--- title: "Petpooja Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Petpooja Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more." source_url: "https://www.capterra.com/p/172163/Petpooja-Restaurant-Management-Platform/" page_type: "product" language: "en" --- # Petpooja Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Petpooja ## What is Petpooja? Petpooja POSS is a restaurant POS software built to manage day-to-day restaurant operations with ease, speed, and accuracy. Trusted by 1,00,000+ food outlets worldwide, the platform brings together billing, order management, inventory tracking, reporting, and online order integration into one easy-to-use system. Designed specifically for restaurants and food businesses, Petpooja POSS simplifies complex operational workflows and helps restaurant owners maintain full control over their outlets. From taking orders and generating kitchen order tickets (KOT) to tracking inventory consumption and monitoring sales reports, the system supports every stage of restaurant operations. The platform is suitable for a wide range of food businesses, including QSRs, cafes, bakeries, cloud kitchens, fine-dining restaurants, food courts, dessert outlets, pizzerias, bars, and multi-outlet restaurant chains. ## What is Petpooja used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/) Top alternative Featured Overall rating Based on 37 user reviews Reviews sentiment Positive 92% Neutral 5% Negative 3% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Petpooja?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.petpooja.com&name=Petpooja) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Petpooja 4.6 (37) VS. [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price Contact vendor Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (37) Ease Of Use 4.2 (673) Value For Money 4.7 (36) Value For Money 3.8 (546) Customer Service 4.6 (36) Customer Service 3.7 (587) ## Petpooja alternatives [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (673)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [KickFin](https://www.capterra.com/p/217029/KickFin/) [4.9 (117)](https://www.capterra.com/p/217029/KickFin/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/217029/KickFin/) [View all alternatives](https://www.capterra.com/p/172163/Petpooja-Restaurant-Management-Platform/alternatives/) ## FAQs about Petpooja Overview ### Which roles and teams benefit most from Petpooja? Petpooja is most used by restaurant owners, directors, and executives who need visibility into sales, billing, inventory, and outlet performance. Operations managers, admins, and restaurant supervisors rely on it for day-to-day order processing, staff coordination, and reporting, while IT and training teams support setup, system management, and smoother staff onboarding. Answer based on 37 reviews Overview ### What company size and industries is Petpooja built for? Petpooja is built primarily for small businesses, which make up 86% of reviewers, and for food and beverage operations at 57%. It also serves restaurants at 24%, hospitality businesses at 16%, plus some midsize companies at 8% and enterprises at 5%. Answer based on 37 reviews Features and Usability ### What are the key features of Petpooja? Petpooja offers restaurant POS, online ordering, order management, and table management for front-of-house operations. It also includes inventory management, stock management, purchase order management, billing and invoicing, credit card processing, and reporting and analytics, plus multi-location support, loyalty program tools, and third-party integrations. Integrations ### Which third-party tools and platforms does Petpooja integrate with? Petpooja integrates with Google Pay, Pi., and Zomato for Business. These integrations cover payment and ordering workflows, with Zomato for Business appearing most often in reviewer mentions and the catalog confirming additional platform support. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does Petpooja offer? Petpooja provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided setup, webinars cover scheduled instruction, documentation offers written reference material, and videos provide visual learning resources for self-paced review. Getting Started and Support ### What customer support options does Petpooja offer? Petpooja provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users often describe the support team as helpful, though some note response times could be faster and setup can take effort, especially during configuration or busy periods. Answer based on 4 reviews ## Features AI summary Based on 1,432 Restaurant Management reviews Capterra data shows that buyers of Restaurant Management software rank the following features as their top priorities: - **Order Entry** (**54%** of reviewers rated this feature as critical) - **Online Ordering** (**46%**) - **Order Management** (**45%**) Petpooja supports all three of the features reviewers value most: **Order Entry**, **Online Ordering**, and **Order Management**. Together, these capabilities help restaurants capture orders accurately, manage incoming requests across channels, and keep daily operations organized, allowing teams to serve customers faster and handle order flow more efficiently. Order Entry 4.5 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Online Ordering 4.3 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Tracks and processes online orders Order Management 4.5 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Reporting/Analytics 4.7 (9) 88.89% of 9 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Kitchen/Menu Management 4.5 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Allows users to view inventory and build a menu that's appropriate Sales Reports 4.4 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Petpooja 53 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Restaurants: Serves restaurants - Forecasting: Form predictions based on past and present data/trends - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Ordering: Tracks and processes online orders - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Social Promotion: Market event via social media tools - Stock Management: Manage the buying, selling, and holding of stocks - Table Management: Assign waitstaff and coordinate the table services - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.6 (37) 4.6 Based on 37 reviews ## Pricing Value for money 4.7 (36) [View pricing plan details](https://www.capterra.com/p/172163/Petpooja-Restaurant-Management-Platform/pricing/) Electron Poss Core 12,000 + 18% GST It includes: - Cloud POS that works with any system - Inventory Management - Menu Management - 90+ Reports - Food Aggregator Integrations - Online Installation & Training - Unlimited Users & Terminals - Purchase Manager - Multiple Outlets Supported - Offline Compatibility - Merchant App & Dashboard - Dynamic Reports - 24x7 Support Android POSS 9,000 + 18% GST It includes: - Standard Menu Management - Limited Inventory Module - Offline Compatibility - Food Aggregator Integrations - Real Time Reports - Dynamic Reports - Purchase Manager - Call Centre Module - My Website - Feedback App - Online Order Reconciliation - Tally Integration - SAP/ERP Integration - API Integration POSS Lite 6,000 + 18% GST It includes: - Basic Menu Management - Limited Reports - Food Aggregator Integrations - Dynamic Reports - My Website - Online Order Reconciliation - Scan and Order (limited) Local Poss Core 20,000 + 18% GST It includes: - Billing POS - Menu Management - Data Stored in Local Device - Offline Inventory - 90+ Reports - Food Aggregator Integrations - Dynamic Reports - Purchase Manager Value for money 4.7 (36) 4.7 Based on 36 reviews ## Integrations [ Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[ Pi.](https://www.capterra.com/p/234747/Paytm/)[ Zomato for Business](https://www.capterra.com/p/228639/Zomato/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (36) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (36) 4.6 Based on 36 reviews ## User reviews Overall rating 4.6 Based on 37 reviews Filter by rating 5(29) 4(5) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent KB Kashinath B. Restaurants managers Food & Beverages ### "Everything is good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2025 Five star for my side and get all services super fast and make everything best and super i am very happy Pros Everything is good services and all everything is best and good support system is also good excellent Cons No for now everything is good and everything is good exactly fast service and make and everything is best Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Admin Food & Beverages ### "Good Value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 August 29, 2025 It's easy to use so everyone can learn and do their work easily. My friend's company is using this software and I have done down research how they work , they are amazing Pros Value for Money Saas product. Simple and easy to use. If any service support required they give it within 24\*7. Cons Nothing as such for now. As per price , they should so add new features to make work more better and efficient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DK Dhaval K. Owner Food & Beverages ### "A great journey with petpooja" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2025 It was great journey with petpooja they provide fullest great service with the advanced features and new growth points Pros Had a great journey with petpooja using since 5 month it was great experience with the service and support Cons They provide support 24/7 support and never delay in thier services they always take care of client requirements Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Owner Food & Beverages ### "Petpooja Star " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 August 22, 2025 Petpooja easy to use. Last 4 years I use to petpooja happy with the service & support recommended other also cafe. Pros Petpooja will continue to meet the evolving needs of the hospitality industry.appriciate petpooja support team Cons Last 4 years I use to petpooja happy with the service & support recommend others also user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP ANKIT P. PETPOOJA Food & Beverages ### "A Reliable Partner in Restaurant Operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 22, 2025 I have been using Petpooja since its initial days when it was offering free subscriptions, and till today all our restaurants continue to run on it. The software is highly user-friendly, reliable, and provides seamless integration for billing and restaurant operations, which makes it an essential part of our business. Pros The best thing about Petpooja is that it integrates multiple features—billing, inventory, and reporting—into one platform, which saves both time and effort. Cons What I liked least about Petpooja is that sometimes the system becomes a bit slow during peak hours, which can affect billing speed, and also what could improve is customer support response time—it would be great if issues were resolved faster. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Director Food & Beverages ### "Best restaurant management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2025 So far the experience with petpooja is very impressive and there are other lot of solution they offer to manage daily operation really help. Impressive team Pros I am user of petpooja since 4 years and the support which I got it incredible. You can approach team 24\*7 and team make sure your issue resolved Cons Apart from support the user interface is easiest among all the available solution in the market. Cashier or staff which are not technically that much sound can easily handle the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Manager Restaurants ### "Western Street " 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2025 We’ve been using petpooja for the past few months, and it has completely transformed how we run our restaurant. From the start, the setup process was smooth, and the onboarding support from the team was excellent. Pros The user interface is clean and very intuitive, making it easy for both our front-of-house staff and kitchen team to use without any difficulties. Orders are sent to the kitchen instantly, which has drastically improved order accuracy and reduced wait times. Cons While basic functions are easy to use, some of the more advanced tools (like inventory tracking) require time to learn and aren’t always intuitive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DT Dhanush T. GM Food & Beverages ### "Petpooja Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 26, 2024 it's going good as of now. Don't know how petpooja can sustain in long run. Pros POS & Support is good. Support can be improved. Cons UI and UX Can be more simpler. Urban Piper is better in this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VB Vinoth B. Teabon Food & Beverages ### "Excellent service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2024 Very excellent service and quick services Pros Good response people are very polite and professional Cons Good and very professional and good response Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Ariya P. It Restaurants ### "Perfect pos for restaurant " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2024 Super pos user friendly ,ho concept. Bill number sequence online and offline Pros Integration , printer mapping super user friendly Cons Online order received in only server , super Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 27, 2024 Thank you so much for your detailed review! [View all Reviews](https://www.capterra.com/p/172163/Petpooja-Restaurant-Management-Platform/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Restroworks vs Petpooja](https://www.capterra.com/compare/142877-172163/Restroworks-vs-Petpooja-Restaurant-Management-Platform)