--- title: "Pirate Ship Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Pirate Ship the right Shipping solution for you? Explore 1006 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/172133/Pirate-Ship/reviews/" page_type: "reviews" language: "en" --- Pirate Ship 4.9 (1006) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Pirate Ship Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews YZ Yev Z WMS AdministratorApparel & Fashion, 201 - 500 employeesUsed the software for: More than 2 years. “Overall, it helped us get out of using Endicia Professional, which was a software that allows users to ship USPS.“ April 22, 2026 OV Oleg V FounderCosmetics, 2 - 10 employeesUsed the software for: Less than 6 months. “You lose both the item and the money. If you ship anything of real value, this service is a risk multiplier.“ January 29, 2026 Nicholas C head of core experiencesFood & Beverages, 11 - 50 employeesUsed the software for: 1-2 years. “Its ideal for a small business.“ March 9, 2026 YZ Yev Z WMS AdministratorApparel & Fashion, 201 - 500 employeesUsed the software for: More than 2 years. “However, that software constantly had bugs and broke down.“ April 22, 2026 OJ Olivia J Programs CoordinatorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “My favorite aspects of Pirate Ship are that they save customer names and information to automatically populate the information when shipping to the same company or person again, they provide shipping prices from the 3 big shipping companies (UPS, USPS, and Fedex) and the different levels of shipping speed, and when a mistake is made on a label it is super easy to refund that label.“ May 22, 2024 OV Oleg V FounderCosmetics, 2 - 10 employeesUsed the software for: Less than 6 months. “The savings on the label are meaningless compared to losing the entire contents with no compensation.“ January 29, 2026 AL Amber L OwnerRetail, Self-employedUsed the software for: 1-2 years. “Other than it's fun vibe, Pirate Ship is my go-to for shipping labels because the prices are better than anywhere else I've found.“ July 26, 2025 Ben M AuthorPublishing, 2 - 10 employeesUsed the software for: 6-12 months. “It took me a while to find how to ship using Media Mail with USPS.“ January 28, 2026 ## Showing most helpful reviews Showing 1-25 of 1006 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ben M. Author Publishing Used the software for: 6-12 months ### "Great Prices. Great Options. Great Shipping Tool!" January 28, 2026 5.0 Pros There are a myriad of shipping options, all available at the lowest prices without having to shop around or visit different vendors. Cons Some of the shipping options are hidden or less intuitive to find. It took me a while to find how to ship using Media Mail with USPS. Alternatives considered [Easyship](https://www.capterra.com/p/170399/Easyship/) Reason for choosing Pirate Ship The ability to ship more types of mail, including Media Mail with USPS. Review Source YZ Yev Z. WMS Administrator Apparel & Fashion Used the software for: 2+ years ### "Great Solution for International Shipments and Low Volume Operations" April 22, 2026 5.0 Overall, it helped us get out of using Endicia Professional, which was a software that allows users to ship USPS. However, that software constantly had bugs and broke down. PirateShip is completely online based, so there is no software management or maintenance. Pros We found it to be a strong alternative to Endicia Professional, which was difficult to use. PirateShip is useful especially when it comes to properly generating and shipping international orders. The value is great, because it is virtually free to use. The label printing works like any web browser printing, where you can simply direct it to a locally or network installed label printer. Cons So far, they have yet to allow us to set up ACH deposit with our bank. Though they do offer some bank integrations, we are still waiting for our specific bank. This means we are forced to use credit card charges, which makes expense reporting more difficult. Switched from [Endicia](https://www.capterra.com/p/124584/Endicia/) Endicia Professional was clunky, unreliable, and difficult to maintain. Review Source OV Oleg V. Founder Cosmetics Used the software for: Less than 6 months ### "Lost shipment, zero accountability — $438 gone" January 29, 2026 1.0 On October 3, 2025, I paid Pirate Ship for international shipping of a package containing two custom hair systems worth $438. The shipment was accepted and processed. Import duties were paid. The parcel was never delivered and never returned. I contacted the carrier. The carrier refused to compensate the loss. I then contacted Pirate Ship. Their position was simple: “We are not responsible. Here is a refund for the label only.” In practice, Pirate Ship acts as a middle layer that gives you cheaper labels but zero real protection. When a shipment disappears, you are left alone between the carrier and Pirate Ship, with neither side taking responsibility. You lose both the item and the money. If you ship anything of real value, this service is a risk multiplier. The savings on the label are meaningless compared to losing the entire contents with no compensation. After this experience, I would strongly advise using carriers directly or services that provide real accountability and insurance. Pros Lost shipment, zero accountability — $438 gone/ The interface is simple and the rates look attractive at first. Creating a label is fast and convenient. Cons When something goes wrong, Pirate Ship takes no responsibility at all. My international shipment was accepted, duties were paid, and then the parcel was lost. The carrier refused compensation. Pirate Ship’s response was to deny any responsibility and refund only the label — not the value of the lost contents. There is no real protection for the sender. Review Source JL Jill L. Administrator Education Management Used the software for: 1-2 years ### "Pirateship Doesn't Charge for Unused Labels" July 9, 2026 5.0 It's easy to use. It connected to our Rollo and Epson printers easily. We can get the shipping options we want at competitive prices. We can easily see the status of packages. Pros 1) easy to use 2) easy to see shipment status at a glance 3) shipment stats are accurate 4) you don't pay for unused labels (unlike Amazon) 5) the prices are comparable to Amazon, but with more accurate shipment stats 6) you can easily choose Media Mail, Bound and Printed matter, and hazardous materials options that are sometimes blocked by other websites such as Amazon. Cons We are very satisfied with Pirateship.com. After several years of use, we have no complaints! Everything works well. Switched from [Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/) The shipping status on Amazon is not always accurate. They charge for unused labels unless you manually go in and ask for a refund. They limit the time you have to ask for the refund. Review Source SL Sarah L. Head of Marketing Computer Software Used the software for: 6-12 months ### "Awesome Shipping Experience with Unexpected Whimsy " October 15, 2025 5.0 This service is everything it needs to be and at the highest quality. It's fantastically simple to use, sources incredible rates, and the customer service is phenomenal. I don't even mind having to chat with support to remove authorized users on the account because it's just plain fun. I don't know if they use a filter to convert what the support reps say to pirate speak or if they are having fun and doing it on their own but it adds some whimsy to an otherwise dry task of shipping and logistics. Pros Super simple to use, great customer service, very competitive rates, and adds whimsy to an otherwise very boring task. Cons Some functionality for teams is not built out yet (like removing authorized users) but their support is so fast that it's not really an issue. Plus all the messages you get from support are in pirate-speak which is hilarious. Switched from [FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/) Checking all major shippers for best rates and delivery windows was a waste of time. Review Source AL Amber L. Owner Retail Used the software for: 1-2 years ### "Arg! I'm a pirate, not a robot!" July 26, 2025 5.0 When I started my business, I expected the shipping/label purchasing process to be complex and overwhelming, but Pirate Ship somehow ended up making it fun. Pros Other than it's fun vibe, Pirate Ship is my go-to for shipping labels because the prices are better than anywhere else I've found. Cons Maybe they already offer this and I'm just missing it, but I would like to be able to just enter the zip code or city and state to see the label prices, instead of having to enter the entire address. Alternatives considered [Shippo](https://www.capterra.com/p/146146/Shippo/) Reason for choosing Pirate Ship I found the platform easier to navigate on mobile and slightly better prices Review Source MK MATTHEW K. Partner Retail Used the software for: 6-12 months ### "The least expensive shipping rates you will ever find" April 2, 2025 5.0 Pirate ship has gotten me the cheapest rates I could get with UPS. Even cheaper than my own account. Pros The cheapest rates I could find out of any shipping software. Cons It took a while for my eBay orders to sync. Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Pirate ship got me the cheapest UPS rate I could find Review Source SK Steven K. Owner Retail Used the software for: 2+ years ### "GREAT JOB PIRATE SHIP" February 2, 2026 5.0 Overall, they are a smooth efficient organization saving me a ton of money instead of paying a monthly fee like all the rest. Pros Definitely value for your money. They are up to date with all the changes. I have never had any issues with Pirate Ship. Great for small or large business. Security is one of their utmost issues that they always take care of. Any problems with the internet they are on it right away in regards to bugs and issues. Whatever problems I have had any issues were solved fast and easy. I have been on for a number of years so far and they are the best. Easily able to get my orders from etsy on their site. Cons I have never had any problems with the operation of Pirate Ship. They have never given me any reason to complain and when I did have a problem I found out a simple fix I forgot to do on my web browser. (cleaning the history) Review Source VR Verified Reviewer head of core experiences Food & Beverages Used the software for: 1-2 years ### "Pirtae ship for the Win " March 9, 2026 5.0 Pirate ship is an easy-to-use platform that provides security for its users and their customers' personal info. With easy-to-use label printing and a short learning curve. Its ideal for a small business. Pros I like the flexibility that Pirate Ship offers for small business management. You can see rates in real time, which provides you with the option of being able to optimize your business. With the rates given, it provides great value for money on a streamlined, platfrom free from bugs and issues. Cons Pirate ship is great for a small business, but it does not provide the tools for e-commerce and major Batch/Bulk shipping. Review Source AS Alexis S. Owner Retail Used the software for: 2+ years ### "Love Pirate Ship!" February 20, 2026 5.0 Overall my experience with Pirate Ship has been great with it always being a reliable way to ship products in a timely manner. Pros What I absolutely love about Pirate ship is that is so affordable even more so then your local post office. Cons What I like least about Pirate Ship is that there aren't more ways to ship. I would like more affordable ways then the normal post office and ups. Review Source RK Rachel K. Operations and Marketing Computer Software Used the software for: 2+ years ### "I NEVER ship with anything other than Pirate Ship" September 21, 2023 5.0 There is no one that compares to the deep shipping discounts you receive using Pirate Ship. I get UPS rates for 75% off. Huge discounts for USPS also. You can integrate it with Ebay to use when you need to ship an item you sold. Pirate Ship makes it easy for shipping a package by giving you the label to print, providing tracking and keeping your records accessible to export or keep in your online account. Pros The absolute best way to do any shipping. It's easy, gives you choices between carriers, gives you the best price you will ever get, and they do all the work for you. No one else compares. Cons There are no complaints. It's simply the best. Reason for choosing Pirate Ship Incredible savings are offered and the superior software to manage all my shipments Review Source MH Mahlon H. Owner Food & Beverages Used the software for: 6-12 months ### "Great easy way to ship packages for small businesses " October 18, 2023 5.0 Everything is great with the exception that it doesn't include options to ship via FedEx. Pros Easy to use. Pay only for labels you print when you print them. None of this prepay stuff like some of the competition. Cons I really wish they would include FedEx shipping to their options. Alternatives considered [ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/)[ShipStation](https://www.capterra.com/p/155621/ShipStation/) Reason for choosing Pirate Ship Best fit for small businesses Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Much better way of doing business and no precharging . Review Source MC Melissa C. Owner Consumer Goods Used the software for: 1-2 years ### "Best independent shipping platform " March 28, 2025 5.0 As a small business owner I've used pirate ship to ship my products across the USA. It's affordable, reliable, easy to use, and they make the claim process so easy if something is broken or lost in transit. Pros Pirate ship is simple and easy to use. The shipping rates are great and it doesn't have any complicated interface. Cons Doesn't integrate with web hosting platforms. Review Source MW Marti W. Admin Hospitality Used the software for: 1-2 years ### "This makes shipping in bulk so easy!" October 23, 2024 5.0 We often ship to multiple locations and it is very easy to upload a spreadsheet and the labels print very fast. Pros It is easy to ship several packages at once. Cons No Cons whatsoever, really love this app! Review Source HW Henry W. CEO Retail Used the software for: 6-12 months ### "A Friend to Small Businesses" September 11, 2021 5.0 Pirate Ship offers the very same rates as a few of the E-Commerce platforms that we use: however they offer just the few more perks that make the service entirely worthwhile. It is an excellent 3rd party service that every small business owner should be aware of. Pros It is simple, so very simple and the font of the data and literature on the website is large, cut and clear. Pirate Ship has one job: to aid in the shipping of USPS packages and to help users save on postage. There are no advertisements or micro transaction to be found. Cons It would be nice to have a greater option of shipping carriers and delivery notifications Reason for choosing Pirate Ship Since we are not at the level of development to use the various tools and programs that Shipstation offers, we found the simplicity of Pirate Ship to work best for us in the short run. Review Source MF Maria F. Designer Design Used the software for: 2+ years ### "Best platform for shipping for small businesses" September 20, 2022 5.0 I love it! I've tried other platforms and always end up coming back to Pirate Ship because the system is very friendly and easy to use and has all the things I need to make running my small business an easier job. Pros I can integrate my Etsy shop so I can actually process the shipping labels for each order form Pirate Ship, which is no questions one of the most convenient features they have. Also, you can compare prices in just one place at the same time and their rates are hands down the best. Also, I love I can add my customer's email and they send notifications of shipping and delivery automatically. I can't recommend them enough Cons I would love to integrate my online shop (website) as well but it's not supported. Also, printing labels directly from the preview is not supported on Safari either which is very annoying Review Source CD Christina D. Nanny Individual & Family Services Used the software for: 2+ years ### "Affordable shipping and easy to use!" April 12, 2022 5.0 Overall, I love Pirate Ship. It's easy to use, convenient and quick. Pros I can save so much money shipping packages with Pirate Ship. Saving money is the thing I like most about it. Cons The thing I like least is the lack of explanations for certain package types. One example is the box in a bag. There are certain things that you cannot do with this option that the website doesn't explain and I had to find out myself. Review Source SH Starrsha H. Owner Arts and Crafts Used the software for: 2+ years ### "Pirate ship makes shipping easy and cheaper!" July 31, 2022 5.0 Pros Everything! The ease of use, tracking, lower cost, it’s all there to make it convenient. Cons I don’t like that you can’t print multiple labels at once. This feature may be there, but I just haven’t found it yet. Review Source JM Jonathan M. Digital Marketing Lead Apparel & Fashion Used the software for: 2+ years ### "Ahoy to cheaper mailing labels and better efficiency" March 24, 2023 5.0 We're a sock subscription service so Pirate Ship helps us out a lot. It's a great experience that helps us organize our packages and save money. Pros Cheaper mailing labels than from our default subscription platform. Customer service is fast and pirate themed haha. Also really like the rubber stamps that allow you to print out labels with categories so it's easy to organize. Cons I cant really think of any cons for this service as it's free and awesome. Did have to wait a little bit for refunds, but that was due to USPS. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Reason for choosing Pirate Ship Pirate Ship looked more friendly Review Source VR Verified Reviewer VP of Awesome Arts and Crafts Used the software for: 2+ years ### "I used to hate shipping labels now I love them, and save money while at it!" September 19, 2018 5.0 Ever since I started shipping with Pirate Ship I started saving money, by far, period. They have a variety of discounted rates not available through Ebay shipping labels. I can't believe how much money I literally threw away with Ebay labels. I have been using PS for about two years now and I remember only having an issue with an international label that for some reason didn't appear on my orders list, well I contacted PS and in minutes, literally minutes I had a real person (with eye patch and wooden leg I assume) in a chat window and informed me that Ebay was having some issues with International orders. Every time I have needed customer support they have been there for me. I always insure my shipments, I have only once had to make a claim because USPS was rough with my packages and the PS staff assisted me all the way through with the claim and it all got resolved to my satisfaction. Pros Easy of use like no other I have tried before it. It simply works, never crashes, always shows my orders as it should. Cons no support for FedEx, only USPS, which is fine as I mostly use USPS but it'll be nice not to have to use the overly chaotic FedEx website. Review Source Jonathan D. CEO Online Media Used the software for: 2+ years ### "Argh! Pirate Ship Is a Treasure! " September 11, 2021 5.0 Pros We have been using Pirate Ship for labels for the past two years and have had a very good experience. You get labels at a discounted rate quick and easily. The support team is awesome and pretty quick, they are always making pirate-related puns. Cons Since there is no monthly subscription fee like their competitors, support is not as comprehensive but still, their fun energy makes up for it. Alternatives considered [Shippo](https://www.capterra.com/p/146146/Shippo/) Review Source JB Jennifer B. Owner Apparel & Fashion Used the software for: 1-2 years ### "Pirate Ship seems to have a Easy Button for Shipping Management" October 19, 2021 5.0 PirateShip has saved me so much money, time, and nonsense. No monthly fees. Great reporting features. Pros Everything about PirateShip is easy including accessing support when you need it. Cons I wish it was integrated with CommentSold - that is on my wishlist. Reason for choosing Pirate Ship Pirateship is easy to navigate and does not have any fees. Shippo and Shipstation might be more useful for a company that ships more packages than my company. We are shipping about 1000 packages/year. Review Source JG Jayden G. Engineer Computer Software Used the software for: 1-2 years ### "Engineer’s Perspective" July 7, 2022 5.0 A great way to ship items. Very affordable and reliable. Pros The ease of finding inexpensive shipping options for all around the US. Cons Not having all size packages like really small bags instead of envelopes. Review Source TM Tammy M. Property Manager Real Estate Used the software for: 2+ years ### "Pirate Ship review" October 27, 2022 5.0 I love this service. I can do this in my home from my computer or even my cell phone browser. I do not have to go to USPS, stand in line, pay more, etc. Pros This software is so simple to use. It saves me time and money by not having to actually go to the post office to ship something. No lines to wait in, not extra costs and I can do it from my own home. Cons I have not found anything that I do not like about it. I guess if I have to pick something it would be that the prices could be a little lower than usps since I am not having to go there. Review Source DR Diego R. Practice Director Health, Wellness and Fitness Used the software for: 2+ years ### "Arrr, yer best way to ship packages across the sea matey!" September 23, 2022 5.0 Using Pirate Ship has been great and has saved me a lot of money when buying shipping labels. Pros I have used Pirate Ship on both my personal and business matters when looking to ship out packages. The option to pick from the top parcel carries (USPS, UPS, and FedEx) is an awesome option to have. This ensures you have many options to pick on what matters most, such as cost or delivery time. Once you pick the shipping option, the page to ship the label is intuitive and you have many options to pick from on how to print the label. Another great option, is to add the email of the recipient and have an email sent to them with the tracking information of the package. Cons No major cons with Pirate Ship, this is the best software to use when shipping packages. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.