# Page 2 | Wherefour Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Wherefour the right Inventory Control solution for you? Explore 58 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172134/Wherefour/reviews --- Wherefour 4.8 (58) [View alternatives](https://www.capterra.com/p/172134/Wherefour/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Wherefour ## Showing most helpful reviews Showing 26-50 of 58 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PL Paul L. General Manager Food Production Used the software for: 2+ years ### "Food manufacturer and self delivery company" September 2, 2021 5.0 I purchased this initially to handle the traceability requirements I have with our audits. We quickly expanded into using the COGS capability to see exactly what each of our 40+ products are costing us and then once I reviewed the invoicing function I realized it was far superior to the invoicing program I was using so we changed over to Wherefour for that also. It integrates with QB well which is quite handy. There was some features that I was missing, and I could talk to the company about them and they integrated these features into an update. They are constantly updating/improving the software so I feel that there is a lot of work going into improvements of an already great program and that they listen to your suggestions is quite impressive. One last but important point is that they are very responsive to answering all of your questions and when I have a difficulty they get on the phone with me and teach me how to solve my problem. Pros This product is easy to use and I can get a new driver up and using the software within a matter of minutes. We manufacture our own food products and the traceability function is perfect and allows me to go through 3rd party audits that are required for our national accounts. The ability to monitor COGS down to individual batches of cookies or ice cream is powerful since ingredient pricing has been fluctuating so much lately. Also, I use the reporting function daily to track what products are selling and since we have some seasonality to our products I can quickly see when sales are increasing or decreasing which allows me to adjust production levels rapidly. Cons Our invoices are created at our customers locations since we are a DSD provider. So the driver uses an iPad to create orders and invoices but if the customer is not in an area with cell service (so we can connect to cloud) we can't make an invoice. It would be nice to have an offline function, allowing us to generate an invoice, print it out, and then once we are back in contact with the cloud it would update. Review Source MP Maggie P. Product Director Food & Beverages Used the software for: 2+ years ### "Great Software for Food Manufacturing Companies" February 15, 2022 4.0 Pros The software is very user friendly and was easy to integrate into the companies current systems/processes. Features that have been added over time have been game-changing and only serve to make the software more user-friendly, logical and helpful as a manufacturing business. But what stands above all that is that the customer service from the team has always been top notch, and anyone at Wherefour is always willing and ready to help at a moments notice. Great product, great team! Cons The planning features have been a great addition, but still create some difficulty when trying to balance the "look ahead" with what is happening in real time. To date, we have operated mostly as "just in time" manufacturing and have not be able to utilize the planning tools as much as we'd like to be able to in order to create drafts or schedules. Reason for choosing Wherefour The understanding of food-specific manufacturing with measurements/formulas that were able to be customized for batch production. Review Source JJ Jovan J. Business Development Associate Food Production Used the software for: 6-12 months ### "Pro's and Con's of Wherefour" January 9, 2024 5.0 My overall experience with Wherefour has been great. The service is amazing at organizing food manufacturing and all the processes that come along with it. The customer service at Wherefour is great and the company wants to see your organization succeed. Pros \- Simplicity of Wherefour in regards to other ERP systems. - Modification of tabs and control panel to adjust to organizational needs. - In-depth tracking of food production, during manufacturing and shipping processes. Cons \- Some titles should be simplified as to what actions their sections perform. Review Source MH Maria H. Controller Food Production Used the software for: 1-2 years ### "WhereFour in Food Manufacturing " July 20, 2023 5.0 Overall great experience with WhereFour, it's a great system for MRP & production usage & tracking, would definitely recommend for those purposes. Pros WhereFour is excellent for Bills of Materials, MRP, production tracking, and traceability. Each of these have easy to use functions and simplify the time-consuming process. Lot#s are easily tracked & the available reports fit our needs, especially for audit purposes. The customer support team is exceptional, they are always willing to help in any way possible. Cons There are a few things lacking in the orders/invoicing & inventory functions, much tracking is required outside of WhereFour to cover our needs. Review Source BB Bradley B. Principal Pickle Food Production Used the software for: 2+ years ### "Wherefour is a powerful tool and is evolving to compete with larger platforms, but at a lower price" July 20, 2022 5.0 This has addressed our traceability, inventory and cost management needs associated with food production. Pros We use this platform on a day in and day out basis. It is designed on a modern platform with powerful UI features and the ability to develop more features with ease over time. The connector to Zapier has given us powerful integration capability that we use extensively to solve real business problems. Cons As with any platforms there are niggly little bugs, and a few features you will wish worked another way, but nothing that prevents you from conducting your business. Reason for choosing Wherefour Cost, UI functionality, growth potential Review Source PW Penny W. Office Manager Food Production Used the software for: 2+ years ### "Excellent Customer Service" December 26, 2023 5.0 Pros The software works as intended. But better yet, the Customer Service team works even harder. I have found them to be extremely helpful - able to put complicated steps in to easy to understand instructions and they always seem to care that we get the results we need. I am beyond pleased with\[sensitive content hidden\] - our aptly described "Customer Success Coordinator". She is there with answers to our (very frequent) questions. And almost always responds the same day. Cons Can't say there is anything I don't like. The system works as described and has an incredible team backing it up. Review Source LD Leah D. Operations manager Food Production Used the software for: 1-2 years ### "Highly recommend" July 21, 2023 5.0 Pros Traceability, inventory control, creating work orders, and costing are the features we are using most at this point. Wherefour and their support team are doing a great job of helping our company grow and are responsive to feature requests and questions when implementing any new features. Cons There is a high learning curve when implementing new features; however, the support team makes this as seamless as possible by responding promptly to emails, offering video chats, webinars, and other learning tools. Review Source OW Owen W. VP/COO Food Production Used the software for: 6-12 months ### "Intuitive/Simple ERP with Great Customer Service!Superb for Licensed Cannabis Manufacturers! " January 22, 2020 5.0 Overall, Wherefour is an extremely effective tool and it is super simple to navigate and setup! I would highly recommend anyone in the cannabis manufacturing space to use them as we were able to combine all of the features we needed into 1 platform! Also, the price was a huge selling point for us so we feel like we are definitely getting the most for the price! Pros Everything Wherefour offers in terms of an ERP combined with Integrations with Metrc/Quickbooks/Etc. was what we needed for our business and they made it so simple to use and setup! We use Wherefour daily for our manufacturing business and it saves us so much in time in terms of keeping track of inventory and managing our customers. The integrations with Metrc were also a big deal for us and it streamlines all of our operations into just 1 platform. No need to train our employees on multiple platforms! And learning everything only takes a few hours! They were always very fast in response to our questions and provided plenty of training/materials to help us get setup in a matter of hours. Cons Honestly, NOTHING to complain about! We took our time in deceasing what ERP to go with and Wherefour didn't have any of the faults we found with other ERP's. Reason for choosing Wherefour Wherefour has all the features the competitors had and even more than most of them. Also, the simplicity of the UI and the functionality was just what we were looking for in a fit for us. As most ERP's in our space are geared towards cultivation/retail, we found that Wherefour has all the tools needed for a manufacturer. Review Source KH Kelly H. Procurement Manager Food & Beverages Used the software for: 2+ years ### "A gamechanger for our small business" August 2, 2023 4.0 We have had a positive experience with Wherefour. They have been onboarding new features that we request and their customer service team is always quick to answer questions we have. Pros The ease of writing POs, tracking inventory lots for raw ingredients and production work order has been immensely beneficial to our small company. Cons The reporting filters could be expanded to get the report you want without having to manipulate data further within a spreadsheet. Review Source TW Tavor W. President & CEO Food Production Used the software for: 2+ years ### "Easy To Get Started, A Bit Clunky Around the Edges" July 28, 2022 4.0 Great tech support and probably better responsiveness than one would get with one of the larger providers. Pros Ease of use; real time data; set up for a food manufacturing environment; great tech support. Cons Convoluted path to some of its capabilities; Non intuitive and complex system modifications to solve problems that don't exist; poor and/or complex integration with outside systems; overkill on traceability at the expense of intuitive use; lack of flexibility; difficult to apply in a DTC environment. Reason for choosing Wherefour Ease of start-up. Review Source MY Matt Y. Operations Program Manager Food & Beverages Used the software for: 1-2 years ### "Tender Food" October 5, 2023 5.0 Pros Easy to use, and it has all the core functionality that we need. Managing orders for customers and then manufacturing from formulas is great. Cons Learning curve is somewhat high and you don't always know the full repercussions of when you make a change in a setting, how does it affect everything else. I.e changing the status of an inventory to a finished good makes it so that it's visible to a customer on self service, but that's not something that was taught Review Source GC Gregory C. Director Customer Care & Operations Warehousing Used the software for: 6-12 months ### "Great Software and Better Company" February 16, 2021 5.0 I could not be happier with the Wherefour experience. They are so willing to understand our business needs and they are consistently attempting to work with us in order to successful. Truly "Our success is their success" attitude! Pros From the start, I was very impressed with the ease of use to get the software implemented and get up and running. The infrastructure of the software is exactly what we were looking for and provided all of the critical features such as Order Management, Warehouse Management and Inventory Management. Our Company was had unprecedented volume and the integration services with our ecommerce store played a significant factor. The ability to get the reporting in all these areas were critical to our success and the support team and services were outstanding. Cons The main dashboard has been improved as in the beginning there was no way to customize relevant to our organization. Since, they have create new features that allow for widgets that summarize information/data which is critical for our business. Review Source Jennifer M. President Food & Beverages Used the software for: 2+ years ### "Makes Traceability easy" July 14, 2022 5.0 I find Wherefour very easy to work with. They help us meet our regulatory requirements for one step forward one step back traceability. When I first started using Wherefour in 2019 I submitted a list of suggested improvement and they have actually implemented most of them. So they really do listen to customer feed back Pros That is was easy to set up - also they are extremely responsive to improvement suggestions. Cons That the page tabs are at the bottom of the screen instead of the top Review Source RC Ryan C. President Food Production Used the software for: 1-2 years ### "Software is great and the customer service is even better" June 25, 2021 5.0 The wherefore team has been outstanding. Our organization has received top notch customer service. They truly care about how you utilize their product and strive to make it better for every individual customer. Pros the ability to shape the platform for your specific needs Cons Longer than expected setup time but that was primarily due to our organization. Review Source KW Karen W. Logistics and Purchasing Manager Consumer Goods Used the software for: 1-2 years ### "We love using Wherefour" February 8, 2022 4.0 I feel it works well for our small business and we are getting what we need from the reporting features. Pros I liked that it was very intuitive and easy to set up and edit Cons Sometimes I feel it shows too much information I wish there was just totals of what we have in inventory per warehouse and not several line items of the same location and lot, just because the transaction was created 2 different days. Reason for choosing Wherefour Not sure why they chose it - It was purchased a few months before my arrival here. Review Source TH Tom H. Plant Manager Food Production Used the software for: Less than 6 months ### "Nice management tool" April 12, 2024 5.0 Pros The inventory management is critical for my day to day ops. Cons We're still pretty new to the system, so I'll need to wait and see. Review Source kB kelly B. COO Consumer Goods Used the software for: 2+ years ### "Great tool for small business" February 9, 2022 5.0 Love Wherefour - The support team is amazing! We love \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\]! Pros Great for inventory and billing/purchasing Cons Orders going to the Pick n hip section is confusing. I feel like it should be Invoices that goes to Pick n Ship Review Source DC Diana C. Managing Partner - Pastry Chef Food & Beverages Used the software for: 2+ years ### "Necessary for Food Safety " May 14, 2020 5.0 Pros Our company has annual third party audits and part of our requirements to be compliant with food safety is to have an effective way for tracing lots. We used to to this process by hand and have tons of binders! WhereFour speeds up the process of tracing and we love that it can be accessed from any device because it’s cloud based. It’s very easy to use once you have all your information in the software. Cons All the feedback or additional needs that we’ve had since we’ve been using the software, have been addressed by the team. Wherefour is always updating and making the software better! Reason for choosing Wherefour It’s cloud based and prices where more accessible for a small business than other softwares. Review Source RD Ryan D. CEO Food & Beverages Used the software for: 6-12 months ### "Crushing Audits!" February 28, 2022 5.0 Pros 1\. Integrations that work near flawlessly with Shopify, Shipstation, and others. 2. Requires our team to properly receive ingredients and other inputs before running Work Orders. 3. Makes Inventory Management an order of magnitude easier as a mixed ecomm/wholesale company. 4. Removes all stress of traceability and mass balance audits from our certifiers and the FDA. Cons 1\. Onboarding was not fun at all. 2. Subscription fee should NOT be charged at the same time as new user pays for setup credits in month 1. 3. Certain small features like PDF Edit and Quickbooks integration should be INCLUDED in core product. 4. No bug rewards for users ;) We found a lot in the early days! Reason for choosing Wherefour 1\. Built on React code 2. Shopify/Shipstation Integrations 3. Pick and Ship feature Review Source JT Jordan T. Operations Coordinator Consumer Goods Used the software for: 6-12 months ### "Excellent Product" July 12, 2022 5.0 Excellent! We just had our first inspection post-implementation and the inspector said he'd never seen inventory and documentation this clean. Pros It does exactly what we need it to, plus their support is top-notch - walking us through things we need assistance with and, because they're still growing, implementing our suggestions and customizations when needed. Cons The onboarding process was a little cookie cutter. We just attended recorded classes and didn't get a ton of individualized support unless we reached out with specific questions. Review Source SB Stephen B. FrontLine Technical Support Warehousing Used the software for: Less than 6 months ### "WhereFour Review" August 14, 2020 5.0 Wherefour has been incredible in helping us manage our raw materials. It has proven its ability to handle a high volume of data and give us that data in a multitude of ways. Pros The reporting features are incredibly useful. The ability to filter different inventory items, customers, orders, activity, and dates really help with a full scope of the business. We also really like how it tracks our raw materials and the ability to reconcile easily. Cons The lack of control of self customization when trying to visualize data. Alternatives considered [MRPeasy](https://www.capterra.com/p/134177/MRPEasy/)[Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/) Switched from [Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/) We made the switch because MRPeasy and Katana MRP could not handle our volume and incoming data and as a growing business we needed that capability. Review Source LH Leanna H. Office Manager Food Production Used the software for: 6-12 months ### "Great customer service. " July 19, 2023 5.0 Pros Traceability is amazing and utilizing the customer support team was fantastic. Cons The lack of syncing between inventory count with Shopify, hopefully an update will be forthcoming. Review Source Response from Wherefour July 20, 2023 Thank you for the wonderful review, Leanna! We have an update coming for you very soon on syncing inventory count with Shopify! RC Ricardo C. Plant Manager Food & Beverages Used the software for: 1-2 years ### "Splendid review" July 12, 2022 5.0 I would strongly recommend Wherefour to anybody and I am very happy with overall experience. Pros Most user-friendly software I have worked with. Cons Some glitches that happen after software updates but they are usually resolved within a day or two. Review Source NS Neha S. VP Operations Food & Beverages Used the software for: Less than 6 months ### "Lemon Perfect Review" June 26, 2020 4.0 We have had an absolutely wonderful experinece with Wherefour. Their team has always been available for any and all questions, reccomondations, improvements not only during implementation but the months beyond as we started to navigate the system. This system has been essnetial to the sucess of our operations from inventory management, to production reconciliatin to informed decision making through acessible reporting. Pros I love the interface, the ease of use, and the quick accessibilty to all our minformation on our FG, raw materials, packaging and orders. In addition, the reporting and export functions have been essential to allowing us to quickly access data and make informed decisions! Cons We are still learning the system, but have few requests aroundenhanced scrap management and reporting, as well as some simple requests regarding location filters + data fields. Reason for choosing Wherefour Wherefour had the easiest interface, the most receptive team, and was the most economical option! It is incredibly straight forward and the implementation was quick and seamless, exactly what we needed as a rapidly growing startup! Review Source LH Lana H. Operations Director Dairy Used the software for: Less than 6 months ### "Zingerman's Creamery Review" March 6, 2024 5.0 Pros The user interface, the in-depth training videos, the responsiveness of our implementation team \[sensitive content hidden\] Cons The fact that it doesn't integrate to our current accounting system, Sage 50. Review Source Similar Products Featured