between Pirate Ship and Shipstation. We still have to use Shipstation to record our shipment records but I'm sure they are working on improvements. Can't eliminate Shipstation quite yet though...

Best shipping service ever!

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really love the rubber stamps on the labels. This has helped me immensely and have not sent out any incorrect packages since I have started using pirate ship.

Cons: The only thing that I don't like about it is the inability to just go back and make a correction on a package before printing. Usually, I have to cancel the label first then go back.

Overall: I really love pirate ship. It has saved me money and time.

Capterra loader

Long time Pirate Ship fan!

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and compatibility with the other softwares I use! Its just a few clicks to get my labels done and my fulfillment center particularly likes the sharable links to send them my labels!

Cons: I'd like to add a logo to the labels but since I've not asked their customer service about it, I'm not sure - it might be available.

Overall: I'm able to easily run my shipping labels at a great cost!

Great Value and Customer Service!

Jul 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: LOTS: 1) I can connect multiple online shops in one account and it automatically posts the tracking info back to the shop (i.e. ebay, shopify, etc), 2) I can print various shipments all at once (hooray for this recent update!!), 3) Customer service is super responsive and friendly, 4) The developers are always improving the software, 5) Last but not least, it's free!

Cons: Before today, my least favorite thing was the fact that I couldn't print multiple labels for varied packages at one time... but they've just released an update making this possible. Now my only minor complaint is having to go through their print dialog and then through Chrome's (or other browser's) print dialog before printing... Would be nice to have that just be one step to save on mouse clicks and time. Again, this is minor now that the option to print multiple labels at once is available!

THE BEST!!

Dec 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything! I have tried stamps.com, USPS, and PayPal shipping so I have tried others over the years. I love pirate ship the best because it easily syncs my Shopify orders and It does most all the work for mine. I also love that it charges as I go so I do not have to keep adding money to an account. Customer service is great if you need anything as well. Oh and don't forget they get you the cheapest rates out there so you will save.

Cons: If I would say there was a con it would be that it makes me open a separate page to print the label but it's not really a con to me at all just an extra step, I wouldn't say there are any "cons" with this app.

Easy and great savings

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is free and it saves me a lot of money.

Cons: I like everything. I would love it if I could import orders from Bonanza and True-gether as well.

Overall: Pirate Ship is easy to use. They are always improving . It saves me money. When I have a question it always is answered fast and friendly. It is answered by a person in the US not someone reading of a script ! It also puts a smile on my face at times with all the pirate references.

Pirate Ship is my go to site for Shipping

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Best rates, offers cubic rates, ease of use, quick response, can like eBay account directly. Use Pirate Ship for all of my Mercari and Facebook Marketplace shipping needs. Nothing but positive to say about this site! Best of all it is FREE, yes FREE to use!

Cons: Not a thing, everything is easy to use and works great

Overall: Needed a place to be able to print labels from items we sold directly and on Mercari and Facebook, also doing more and more of my eBay transactions using Pirate Ship, simple to use, best rates and yes it honestly is FREE! No hidden fees.

No hassle shipping at the best price

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pirate Ship integrates seamlessly with Etsy, which is what we use it for the most. On average we are able to save 5% on our USPS Priority and USPS Priority Express shipping costs with just a few extra clicks. It does not integrate with our website's cart software yet, but the user interface is quick and clean so it's just a matter of cut and paste to get the labels printed.

Cons: Billing is done in chunks of $50 or less, which means your money is tied up in intervals of $50 or more. For us that is a couple days of spend - not a big deal but may be for others.

Overall: They seem like a really cool company. We get e-mails from them in pirate-talk... Cute!

Vendor Response

by Pirate Ship on December 10, 2018

Ahoy John! Thank you so much for the kind review! I just wanted to point out that by default, Pirate Ship only charges you as you buy postage. You set a 'Minimum Payment Amount' on your account to reduce the number of payment transactions ;) this is totally optional.

Great Prices

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to use and great prices, I save a ton of money on shipping.

Cons: I would love be able to see money spent monthly

Overall: Love the money that I save using Pirateship! It's easy top use and has great customer service.

Amazing!

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that this software is free to use. It is super easy and amazing.

Cons: I don't like that I cant import the weight automatically from my scale but it's not a huge deal. I also wish I could choose the packages and click pick up without manually entering how many packages I have for pickup because sometimes I have a lot to count.

Overall: I love this software. I used stamps before and Pirate Ship is better! It's free and has the same features as stamps. Customer Service is very fast and are very helpful. I love this service and won't ever go back to stamps!

Pirate ship exceeds industry norms!

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: CUBICAL shipping

Extreme Value

Commercial rates

Ease of use

Links well to market places

It's a pirate

Cons: How could anyone dislike anything that saves you time, money and keeps your labels organized?

Overall: Overall everything is great. Ease-of-use is an understatement. They respond quickly to any inquiries.

HIGHLY Recommend!!!

Jul 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The set up is very user friendly. I am able to navigate through the screens and different areas with easy. The price is great and the customer service is amazing.

Cons: Do I have to dislike something? I switched from another mail service and couldn't be happier. The only downside would be if you didn't like being talked to as a Pirate and who doesn't need a like Pirate in their life? :) HAHA

Overall: It allows me to run my business smoothly.

Best Shipping App EVERRR

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service is amazing and very easy to use

Cons: There is nothing at all i dont like a bout it!

Print Shipping Labels at Commercial Rates

Feb 23, 2019
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I can print one or many labels. There is no subscription fee. The interface is the most user friendly I have experienced. I can easily print a SCAN sheet to go with my labels for ease of shipping. I can see the status of my packages without having to look up each individual one on the USPS website.

Cons: Pirate Ship charged my debit card individually for each shipping label that I purchased. The one day I used it, I had 12 labels. This resulted in 12 individual charges to my card and caused my card to be locked due to a fraud alert being placed by the bank.

Overall: I had seen a lot of good reviews about Pirate Ship, so I decided to give them a try. I needed to print 12 labels for orders I needed to ship. Pirate Ship was extremely user friendly when I was entering the information for the label. I had an issue with one label and had to request to void it. I had no trouble doing so. When I was finished with the labels, I was able to easily print them out and print a SCAN sheet as well. The clerk at my local post office does not require the SCAN sheet, but it makes shipping a large number of packages much more efficient. I liked that I was able to see a list of the labels I had printed with the tracking numbers. I could click on an individual tracking number and quickly get the status of the package. At that point, I considered making Pirate Ship my go-to shipping service. However, I had noticed when purchasing postage, I did not see an option to pay for all of the labels at the same time as I had experienced with other services. The next day when I went to use my debit card, it was declined in spite having sufficient funds available. I called my bank and learned that my card had been looked for fraud due to Pirate Ship processing an individual transaction for each label.

Vendor Response

by Pirate Ship on April 26, 2019

Ahoy Captain Crystal!

I'm so sorry to hear you had trouble with your bank locking your card :(

Just head to Settings / Payment Method and set a "Minimum Payment Amount" to load your account balance up, instead of paying as-you-go ;)

If we can ever help out just let us know, we're always available on chat or email!

ARRrrrr,
Pirate Ship

I love Pirate Ship!

Sep 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: First of, it's FREE! You can't beat that. The customer service is extraordinary, and they've recently added several new features that really make it stand-out as the best shipping service around.

Cons: I wish you could open info about each label, or the USPS tracking info, in a new tab. I also wish you could batch create labels, while still being able to input each individual package's dimensions and weight.

Wish I knew sooner!

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is SO simple to use and took only moments to set up. The really great thing is I can import my orders from Etsy, click on the order to print the label, and then the software automatically adds the tracking number to the order!! It may not sound like a big deal but it saves me a lot of time and I don't have to worry if I entered the tracking number incorrectly.

Cons: There is nothing I do not like. It just works and works well.

Overall: I have a small Etsy shop and offer my buyers free shipping. But USPS has been getting more and more expensive. And then I found Pirate Ship and wow!! The savings are incredible!! It's also a huge time saver by printing my labels at home and just dropping my orders in a post box and being able to import my orders is fantastic. Do not even hesitate to try this yourself!

Outstanding and extraordinary! That's my experience from day 1 with Pirate Ship.

Jun 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate, saves time and money for purchasing and printing shipping labels, fantastic customer support.

Cons: There is nothing to not like about Pirate Ship. One time it loaded slowly on my computer as result off my computer.

Overall: Fast, efficient, error free.

Save a lot of money with Pirate Ship

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ~Ease of learning how to use the software.

~Being able to easily track shipments.

~Automatically Emails customers with tracking info.

Cons: ~Report Options - However I have been informed this is being upgraded so I am thrilled to see this coming!

~Not being able to purchase or print postage for letters/standard envelopes or postcards. This would be a great feature to work on adding in my opinion!

Overall: Finding Pirate Ship has been a game changer for my new small home business. Pirateship helps me keep more money in my pocket and still provides an amazing product. Customer Service is Unbelievable, Everyone is always so nice, friendly and helpful. I highly recommend Pirate Ship! I tell all of my fellow teammates and consultants about Pirateship on a daily basis! Thank you for attention to detail and taking suggestions and running with them!

Very impressed

Feb 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like everything about this company. I have an Etsy shop so send out packages frequently. I heard good things from other shop owners and decided to try it. It was very user friendly. I was able to open an account and it interfaced with my Etsy account easily. I saved $10 on my first package mailed! And There was representative who popped up when I was opening my account and he asked if I needed any assistance so great customer support, also. I'm definitely a happy customer !

Cons: Nothing. It was very easy to use. Kudos to this great company.

Overall: I am so happy with the ease of shipping with Pirate Ship. A big bonus is saving money. I saw rave reviews from my Etsy teammates and decided to try it. You definitely are going to have new Etsy customers!

Free to Use and Packed with Features!

Mar 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was blown away by the amount of features that are available in Pirate Ship! You can create shipping labels individually or in a batch and print them all out. It makes shipping and fulfillment super easy. It also links with popular platforms like CrateJoy! And the best part is that it's free to use!

Cons: The pirate puns. Haha just kidding! I actually love what they've done. It's a really smart move to brand it the way they did. It really makes it stand out from other shipping software!

Overall: It's been pretty optimal. I use it for shipping orders for a subscription box service I help run.

Love Pirate Ship

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pirate Ship is easy to use and it saves the shipping addresses.

Cons: It would be good to have an app to use on the go.

Overall: We have been using Pirate Ship for over a year. It makes the shipping process faster. The website is easy to use and very convenient.

Love these guys!

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use, instant customer service and they definitely have the best prices out there on the market!

Cons: Nothing really wrong with the product. It serves all of our business needs in terms of shipping and labels.

Are you using "PP, "EB" "Stamp", "USPx" etc? In word, Fahgettaboudit (Matey)

Apr 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use, fully customization with customer (date/time schedulable) contact/notice emails, great reporting/tracking, quick support chat (though I've needed it only once), lump sum charge to save the nickel/dime costs registration for accounting purposes, and best of all, GREAT VALUE and pricing! Highly Recommended.

Cons: Though I've only been using Pirate Ship for a month or so I have not found any issues.

Overall: We are in the health/wellness business shipping small sized health products and simple and low cost shipping is a MUST. Customers now-a-days are used to the Primes of the world with cheap to zero cost shipping and keeping customers having a low cost (and sometimes free to our best customers) shipping service is must. I highly suggest any on-line business give it a try.

Pirate Ship is AMAZING! They are the best service on the market - and they're free!

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very easy to use and gives you the best discount possible. Their support team is top notch, too, and is able to answer any questions I've ever had almost instantly. Their reports are easy to run and the entire package is as straightforward and intuitive as possible.

Cons: I've never had a problem with Pirate Ship. Their support is great and so is the software. I do wish you could print stamps through their software so that I could dump the other provider I use but, aside from that, they offer everything I need for my subscription box business.

Overall: The software is easier to use and honestly works better than any of the others I've tried. It's also free and gives you the best discount possible. On top of that, their support team is stellar!

Capterra loader

Business owner

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For all new consultants we bring on we recommend Pirate Ship. It is easy to set up and navigate.

Cons: It does lag at times but over all a good program.

Overall: I have used this for a couple years now and the experience is excellent.

Pirate Ship Rocks

Jan 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integrates with my stores easily & offers access to the best postal rates. Not to mention top notch customer service.

Cons: There is nothing to dislike about Pirate Ship

Overall: Pirate Ship is saving me so much money on shipping!

Capterra loader

STOP WHATEVER YOURE USING IF ITS NOT PIRATESHIP.COM!!!!

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy caveman cou-, you get where I'm going with this. It's so easy and so detailed. My first ever printing and shipping labels from home. The hardest part you might ask? Which scale I wanted to buy from amazon. Other than that, I've mailed off 1k worth of merch with no issues ever. I can see a detailed list of shipments and export the documents for filing purposes. They allow you to create email templates to send with all the provided information such as delivery addresss, tracking number, custom message in email, etc. I love it!!!! Proud to be a first mate. (Had to thrown in a pun lol) Seriosuly love these guys and I couldn't see myself using anything else.

Cons: Listen.

I need you to listen.

You ready?

Not a d*%# thing. Nothing is wrong with this software. I never leave reviews. Cuz I'm the guy who reads em like you're doing. Zero issues. Zero!!!!

Overall: My experience has exceeded my expectations and forced me to walk in the USPS with my head held high, skip the line, drop off my package, like I've been doing it my whole life. I've only been doing it for 2 weeks lol

Easy and cheapest way for my customers

Dec 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All i have to do is put my package on the scale and pirate ship figures out what the shipping will be

Cons: There are times when I have to punch in the size of the box or padded enevelope

Overall: It makes life so much easier and cheaper for my customers. They shouldn't have to pay extra for a flat rate box or envelope when I can get it cheaper for them. Sometimes the flat rates work too. Depends on how much they order