# Page 2 | Pirate Ship Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Pirate Ship the right Shipping solution for you? Explore 1005 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172133/Pirate-Ship/reviews

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Pirate Ship

4.9 (1005)

[View alternatives](https://www.capterra.com/p/172133/Pirate-Ship/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Pirate Ship

## Showing most helpful reviews

Showing 26-50 of 1005 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MC

Melissa C.  
Owner  
Consumer Goods  
Used the software for: 1-2 years

### "Best independent shipping platform "

March 28, 2025

5.0

As a small business owner I've used pirate ship to ship my products across the USA. It's affordable, reliable, easy to use, and they make the claim process so easy if something is broken or lost in transit.

Pros

Pirate ship is simple and easy to use. The shipping rates are great and it doesn't have any complicated interface.

Cons

Doesn't integrate with web hosting platforms.

Review Source

NS

Nicole S.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Pirate Ship is the absolute best. "

September 16, 2024

5.0

Overall, Pirate Ship saves me countless hours and the convenience is absolutely worth it.

Pros

I like the simplicity of the site and the convenience to print postage at home.

Cons

I don't like waiting 30 days for the refunds but I understand why that is necessary.

Switched from

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Shipstation kept charging us for packages that weren't ours and refused to help us when we contacted customer service.

Review Source

CM

Claire M.  
Systems Engineer  
Medical Devices  
Used the software for: 1-2 years

### "Huge Money Saver"

January 28, 2025

5.0

Pros

Great way to save money and keep track of shipments

Cons

Better for small teams or individuals. I have found it hard to implement for company or larger team use.

Alternatives considered

[Shippo](https://www.capterra.com/p/146146/Shippo/)

Reason for choosing Pirate Ship

Inexpensive, ease of set up and use, and have used it for personal use - was familiar with how well it works and cost saving benefits.

Review Source

PM

Paulo M.  
Manager  
Food Production  
Used the software for: 6-12 months

### "Convinion ship arr"

March 2, 2025

5.0

They help is a lot with my business i have great service of my products

Pros

I like pirate ship is really cheap for small business

Cons

The costuner service sometime takes time

Review Source

BS

Ben S.  
Pre-Fabrication Technician  
Consumer Services  
Used the software for: 2+ years

### "Pirate Ship Review"

October 17, 2024

5.0

My experience with Pirate Ship has been the least hassle that I have encountered with any shipping service and it is my go-to.

Pros

Accessibility, price and functionality are top tier.

Cons

Nothing negatively affected me in Pirate Ship, it is a seamless process from start to finish.

Review Source

AJ

Abby J.  
Seller  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Pirate ship is great"

October 28, 2024

5.0

Very good, I’m happy with my experience and I will continue to use it

Pros

I like the discounted offers and the ease

Cons

I would love to have the option for a QR code that the post office can scan to print the label because some of us don’t have printers

Switched from

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

I needed to change my payment method and they had a problem allowing me to do so. They said I would have to make a different account.

Review Source

AE

Ann E.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Get Pirate Ship...now!"

August 7, 2024

5.0

I only wish I had started using Pirate Ship sooner! Such a SUPER simple and straightforward process, with options for both UPS and USPS. I truly love Pirate Ship and always talk to other small business owners about it!

Pros

Pirate Ship is SO straightforward & easy to use! I love that this part of the process is just as simple as can be.

Cons

There isn't really anything at all that I don't like about Pirate Ship.

Alternatives considered

[Shippo](https://www.capterra.com/p/146146/Shippo/)

Reason for choosing Pirate Ship

I had heard so many great reviews about Pirate Ship!

Review Source

SF

Sarah F.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Love pirateship for making labels"

June 19, 2024

5.0

I love using it. Super easy and affordable

Pros

Pricing has been the best and if you make a mistake on a label and overweight they will credit you. I havent seen any other service give you money back if you add too much postage beside their service.

Cons

There are no cons that i can even think of.

Switched from

[Shippo](https://www.capterra.com/p/146146/Shippo/)

Cheaper and zero monthly fees to use. You can use as little or as much as you wish

Review Source

LA

Lee A.  
Photographer  
Retail  
Used the software for: 1-2 years

### "Easy to set and and straightforward to use"

August 25, 2024

5.0

Overall I like how quick it is to set and use immediately.

Pros

I like how PirateShip is no nonsense, simple to set up and use right away.

Cons

I was hoping for lower shipping prices however, the prices are very competitive.

Review Source

Kirk D.  
Operations Manager  
Consumer Goods  
Used the software for: 2+ years

### "Best e-commerce shipping platform for small businesses "

November 9, 2022

5.0

I can't recommend Pirate Ship enough. Pirate Ship has saved thousands of dollars in shipping costs and made running multiple e-commerce businesses so much easier. You can manually enter orders or integrate with Shopify and other leading e-commerce platforms so orders flow in automatically. Pirate Ship has the most responsive and most helpful support staff of ANY company I have ever worked with.

Pros

Can print labels on Pirate Ship within minutes of signing up. Amazing customer service. Great discounted shipping rates, both for the US and abroad - especially the Simple Export Rate for shipments under 4 lbs worldwide.

Cons

During bulk fulfillment, if you make a mistake uploading a bulk order file it can take 1-2 minutes to cancel the import. It's understandable, but slows things down when you're in crunchtime prepping orders.

Alternatives considered

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)[Endicia](https://www.capterra.com/p/124584/Endicia/)

Reason for choosing Pirate Ship

$0 monthly fees and access to more options for international shipments.

Switched from

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

$0 monthly fees

Review Source

HW

Henry W.  
CEO  
Retail  
Used the software for: 6-12 months

### "A Friend to Small Businesses"

September 11, 2021

5.0

Pirate Ship offers the very same rates as a few of the E-Commerce platforms that we use: however they offer just the few more perks that make the service entirely worthwhile. It is an excellent 3rd party service that every small business owner should be aware of.

Pros

It is simple, so very simple and the font of the data and literature on the website is large, cut and clear. Pirate Ship has one job: to aid in the shipping of USPS packages and to help users save on postage. There are no advertisements or micro transaction to be found.

Cons

It would be nice to have a greater option of shipping carriers and delivery notifications

Reason for choosing Pirate Ship

Since we are not at the level of development to use the various tools and programs that Shipstation offers, we found the simplicity of Pirate Ship to work best for us in the short run.

Review Source

LE

Liora E.  
E commerce seller  
Consumer Goods  
Used the software for: 6-12 months

### "Great shipping service, no hidden fees "

November 17, 2022

5.0

I’ve switched to Pirate Ship from Stamps.com awhile back and I’m so glad I did. I pay less for shipping now and without hidden fees. I highly recommend Pirate Ship it to anyone in e-commerce.

Pros

Pirate Ship has been my go-to for quite a while. With shipping prices going up, it’s become even more important for folks who sell items online like I do. You wanna keep your shipping costs low and you want a service that’s easy to use. Pirate Ship is a winner on both counts. The website is clear and easy to use, there are no hidden fees and you can quickly generate labels. I also kind of like the early-internet feel of the site. For example, when you log in, the site asks you “are you a robot or are you a pirate?” It’s campy and corny in the best of ways.

Cons

I would love it if there was better integration with platforms like Facebook and eBay. Right now, I have to copy and paste addresses from these platforms to Pirate Ship. A little more integration could be a huge time saver, especially when I do bulk shipments.

Switched from

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

I didn’t like that I had to pre-buy postage that would just sit there until I needed to ship something. It was also too easy to duplicate labels and get charged twice. I gave up on Stamps.com when I realized there was a subscription fee I was not aware of. It felt dishonest and it kinda soured me Stamps.com.

Review Source

Lori B.  
Director of Client Services  
Consumer Services  
Used the software for: 2+ years

### "Shipping Made Easy and Cheap Arrrrg!!! "

January 2, 2023

5.0

The problems that Pirate Ship solved for me is discounted shipping services, accurate tracking of packages and ease of use. It also allows me to create an address book for any labels that I would possibly re-use in the future. I can create my label, mail or text tracking to the recipient and drop my package or schedule a pick-up.

Pros

I have used this software to mail simple packages to customers. It works great to provide a discount over retail USPS services and to compare USPS to Fed Ex or UPS and to track and inform my customer of a package headed their way.

Cons

I have only used the desktop software. I do not have it downloaded to my phone as an app, so I cannot comment on the software as it relates to a phone app. However, the desktop software works flawlessly to mail and track packages.

Reason for choosing Pirate Ship

I have been using Pirate Ship for several years now. I know that we considered and maybe even used Shippo for a period of time. I found that Pirate Ship meets our needs, is easy to use, keeps track of past addresses and tracks shipping in one place. Also, who doesn't love pirates?

Review Source

Michelle K.  
E-commerce Store Owner  
Internet  
Used the software for: 1-2 years

### "Absolutely Love Pirate Ship!"

July 31, 2021

5.0

Overall, Pirate Ship is the only shipping service I would use, despite the fact that they don't integrate with Mercari. In the past year and a half that I have been using Pirate Ship's shipping services, I have had no problems and have saved tons of money from their discounted prices. The convenience and ease of use has played a vital role in the ultimate success of my store. The pros outweigh the one con, and because its a free service, you can't beat it. I have been using Pirate Ship's discounted shipping labels for all my shipping needs, and don't plan on changing that anytime soon.

Pros

Pirate Ship is not only the most useful software I use for my business, it is also free to use which is a fantastic opportunity to experience professional shipping at no cost except for the cost of postage

Cons

I wish they would add more online marketplaces to their integration list. I ship more with Mercari than any other marketplace, and they are one that doesn't integrate with Pirate Ship so that is frustrating

Reason for choosing Pirate Ship

Discount Prices and so simple to use

Review Source

VR

Verified Reviewer  
Owner  
Photography  
Used the software for: 2+ years

### "Filing an insurance claim? Good luck, be ready to jump through hoops..."

November 8, 2022

2.0

Until now, it was good. I figured they would have my back when this one and the first time I needed their help in an insurance claim for coverage I paid. Has left a poor impression.

Pros

Fast website, and decent rates. Responsive tech support means they respond timely not necessarily with helpful information with the constant feedback that they are a small team and can only do so much.

Cons

Mediocre tracking information - makes you log in to the website to track packages instead of sending a tracking label link with a receipt. They already have that feature (in other emails sent - for example, in refund emails), but in communicating with their tech support, they said they prefer folks to log in to the website to see the tracking number and won't send it in the receipt emails upon purchase of labels!Filing an insurance claim - they expect you to have pictures of the INSIDE of each box shipped along with the packaging used. Seriously. The picture of the external damaged box and the damaged items or your stellar track record (in over two years of use, never filed a single claim) is insufficient.Person 1, answering your claim request email, doesn't read that the package was insured for $500 and stated that it is insured for $100. When pressed to look carefully, apologizes. Then, person 2 takes over the claim process and asks for all the information person 1 had asked for and was provided with. When asked if they had read the prior correspondence, person 2 responded that they were just confirming the information. Mind you; this is after providing pictures of the damaged items, damaged box, etc.

Review Source

JA

Jaycee A.  
Small Business Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Best thing I've done for my small business"

February 18, 2023

5.0

The discounts are what keep me with PirateShip over any other alternative softwares. They have saved me so much money this year with my small business. I considered switching to another software because it's not compatible with my Wix website, but they wanted to charge me an extra $1-$2 per label, plus a monthly fee to use their website. Pirateship is by far my favorite software as a small business owner.

Pros

The best part of this software is how easy it is to use and interact with. I love that all you have to do is enter your parcel measurements and it will give you a plethora of options for how you can ship the package. Before it was just blind shooting with guessing which shipping carrier was the cheapest. It's nice to have them all listed out.

Cons

It's not compatible with my Wix website currently. But the extra steps to ship are worth it for how much it helps cut down on shipping costs.

Alternatives considered

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Reason for choosing Pirate Ship

All the other softwares I looked at wanted to charge me $1-$2 more per label I printed, PLUS a monthly fee. I love that pirateship only charges you for the labels you buy and gives you huge discounts on all the labels you do buy. It's the best shipping software out there.

Review Source

SG

Satin G.  
Entrepreneur  
Apparel & Fashion  
Used the software for: 1-2 years

### "Smooth Sailing"

May 3, 2022

5.0

My overall experience with the Pirate Ship has been smooth sailing (pun intended). Pirate Ship is easy to use and is very transparent. I also love the fact that I can import orders from my Shopify store into Pirate Ship in order to print labels as well as create labels for packages outside of my Shopify store.

Pros

What I like most about this software is that it integrates with my Shopify store, shipping rates are affordable and printing labels are made easy.

Cons

What I like least about this software is if any errors are made with shipping labels, instead of being reimbursed immediately or being able to correct and reprint labels, you have to wait at least 30 days in order to prove that the shipping label was not utilized.

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reason for choosing Pirate Ship

After learning that utilizing Shopify’s shipping option was not the best for me financially, I switched to Pirate Ship.

Review Source

Dianna C.  
Content Creator & Coordinator  
Online Media  
Used the software for: 1-2 years

### "PirateShip is a Business Owners Best Tool For Shipping"

April 8, 2023

5.0

Pros

PirateShip is an amazing free shipping service that has become a secret weapon of mine as a business owner! Not needing to rely on the website I am selling from (such as Mercari, Poshmark, Depop) for overpriced shipping, and the ease of being able to process multiple orders at once is seriously a game changer!

Cons

Its a bummer more people aren't using it! I think if more people that weren't just business owners used PirateShip, we could have more real gifts and letters being sent to people instead of virtual gift cards!

Switched from

[FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/)

It is so much easier to get the best prices through PirateShip than to look it all up yourself.

Review Source

sT

samantha T.  
Owner  
Retail  
Used the software for: 1-2 years

### "Love pirateship"

November 10, 2022

5.0

Overall been great. No plans to leave.

Pros

Pirateship is amazing! Not only is it free but it syncs with shopify, easy to navigate to find shipments, reports, file a dispute, add features & more. Their customer service is also very friendly and answers fast!

Cons

I wish they'd join up with fedex, too!!

Switched from

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

Outdated program, expensive

Review Source

MF

Maria F.  
Designer  
Design  
Used the software for: 2+ years

### "Best platform for shipping for small businesses"

September 20, 2022

5.0

I love it! I've tried other platforms and always end up coming back to Pirate Ship because the system is very friendly and easy to use and has all the things I need to make running my small business an easier job.

Pros

I can integrate my Etsy shop so I can actually process the shipping labels for each order form Pirate Ship, which is no questions one of the most convenient features they have. Also, you can compare prices in just one place at the same time and their rates are hands down the best. Also, I love I can add my customer's email and they send notifications of shipping and delivery automatically. I can't recommend them enough

Cons

I would love to integrate my online shop (website) as well but it's not supported. Also, printing labels directly from the preview is not supported on Safari either which is very annoying

Review Source

KC

Kimberly C.  
Regional Sales Manager  
Industrial Automation  
Used the software for: 2+ years

### "Best shipping program on the market!"

December 1, 2023

5.0

My overall experience with the program has been fantastic! It has allowed me to organize my logistical matters for my small business and be able to compete due to their economy of scale pricing they pass on to the small business owners.

Pros

Pirate Ship is the best shipping program on the market hands down. I would not be able to run my small business without the use of Pirate Ship and its discounted shipping.

Cons

Nothing. The program is great!!! I have found no issues.

Review Source

RO

Rachel O.  
Co-Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "What a find!"

November 25, 2023

5.0

One of my employees introduced me to Pirate Ship when I was struggling with finding a way to ship a large painting across the country. What a great service!

Pros

The website is clear and easily navigable, and it takes only a couple of minutes to set up a shipment. Pirate Ship will find you the best rate, eliminating running all over town with your package (been there, done that). You can also choose to have the carrier pick up at your business, and know ahead of time exactly how much the shipment will cost.

Cons

One time I used it, most of the intransit tracking was provided by the carrier, and seemed to lag actual progress sometimes.

Switched from

[FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/)

Ease of cost comparison, and better customer support!

Review Source

CD

Christina D.  
Nanny  
Individual & Family Services  
Used the software for: 2+ years

### "Affordable shipping and easy to use!"

April 12, 2022

5.0

Overall, I love Pirate Ship. It's easy to use, convenient and quick.

Pros

I can save so much money shipping packages with Pirate Ship. Saving money is the thing I like most about it.

Cons

The thing I like least is the lack of explanations for certain package types. One example is the box in a bag. There are certain things that you cannot do with this option that the website doesn't explain and I had to find out myself.

Review Source

BK

Brittany K.  
BHPH and Collections Manager  
Automotive  
Used the software for: 2+ years

### "Best shipping company out there!"

January 18, 2024

5.0

Pros

Pirate Ship is SO easy to use. We used Stamps.com for many years. I stumbled on Pirate Ship in my personal life and mentioned it to our \[sensitive content hidden\]. She said that we could try it. We use Pirate Ship for 95% of our shipping at our company. We send many packages a day, and we have saved SO much money by using them. You can send using USPS, UPS, Fedex, etc.

Cons

There is nothing that I have found that I don't like about Pirate Ship.

Switched from

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

We were just looking for other shipping options.

Review Source

SH

Starrsha H.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Pirate ship makes shipping easy and cheaper!"

July 31, 2022

5.0

Pros

Everything! The ease of use, tracking, lower cost, it’s all there to make it convenient.

Cons

I don’t like that you can’t print multiple labels at once. This feature may be there, but I just haven’t found it yet.

Review Source

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