# Wherefour Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Wherefour the right Inventory Control solution for you? Explore 58 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172134/Wherefour/reviews --- Wherefour 4.8 (58) [View alternatives](https://www.capterra.com/p/172134/Wherefour/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Wherefour Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews DH Dana H compliance officerFood Production, 2 - 10 employeesUsed the software for: Less than 6 months. “it has streamlined our inventory and production making our lives so much easier switching from paper to Wherefour is such a time saver and helps so much with communication with the team“ May 27, 2025 NB Nick B Inventory ManagerWholesale, 11 - 50 employeesUsed the software for: Less than 6 months. “One of the issues is not being able to delete items because they have been used before in a formula.“ March 26, 2025 RK Ryan K Account ManagerFood Production, 11 - 50 employeesUsed the software for: 6-12 months. “Also being able to use multiple pages while working was really helpful.“ November 12, 2025 TW Tavor W President & CEOFood Production, 2 - 10 employeesUsed the software for: More than 2 years. “Convoluted path to some of its capabilities; Non intuitive and complex system modifications to solve problems that don't exist; poor and/or complex integration with outside systems; overkill on traceability at the expense of intuitive use; lack of flexibility; difficult to apply in a DTC environment.“ July 28, 2022 DH Dana H compliance officerFood Production, 2 - 10 employeesUsed the software for: Less than 6 months. “sensitive content hidden\] was amazing she has made the team feel comfortable with the new system and even helped walking us thru items more than once if necessary“ May 27, 2025 LH Lana H Operations DirectorDairy, 11 - 50 employeesUsed the software for: Less than 6 months. “The fact that it doesn't integrate to our current accounting system, Sage 50.“ March 6, 2024 NB Nick B Inventory ManagerWholesale, 11 - 50 employeesUsed the software for: Less than 6 months. “What I really like about Wherefour is the programs ability to calculate formulas for you.“ March 26, 2025 DH Derek H Manager, IT OperationsPrinting, 51 - 200 employeesUsed the software for: 6-12 months. “There are some serious limitations to how you can do lot/bar/serial# automation which is requiring us to rethink a lot of our existing systems but it can feel limiting at times.“ July 12, 2022 ## Showing most helpful reviews Showing 1-25 of 58 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jonathan S. COO Food Production Used the software for: 2+ years ### "Wherefour hits the mark" August 27, 2024 5.0 Very positive working with the implementation and support team. Pros Specialization in manufacturing and supply chain without other bloated features Cons Flexibility in editing the database records Review Source RK Ryan K. Account Manager Food Production Used the software for: 6-12 months ### "Food ERP that works great " November 12, 2025 5.0 I enjoyed the staff and the support they gave to us. We had many questions that they answer quickly. The support we received was a 10 out of 10. Pros Simplicity and very user friendly! Bright open user interface that flows well. You can easily navigate. Also being able to use multiple pages while working was really helpful. Cons The learning curve. Always frightening working in a system you're unfamiliar with. Once the dust settles it works well. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Wherefour Cost and the fact that this was designed for food management Review Source JJ Jacqueline J. President Food Production Used the software for: Less than 6 months ### "Wherefour Gala Bakery" January 8, 2024 3.0 Not satisfactory being that it does not seem to be a complete system with the needs of the customer and attention to detail. In addition the customer service not being adaptable to working with customers to complete the system to individual company needs. Pros The only thing has been ease of operation Cons 1\. Missing too many vital/critical details- module capabilities needed for food production 2. The inability to customize either from the W4 end or our end In turn, this makes it extremely hard/inefficient to complete the ERP circle with this system. Review Source JH Joshua H. Director of Operations Food Production Used the software for: 6-12 months ### "Great Production / Inventory Management Software" August 15, 2024 5.0 Wherefour has been excellent for all of our needs! Couldn't be happier with our decision to implement. Pros Wherefour is very user friendly, and well suited to our food manufacturing business. We use this across multiple departments daily. The customer support is second-to-none, and from implementation to process integration to product launch we were well taken care of at every step! Cons More customization would be helpful, specifically for daily reporting. Also, an ability to drill down/up from Sales order (start) to invoicing (finish) would be helpful for researching issues. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Netsuite is not suited for our size of business. We don't need Enterprise Level software at this time. Review Source AE Aurora E. CEO Food Production Used the software for: 6-12 months ### "Wherefour is our ERP solution." August 15, 2024 5.0 Our experience has been positive because they provided us with traceability, compliance tools and inventory management. Pros Wherefour gave us a comprehensive ERP solution for the best value. Cons The time it took to implement was a challenge, but part of that was due to the volume of our product offering. Alternatives considered [Katana](https://www.capterra.com/p/197171/Katana/) Reason for choosing Wherefour Compatibility with Apple and mobile devices and user friendly software. Review Source DH Derek H. Manager, IT Operations Printing Used the software for: 6-12 months ### "An exciting product with a lot of potential" July 12, 2022 4.0 Overall its been very positive with their responsiveness to change requests and the onboarding process. The tool is clearly growing at a very fast pace and I look forward to the features they roll out in the coming months and years. Pros The software is web-based so it means it can run on any web-enabled device. It's very intuitive for our manufacturing operators and most of the UI is very easy to grasp. It's using the best of the modern web, compared to so many other dated inventory management tools. I love the custom label editor and templates for PDF reports for things like customer order PDFs and cycle count reports. The support has been outstanding and the onboarding team has really ensured our issues are addressed in a timely fashion. Cons While the product is in the Sage Intacct marketplace, it's clear the integrations are still being worked on as customers need them. There are some serious limitations to how you can do lot/bar/serial# automation which is requiring us to rethink a lot of our existing systems but it can feel limiting at times. Alternatives considered [MIE Trak Pro](https://www.capterra.com/p/161558/MIE-Trak-Pro/) Reason for choosing Wherefour User experience, feature set related to traceability and label generation, and integration with Sage Intacct Review Source SS Sydney S. Director of Quality Assurance Food Production Used the software for: 1-2 years ### "Recordkeeping Made Easy!" July 20, 2023 5.0 Pros In the past, our company's had a really hard time getting everyone to utilize the software consistently and correctly. Wherefour is EXTREMELY intuitive and has eliminated the need for constant retraining sessions. Cons In the event that an employee plugs in his/her own WO #, I wish there was a way that the program could recognize whether or not that WO # had previously been created/used, prevent the employee from using the duplicate #, and redirect him/her to create a new number. Switched from [SafetyChain](https://www.capterra.com/p/208610/SafetyChain/) SafetyChain was our previous QMS...it didn't offer inventory management and wasn't intuitive at all. It was very difficult for our plant employees to understand concepts, enter data, etc. Review Source MM Mayuko M. Finance Lead Food & Beverages Used the software for: Less than 6 months ### "Solid Start-up Inventory Management Tool" February 9, 2022 4.0 The area I have really enjoyed has been the service level of support in the onboarding process and taking us through all the different modules. The way of showing how to build and integrate has been great. We really enjoy working with Amy, so please recognize her efforts. While there are kinks in the program, we like hearing there is a pipeline for improvements. That gives us a lot of hope continuing to build around this product and our relationship. Pros Overall, ease of use and a solid system for newer, smaller organization for inventory management. It has some really good features that can make the business run. There are some areas of reporting and management improvements that could be in place, but for a simple organization, it works. Cons The two areas of opportunities are really around better reporting and going through a bit more of how the reporting can be used to improve the operations a bit. We came across some kinks in the reporting feature that show some opportunity. We also wished there were slightly better integration with the system. Alternatives considered [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) Reason for choosing Wherefour Overall, ease of use and good support structure. Review Source DH Dana H. compliance officer Food Production Used the software for: Less than 6 months ### "Save time with Wherefour" May 27, 2025 5.0 the system is straight forward and easy to learn. \[sensitive content hidden\] was amazing she has made the team feel comfortable with the new system and even helped walking us thru items more than once if necessary Pros it has streamlined our inventory and production making our lives so much easier switching from paper to Wherefour is such a time saver and helps so much with communication with the team Cons That it doesn't have production control points but I hear they are in the works. I don't like that the search items don't always show when they are supposed to and you have to get so specific Review Source NB Nick B. Inventory Manager Wholesale Used the software for: Less than 6 months ### "Wherefour System Review" March 26, 2025 4.0 It's been good, not great. I appreciate the ability to track inventory and have it reflect on what is physically being produced and consumed. Pros What I really like about Wherefour is the programs ability to calculate formulas for you. Making it easy to see the exact amounts of product that was used and created. Cons The system can be clunky at times. One of the issues is not being able to delete items because they have been used before in a formula. Another issue is not being able to select a date for creating invoices. Review Source RC Ryan C. President Food Production Used the software for: 1-2 years ### "Software is great and the customer service is even better" June 25, 2021 5.0 The wherefore team has been outstanding. Our organization has received top notch customer service. They truly care about how you utilize their product and strive to make it better for every individual customer. Pros the ability to shape the platform for your specific needs Cons Longer than expected setup time but that was primarily due to our organization. Review Source TH Tom H. Plant Manager Food Production Used the software for: Less than 6 months ### "Nice management tool" April 12, 2024 5.0 Pros The inventory management is critical for my day to day ops. Cons We're still pretty new to the system, so I'll need to wait and see. Review Source KH Karen H. Accounting Cosmetics Used the software for: 2+ years ### "Ease of Use" February 8, 2022 4.0 We are very happy with Wherefour since we are able to quickly analyze if we have all raw materials we need to manufacture custom orders. The software is easy to use and the reports used for Cycle counting make it easy to count using the Category feature. We are very happy with the support and response time we get when needing answers to questions or how to use a feature. Pros The What If feature, Bill of Materials, Reports Cons The Activity screen is sometimes hard to follow transactions Review Source pR phalgun R. Plant Manager Food Production Used the software for: 6-12 months ### "W4 review " January 15, 2024 5.0 Pros User friendly and Availability of necessary modules Cons I did not like decimal points on the values. Rounded values could have been better. Review Source TJ Timothy J. Owner Food Production Used the software for: Less than 6 months ### "Wherefour - Chocolate Producer" August 26, 2022 5.0 Great experience so far. Our implementation specialist was incredible and the transition was smoother than I expected. Follow-up support is timely and very helpful. Pros Provides solid end-to-end traceability with integration into existing sales (Shopify) and accounting systems (QBO). Being web-based, its easy to access information from any location and device. Cons Product development and costing platform could be improved to better assist in making business decisions regarding feasibility and pricing. That being said, Wherefour is constantly upgrading is functionality and features which is great. Review Source TR Tanja R. Accounting Manager Food Production Used the software for: 6-12 months ### " Wherefour Review" January 12, 2024 5.0 Pros very simple and easy to use, I like the color coding Cons No finance module in it, it would be nice if that was an option Review Source CG Cheriene G. Operations Manager Food Production Used the software for: 1-2 years ### "Wherefour is by far the easiest ERP software that has comprehensive traceability features. " April 11, 2018 5.0 Less of a headache every time I was inputting a production work order. It truly is a very simple system and the ease of use is nice. Pros Wherefour is easy to set up, the traceability reports work well, as we just passed an SQF food safety and quality audit. The BOMs and accounting flow through (with quickbooks) well. It is always improving and the customer service is great. Cons Only a request to have every page able to DL into a CSV...but I know they are working on that. This would only be helpful when printing inventories. Review Source AS Ajaybeer S. Supply Chain Coordinator Cosmetics Used the software for: 6-12 months ### "Positive Feeedback" February 8, 2022 5.0 Very good Pros Easy to use and is helpful to cater our needs and day to day operations Cons Cannot be used in multiple currencies and can be operated in only one currency Review Source SJ Susan J. Admin Asst Food Production Used the software for: Less than 6 months ### "Invoicing is a Breeze" April 28, 2023 5.0 Total ease to daily invoices. Pros A great program all around! Makes my daily invoicing tasks easy and fast. Cons I have no complaints. Really there's so much to learn about this software. I wish I had more time to spend on learning more about it. Review Source LD Lizzy D. Office Manager Food & Beverages Used the software for: Less than 6 months ### "Great software, great people!" September 11, 2018 5.0 Everything from beginning to end has been exceptional. We didn't really have a solid system in place for manufacturing since our company is only 2 years old, so the system has been great at laying out steps/procedures for production, as well as keeping track of inventory levels! Everything has been so great. Pros It's SO easy to navigate through. You don't have to go through unnecessary steps or clicks to get where you want to go. All the buttons are easy to see/read and everything makes sense from a logistics standpoint. Cons Honestly nothing. I'm very new to the manufacturing industry, so everything that the system offers has been great in terms of what we need as a company, and has actually helped me learn a lot about the process itself! Review Source wW william W. Operations Health, Wellness and Fitness Used the software for: 1-2 years ### "Wherefour is a great program" August 16, 2024 5.0 I am very happy with how Wherefour is working for our needs. Pros Wherefour has user interphases that are intuitive and easy to use as the flow of information translates well from one tool to another. Cons There are some challenges on parts of the program for advanced users like returning product back into inventory after-the-fact. Review Source JJ Jeff J. CEO Food Production Used the software for: 1-2 years ### "W4 customer review" August 9, 2024 4.0 Good, it works for our small business. Pros Purchase ordering, Sales invoicing, work order creation Cons Reporting is sticky, could be newby user errors. Review Source KD Kaylee D. Production & Fulfillment Coordinator Cosmetics Used the software for: 1-2 years ### "Necessary software for a growing business!" July 24, 2023 5.0 Our overall experience with Wherefour has been very positive. Their customer service is excellent and their development team is open to hearing about features that uses would like the software to have. Pros Our favorite aspects of Wherefour are the ease of Production planning, tracking, and inventory recording. We are a certified organic organization and having access to all of our records in one place makes our audit periods so easy. Wherefour is truly built out for traceability and it does not fail! Cons I haven't found many downsides about using wherefour. One thing (very specific to our process) is that I wish it were easier to pull reports that tie order number to the lot number that was shipped. This is crucial to a production trace-back audit. Review Source NS Neil S. CFO Cosmetics Used the software for: 2+ years ### "I wasn't convinced we needed an MRP but I was very wrong!" July 15, 2021 5.0 As the owner of a small company we try to keep everything easy and accurate since we have a small staff and their main purpose is to make quality products, and not to get bogged down with tedious paperwork. My production team implemented Wherefour to keep track of raw material and final production inventory about four years ago. Our audits were very tedious and we didn't everything on paper. I wasn't sure going to a cloud based MRP would be a good idea as we seemed to have our "on paper method" dialed in. I was very wrong. Although I don't use Wherefour to track raw materials like the production team does, I have found myself going in and doing reporting of production runs more and more. The fact I can put a date range in and see how many X we made from X to X in X year...is amazing. I don't think we could function well now without Wherefour and I see now our "mock recall scenario's" were a mess! Paper is NOT a good thing after all. Although I am not involved in the yearly certification audits we do, my staff now is very confident and calm with zero prep work pre-audits. This saves us time and money overall. Wherefour is just really great and evolves readily with the industry. Top notch. Pros Ease of use Accurate reporting "Fingertip" information Organization of all.the.things. Cons Honestly, nothing. At times, the calendars can be glitchy because you have to specify date ranges, but I realize for most, this is what they would want/need. Review Source PB Parker B. Partner / Owner Food Production Used the software for: 1-2 years ### "Wherefour has been a game-changer for our manufacturing operation." August 24, 2023 5.0 My overall experience with Wherefour has been superb - from the initial sales contact to implementation to full usae and maintenance. Pros The "what-if" feature has eliminated a very time-consuming task. The On-Hand report is very helpful for inventory valuation. The bulk inventory adjustments are super helpful. Cons I sometimes wish that some of the data entry for Purchase orders for example could fucntion more like excel where you could actually do simple calculations within the cell. I also wish there was more permanent solution for allergen handling - i currently have to manage this with custom fields which is fine, but it is such an important piece to food manufacturing that i think it deserves a little more permanent focus and functionality. Reason for choosing Wherefour Wherefour seemed intuitive and user-friendly. And the price was generally better than other systems we looked at. Also, no long-term contract. Review Source Similar Products Featured ## Related categories [Food Traceability](https://www.capterra.com/food-traceability-software/)[MRP](https://www.capterra.com/mrp-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.