# Pirate Ship Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Pirate Ship the right Shipping solution for you? Explore 1005 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172133/Pirate-Ship/reviews --- Pirate Ship 4.9 (1005) [View alternatives](https://www.capterra.com/p/172133/Pirate-Ship/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Pirate Ship Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews OJ Olivia J Programs CoordinatorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “My favorite aspects of Pirate Ship are that they save customer names and information to automatically populate the information when shipping to the same company or person again, they provide shipping prices from the 3 big shipping companies (UPS, USPS, and Fedex) and the different levels of shipping speed, and when a mistake is made on a label it is super easy to refund that label.“ May 22, 2024 OV Oleg V FounderCosmetics, 2 - 10 employeesUsed the software for: Less than 6 months. “You lose both the item and the money. If you ship anything of real value, this service is a risk multiplier.“ January 29, 2026 YZ Yev Z WMS AdministratorApparel & Fashion, 201 - 500 employeesUsed the software for: More than 2 years. “Overall, it helped us get out of using Endicia Professional, which was a software that allows users to ship USPS.“ April 22, 2026 OV Oleg V FounderCosmetics, 2 - 10 employeesUsed the software for: Less than 6 months. “The savings on the label are meaningless compared to losing the entire contents with no compensation.“ January 29, 2026 AL Amber L OwnerRetail, Self-employedUsed the software for: 1-2 years. “Other than it's fun vibe, Pirate Ship is my go-to for shipping labels because the prices are better than anywhere else I've found.“ July 26, 2025 Ben M AuthorPublishing, 2 - 10 employeesUsed the software for: 6-12 months. “It took me a while to find how to ship using Media Mail with USPS.“ January 28, 2026 AS Alexis S OwnerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “Overall my experience with Pirate Ship has been great with it always being a reliable way to ship products in a timely manner.“ February 20, 2026 OV Oleg V FounderCosmetics, 2 - 10 employeesUsed the software for: Less than 6 months. “My international shipment was accepted, duties were paid, and then the parcel was lost.“ January 29, 2026 ## Showing most helpful reviews Showing 1-25 of 1005 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ben M. Author Publishing Used the software for: 6-12 months ### "Great Prices. Great Options. Great Shipping Tool!" January 28, 2026 5.0 Pros There are a myriad of shipping options, all available at the lowest prices without having to shop around or visit different vendors. Cons Some of the shipping options are hidden or less intuitive to find. It took me a while to find how to ship using Media Mail with USPS. Alternatives considered [Easyship](https://www.capterra.com/p/170399/Easyship/) Reason for choosing Pirate Ship The ability to ship more types of mail, including Media Mail with USPS. Review Source YZ Yev Z. WMS Administrator Apparel & Fashion Used the software for: 2+ years ### "Great Solution for International Shipments and Low Volume Operations" April 22, 2026 5.0 Overall, it helped us get out of using Endicia Professional, which was a software that allows users to ship USPS. However, that software constantly had bugs and broke down. PirateShip is completely online based, so there is no software management or maintenance. Pros We found it to be a strong alternative to Endicia Professional, which was difficult to use. PirateShip is useful especially when it comes to properly generating and shipping international orders. The value is great, because it is virtually free to use. The label printing works like any web browser printing, where you can simply direct it to a locally or network installed label printer. Cons So far, they have yet to allow us to set up ACH deposit with our bank. Though they do offer some bank integrations, we are still waiting for our specific bank. This means we are forced to use credit card charges, which makes expense reporting more difficult. Switched from [Endicia](https://www.capterra.com/p/124584/Endicia/) Endicia Professional was clunky, unreliable, and difficult to maintain. Review Source OV Oleg V. Founder Cosmetics Used the software for: Less than 6 months ### "Lost shipment, zero accountability — $438 gone" January 29, 2026 1.0 On October 3, 2025, I paid Pirate Ship for international shipping of a package containing two custom hair systems worth $438. The shipment was accepted and processed. Import duties were paid. The parcel was never delivered and never returned. I contacted the carrier. The carrier refused to compensate the loss. I then contacted Pirate Ship. Their position was simple: “We are not responsible. Here is a refund for the label only.” In practice, Pirate Ship acts as a middle layer that gives you cheaper labels but zero real protection. When a shipment disappears, you are left alone between the carrier and Pirate Ship, with neither side taking responsibility. You lose both the item and the money. If you ship anything of real value, this service is a risk multiplier. The savings on the label are meaningless compared to losing the entire contents with no compensation. After this experience, I would strongly advise using carriers directly or services that provide real accountability and insurance. Pros Lost shipment, zero accountability — $438 gone/ The interface is simple and the rates look attractive at first. Creating a label is fast and convenient. Cons When something goes wrong, Pirate Ship takes no responsibility at all. My international shipment was accepted, duties were paid, and then the parcel was lost. The carrier refused compensation. Pirate Ship’s response was to deny any responsibility and refund only the label — not the value of the lost contents. There is no real protection for the sender. Review Source SL Sarah L. Head of Marketing Computer Software Used the software for: 6-12 months ### "Awesome Shipping Experience with Unexpected Whimsy " October 15, 2025 5.0 This service is everything it needs to be and at the highest quality. It's fantastically simple to use, sources incredible rates, and the customer service is phenomenal. I don't even mind having to chat with support to remove authorized users on the account because it's just plain fun. I don't know if they use a filter to convert what the support reps say to pirate speak or if they are having fun and doing it on their own but it adds some whimsy to an otherwise dry task of shipping and logistics. Pros Super simple to use, great customer service, very competitive rates, and adds whimsy to an otherwise very boring task. Cons Some functionality for teams is not built out yet (like removing authorized users) but their support is so fast that it's not really an issue. Plus all the messages you get from support are in pirate-speak which is hilarious. Switched from [FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/) Checking all major shippers for best rates and delivery windows was a waste of time. Review Source AL Amber L. Owner Retail Used the software for: 1-2 years ### "Arg! I'm a pirate, not a robot!" July 26, 2025 5.0 When I started my business, I expected the shipping/label purchasing process to be complex and overwhelming, but Pirate Ship somehow ended up making it fun. Pros Other than it's fun vibe, Pirate Ship is my go-to for shipping labels because the prices are better than anywhere else I've found. Cons Maybe they already offer this and I'm just missing it, but I would like to be able to just enter the zip code or city and state to see the label prices, instead of having to enter the entire address. Alternatives considered [Shippo](https://www.capterra.com/p/146146/Shippo/) Reason for choosing Pirate Ship I found the platform easier to navigate on mobile and slightly better prices Review Source MK MATTHEW K. Partner Retail Used the software for: 6-12 months ### "The least expensive shipping rates you will ever find" April 2, 2025 5.0 Pirate ship has gotten me the cheapest rates I could get with UPS. Even cheaper than my own account. Pros The cheapest rates I could find out of any shipping software. Cons It took a while for my eBay orders to sync. Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Pirate ship got me the cheapest UPS rate I could find Review Source LNS Leigh Nicole S. Personal Assistant Accounting Used the software for: Less than 6 months ### "Highly Recommend" July 30, 2025 5.0 We had to return a very large furniture shipment that was going to cost over a thousand dollars if shipped via another carrier. Pirate Ship had great rates and worked with us on both the shipment and pickup with UPS. They even followed up when we had a problem with the pickup to make sure everything was resolved. Highly recommend. Pros Great rates and communication, if you have to contact customer service. You get real tracking numbers via UPS. Cons The website can be hard to navigate, as far as finding your receipts, but they also email them to you. Did not like that I had to print and buy multiple labels separately (but that may have been user error). Switched from [FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/) FedEx and UPS prices were too high and customer service was problematic. Review Source NS Nicole S. Owner Arts and Crafts Used the software for: 1-2 years ### "Pirate Ship is the absolute best. " September 16, 2024 5.0 Overall, Pirate Ship saves me countless hours and the convenience is absolutely worth it. Pros I like the simplicity of the site and the convenience to print postage at home. Cons I don't like waiting 30 days for the refunds but I understand why that is necessary. Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Shipstation kept charging us for packages that weren't ours and refused to help us when we contacted customer service. Review Source SK Steven K. Owner Retail Used the software for: 2+ years ### "GREAT JOB PIRATE SHIP" February 2, 2026 5.0 Overall, they are a smooth efficient organization saving me a ton of money instead of paying a monthly fee like all the rest. Pros Definitely value for your money. They are up to date with all the changes. I have never had any issues with Pirate Ship. Great for small or large business. Security is one of their utmost issues that they always take care of. Any problems with the internet they are on it right away in regards to bugs and issues. Whatever problems I have had any issues were solved fast and easy. I have been on for a number of years so far and they are the best. Easily able to get my orders from etsy on their site. Cons I have never had any problems with the operation of Pirate Ship. They have never given me any reason to complain and when I did have a problem I found out a simple fix I forgot to do on my web browser. (cleaning the history) Review Source VR Verified Reviewer head of core experiences Food & Beverages Used the software for: 1-2 years ### "Pirtae ship for the Win " March 9, 2026 5.0 Pirate ship is an easy-to-use platform that provides security for its users and their customers' personal info. With easy-to-use label printing and a short learning curve. Its ideal for a small business. Pros I like the flexibility that Pirate Ship offers for small business management. You can see rates in real time, which provides you with the option of being able to optimize your business. With the rates given, it provides great value for money on a streamlined, platfrom free from bugs and issues. Cons Pirate ship is great for a small business, but it does not provide the tools for e-commerce and major Batch/Bulk shipping. Review Source AE Ann E. Owner Arts and Crafts Used the software for: 1-2 years ### "Get Pirate Ship...now!" August 7, 2024 5.0 I only wish I had started using Pirate Ship sooner! Such a SUPER simple and straightforward process, with options for both UPS and USPS. I truly love Pirate Ship and always talk to other small business owners about it! Pros Pirate Ship is SO straightforward & easy to use! I love that this part of the process is just as simple as can be. Cons There isn't really anything at all that I don't like about Pirate Ship. Alternatives considered [Shippo](https://www.capterra.com/p/146146/Shippo/) Reason for choosing Pirate Ship I had heard so many great reviews about Pirate Ship! Review Source LE Liora E. E commerce seller Consumer Goods Used the software for: 6-12 months ### "Great shipping service, no hidden fees " November 17, 2022 5.0 I’ve switched to Pirate Ship from Stamps.com awhile back and I’m so glad I did. I pay less for shipping now and without hidden fees. I highly recommend Pirate Ship it to anyone in e-commerce. Pros Pirate Ship has been my go-to for quite a while. With shipping prices going up, it’s become even more important for folks who sell items online like I do. You wanna keep your shipping costs low and you want a service that’s easy to use. Pirate Ship is a winner on both counts. The website is clear and easy to use, there are no hidden fees and you can quickly generate labels. I also kind of like the early-internet feel of the site. For example, when you log in, the site asks you “are you a robot or are you a pirate?” It’s campy and corny in the best of ways. Cons I would love it if there was better integration with platforms like Facebook and eBay. Right now, I have to copy and paste addresses from these platforms to Pirate Ship. A little more integration could be a huge time saver, especially when I do bulk shipments. Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) I didn’t like that I had to pre-buy postage that would just sit there until I needed to ship something. It was also too easy to duplicate labels and get charged twice. I gave up on Stamps.com when I realized there was a subscription fee I was not aware of. It felt dishonest and it kinda soured me Stamps.com. Review Source SG Satin G. Entrepreneur Apparel & Fashion Used the software for: 1-2 years ### "Smooth Sailing" May 3, 2022 5.0 My overall experience with the Pirate Ship has been smooth sailing (pun intended). Pirate Ship is easy to use and is very transparent. I also love the fact that I can import orders from my Shopify store into Pirate Ship in order to print labels as well as create labels for packages outside of my Shopify store. Pros What I like most about this software is that it integrates with my Shopify store, shipping rates are affordable and printing labels are made easy. Cons What I like least about this software is if any errors are made with shipping labels, instead of being reimbursed immediately or being able to correct and reprint labels, you have to wait at least 30 days in order to prove that the shipping label was not utilized. Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Pirate Ship After learning that utilizing Shopify’s shipping option was not the best for me financially, I switched to Pirate Ship. Review Source RO Rachel O. Co-Owner Arts and Crafts Used the software for: 1-2 years ### "What a find!" November 25, 2023 5.0 One of my employees introduced me to Pirate Ship when I was struggling with finding a way to ship a large painting across the country. What a great service! Pros The website is clear and easily navigable, and it takes only a couple of minutes to set up a shipment. Pirate Ship will find you the best rate, eliminating running all over town with your package (been there, done that). You can also choose to have the carrier pick up at your business, and know ahead of time exactly how much the shipment will cost. Cons One time I used it, most of the intransit tracking was provided by the carrier, and seemed to lag actual progress sometimes. Switched from [FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/) Ease of cost comparison, and better customer support! Review Source BK Brittany K. BHPH and Collections Manager Automotive Used the software for: 2+ years ### "Best shipping company out there!" January 18, 2024 5.0 Pros Pirate Ship is SO easy to use. We used Stamps.com for many years. I stumbled on Pirate Ship in my personal life and mentioned it to our \[sensitive content hidden\]. She said that we could try it. We use Pirate Ship for 95% of our shipping at our company. We send many packages a day, and we have saved SO much money by using them. You can send using USPS, UPS, Fedex, etc. Cons There is nothing that I have found that I don't like about Pirate Ship. Switched from [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) We were just looking for other shipping options. Review Source LC Liz C. Executive Assistant Telecommunications Used the software for: 6-12 months ### "Pirate Ship saves us HALF of our typical shipping cost" April 14, 2022 5.0 I'm so glad we use Pirate Ship to first compare our shipping options then make our shipping decision based on our company needs. Pros Ease of use and the lower cost of shipping. We can even ship internationally with great ease! Cons I have yet to find something I don't like about Pirate Ship. Switched from [FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/) Pirate Ship is much more cost effective for our company. Review Source BS Ben S. Pre-Fabrication Technician Consumer Services Used the software for: 2+ years ### "Pirate Ship Review" October 17, 2024 5.0 My experience with Pirate Ship has been the least hassle that I have encountered with any shipping service and it is my go-to. Pros Accessibility, price and functionality are top tier. Cons Nothing negatively affected me in Pirate Ship, it is a seamless process from start to finish. Review Source OJ Olivia J. Programs Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Best Shipping Management Ever!" May 22, 2024 5.0 Pros My favorite aspects of Pirate Ship are that they save customer names and information to automatically populate the information when shipping to the same company or person again, they provide shipping prices from the 3 big shipping companies (UPS, USPS, and Fedex) and the different levels of shipping speed, and when a mistake is made on a label it is super easy to refund that label. Cons The only thing that is slightly annoying about Pirate Ship is that sometimes you can accidentally auto-populate the wrong shipping information, but that is easily handled with their efficient label refund process! Review Source MF Maria F. Designer Design Used the software for: 2+ years ### "Best platform for shipping for small businesses" September 20, 2022 5.0 I love it! I've tried other platforms and always end up coming back to Pirate Ship because the system is very friendly and easy to use and has all the things I need to make running my small business an easier job. Pros I can integrate my Etsy shop so I can actually process the shipping labels for each order form Pirate Ship, which is no questions one of the most convenient features they have. Also, you can compare prices in just one place at the same time and their rates are hands down the best. Also, I love I can add my customer's email and they send notifications of shipping and delivery automatically. I can't recommend them enough Cons I would love to integrate my online shop (website) as well but it's not supported. Also, printing labels directly from the preview is not supported on Safari either which is very annoying Review Source VR Verified Reviewer Owner Retail Used the software for: 2+ years ### "Best Shipping Software " June 17, 2021 5.0 Very easy to use. Since using Pirate Ship I have been able to go through orders quickly without any hassle or trouble. Pros Pirate Ship is very easy to use and if you ever need help there are representatives available to assist you. The organization of locating the labels is great and easy to find. The pricing options are available for you to compare pricing and select which shipping option is best. Cons As a small business owner I do not have any cons for the Pirate Ship software. Nothing negative to say about Pirate Ship. Review Source VR Verified Reviewer VP of Awesome Arts and Crafts Used the software for: 2+ years ### "I used to hate shipping labels now I love them, and save money while at it!" September 19, 2018 5.0 Ever since I started shipping with Pirate Ship I started saving money, by far, period. They have a variety of discounted rates not available through Ebay shipping labels. I can't believe how much money I literally threw away with Ebay labels. I have been using PS for about two years now and I remember only having an issue with an international label that for some reason didn't appear on my orders list, well I contacted PS and in minutes, literally minutes I had a real person (with eye patch and wooden leg I assume) in a chat window and informed me that Ebay was having some issues with International orders. Every time I have needed customer support they have been there for me. I always insure my shipments, I have only once had to make a claim because USPS was rough with my packages and the PS staff assisted me all the way through with the claim and it all got resolved to my satisfaction. Pros Easy of use like no other I have tried before it. It simply works, never crashes, always shows my orders as it should. Cons no support for FedEx, only USPS, which is fine as I mostly use USPS but it'll be nice not to have to use the overly chaotic FedEx website. Review Source Jonathan D. CEO Online Media Used the software for: 2+ years ### "Argh! Pirate Ship Is a Treasure! " September 11, 2021 5.0 Pros We have been using Pirate Ship for labels for the past two years and have had a very good experience. You get labels at a discounted rate quick and easily. The support team is awesome and pretty quick, they are always making pirate-related puns. Cons Since there is no monthly subscription fee like their competitors, support is not as comprehensive but still, their fun energy makes up for it. Alternatives considered [Shippo](https://www.capterra.com/p/146146/Shippo/) Review Source JB Jennifer B. Owner Apparel & Fashion Used the software for: 1-2 years ### "Pirate Ship seems to have a Easy Button for Shipping Management" October 19, 2021 5.0 PirateShip has saved me so much money, time, and nonsense. No monthly fees. Great reporting features. Pros Everything about PirateShip is easy including accessing support when you need it. Cons I wish it was integrated with CommentSold - that is on my wishlist. Reason for choosing Pirate Ship Pirateship is easy to navigate and does not have any fees. Shippo and Shipstation might be more useful for a company that ships more packages than my company. We are shipping about 1000 packages/year. Review Source JG Jayden G. Engineer Computer Software Used the software for: 1-2 years ### "Engineer’s Perspective" July 7, 2022 5.0 A great way to ship items. Very affordable and reliable. Pros The ease of finding inexpensive shipping options for all around the US. Cons Not having all size packages like really small bags instead of envelopes. Review Source TM Tammy M. Property Manager Real Estate Used the software for: 2+ years ### "Pirate Ship review" October 27, 2022 5.0 I love this service. I can do this in my home from my computer or even my cell phone browser. I do not have to go to USPS, stand in line, pay more, etc. Pros This software is so simple to use. It saves me time and money by not having to actually go to the post office to ship something. No lines to wait in, not extra costs and I can do it from my own home. Cons I have not found anything that I do not like about it. I guess if I have to pick something it would be that the prices could be a little lower than usps since I am not having to go there. Review Source Similar Products Featured