--- title: "Aegis CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Aegis CRM Software - reviews, pricing plans, popular comparisons to other Donation Management products and more." source_url: "https://www.capterra.com/p/172138/Aegis-CRM/" page_type: "product" language: "en" --- # Aegis CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Aegis CRM ## What is Aegis CRM? Aegis CRM provides all of the donor management and fundraising tools you need to help plan and execute your fundraising campaigns. With a 99% guaranteed uptime, our state-of-the-art platform utilizes best practices in data security, load balancing, and disaster recovery, to ensure your data is being safeguarded at all times. ## What is Aegis CRM used for? [Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49.99 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Aegis CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://aegispremier.com&name=Aegis CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Aegis CRM 4.2 (5) VS. [4.5 (1,477)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $49.99 per user, per month Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (5) Ease Of Use 4.3 (625) Value For Money 4.5 (2) Value For Money 4.5 (589) Customer Service 4.8 (5) Customer Service 4.8 (573) ## Aegis CRM alternatives Highest Rated [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/172138/Aegis-CRM/alternatives/) ## FAQs about Aegis CRM Overview ### What company size and specific industries is Aegis CRM built for? Aegis CRM is designed for nonprofit organizations, especially fundraising teams and executives that need cloud-based donor management for organizing donor data, campaigns, and reporting. The vendor description does not specify a company size, but the product is clearly aimed at nonprofit sector users handling fundraising operations. Features and Usability ### What are the key features of Aegis CRM? Aegis CRM offers CRM and member database tools, plus donor management, donation tracking, contribution tracking, and pledge management. It also includes campaign management, email marketing, event management, volunteer management, online giving, recurring giving, payment processing, receipt management, reporting and statistics, and dashboard analytics. Getting Started and Support ### What training and onboarding options does Aegis CRM offer? Aegis CRM provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover scheduled topics, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Aegis CRM offer? Aegis CRM provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. These channels give users multiple ways to find answers or contact support directly, but no reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 2,971 Donation Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing donation management software: - **Donation Tracking** (**66%** of reviewers rated this feature as critical) - **Online Giving** (**65%**) - **Contact Management** (**49%**) Aegis CRM includes **Donation Tracking** and **Online Giving**, so organizations can record contributions accurately and accept donations through digital channels. However, it does not include **Contact Management**. Instead, it offers other highly rated capabilities, including **Donor Management** (**57%**), **Payment Processing** (**61%**), and **Reporting/Analytics** (**45%**). These features help nonprofits manage donor relationships, handle transactions more efficiently, and track fundraising results, providing teams with the information they need to improve outreach and support ongoing campaigns. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contribution Tracking View donor contribution history, track how much money have been raised over time and measure progress CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Aegis CRM 25 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Event Management: Schedule and manage the logistics of activities and other gatherings - Fundraising Management: Activities related to raising money for a specific cause - Gift Matching Management: Ability to match gifts through the system - Member Database: Add, store and access information pertaining to members - Membership Management: Database of members to track personal information of individuals and families - Online Giving: Outlet for members and visitors to submit donations electronically - Payment Processing: Accept, record, and reconcile financial transactions - Pledge Management: Track commitments to donate in the future - Real-Time Analytics: Analyze and gain insights into data in real-time - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Volunteer Management: Manage volunteer information and direct volunteer resources --- Get Advice We can help you find the software with the features you need. Features 3.7 (3) 3.7 Based on 3 reviews ## Pricing Value for money 4.5 (2) Basic $49.99 Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (5) 4.8 Based on 5 reviews ## User reviews Overall rating 4.2 Based on 5 reviews Filter by rating 5(1) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Tami G. Human Resources Hospital & Health Care ### "Aegis CRM is best in class, but hard to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 12, 2019 An effective way of keeping track of patients but not necessarily documentation associated with those patients Pros Ability to quickly access patient and/or employee records. Cons I think because the agency modified this software to make it work for a healthcare agency, there may have been some missteps. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KA Keri Ann T. Constituent Services Public Policy ### "I like how AEGIS works and love that there is such friendly customer service when I need help." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 9, 2018 Pros The software is very easy to navigate. For the most part, the tabs are self-explanatory. The "Help" videos were quite helpful when I first started using the program. I love the Live Chat feature. The people I have communicated with on live chat have been very helpful, kind, and professional. Cons The queries and reports can be frustrating. I have yet to figure out how to actually pull a built in report. The queries are great, but I sometimes find that I have to do two different types of queries and merge them in order to get the information that I want. That can be time consuming. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CR Chris R. CDO ### "Overall satisfied. Support services are very good." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 9, 2018 Pros Web access from anywhere. Donor/partner profile module is easy to navigate and shows comprehensive snapshot of a person's involvement with org. The predetermined analytic reports are quick and easy to generate. Cons Some of the more important features related to appeals/solicitations and events still has a developer view for the end user in my opinion. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. GP Geoffrey P. Vice President of Operations ### "DonorOne review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 16, 2009 Excellent product backed by great tech support and customer service. Pros Conversion well thought through. Easy layout clean appeal coding and selection process simple query module campaign management and reporting is simple but robust Cons some selection criteria is circular-requires complex subroutines no ability to write custom reporting Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG John G. Director of Database Marketing ### "Great Replacement for our House Legacy System!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 8, 2009 We've been using Donor One for over two years and had nothing but success with the fundraising software and the organization as a whole. We highly recommend the software and organization. Pros We did an extensive search to replace our aging Legacy system to save on cost, increase analytics, track inventory, improve on selections and acknowledgements, and to continue doing business with few interruptions. Not only did we find that Donor One fit our business plan, but the added bonus is the working relationship with their organization. I cannot stress the amount of assistance and recommendations they made during the conversion process and the continued support we receive from their organization. They have become true Partners in every sense of the word. Cons We haven't been able to encounter any cons; we communicate and solve any issues when they occur. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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