# Petpooja Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Petpooja Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more.

Source: https://www.capterra.com/p/172163/Petpooja-Restaurant-Management-Platform

---

# 

 Petpooja Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Petpooja

## What is Petpooja?

Petpooja is one of the leading restaurant management software powering over 1,00,000+ restaurants across India, UAE, The Middle East, Canada, and South Africa. We offer a holistic cloud-based restaurant POS that includes multiple functionalities like: Billing, Inventory, Reporting, Online Order management, Menu management, CRM and much more. Petpooja has integrated 200+ third-party integrations like Zomato, Paytm, Tally, Swiggy, and much more so that you can manage multiple things on a single dashboard.

## What is Petpooja used for?

[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/)

Top alternative

Featured

Overall rating

Based on 37 user reviews

Reviews sentiment

Positive

92%

Neutral

5%

Negative

3%

Starting price

$50

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Petpooja?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.petpooja.com&name=Petpooja)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Petpooja

4.6 (37)

VS.

[4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting Price

$50

Other, Per Month

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (37)

Ease Of Use

4.2 (571)

Value For Money

4.7 (36)

Value For Money

3.8 (470)

Customer Service

4.6 (36)

Customer Service

3.7 (501)

## Petpooja alternatives

[4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/)

Starting price

Contact vendor for pricing

[3.8 (713)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Highest Rated

[4.8 (4,618)](https://www.capterra.com/p/228571/Yodeck/reviews/)

Starting price

$8.00

Per User, Per Month

[4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/)

Starting price

$49.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/172163/Petpooja-Restaurant-Management-Platform/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Sales Reports

4.4 (14)

57.14% of 14 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

Order Management

4.5 (13)

53.85% of 13 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Mobile Access

4.5 (12)

50.00% of 12 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Online Ordering

4.3 (12)

50.00% of 12 reviewers that rated this feature as important or highly important

Tracks and processes online orders

Kitchen/Menu Management

4.5 (11)

45.45% of 11 reviewers that rated this feature as important or highly important

Allows users to view inventory and build a menu that's appropriate

Order Entry

4.5 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Petpooja 50 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Accounting functionality within the system, not requiring integration with third-party tools

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Import and export data to and from software applications

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Track products that are for sale at a reduced price or part of coupon promotions

Electronically collect payments for goods or services

Track employee schedules, availability, and performance across projects and tasks

Serves restaurants

Form predictions based on past and present data/trends

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Allows users to view inventory and build a menu that's appropriate

Report on the allocation and distribution of labor costs across projects

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Manage and support multiple locations

Tracks and processes online orders

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Market event via social media tools

Manage the buying, selling, and holding of stocks

Assign waitstaff and coordinate the table services

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.6 (37)

4.6

Based on 37 reviews

## Pricing

Value for money

4.7 (36)

[View pricing plan details](https://www.capterra.com/p/172163/Petpooja-Restaurant-Management-Platform/pricing/)

Petpooja Starter

$50.00

Other,Per Month

It includes:

-   Efficient cloud-based POS system that works with every OS
-   Automated inventory management
-   100+ Real-time and simplified reporting
-   Merchant App & dashboard
-   24x7 support
-   Third-party direct integration (paid)

Petpooja Growth

$95.00

Per Month

It includes:

-   Everything in the Starter Plan
-   10+ Marketplace apps
-   Tasks by Petpooja
-   24x7 support

Petpooja Scale

$135.00

Per Month

It includes:

-   Petpooja Starter Plan
-   Everything from the Growth Plan
-   Invoice by Petpooja
-   Dynamic reports
-   24x7 support

Value for money

4.7 (36)

4.7

Based on 36 reviews

## Integrations

[

Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[

Pi.](https://www.capterra.com/p/234747/Paytm/)[

Zomato for Business](https://www.capterra.com/p/228639/Zomato/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (36)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (36)

4.6

Based on 36 reviews

## User reviews

Overall rating

4.6

Based on 37 reviews

Filter by rating

5(29)

4(5)

3(2)

2(0)

1(1)

Mentioned topic

Sorted by most recent

KB

Kashinath B.

Restaurants managers

Food & Beverages

### "Everything is good"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 12, 2025

Five star for my side and get all services super fast and make everything best and super i am very happy

Pros

Everything is good services and all everything is best and good support system is also good excellent

Cons

No for now everything is good and everything is good exactly fast service and make and everything is best

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Admin

Food & Beverages

### "Good Value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

4/10

August 29, 2025

It's easy to use so everyone can learn and do their work easily. My friend's company is using this software and I have done down research how they work , they are amazing

Pros

Value for Money Saas product. Simple and easy to use. If any service support required they give it within 24\*7.

Cons

Nothing as such for now. As per price , they should so add new features to make work more better and efficient.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DK

Dhaval K.

Owner

Food & Beverages

### "A great journey with petpooja"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 28, 2025

It was great journey with petpooja they provide fullest great service with the advanced features and new growth points

Pros

Had a great journey with petpooja using since 5 month it was great experience with the service and support

Cons

They provide support 24/7 support and never delay in thier services they always take care of client requirements

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

Food & Beverages

### "Petpooja Star "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

August 22, 2025

Petpooja easy to use. Last 4 years I use to petpooja happy with the service & support recommended other also cafe.

Pros

Petpooja will continue to meet the evolving needs of the hospitality industry.appriciate petpooja support team

Cons

Last 4 years I use to petpooja happy with the service & support recommend others also user friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

ANKIT P.

PETPOOJA

Food & Beverages

### "A Reliable Partner in Restaurant Operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 22, 2025

I have been using Petpooja since its initial days when it was offering free subscriptions, and till today all our restaurants continue to run on it. The software is highly user-friendly, reliable, and provides seamless integration for billing and restaurant operations, which makes it an essential part of our business.

Pros

The best thing about Petpooja is that it integrates multiple features—billing, inventory, and reporting—into one platform, which saves both time and effort.

Cons

What I liked least about Petpooja is that sometimes the system becomes a bit slow during peak hours, which can affect billing speed, and also what could improve is customer support response time—it would be great if issues were resolved faster.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director

Food & Beverages

### "Best restaurant management software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 20, 2025

So far the experience with petpooja is very impressive and there are other lot of solution they offer to manage daily operation really help. Impressive team

Pros

I am user of petpooja since 4 years and the support which I got it incredible. You can approach team 24\*7 and team make sure your issue resolved

Cons

Apart from support the user interface is easiest among all the available solution in the market. Cashier or staff which are not technically that much sound can easily handle the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Manager

Restaurants

### "Western Street "

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 20, 2025

We’ve been using petpooja for the past few months, and it has completely transformed how we run our restaurant. From the start, the setup process was smooth, and the onboarding support from the team was excellent.

Pros

The user interface is clean and very intuitive, making it easy for both our front-of-house staff and kitchen team to use without any difficulties. Orders are sent to the kitchen instantly, which has drastically improved order accuracy and reduced wait times.

Cons

While basic functions are easy to use, some of the more advanced tools (like inventory tracking) require time to learn and aren’t always intuitive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DT

Dhanush T.

GM

Food & Beverages

### "Petpooja Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 26, 2024

it's going good as of now. Don't know how petpooja can sustain in long run.

Pros

POS & Support is good. Support can be improved.

Cons

UI and UX Can be more simpler. Urban Piper is better in this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VB

Vinoth B.

Teabon

Food & Beverages

### "Excellent service "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 26, 2024

Very excellent service and quick services

Pros

Good response people are very polite and professional

Cons

Good and very professional and good response

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

Ariya P.

It

Restaurants

### "Perfect pos for restaurant "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 17, 2024

Super pos user friendly ,ho concept. Bill number sequence online and offline

Pros

Integration , printer mapping super user friendly

Cons

Online order received in only server , super

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 27, 2024

Thank you so much for your detailed review!

[View all Reviews](https://www.capterra.com/p/172163/Petpooja-Restaurant-Management-Platform/reviews/)

Popular comparisons

[Restroworks vs Petpooja](https://www.capterra.com/compare/142877-172163/Restroworks-vs-Petpooja-Restaurant-Management-Platform) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)