# Pirate Ship Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Pirate Ship the right Shipping solution for you? Explore 1004 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172133/Saint-Pirate/reviews --- Pirate Ship 4.9 (1004) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Pirate Ship Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews OJ Olivia J Programs CoordinatorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “My favorite aspects of Pirate Ship are that they save customer names and information to automatically populate the information when shipping to the same company or person again, they provide shipping prices from the 3 big shipping companies (UPS, USPS, and Fedex) and the different levels of shipping speed, and when a mistake is made on a label it is super easy to refund that label.“ May 22, 2024 OV Oleg V FounderCosmetics, 2 - 10 employeesUsed the software for: Less than 6 months. “You lose both the item and the money. If you ship anything of real value, this service is a risk multiplier.“ January 29, 2026 AL Amber L OwnerRetail, Self-employedUsed the software for: 1-2 years. “Other than it's fun vibe, Pirate Ship is my go-to for shipping labels because the prices are better than anywhere else I've found.“ July 26, 2025 OV Oleg V FounderCosmetics, 2 - 10 employeesUsed the software for: Less than 6 months. “The savings on the label are meaningless compared to losing the entire contents with no compensation.“ January 29, 2026 AS Alexis S OwnerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “Overall my experience with Pirate Ship has been great with it always being a reliable way to ship products in a timely manner.“ February 20, 2026 Ben M AuthorPublishing, 2 - 10 employeesUsed the software for: 6-12 months. “It took me a while to find how to ship using Media Mail with USPS.“ January 28, 2026 LS Leigh Nicole S Personal AssistantAccounting, 2 - 10 employeesUsed the software for: Less than 6 months. “Pirate Ship had great rates and worked with us on both the shipment and pickup with UPS. “ July 30, 2025 OV Oleg V FounderCosmetics, 2 - 10 employeesUsed the software for: Less than 6 months. “My international shipment was accepted, duties were paid, and then the parcel was lost.“ January 29, 2026 ## Showing most helpful reviews Showing 1-25 of 1004 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ben M. Author Publishing Used the software for: 6-12 months ### "Great Prices. Great Options. Great Shipping Tool!" January 28, 2026 5.0 Pros There are a myriad of shipping options, all available at the lowest prices without having to shop around or visit different vendors. Cons Some of the shipping options are hidden or less intuitive to find. It took me a while to find how to ship using Media Mail with USPS. Alternatives considered [Easyship](https://www.capterra.com/p/170399/Easyship/) Reason for choosing Pirate Ship The ability to ship more types of mail, including Media Mail with USPS. Review Source SL Sarah L. Head of Marketing Computer Software Used the software for: 6-12 months ### "Awesome Shipping Experience with Unexpected Whimsy " October 15, 2025 5.0 This service is everything it needs to be and at the highest quality. It's fantastically simple to use, sources incredible rates, and the customer service is phenomenal. I don't even mind having to chat with support to remove authorized users on the account because it's just plain fun. I don't know if they use a filter to convert what the support reps say to pirate speak or if they are having fun and doing it on their own but it adds some whimsy to an otherwise dry task of shipping and logistics. Pros Super simple to use, great customer service, very competitive rates, and adds whimsy to an otherwise very boring task. Cons Some functionality for teams is not built out yet (like removing authorized users) but their support is so fast that it's not really an issue. Plus all the messages you get from support are in pirate-speak which is hilarious. Switched from [FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/) Checking all major shippers for best rates and delivery windows was a waste of time. Review Source SK Steven K. Owner Retail Used the software for: 2+ years ### "GREAT JOB PIRATE SHIP" February 2, 2026 5.0 Overall, they are a smooth efficient organization saving me a ton of money instead of paying a monthly fee like all the rest. Pros Definitely value for your money. They are up to date with all the changes. I have never had any issues with Pirate Ship. Great for small or large business. Security is one of their utmost issues that they always take care of. Any problems with the internet they are on it right away in regards to bugs and issues. Whatever problems I have had any issues were solved fast and easy. I have been on for a number of years so far and they are the best. Easily able to get my orders from etsy on their site. Cons I have never had any problems with the operation of Pirate Ship. They have never given me any reason to complain and when I did have a problem I found out a simple fix I forgot to do on my web browser. (cleaning the history) Review Source OV Oleg V. Founder Cosmetics Used the software for: Less than 6 months ### "Lost shipment, zero accountability — $438 gone" January 29, 2026 1.0 On October 3, 2025, I paid Pirate Ship for international shipping of a package containing two custom hair systems worth $438. The shipment was accepted and processed. Import duties were paid. The parcel was never delivered and never returned. I contacted the carrier. The carrier refused to compensate the loss. I then contacted Pirate Ship. Their position was simple: “We are not responsible. Here is a refund for the label only.” In practice, Pirate Ship acts as a middle layer that gives you cheaper labels but zero real protection. When a shipment disappears, you are left alone between the carrier and Pirate Ship, with neither side taking responsibility. You lose both the item and the money. If you ship anything of real value, this service is a risk multiplier. The savings on the label are meaningless compared to losing the entire contents with no compensation. After this experience, I would strongly advise using carriers directly or services that provide real accountability and insurance. Pros Lost shipment, zero accountability — $438 gone/ The interface is simple and the rates look attractive at first. Creating a label is fast and convenient. Cons When something goes wrong, Pirate Ship takes no responsibility at all. My international shipment was accepted, duties were paid, and then the parcel was lost. The carrier refused compensation. Pirate Ship’s response was to deny any responsibility and refund only the label — not the value of the lost contents. There is no real protection for the sender. Review Source AL Amber L. Owner Retail Used the software for: 1-2 years ### "Arg! I'm a pirate, not a robot!" July 26, 2025 5.0 When I started my business, I expected the shipping/label purchasing process to be complex and overwhelming, but Pirate Ship somehow ended up making it fun. Pros Other than it's fun vibe, Pirate Ship is my go-to for shipping labels because the prices are better than anywhere else I've found. Cons Maybe they already offer this and I'm just missing it, but I would like to be able to just enter the zip code or city and state to see the label prices, instead of having to enter the entire address. Alternatives considered [Shippo](https://www.capterra.com/p/146146/Shippo/) Reason for choosing Pirate Ship I found the platform easier to navigate on mobile and slightly better prices Review Source MK MATTHEW K. Partner Retail Used the software for: 6-12 months ### "The least expensive shipping rates you will ever find" April 2, 2025 5.0 Pirate ship has gotten me the cheapest rates I could get with UPS. Even cheaper than my own account. Pros The cheapest rates I could find out of any shipping software. Cons It took a while for my eBay orders to sync. Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Pirate ship got me the cheapest UPS rate I could find Review Source NS Nicole S. Owner Arts and Crafts Used the software for: 1-2 years ### "Pirate Ship is the absolute best. " September 16, 2024 5.0 Overall, Pirate Ship saves me countless hours and the convenience is absolutely worth it. Pros I like the simplicity of the site and the convenience to print postage at home. Cons I don't like waiting 30 days for the refunds but I understand why that is necessary. Switched from [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Shipstation kept charging us for packages that weren't ours and refused to help us when we contacted customer service. Review Source LNS Leigh Nicole S. Personal Assistant Accounting Used the software for: Less than 6 months ### "Highly Recommend" July 30, 2025 5.0 We had to return a very large furniture shipment that was going to cost over a thousand dollars if shipped via another carrier. Pirate Ship had great rates and worked with us on both the shipment and pickup with UPS. They even followed up when we had a problem with the pickup to make sure everything was resolved. Highly recommend. Pros Great rates and communication, if you have to contact customer service. You get real tracking numbers via UPS. Cons The website can be hard to navigate, as far as finding your receipts, but they also email them to you. Did not like that I had to print and buy multiple labels separately (but that may have been user error). Switched from [FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/) FedEx and UPS prices were too high and customer service was problematic. Review Source VR Verified Reviewer head of core experiences Food & Beverages Used the software for: 1-2 years ### "Pirtae ship for the Win " March 9, 2026 5.0 Pirate ship is an easy-to-use platform that provides security for its users and their customers' personal info. With easy-to-use label printing and a short learning curve. Its ideal for a small business. Pros I like the flexibility that Pirate Ship offers for small business management. You can see rates in real time, which provides you with the option of being able to optimize your business. With the rates given, it provides great value for money on a streamlined, platfrom free from bugs and issues. Cons Pirate ship is great for a small business, but it does not provide the tools for e-commerce and major Batch/Bulk shipping. Review Source AS Alexis S. Owner Retail Used the software for: 2+ years ### "Love Pirate Ship!" February 20, 2026 5.0 Overall my experience with Pirate Ship has been great with it always being a reliable way to ship products in a timely manner. Pros What I absolutely love about Pirate ship is that is so affordable even more so then your local post office. Cons What I like least about Pirate Ship is that there aren't more ways to ship. I would like more affordable ways then the normal post office and ups. Review Source SF Sarah F. Owner Apparel & Fashion Used the software for: 1-2 years ### "Love pirateship for making labels" June 19, 2024 5.0 I love using it. Super easy and affordable Pros Pricing has been the best and if you make a mistake on a label and overweight they will credit you. I havent seen any other service give you money back if you add too much postage beside their service. Cons There are no cons that i can even think of. Switched from [Shippo](https://www.capterra.com/p/146146/Shippo/) Cheaper and zero monthly fees to use. You can use as little or as much as you wish Review Source RK Rachel K. Operations and Marketing Computer Software Used the software for: 2+ years ### "I NEVER ship with anything other than Pirate Ship" September 21, 2023 5.0 There is no one that compares to the deep shipping discounts you receive using Pirate Ship. I get UPS rates for 75% off. Huge discounts for USPS also. You can integrate it with Ebay to use when you need to ship an item you sold. Pirate Ship makes it easy for shipping a package by giving you the label to print, providing tracking and keeping your records accessible to export or keep in your online account. Pros The absolute best way to do any shipping. It's easy, gives you choices between carriers, gives you the best price you will ever get, and they do all the work for you. No one else compares. Cons There are no complaints. It's simply the best. Reason for choosing Pirate Ship Incredible savings are offered and the superior software to manage all my shipments Review Source KM Kalsie M. Shipper Retail Used the software for: 1-2 years ### "Shipping with Ease" December 5, 2023 5.0 Pros I like how easy it is to create and print labels. Cons Shipping is expensive. I know this is not the fault of pirate ship but it does make overall cost of shipping a con. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Pirate ship was easier to use and was more user friendly. Review Source NG Nicholas G. Owner Retail Used the software for: Less than 6 months ### "The best out there for online shipping! " February 19, 2022 5.0 Pirate ship allows me to easily create shipping labels for my small business, the website is very user friendly and allows for quick productivity. Pros It’s straightforward and simple to use. You create your label with your customers shipping information, package details such as dimensions and weight and boom! You’re all set. The options for selecting services (such as USPS, UPS etc.) are all conveniently listed for you to choose from before you purchase your label. Cons So far, nothing at all. The service is exactly what you need for shipping solutions for a small business. Alternatives considered [Stamps.com](https://www.capterra.com/p/90069/Stamps-com/) Reason for choosing Pirate Ship Pirate ship offers a simple solution with no fluff. You get exactly what you need with out a bunch of extra promotional junk being thrown your way. Review Source LC Liz C. Executive Assistant Telecommunications Used the software for: 6-12 months ### "Pirate Ship saves us HALF of our typical shipping cost" April 14, 2022 5.0 I'm so glad we use Pirate Ship to first compare our shipping options then make our shipping decision based on our company needs. Pros Ease of use and the lower cost of shipping. We can even ship internationally with great ease! Cons I have yet to find something I don't like about Pirate Ship. Switched from [FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/) Pirate Ship is much more cost effective for our company. Review Source BS Ben S. Pre-Fabrication Technician Consumer Services Used the software for: 2+ years ### "Pirate Ship Review" October 17, 2024 5.0 My experience with Pirate Ship has been the least hassle that I have encountered with any shipping service and it is my go-to. Pros Accessibility, price and functionality are top tier. Cons Nothing negatively affected me in Pirate Ship, it is a seamless process from start to finish. Review Source MM Mary M. Research Assistant Research Used the software for: 2+ years ### "Cheap and Easy way to ship packages" May 13, 2024 5.0 I have been using Pirate ship for several years now. This is one of the easiest site to use to ship packages out. It is very helpful and useful. Pros Pirate ship is user-friendly, easy to use, and straightforward. Fill-in addresses when creating shipping labels. I like that the site offers different cheap alternatives of shipping. They also have an easy tracking system. Cons I do not have any cons for the Pirate Ship website. Review Source JW Jill W. Owner Consumer Goods Used the software for: 2+ years ### "Pirate ship Love" October 23, 2023 5.0 Overall, I have been and will continue to use Pirate Ship for as long as it is available. Pros Pirate Ship makes shipping my packages so simple and straightforward. Cons I do wish I was able to import all of my marketplace sources into Pirate ship as I can with Veeqo. Such as Amazon or Wal-Mart. Alternatives considered [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Reason for choosing Pirate Ship The ease of use and affordability. Review Source bF bri F. assistant manager Medical Practice Used the software for: 2+ years ### "pirate ship review" January 10, 2023 5.0 great would recommend to anyone especially anyone who owns and ships for their small business. it really keeps the profits a little higher when not wasted on expensive shipping Pros i like how cheap it is compared to doing usps or any other shipping services it is also very user friendly. the tracking and updates are great and the easy printing of the labels. Cons sometimes the weight can be a little off so pirate ship will charge you one price at the beginning and then when the package is actually weighed and shipped it will charges you the difference. is it usually minimal and only off by a few cents/maybe a dollar. Review Source jL jeramie L. Quality Manager Machinery Used the software for: 1-2 years ### "The best way to ship!" August 4, 2023 5.0 In the beginning, I thought it was too good to be true. I have not found any place that has lower rates. Not PayPal, EBay, or any other 3rd party that has "discounted" shipping. it's easy to save addresses and reship items. Pirate Ship has saved me lots of money and made getting out packages a lot easier! Pros Number 1 is their price - they are cheap! Number 2 is how quickly you can compare different shipping options once you get to the end. Cons I had one bad experience. I entered an address and their automatic address checker did not recognize it in the form that I entered and automatically changed it to match what was in their map system. I think they use the Google maps platform. The problem was that the US Post Office didn't recognize the way they altered the address and ultimately returned the package back to me as undeliverable. Since I did not buy the postage directly through USPS, the Post Office would not work with me to refund or correct the problem. Review Source VR Verified Reviewer VP of Awesome Arts and Crafts Used the software for: 2+ years ### "I used to hate shipping labels now I love them, and save money while at it!" September 19, 2018 5.0 Ever since I started shipping with Pirate Ship I started saving money, by far, period. They have a variety of discounted rates not available through Ebay shipping labels. I can't believe how much money I literally threw away with Ebay labels. I have been using PS for about two years now and I remember only having an issue with an international label that for some reason didn't appear on my orders list, well I contacted PS and in minutes, literally minutes I had a real person (with eye patch and wooden leg I assume) in a chat window and informed me that Ebay was having some issues with International orders. Every time I have needed customer support they have been there for me. I always insure my shipments, I have only once had to make a claim because USPS was rough with my packages and the PS staff assisted me all the way through with the claim and it all got resolved to my satisfaction. Pros Easy of use like no other I have tried before it. It simply works, never crashes, always shows my orders as it should. Cons no support for FedEx, only USPS, which is fine as I mostly use USPS but it'll be nice not to have to use the overly chaotic FedEx website. Review Source Jonathan D. CEO Online Media Used the software for: 2+ years ### "Argh! Pirate Ship Is a Treasure! " September 11, 2021 5.0 Pros We have been using Pirate Ship for labels for the past two years and have had a very good experience. You get labels at a discounted rate quick and easily. The support team is awesome and pretty quick, they are always making pirate-related puns. Cons Since there is no monthly subscription fee like their competitors, support is not as comprehensive but still, their fun energy makes up for it. Alternatives considered [Shippo](https://www.capterra.com/p/146146/Shippo/) Review Source JB Jennifer B. Owner Apparel & Fashion Used the software for: 1-2 years ### "Pirate Ship seems to have a Easy Button for Shipping Management" October 19, 2021 5.0 PirateShip has saved me so much money, time, and nonsense. No monthly fees. Great reporting features. Pros Everything about PirateShip is easy including accessing support when you need it. Cons I wish it was integrated with CommentSold - that is on my wishlist. Reason for choosing Pirate Ship Pirateship is easy to navigate and does not have any fees. Shippo and Shipstation might be more useful for a company that ships more packages than my company. We are shipping about 1000 packages/year. Review Source JG Jayden G. Engineer Computer Software Used the software for: 1-2 years ### "Engineer’s Perspective" July 7, 2022 5.0 A great way to ship items. Very affordable and reliable. Pros The ease of finding inexpensive shipping options for all around the US. Cons Not having all size packages like really small bags instead of envelopes. Review Source TM Tammy M. Property Manager Real Estate Used the software for: 2+ years ### "Pirate Ship review" October 27, 2022 5.0 I love this service. I can do this in my home from my computer or even my cell phone browser. I do not have to go to USPS, stand in line, pay more, etc. Pros This software is so simple to use. It saves me time and money by not having to actually go to the post office to ship something. No lines to wait in, not extra costs and I can do it from my own home. Cons I have not found anything that I do not like about it. I guess if I have to pick something it would be that the prices could be a little lower than usps since I am not having to go there. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.