# eBallot Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about eBallot Software - reviews, pricing plans, popular comparisons to other Voting products and more. Source: https://www.capterra.com/p/172194/eBallot --- # eBallot Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eBallot ## What is eBallot? eBallot is an online voting software and services provider that specializes in secure, closed voting events. We offer a simple, self-administration platform, all the way up to full service vote management backed by a team of experts. With 20+ years of experience, we'll make your decision-making process easy, secure, and effective, no matter which services you choose. eBallot will help your organization run secure, auditable elections that let you focus on the results rather than the process. ## What is eBallot used for? [Voting](https://www.capterra.com/voting-software/)[Polling](https://www.capterra.com/polling-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $6.99 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eBallot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.eballot.com&name=eBallot) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eBallot 4.1 (19) VS. [5.0 (23)](https://www.capterra.com/p/159426/Simply-Voting/reviews/) Starting Price $6.99 Flat Rate, Per Month Starting Price $200 Other, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (19) Ease Of Use 4.8 (23) Value For Money 3.7 (18) Value For Money 4.9 (21) Customer Service 3.3 (18) Customer Service 5.0 (23) ## eBallot alternatives [4.8 (45)](https://www.capterra.com/p/250516/CondoVoter/reviews/) Starting price $450.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (2,866)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (70)](https://www.capterra.com/p/203575/NemoVote/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (99)](https://www.capterra.com/p/144453/FormAssembly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/172194/eBallot/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Voting 4.7 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Allow voters to authenticate their identity and vote online Ballots Over Email 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Supports absentee voting via email Polls/Voting 5.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Enable custom polls/voting to facilitate decision-making or increase engagement Voter Authentication 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Verify the identity of voters through PINs/passwords, biometrics or other means to ensure that only eligible individuals can cast votes Candidate Profiles 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Record candidates' information such as role, professional qualifications, experiences, skills or attributes Election Management 4.0 (1) 300.00% of 1 reviewers that rated this feature as important or highly important Set up and manage in-person or remote elections, including candidates, voting methods, ballot layouts, voter eligibility, and reporting eBallot 59 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Verify the identity of users/devices to enable secure access Create ballots, add candidates, ballot measures or propositions, and customize ballot layouts Supports absentee voting via email Record candidates' information such as role, professional qualifications, experiences, skills or attributes Provides a channel for team members to share media files, communicate, and work together Capability of a software or system to make decisions and perform actions based on specified conditions Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Pre-designed layouts that can be customized to match preferences and requirements Analyze survey results via statistical testing or crosstabs directly within the software Process of checking different types of data for accuracy to avoid errors or inconsistencies Graphical representation of data Set up and manage in-person or remote elections, including candidates, voting methods, ballot layouts, voter eligibility, and reporting Manage, store and organize emails within the system or via third-party apps Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Present live poll results to audience Manage and support multiple languages Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay Formally proposing oneself or choosing someone as a candidate for a job, responsibility, or award Survey or poll in which participants communicate responses via the internet, typically by completing a questionnaire on a web page Allow voters to authenticate their identity and vote online Adjust communications based on previous interactions or personal preferences Survey or poll in which voice broadcast recipients can communicate responses via the phone Allow voters to authenticate their identity and vote by phone using either voice commands or touch-tone keypads Enable custom polls/voting to facilitate decision-making or increase engagement Print and distribute physical ballots for in-person voting Individual voters may give their voting power to a representative to vote on their behalf Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Voters can rank multiple candidates in order of preference, and candidates are elected by outright majority Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics View results and outcomes in real time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data At least a username and password is required to access the system Allow users to access multiple services after entering their login credentials once Skip over or route respondents to different questions based on their previous answers Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Allow media to be embedded in the question or answer options Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Track the number or percentage of eligible voters who cast a ballot in an election Extra layer of security that requires not only a password and username but also something specific to that user Verify the identity of voters through PINs/passwords, biometrics or other means to ensure that only eligible individuals can cast votes Manage lists of eligible registered voters Send notifications in bulk to remind voters about registration periods or election dates Voters can be allotted different amounts of votes and power to control their relative voting power Allow voters to write in candidates' names that do not already appear on the ballot Features 3.9 (19) 3.9 Based on 19 reviews ## Pricing Value for money 3.7 (18) [View pricing plan details](https://www.capterra.com/p/172194/eBallot/pricing/) Pro (eBallot Essential) $6.99 Flat Rate,Per Month It includes: - Anonymous Voting Options - Ballot Testing Capabilities - Candidate Profiles - Centralized Voter Management - Closed Voting Platform - Email Support - Exportable Results via PDF - Mobile Device Friendly - Multi-Language Support - Nominations - Ranked Choice Question Options - Self-Guided Resources - Self-Service Ballot Management - Unlimited Ballots - Voter Activity Reports - Voter Email Notifications - Write-Ins and Comments Premium (eBallot essential) $4.99 Flat Rate,Per Month It includes: - Anonymous Voting Options - Ballot Testing Capabilities - Candidate Profiles - Centralized Voter Management - Closed Voting Platform - Email Support - Exportable Results via PDF - Mobile Device Friendly - Multi-Language Support - Nominations - Question Filtering - Ranked Choice Question Options - Self-Guided Resources - Self-Service Ballot Management - Sub-Administrator Access - Unlimited Ballots - Voter Activity Reports - Voter Email Notifications - Weighted Voting - Write-Ins and Comments Value for money 3.7 (18) 3.7 Based on 18 reviews ## Support, customer service and training options Customer Service 3.3 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (18) 3.3 Based on 18 reviews ## User reviews Overall rating 4.1 Based on 19 reviews Filter by rating 5(12) 4(2) 3(2) 2(1) 1(2) Mentioned topic Sorted by most recent IM Ian M. Director of Operations and Communications Non-Profit Organization Management ### "eBallot Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2024 The experience has been positive, so nothing negative to report. Pros Our organization recently shifted to online voting to elect the \[sensitive content hidden\] in the interest of making these important decisions more inclusive and accessible. Following a competitive evaluation, eBallot turned out to be the online platform that fit our needs and we are happy with this decision. eBallot provided helpful information during the initial stages of the procurement process to ensure that we could make an informed decision. The platform offers question filtering on ballots, which we need for the election of regional representatives. This important function worked very well during our elections. We made use of their option to administer the election “in-house”, using eBallot for Business with the option to request tech support when necessary. eBallot provided front-end technical training to our staff and administering elections after that point has been a cinch! When necessary, the helpful and dynamic staff are very responsive and make time to meet and help our staff figure out how to use the platform best. Most importantly, the platform works well for members; most users we have heard from describe the platform as easy to use. Cons The experience has been positive, so nothing negative to report. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 10, 2024 Thank you very much for taking the time to leave us a 5-star review! We truly appreciate your feedback and are thrilled to hear about your positive experience. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help. CK Christopher K. CEO Non-Profit Organization Management ### "Easy + Reliable way to run elections" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 28, 2024 Pros eBallot staff are helpful and easy to work with. Setting up the elections and subsequent notifications is a hassle-free. Cons Because emails to voters come from eBallot and not our domain we get some deliverability issues to some voters. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS John S. Deputy Executive Director Education Management ### "Exactly What Our Company Needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2023 Very simple for our company to engage in the voting process. Have never had any technology issues that have not been expeditiously resolved. Pros Each year, our organization constituents elect a representative council. eBallot makes it easy, seamless, and error-free. Cons All the features that we need are easy to access. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User CFO Management Consulting ### "Absolutely the Worst" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 1, 2023 ABSOLUTELY THE WORST. No phone number for support. Online messenger and they ignore everything you tell them. Rip Off!! Pros friendliness of sales rep, price and trial option Cons They're a rip off. You sign up for the number of "qualified voters". For us it was 82. The price quoted, billed monthly for 6 months, was $59.94. When an inexperienced data entry made a mistake in the setup, the software jumped from 82 to 150 and would not let it drop back. The billing was to a debit card so there's no recourse or reasoning with support. Sudaf charged us $20 more than was quoted and was unreasonable with any responsibility born by his software. BUYER BEWARE. They're not the only company and we have since switched to another vendor. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 25, 2023 Hello, I'm sorry you were not satisfied with your experience. There seems to have been some misunderstanding in the information. If you had initially requested 81 eligible voters when opening a new account, you would have been charged the quoted price. However, based on our records, you had already created an account with 50 voters. Our sales and customer experience agent explained that, after creating your account with 50 eligible voters, any additional voters would need to be purchased and prorated accordingly as per your existing eligible voter count of 50. This explains the difference in the monthly subscription charge. We have already rectified your balance in order to avoid any further confusion but if you would like to discuss further, please contact us directly at help@eballot.com. Thank you. SK Suzi K. Director of Special Programs and Events Higher Education ### "The worst customer service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 6, 2022 Terrible Pros This may be easy to set up, but when I needed a customer service call, it was impossible. Even the chat hangs up on you. Cons Last year, my voters were unable to see the information they were voting for. I had to move information from five questions, with three candidates each, to a Google Doc. My voters had to go off the app, read information and return to vote. Eballot refused to refund me even though they said it was their fault. I am not sure why there are so many positive stars. Ridiculous. Reasons for choosing eBallot The company I originally used were purchased by eBallot and it has steadily gotten worse. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PN Pat N. COO Information Technology and Services ### "Poor Customer Service Outweighs Benefits" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 14, 2022 Poor. I have worked retail for over 30 years and would never treat customers the way I have been treated by them. They have insured that I left an angry customer never to come back instead of someone who might use them in the future or tell colleagues that we tried them out but just wasn't suited for us. Pros Configurable. We could upload a logo... Cons Confusing sign-up process. No way to determine suitability for your organization without signing up for 6 months. You can only add voters, not delete them from your pricing plan. Customer Service is arrogant. We signed up, created a test ballot and sent two test emails. We determined it wasn't going to work for us so we asked for a refund. No way, they said, you are getting billed for 6 months. The sign up process implies that there is a lower or free service option by calling the program "Essentials" but offering only a Pro Option that you can only see after you put in your credit card. The email vote links can take up to one hour (according to their documentation), although they will dispute it and say it takes 15-20 minutes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alex M. H. Secretary Entertainment ### "Fraudulent company - okay software" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 17, 2021 What solved a simple problem during the pandemic has turned into an ongoing nightmare where we can't cancel. Pros It worked. We were able to conduct our annual meeting remotely. Cons They don't let you cancel. They play games with their timing. The cancel form doesn't work, customer service just sends you to the knowledge base. They won't refund their dishonest charges. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 6, 2022 Thanks for your feedback, Alex. We're sorry you weren't satisfied with your experience. Per our terms of service for the eBallot Essential Pro subscription, we don't cancel accounts without a request submitted to us through our cancellation form (which we have a record of providing to you). This process is explained in our Knowledge-Based Support Articles and directly on the Cancellation Form itself. This was also communicated to you by our support staff. However, we have no record of you submitting a cancellation request prior to the renewal deadline. We do our best to transparently communicate this information with our clients at the start of their subscription, but we won't cancel client accounts without their expressed permission by means of the cancellation form. AU Anonymous User President Automotive ### "E-Ballot - not my favorite" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 November 27, 2021 Minimum 6 month contract, which in itself is not a problem....but once you cancel, they refuse to renew you later...what kind of company blocks customers? Pros It worked, could create and send out ballots fairly easily. Not much learning curve Cons Email ballots took anywhere from 1 minute to 5 hours to get to voters. We had time dependent votes, and their email was very inconsistent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2022 Thank you for sharing your experience with us. We appreciate all feedback, though we're sorry you saw some issues. Our customer experience team has looked into the issue of the email timing for specific platforms and has since launched an update to fix the reported issue. In regards to our accounts, if an account is renewed, then the user retains their data and access. If an account is canceled, then we do not save user data, and any accounts created after a cancelation are treated as completely new accounts. This is standard practice for many software companies for security and storage concerns. LD Lungile D. student Public Relations and Communications ### "eballot is more practical and in with the time, they could use a few add ons " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 27, 2021 the system made it easier to have voting and surveys and also be able to asses them by yourself Pros it allows one to vote privately and not risk having their vote to be disregarded . i really enjoyed that about the software, the fact that you can vote online makes one feel at ease that they are doing something and no one will question their decision because its it all online. it is much different to other voting apps as it gives you piece of mind that your vote is safe and private. there are no many glitches which is a good thing. Cons have features that allow people to vote using emails and also please include authentication services so that it is visible that the voters in the system belong to the organization that is having the elections there was no referencing to someone if you had a problem within the software like maybe an online buddy to make a way for you to be at ease with the system you are using . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL Donna Lynn B. Controller Non-Profit Organization Management ### "Evoting Software That Is Affordable" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 19, 2019 We needed a lower cost evoting software and eBallot fit our budget. It was easy to create ballots and add voters, however I wish they had a more detailed user manual so you didn't have to contact support to answer basic questions when you are learning how to use the software. I also liked that you could run multiple elections at one time. I think this is a great voting software for the price, but would highly suggest that new users run test elections to get familiar with the software and figure out how to use it before going live with an actual election. Pros Pricing is pretty affordable You can email out notices to voters Ballot questions are pretty easy to set up Have several reports so you can see voting participation & results easily Cons They could use a better user manual with more detail on how to use software When you send out an additional email to voters you have to pay for all voters, even if you only send it to part of your voter list, like those who haven't voted yet Help is only available during the weekday hours, there is no after hours support except for help files Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2019 Thanks for your review, Donna! We're glad to hear you're having a positive experience with our self-service voting platform. After hours is something that can be set up with our Business platform, but we're unable to offer that with eBallot Essential. Appreciate the feedback - testing and experimenting with different ballot setups before going live is definitely a good practice. We're always updating our knowledge base to improve the experience for self-administered customers, so thank you for your insight. Regards, Jonathan Liu Head of Customer Experience [View all Reviews](https://www.capterra.com/p/172194/eBallot/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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