Who Uses This Software?

Retail, Brands and Startups


Average Ratings

4 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Potion
  • potion.social
  • Founded 2010
  • France

About Potion

Potion allows brands to create their own community platform to communicate, connect and interact with their customers in real time. On Potion you foster discussions between your teams and community members. You also create, publish and share content. You manage your events. You also create and manage pages such as shops, classrooms, companies, brands... And you use gamification to nurture brand ambassadors and micro-influencers (create contests, give badges, leaderboards...)


Potion Features

  • Content Management
  • Content Moderation
  • Discussions / Forums
  • Event Management
  • Group Management
  • Ideation / Crowdsourcing
  • Member Directory
  • Membership Management
  • Social Media Management
  • Website Management

Potion Reviews Recently Reviewed!


Capterra loader

An intuitive tool in permanent development

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. the back office is very intuitive and easy to use.No need to get technical insight for this. The team is constantly working to make Potion to progress, and that it activates the community better. This is a customized template plateform that is very interesting.

Cons: Evolutions won't go fast enough. I didn't encounter any difficulties.

Overall: We wanted a tool that generates editorial content and allies the community with strength. Potion proved it worth on the 2 approaches, and will give more and more possibilities to bring to life the community with efficiency, create the link that we are waiting for, and to lean on articles that we have posted. Moreover, the technical support is very proactive in case of emergency, that is a big advantage for a daily support, especially in the Potion take over.

Potion is easy and efficient

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I use Potion for FranchiseBusinessClub.com a highly specialized B2B community. Potion was easy to start and is easy and quick to use. The cost is low compared with efficiency. The Potion team listen to our needs and work hard to constantly developp new features and possibilities.

Cons: We have not yet meet unsolvable and unsolved problems.

Potion.social is the best software in SaaS mode to quickly and easily create your online community.

Feb 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Good solution. New features every month. Modern software. Great Team :-). Effective and fast support.

Cons: Proprietary software (no open source). No possibility to modify the source code. But we understand their business model in SaaS mode.

Capterra loader

Excellent

Sep 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Set up is fast and it is easy to use. You can add files to upload, video...

Cons: I didn't really have things I didn't like.

Overall: We will have an interactive website, which is great for our customer community.