# ManageEngine Network Configuration Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ManageEngine Network Configuration Manager the right Compliance solution for you? Explore 292 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews --- ManageEngine Network Configuration Manager 4.5 (292) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 10th, 2026 # Reviews of ManageEngine Network Configuration Manager Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews KB Khaya B Network security engineerComputer & Network Security, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “CUSTOMER SUPPORT I can easily work with end users because I ca monitor their logs and network flows in one OPManager and the SNMP for third party point to point connection layer 2 and layer 3 links.“ June 18, 2026 SS Stephen S Junior Network EngineerNon-Profit Organization Management, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “A personal nitpick I have of the Manage Engine Network Configuration Manager, is having the SSH option tucked under a Tools menu.“ June 2, 2026 Souvik C Assistant Manager ITChemicals, 501 - 1,000 employeesUsed the software for: More than 2 years. “It has helped simplify configuration backups, change tracking, and compliance tasks, reducing manual effort and errors. While the initial setup took some time and the interface could be more modern, the tool has proven reliable and useful for day-to-day network management.“ February 3, 2026 Souvik C Assistant Manager ITChemicals, 501 - 1,000 employeesUsed the software for: More than 2 years. “The initial setup can be a bit complex, and the user interface feels dated in some areas, which impacts usability.“ February 3, 2026 PK Pawan K NOC AnalystMining & Metals, 10,001+ employeesUsed the software for: 6-12 months. “Overall experience has been positive becasue simplifies managing, backing up, and tracking device configurations and saves time and reduces errors and also automated backups and change-tracking improve network stability and compliance.“ February 12, 2026 MR Mohamed R Network EngineerUtilities, 501 - 1,000 employeesUsed the software for: 6-12 months. “Some of the drawbacks which cause hinderance in its efficiency are the system respond slower during operations especially during peak operations due to the many devices it handles at once.​“ April 2, 2025 PK Pawan K NOC AnalystMining & Metals, 10,001+ employeesUsed the software for: 6-12 months. “Its simplifies managing and backing up device configurations and automated configuration backups provide reliability and peace of mind.“ February 12, 2026 CG Carlos G IT DirectorArchitecture & Planning, 51 - 200 employeesUsed the software for: 1-2 years. “I have to log into the device in order to bring the services up after restore, which is time consuming especially when working on emergency backups or rollback plans.“ April 14, 2025 ## Showing most helpful reviews Showing 1-25 of 292 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sanjay K. Lead Network Infrastructure and Security Automotive Used the software for: Less than 6 months ### "cost effective & save lot man hours" May 22, 2026 5.0 The overall product is good to address the organization's requirements. Much cost effective compare to similar products available in the current market. Pros Value for Money, easy process automation, simple user interface, easy to understand, and skilled manpower is not required to perform the task Cons Product information is required in detail, along with examples & visuals. This will help to understand overall product capabilities. Alternatives considered [HPE GreenLake](https://www.capterra.com/p/208825/HPE-GreenLake/) Reason for choosing ManageEngine Network Configuration Manager Cost-effective, good feature road map, large portfolio, easy to understand and deployment, support is good. Switched from [Cisco DNA](https://www.capterra.com/p/239492/Cisco-DNA/) This product is having more feature compare to existing one Review Source BD Ben D. Sr. Systems Engineer Education Management Used the software for: Less than 6 months ### "Best bang for the buck!" June 4, 2026 5.0 I am more of a user but it is pretty feature full and the price is great. I have been told support is great. There is a live chat in the web UI....great for a quick question! Way faster than opening a ticket. Pros Value for the money, snmp walking the network, series and model of device displayed, diffs of configs Cons Would like to see: auto grouping for devices, default alarm examples, exclude examples for configs (Ie. easy way to skip time stamp at top of config), Customize/add columns in search output \[when doing an advanced search of configs the device is only shown by IP (you have to click on the IP to get the device hostname and I want to see hostname at initial search)\] Switched from [IPAM](https://www.capterra.com/p/104049/IPAM/) NetMRI si being retired. Infoblox is goign to stop supporting it and it is expensive. Review Source PRM Prashanth Reddy M. Tech Ops Engineer Gambling & Casinos Used the software for: 2+ years ### "Review after using two years" July 7, 2022 3.0 In terms of config back-up and configlets it has done fantastic job whereas in terms of compliance and vulnerabilities it is not up to the mark. Pros Config back-up set up is the most liked feature in the application Cons Since there is the compliance report in the tool it should give the report for all the devices which are on-boarded to tool. In my case it was unable to give the compliance report for the HP Aruba devices Reason for choosing ManageEngine Network Configuration Manager Ease of implementation and usage Review Source Jeremy K. Snr. Network Applications Engineer Education Management Used the software for: 6-12 months ### "Worth consideration in your Network Automation journey." April 16, 2026 4.0 Overall for just the NCM, the price you pay you do get a lot of features to help you automate your network infrastructure. Pros The price and the ease of use. The product has an easy to read GUI. Getting device backups and adding initial credentials is very easy so you can get up and running quickly. Support has been very helpful and are willing to spend the time to get what you need completed. Management of the network is quick and your data protection is taken seriously. Cons It uses it's own modified version of Java for it's configuration scripts. I wish that would be a more know language like python. Some of the navigation pages are a bit "glitchy". Like resizing a dashboard or a popup window will actually tail off the bottom of the page. Alternatives considered [Unimus](https://www.capterra.com/p/215100/Unimus/)[Slurpit](https://www.capterra.com/p/10017322/Slurpit/)[SolarWinds Network Configuration Manager](https://www.capterra.com/p/216635/SolarWinds-Network-Configuration-Monitor/) Reason for choosing ManageEngine Network Configuration Manager Flock 9, Unimus, Solarwinds, Gluware, Empowered Networks It came down to the features for the price point. Switched from [IPAM](https://www.capterra.com/p/104049/IPAM/) Initially NetMRI was going EoL and EoS. They have since put themselves back into the fold and will continue to support the product. However, new device onboarding was a big issue. Review Source SK Sunil K. IT Manager Banking Used the software for: I used a free trial ### "Insights Worth Sharing about Manageengine network configuration " July 4, 2026 4.0 Automation: Automates backups, configuration changes, and compliance checks, saving administrators significant time. Compliance Management: Simplifies audits and ensures adherence to industry standards. Disaster Recovery: Reliable configuration backups make restoring devices quick and painless. Ease of Use: Once set up, the interface is straightforward, and workflows are easy to follow. Pros The most praised aspects of are its automated configuration backups, compliance management, and ease of use — users consistently highlight how it saves time, reduces manual errors, and strengthens network stability. Cons Complex Setup Initial deployment can be challenging, especially in large or multi-vendor environments. Outdated User Interface The UI feels dated compared to modern competitors, making navigation less intuitive. Performance Issues When managing hundreds or thousands of devices, the system can slow down or become less responsive. Review Source DP Dharmendra P. Technical manager Information Technology and Services Used the software for: 6-12 months ### "Reliable Solution for Network Configuration Backup and Change Management" June 3, 2026 4.0 We use to manage network device configurations, automate backups, and track configuration changes across our environment. The solution has helped improve operational efficiency by reducing manual administrative tasks and providing better visibility into network changes. Features such as automated backups, configuration comparison, compliance monitoring, and audit trails have been particularly valuable. While there is room for improvement in the user interface and reporting flexibility, the product delivers good value and has been a reliable part of our network management operations. Pros provides centralized management for network device configurations and significantly reduces manual effort through automated backups and change tracking. The version comparison and configuration restore capabilities are very useful during troubleshooting and audit activities. The compliance monitoring and reporting features also help maintain better control over network infrastructure. Cons The user interface could be more modern and intuitive, especially for first-time users. Some reports and dashboard customizations require additional configuration to meet specific business requirements. The initial setup and policy configuration may take some time in larger environments, but once configured, the product performs reliably. Review Source BJ Boni J. OT Security and Infrastructure Specialist Mining & Metals Used the software for: Less than 6 months ### "Boni Jijana overall report" June 18, 2026 5.0 is the perfect. Centralised control: Manage and monitor all network devices (routers, switches, firewalls) from one platform Automation: Automates configuration backups, changes, and repetitive tasks to save time Improved security: Detects unauthorised changes and enforces compliance policies Reduced errors: Minimises manual mistakes through standardised configurations Fast recovery: Enables quick rollback to previous configurations during failures Better visibility: Provides tracking, reporting, and real-time change monitoring Higher productivity: Reduces admin workload and improves operational efficiency Pros Centralised control Automated patching & management Improved security Remote support Cost-effective all-in-one Bottom line: Simplifies management, improves security, and reduces effort. Cons Interface can feel complex or cluttered Some reporting and integration limitations. Occasional patching or sync issues Can require manual troubleshooting in some cases. Bottom line:
Cons are mostly minor usability and complexity issues, not major functional problems. Review Source SS Stephen S. Junior Network Engineer Non-Profit Organization Management Used the software for: Less than 6 months ### "Automated Backups are easy with NCM" June 2, 2026 5.0 Overall, using the has been a positive experience, especially with the ease of initial setup. Pros The is especially helpful for getting quick, at-a-glance visuals on backup statuses, backup alerts, and an overall easy to grasp UI. Cons A personal nitpick I have of the Manage Engine Network Configuration Manager, is having the SSH option tucked under a Tools menu. Many times I find myself just wanting to start an SSH session directly from the device summary, and not having to navigate to a completely separate menu. Review Source KB Khaya B. Network security engineer Computer & Network Security Used the software for: 6-12 months ### "Greatest for all" June 18, 2026 5.0 It makes everything transparent and easily understandable and monitored. SNMP is the bonus for WAN links and the LAN up links. Pros LEARNING CURVE I learned a lot on how to easily analyse and see the connected devices on the network. POLICY MANAGEMENT policies or rules that a compromising security. CUSTOMER SUPPORT I can easily work with end users because I ca monitor their logs and network flows in one OPManager and the SNMP for third party point to point connection layer 2 and layer 3 links. Cons AUDIT MANAGEMENT because I’m a network engineer thus all my network devices can be easily being seen by auditors. Switched from [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/) My organisation chose to use ManageEngine. Review Source PN Praiseworth N. It admin Research Used the software for: I used a free trial ### "Future of IT Networking " June 11, 2026 5.0 It is going to make our lives easier. It will save us a lot of time and money since the department is not getting enough money Pros How simple it was to maintain and predict on coming issues. It is very time saving and it is going to make user trust IT more Cons Nothing . There is nothing that can make me not like you. The tools are very nice and easy. The users will trust us more. Review Source HB Hicham B. Cloud Architect Management Consulting Used the software for: 1-2 years ### "Resulted in significantly less exposure to potential threats" April 19, 2025 4.0 Pros With Network Configuration Manager, I am able to discover new vulnerabilities in firmware of the network devices and update the firmware to ensure there are no risks. This is true because it has ensured that our network is secured throughout the period hence achieving its aim. Cons This is something that I noticed during peak for instance, the performance was irregular. The system was also slow at times to an extent that the execution of tasks took considerable time. Review Source PR Paul R. IT Chief Management Consulting Used the software for: 6-12 months ### "Improving the network reliability by automation" April 25, 2025 4.0 Pros The automated configuration backup in gives satisfaction. Being aware that device configurations are usually synchronized and can be easily repaired in a short period in the event of any problems has enhanced our disaster recovery plans.​ Cons The firmware vulnerability management appears to be a bit slow in providing the most recent updates of CVE entries. This requires follow-up by manual checking to ensure that all the vulnerabilities are closed as and when they are discovered.​ Review Source MH Mokbul H. IT Chief Retail Used the software for: 6-12 months ### "Secure our network with intelligent backups" April 27, 2025 4.0 Pros The preference for frequent automatic backups across all core devices of the Network Configuration Manager was particularly beneficial in the case of disaster recovery. It was possible for me to store multiple versions of the configuration and you could easily restore the systems. Cons The issue is occasional and mostly noticeable during facility maintenance when the real-time configuration comparison might confuse very large multi-context firewalls, thus causing minor delay in the generation of the config diff. Review Source AT Alexandru T. Project Quality Manager Business Supplies and Equipment Used the software for: 6-12 months ### "Automated majority of configuration tasks to minimize manpower efforts" April 26, 2025 4.0 Pros Network Configuration Manager handling of routine configuration work including mass configuration and auto scheduling have helped to decrease manual labour. This makes it possible for the team to further channel their efforts towards more productive tasks.​ Cons Some of the automation scripts, known as configlets, do not provide extensive failure messages in case of errors. This makes troubleshooting more complicated since finding out the root of the problem needs more examination.​ Review Source HR Henrijs R. System Administrator Higher Education Used the software for: 1-2 years ### "Making it easier to compare changes" April 19, 2025 5.0 Pros I have found the ability to track real-time changes within to have been a very useful tool. Whenever there is a change in the configuration I am able to be notified instantly so that I can keep track of changes. Cons Although this tool is quite effective, I faced some problems with backups not working at some instances. Review Source MA Muhammad A. Data Center Operator Education Management Used the software for: 6-12 months ### "Provided smart configuration oversight for daily operations" April 17, 2025 5.0 Pros With the help of Network Configuration Manager, I am able to get the backup of the configuration which in turn provides me the fallback points. When network connection was disrupted due to misconfiguration, I restored the network back to normal using a stored config version. Cons I have seen cases where the firmware of the devices is tuned and has a different version, it does not always flag them properly. Review Source SP Sascha P. Cloud Engineer Restaurants Used the software for: 1-2 years ### "Reduces our network configuration and management complexity" April 23, 2025 4.0 Pros The opportunity for using Network Configuration Manager for the simultaneous backup of various devices and managing the changes in configuration is a feature that stands out. This has helped us to cut down the time taken to perform most of these tasks manually on the platform. Cons Due to the inherent inefficiency of the networking system the software can be slower in carrying out large configuration update across diverse network equipment. This results in a slowdown and it may take time to start making changes in many devices at the same time. Review Source NS Nina S. Head of Business Development Health, Wellness and Fitness Used the software for: 6-12 months ### "Offered useful configuration backup for multi-vendor networks" April 11, 2025 4.0 I believe that using Network Configuration Manager has made it easier for me in the aspect of compliance and change management. I do not use paper logs or have scripts, which are different from one another. Pros I have liked the automatic configuration backup functionality in particular when comparing between different device vendors. It also recognizes changes on the go, stores configurations, and retains historical data; ensuring that I never lose configurations on my devices after updates or manual interjections. Cons There was irregularity when it comes to alerting in regards to particular edge routers. At times, the alerts are not fired instantly, thereby delaying the action on unauthorized changes or anomalous behavior in the remote branch devices. Review Source OK Ouria K. Data Scientist Performing Arts Used the software for: 1-2 years ### "Offering comprehensive backup and restore capabilities" April 23, 2025 5.0 Pros is an ideal solution, which can help to automate the process of configuration backups for network devices, and ensure their secure update. One more advantage of the tool is the capability of fast configuration restoration for network availability. Cons Not all multi-device updates are as smooth as was expected and some tasks are sometimes carried out manually. Review Source MA Mohamed A. IT Infrastructure and Technical Support Manager Construction Used the software for: 6-12 months ### "Gave me compliance management without all the fuss" April 9, 2025 4.0 Pros With regard to the third party management, I use its compliance rule engine to keep me prepared for audit. I set up my own rules according to internal practices, and the system highlights all violations this has become convenient to pass security audit without reviewing each case. Cons The te alert system can produce a large number of logs if the alert system is not well fine tuned. It sometimes deluge the syslog server with petty policy violation notification and this needed some tuning of the notification trigger levels. Review Source CG Cynthia G. Administrative Chief Retail Used the software for: Less than 6 months ### "Gave us important information for controlling configuration of the network" April 7, 2025 4.0 Pros In some occasions where I had made changes that affected the network this feature came in handy to sort out the problem. Real-time alerts regarding unauthorized configuration changes were very essential for security purposes. The compliance reports made audits a lot easier to deal with. Cons The firmware vulnerability scans at times generated false positives that needed to be checked by the team. The initial device discovery process was also slow when the application occurred in large networks. Review Source RB Ritu B. Computer Facilitator Higher Education Used the software for: 6-12 months ### "Proactive in configuration management and compliance audits" April 4, 2025 4.0 Pros The auto backup functionality of made it possible to ensure that the devices’ configurations were backed up systematically for use in emergency cases. This functionality was very important in ensuring that the operations went on undisrupted.​ Cons I faced challenges of compatibility with some hardware enabled devices in the process of implementation and required constant override. Extension of support for older hardware would also increase the practical usability factor of the tool.​ Review Source MM Mohamed M. Area Manager Retail Used the software for: 1-2 years ### "Automation to good fits with increasing network scale" April 10, 2025 5.0 I have been using this platform for compliance and operational purpose. It has saved me from needing to manage configs in many different ways and has given me mental resolution every time I am doing a change window. Pros I established different rules according to our company policy through and it alerted me about the breaches in near real-time. This was especially beneficial during audits where I do not have to repeatedly check the calendar independently. Cons It lacks fundamental filtering based on time range or some key commands that could have further helped filter change requests while figuring out issues. Review Source HC Hector C. Import Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Effortless network compliance and configuration control" April 2, 2025 5.0 Pros Centralization of devices simplifies the management of the network and ensures that there is easy access to relevant details of the devices in the network. It has also increased efficiency because all activities relating to that area are now coordinated in one point.​ Cons I discovered that there is limited flexibility when it comes to reporting and certain redistribution processes, which makes it difficult for the organization to get the kind of reports they need.​ Review Source MZ Marcos Z. IT Support Specialist Media Production Used the software for: 6-12 months ### "Instrumental in maintaining our network's adherence to industry regulations" April 21, 2025 5.0 Pros I appreciate that the Network Configuration Manager is also compliant with other standards PCI, HIPAA, CIS, and SOX. Automated compliance auditing means that regarding our network the configurations are as they should be, thus there is going to be no violation. Cons There are times when I was not able to receive real-time notifications for the changes to the configuration. 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