# Page 7 | Pirate Ship Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Pirate Ship the right Shipping solution for you? Explore 1005 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172133/Pirate-Ship/reviews

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Pirate Ship

4.9 (1005)

[View alternatives](https://www.capterra.com/p/172133/Pirate-Ship/alternatives/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Pirate Ship

## Showing most helpful reviews

Showing 151-175 of 1005 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GG

Guadalupe G.  
Owner  
Accounting  
Used the software for: 2+ years

### "Fast and Reliable Mail"

December 14, 2021

5.0

I love it. It has made my life so much easier and convenient. and also the lives of my clients too, making those trips to the post office faster.

Pros

I love that I am able to print and ship any package and envelopes from the comfort of my home or office. I do not have to go to the post office to drop off packages or pay for any labeling and shipping. I love that I can offer that mail service to my clients as add-on service to my clients.

Cons

I only dislike the fact that I cant sort by date on the labels created and sometimes missed them when looking for a particular label.

Review Source

VR

Verified Reviewer  
Program Manager  
Computer Software  
Used the software for: Less than 6 months

### "Excellent First Impression"

December 9, 2021

5.0

I found out about Pirate Ship because of shop.app - a company I ordered through sent their label using this service which showed in the app itself. After some quick research, I decided I would test run Pirate Ship with some Christmas deliveries I need to make (I was dreading the line at my local USPS). Incredible experience - happy I found this service and I will be absolutely adopting it for all of my shipping needs in the future, including for my company when I need to send out deliverables to clients. 10/10 definitely recommend!

Pros

First off, this software is essentially free. The website is clean and simple and very easy to navigate. I had my first 3 labels created within 10 minutes of signing up. So far my favorite things are PDF download for label printing, multiple label options for paper and/or stickers, the ability to save package dimensions, the ability to carry a balance for easy budgeting (and saving steps with multiple shipments).

Cons

I would like the ability to save an address, not just a package. However, you can easily copy addresses from past shipments. I would also like the ability to add multiple shipments to one purchase without choosing spreadsheet import or integration. With minimal use as a new adopter, I have found few if any actual flaws for my purpose.

Review Source

bK

bridgette K.  
ceo  
Retail  
Used the software for: 6-12 months

### "Trust Pirate Ship; save loot. "

June 13, 2022

5.0

I feel using Pirate Ship has elevated my business in many ways.

Pros

There are so many amazing features with this software. The integration process took all of three minutes. There is nothing complicated to understand about this software. You simply sign up and print your labels. The customer service is superior and so is the quality of the shipping labels.

Cons

I have shipped many products and they all arrive on time with no issues.

Review Source

JR

Jen R.  
CEO  
Cosmetics  
Used the software for: 1-2 years

### "I LOVE Pirateship in all it's simplicity. "

May 1, 2023

5.0

Pros

Ahoy Matey - setting up your account is a breeze - with different package types and ship from addresses. all the prates in support are amazing, and they won't leave you on a deserted island when you if you have a problem.

Cons

Unfortunately, it's no longer our primary shipping app because it doesn't integrate with our woo commerce site. Bummer.

Alternatives considered

[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Reason for choosing Pirate Ship

so much more simple to use

Review Source

Whitney L.  
Success Coach  
Online Media  
Used the software for: 2+ years

### "My go-to website for shipping"

May 8, 2021

5.0

I signed up to find good rates on shipping and love the entire experience. Very pleasant to use

Pros

Pirate Ship has a great interface and the best shipping rates. It's easy to create, buy and track labels.

Cons

I don't see any cons to using Pirate Ship because it's very straightforward with great customer service.

Switched from

[ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/)

Pirate Ship is simpler with better rates

Review Source

R.E. C.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Shipments are Necessary—Why Not Save Money!"

November 9, 2021

5.0

Pros

Great discounted shipping prices at all levels

Cons

I have nor found anything that I could give a negative response concerning PirateShip

Reason for choosing Pirate Ship

Better pricing and control

Review Source

BS

Brandie S.  
Owner  
Retail  
Used the software for: 2+ years

### "Pirate ship is better than the rest "

June 8, 2022

5.0

It's a great service for small business and anyone looking to cut some shipping costs.

Pros

I like that it's affordable and easy to use - anyone can use it and it doesn't cost to start using it like some companies

Cons

It was hard to learn it first but with videos it got easier

Review Source

VF

Vincent F.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "It Does It All With A Small Catch"

October 31, 2020

5.0

I used Pirateship for a long time before switching for another company, and the only reason I switched was to get access to more carriers. I switched to Pirateship from Stamps.com and never missed anything they offered, so if your primary shipping carrier is USPS the discount rate and the ease of use make Pirateship a perfect app for you.

Pros

I love how well it works, how easy it is to make a label, and how quickly you can get going. You can go from nothing to shipping fast, and it supports standard label formats (like 4x6) so you don't have to play games.

Cons

It only supports USPS. In the COVID era, USPS is not the most reliable and not having other options is handicapping to me. Also Pirateship does not support first class letter postage.

Switched from

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

Stamps.com is great, but they offer you pretty much nothing AND charge you $17 a month for what Pirateship offers for free (aside from first class letter postage).

Review Source

SV

Samra V.  
Independent Sales Director  
Retail  
Used the software for: 1-2 years

### "Cost effective shipping for small business owners"

November 11, 2021

5.0

Enables me to ship from my home office.

Pros

It's ease of use plus you can purchase shipping as needed. There's is no monthly surcharge for the service.

Cons

I wish they provided postage options for Flats or large envelopes packages.

Switched from

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

No monthly surcharge to use it.

Review Source

Bobbie T.  
Independent contractor  
Cosmetics  
Used the software for: 1-2 years

### "Lowest Rates "

September 22, 2020

5.0

I have never had any issues while using this software. It is super easy to navigate and notifies you when your packages have been delivered to your customers. I would never use a different software.

Pros

I love the fact that I can print my shipping labels from home. It makes my job so much easier and convenient not having to make several trips to the post office. And the shipping rates are half of what you would normally pay at UPS or other shipping companies.

Cons

The only downfall of this software is the refund process. If you mistype or make an error in a name or address, it will not allow you to correct it. You have to purchase a new label and send a request to have your money refunded for the other label. The refund process takes days and it's only then credited back to your pirate ship account instead of your credit card.

Review Source

VR

Verified Reviewer  
Co Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Best Shipping App EVERRR"

December 14, 2018

5.0

Pros

The customer service is amazing and very easy to use

Cons

There is nothing at all i dont like a bout it!

Review Source

SO

Susan O.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Best way to buy and print postage from your own computer!"

December 22, 2020

5.0

Great experience all around so far! Their customer service is super helpful and very responsive as well!

Pros

Super easy program to use! I'm so happy that I now can track my international packages all the way to the door as opposed to when I purchased international shipping labels through Etsy and only had tracking information to their "global shipping partner" location ... after it was received at that location, myself and my customers had no way to track their shipments. This is why I switched to Pirate Ship as it was highly recommended in a lot of the Etsy forums and I have not been disappointed! Works just as well for domestic shipments too.

Cons

The only thing I wish I could do was see a report detailing both my base postage costs as well as the additional insurance that I occasionally purchase. That would be very helpful and is the only improvement that I could suggest.

Review Source

KF

Katie F.  
CEO/Founder  
  
Used the software for: 2+ years

### "Best Shipping Program Available!"

June 20, 2018

5.0

Pros

Pirate ship makes keeping track of my shipments easy! The integrate with multiple shop platforms so I can seamlessly import my labels as batches. I can save my most commonly used settings and can pull up addresses we've shipped to before with just a name or email address. They have the best pricing I've found and for a subscription box company that ships hundreds of boxes a month that savings add up quickly. Their customer service is EXCELLENT and they are continuously adding new features and functionality.

Cons

I can't think of a single downside to using Pirate Ship! It really is a superior program ran by awesome people truly interested in their customer experience.

Review Source

NP

Nicole P.  
Beauty Consultant  
Cosmetics  
Used the software for: 1-2 years

### "Huge Fan!! "

January 24, 2022

5.0

Easy to set up the account, super easy to use to print shipping labels,

Pros

I love how easy this program is to use! This is perfect for repeat customers as well, because it saves the address and name from previous shipping labels! I don't have to stop and find a customers address every time! The prices for shipping small items is lower than the Post Office and I do not have to wait in line! I simply just box up the product, print and apply the label and then drop off at the Post office counter (skipping the line!) Another plus is that I do not have to keep up with post office receipts. I can look at my account and see how much I have spent on shipping!

Cons

So far, I have no complaints and there isn't even anything I would suggest for improvement!

Review Source

Conrad B.  
Owner  
Consumer Goods  
Used the software for: 1-2 years

### "The ABSOLUTELY best shipping software out there"

July 16, 2019

5.0

Pros

THE LOWEST PRICES AROUND, PirateShip has the best shipping software by far, the lowest shipping prices, plus no fees or charges at all! Great service too.

Cons

Nothing. There is nothing I don't like about them. Incredible service.

Review Source

TG

Tami G.  
Secretary  
Automotive  
Used the software for: 1-2 years

### "Love Pirate Ship"

March 28, 2024

5.0

Pros

I switched from UPS and Fedex to Pirateship when we down sized our business. They have saved me so much money and their customer service is top notch

Cons

Have never had any issues with pirate ship

Review Source

NL

Nathan L.  
IT Manager  
Education Management  
Used the software for: 6-12 months

### "PirateShip is Amazing"

October 1, 2019

5.0

Pros

Their website is easy to use and quite capable, and their customer service is literally the best I've ever experienced. They even implemented a feature I suggested to them! If you ask me, they are by far the best way to purchase USPS shipping labels. Much better than USPS's own website, PayPal, or Stamps. I don't even know how they make any money since they certainly aren't billing us. We only pay the cost of the postage we use, which is the same or better than everywhere else. Even if their prices were the same as buying direct for USPS, I'd still use them because their site is so easy to use and their customer service is so superb. I think I've recommended them to several people already too.

Cons

It doesn't provide the most professional or business oriented appearance but it's also really refreshing that they are okay being different. If they really wanted to cover all markets, they could consider creating an additional brand for themselves that keeps the same system and amazing customer service, while perhaps changing the pirate theme to something a bit more business oriented. They could even add a multi-user system for companies. Even without making changes, I didn't think twice about suggesting them as a solution to replace the post office trips or Pitney Bowes for some of our other locations. They are seriously my favorite company of all time right now.

Review Source

VR

Verified Reviewer  
Graphic Designer  
Food & Beverages  
Used the software for: 1-2 years

### "Free to Use and Packed with Features!"

March 12, 2019

5.0

It's been pretty optimal. I use it for shipping orders for a subscription box service I help run.

Pros

I was blown away by the amount of features that are available in Pirate Ship! You can create shipping labels individually or in a batch and print them all out. It makes shipping and fulfillment super easy. It also links with popular platforms like CrateJoy! And the best part is that it's free to use!

Cons

The pirate puns. Haha just kidding! I actually love what they've done. It's a really smart move to brand it the way they did. It really makes it stand out from other shipping software!

Review Source

AL

Angela L.  
Owner  
Retail  
Used the software for: 1-2 years

### "The best value for postage"

February 6, 2020

5.0

Pirate Ship is a fantastic alternative to other third-party postage providers, and is often the cheapest, especially for international packages. Customer support is pleasant to work with, and the software integrates seamlessly with all my online sales platforms.

Pros

Customer service is amazing. They're immediately responsive, and have always resolved my issue or answered my question quickly and effectively.

Cons

I had some issues with address formats and too-quickly recycled tracking numbers in the early days of the app, but these issues seem to have been resolved.

Review Source

KB

Kenna B.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Love Pirate Ship"

October 1, 2020

5.0

I already work a full time job teaching an application tool to military personnel. I just too on two small business opportunities and I'm so excited to start these adventures on top of my regular job. I have two young boys so I don't have a lot of time. Pirate ship lets me create my labels, print them, and get pick ups from my house! Love I can avoid the post office and keep everything shipping out with ease!

Pros

Software is easy to use and I LOVE the Pirate theme! I love how I can schedule free USPS pick-up and avoid the post office all together! Printing works great with the Avery shipping labels. Rates are the cheapest found and 1-3 day shipping! Love Love Pirate Ship

Cons

Nothing. It just takes a little bit of playing with the creating a label. The first label I tried I messed up because I wasn't paying full attention but I was able to easily cancel the label and get refunded.

Switched from

[Stamps.com](https://www.capterra.com/p/90069/Stamps-com/)

I heard from another business owner how great the rates were and how easy it was to use.

Review Source

DM

Dave M.  
Reseller  
Retail  
Used the software for: Less than 6 months

### "Much Better Than Advertised"

February 4, 2021

5.0

Pros

I have to say, I LOVE Pirate Ship! When I first heard about it from various YouTube Resellers, I was under the impression it would be a useful tool on the rare occasion I could qualify for cubic shipping. But your incredibly user friendly interface makes it now my go-to shipping platform both when I need to ship out an eBay order, or when I just need to try to figure out how to price shipping. Your tools and charts with pricing has helped me get my new eBay business organized and I have used it to create my own quick reference spreadsheet that makes deciding how to price things as easy as possible. To add a cherry on top, I needed to ship a return for my wife and was frustrated because I couldn’t do 1st Class print-from-home through USPS.com. I decided to see if I could handle it through Pirate Ship and bam…label printed and it saved me both time and money! You seriously have a great business man and you’ve earned my business. I hope to be a customer for life!

Cons

If they also did Media Mail Shipping, I would NEVER ship anywhere else!

Review Source

Jeff P.  
President  
Luxury Goods & Jewelry  
Used the software for: 1-2 years

### " Business owner "

February 5, 2019

5.0

I have used this for a couple years now and the experience is excellent.

Pros

For all new consultants we bring on we recommend Pirate Ship. It is easy to set up and navigate.

Cons

It does lag at times but over all a good program.

Review Source

VH

Victoria H.  
Ceo  
Consumer Services  
Used the software for: 1-2 years

### "Love pirate ship!"

June 7, 2022

5.0

Pros

I love how pirate ship has inexpensive rates for shipping. I love how easy it is to print a label & ship.

Cons

No cons. I love pirate ship & their shipping rates.

Review Source

Arianna S.  
3D Modeler  
Fine Art  
Used the software for: 6-12 months

### "One of the best services to use for the cheapest USPS shipping prices"

April 28, 2019

5.0

Pirate Ship has allowed me to save money while shipping my goods out to other people across the US.

Pros

This website gives very hefty discounts on USPS shipping prices. I use it all the time because whenever I need to ship something after it sells - Pirate Ship always gives me the cheapest shipping price out of all the other websites out there, including the USPS website itself.

Cons

I ship a lot of meida-mail related things at times, and they don't offer the media mail shipping label. It's the same price as what other websites would price it as because USPS is firm on their prices for media mail, however, I like to keep track of my labels all in one place. It's a shame they don't offer that type of shipping label.

Review Source

LA

Lynnae A.  
Owner  
Consumer Goods  
Used the software for: Less than 6 months

### "PirateShip is a Game-changer for Small Business and eCommerce Companies"

January 11, 2021

5.0

We are solving the problem of high shipping costs. We ship small packages with a "free shipping" model, so shipping expense often exceeds the wholesale cost of the product itself. The discounted rates (significantly lower than we would have access to simply by purchasing directly from USPS) allow us to keep our prices low enough to entice customers while still leaving us with a piece of the pie. In addition, the software has given us seamless methods for providing tracking information to our customers, easy reprints, and great record-keeping tools.

Pros

As a small eCommerce startup, we knew early on that keeping our shipping fees down would make or break us. An unusually high volume of orders during the Christmas 2020 rush left us scrambling for a lower-cost solution. The software integrated with our selling platform (currently, Etsy) with a single click. Mind-blowing. We save cash on nearly every package we ship. The website interface is so clear and easy-to-use, it feels almost idiot-proof. It's clear these people have done the family business shipping thing themselves. Highly recommend this service!

Cons

No complaints so far. It's basically a point-ant-shoot solution for us.

Review Source

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