# Page 5 | ManageEngine Network Configuration Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is ManageEngine Network Configuration Manager the right Compliance solution for you? Explore 284 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews

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ManageEngine Network Configuration Manager

4.5 (284)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of ManageEngine Network Configuration Manager

## Showing most helpful reviews

Showing 101-125 of 284 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Senior IT Supervisor  
Telecommunications  
Used the software for: 1-2 years

### "What I think about ManageEngine NCM"

July 26, 2023

5.0

Using it, we can manage our network devices, backup and restore configurations, and even automate the deployment of configurations to group of devices at the same time.

Pros

Our IT infrastructure benefits greatly from backup and restores features. In case of disaster or power outage, we are so concerned about saving our devices' configurations.

Cons

The backup process for Huawei devices was a bit challenging for me, but apart from that I was satisfied with the product.

Reason for choosing ManageEngine Network Configuration Manager

The is best suited for our organization's infrastructure.

Review Source

SD

Suresh D.  
Network Engineer  
Oil & Energy  
Used the software for: 1-2 years

### "Great Product, saves Network Engineers a lot of time."

January 16, 2024

4.0

As a Network Engineer, it saved me a lot of time backing up the configuration and deploying changes.

Pros

The automatic backups and change deployments from one central point to all devices.

Cons

I don't have any dislikes. The product has all the features we require and it is easy to setup.

Review Source

VR

Verified Reviewer  
Quality Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "The suite of tools provided covers all essential aspects"

August 16, 2023

5.0

PCI Compliance solutions have significantly simplified the process of adhering to PCI DSS standards for my organization. The dashboard is intuitive and provides a comprehensive overview of the compliance status, allowing us to quickly identify areas that need attention.

Pros

The tools continuously monitoring of compliance metrics to quickly identify any deviations and take prompt corrective actions. Automated vulnerability scans that pinpoint potential security vulnerabilities in our systems, helping proactively address security risks. Implementing encryption mechanisms to protect sensitive data at rest and in transit, a fundamental aspect of PCI DDS compliance.

Cons

Overall costly, But the solution that will remain effective in the long run.

Review Source

JH

James H.  
IT Engineer  
Automotive  
Used the software for: 1-2 years

### "Perfect for us."

June 15, 2023

5.0

Our overall experience with the product was great. Their pricing is very competitive, the product was easy to install and configure, and in no time we were backing up the configurations of all of our network devices which is exactly what we wanted. We have also configured automatic change notification email alerts when any change is made on any of our network configurations.

Pros

The most important features for us are the automatic configuration backups of all of our network devices. NCM is very easy to use and very easy to implement.

Cons

I would like the ability for real time monitoring for our network devices with notification when they are no longer reachable. NCM alerts us via email when a device fails the hourly automatic config backup, which is nice, but quite what we would like from a monitoring perspective. However NCM is not a monitoring product and ManageEngine sells OpManager for that sort of thing.

Reason for choosing ManageEngine Network Configuration Manager

Familiarity with ManageEngine products (Desktop Central) and pricing.

Review Source

JD

Jesse D.  
Technology Services Coordinator  
Information Technology and Services  
Used the software for: Less than 6 months

### "Excellent network management and auditing"

June 3, 2022

5.0

So far our experience with this solution has been excellent. We needed a custom script wrote for some of our newer HP AOS-CX switches and support had that completed for us in less than 3 days. The customization and audit ability of this product is excellent and highly recommended.

Pros

The ease of setup, overall capabilities, and potential for in-depth customization in this product is unmatched in my experience. We have tried other manufacturers but they all lacked the ability to interact with such a wide array of products.

Cons

What I like least about this product is the amount of clicking required to change switch version baselines. This could be made more simple by providing shortcut selections on the devices screen.

Alternatives considered

[SolarWinds Network Configuration Manager](https://www.capterra.com/p/216635/SolarWinds-Network-Configuration-Monitor/)

Reason for choosing ManageEngine Network Configuration Manager

Its price, capabilities, and customer support made it the clear winner.

Review Source

MÇ

Melih Ç.  
Team Leader  
Information Technology and Services  
Used the software for: 1-2 years

### "Review of Network Configuration Manager"

April 4, 2024

4.0

I quite like this product because it's stable and get the job done. With bulk and automation options, it's very hand to use and I suggest all technicians to give it a try if they don't

Pros

I like bulk and remote modifications of end devices easily in ManageEngine NCM product. We can send configs to many devices in a single process. Additionally, the compliance abilitiy allows techs to standardizing the configurations as periodically checking devices automatically which is a great value for especially big companies. And finally, taking backups and even restoring them when needed save the day in disaster scenarios.

Cons

There are device templates (which allows techs to add devices easily to manage) on the product, but it should be richer. Even if the product allows techs to customize the templates, it should be much more automatic. Additionally, there are some EOS/EOL and vulnerability checks on the devices but these parts should also improved.

Review Source

AT

Ankur T.  
Sr Manager Network and Security  
Building Materials  
Used the software for: 2+ years

### "NCM Highlights for Holcim"

November 16, 2022

5.0

Very nice and comprehensive

Pros

Compliance check templates and reports which are readily available

Cons

Tough to implement as a one time effort.

Alternatives considered

[uniCenta](https://www.capterra.com/p/144894/uniCenta/)

Switched from

[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

No Compliance checks and standard templates

Review Source

Rahul C.  
Associate Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Clean and Compliant"

August 2, 2022

4.0

Overall experience with ManageEngine NCM tool was very good.

Pros

User Interface and Cost effectiveness of the Tool is what helped me the most to choose this product.

Cons

GRE features like Archiving Retention and Restoration could have been better. User management could have been improvised with ACL

Reason for choosing ManageEngine Network Configuration Manager

Cost effective

Review Source

WP

Walter P.  
IT Technical  
Education Management  
Used the software for: 1-2 years

### "Good software"

July 8, 2023

5.0

Pros

As a user of , I found its intuitive interface, powerful network management tools, and effective configuration management capabilities to be the standout features.

Cons

As a user of , I found the reporting functionality to be lacking in terms of customization options and graphical representations of data.

Review Source

SK

Suresh K.  
Solution Architect  
Information Technology and Services  
Used the software for: 1-2 years

### "NCM review"

April 26, 2023

4.0

Pros

The software is easy to install and offers a user-friendly interface that is simple to navigate. The tool's automation features allow IT teams to save time and reduce errors, as the system can automatically back up configurations, detect changes, and perform configuration changes across multiple devices simultaneously. The tool also offers comprehensive reporting capabilities, enabling IT teams to analyze network activity and identify potential issues quickly.One of the standout features of Network Configuration Manager is its ability to support a wide range of network devices, including routers, switches, firewalls, and load balancers. The tool can integrate with many of the industry's leading vendors, including Cisco, Juniper Networks, HP, and Dell, and supports several popular protocols such as SSH, Telnet, and SNMP.

Cons

I don't have personal preferences or experiences. However, some users have reported that the software's user interface can be overwhelming at times, and it may take some time to get used to all of its features. Additionally, the tool's pricing structure can be a bit complex, and some users may find it challenging to understand the various licensing options available.

Review Source

SC

Sampath C.  
Executive - ICT  
Apparel & Fashion  
Used the software for: 1-2 years

### "Best NCM application for cooperate business "

December 3, 2021

5.0

We have install NCM Plugin application with OpManager system. Saving my lot of time. we have setup all the alert systems with NCM if any changes we are receiving alert. NCM functioning level is very smooth.

Pros

Scan vulnerabilities is the main advantage. Device configuration backups, we can automate with restore . If any unauthorized access to devices generating instant alert for device admins. We can keep device configuration track for compliance activities. Saving lot of manual working time with ManageEngine NCM application.

Cons

Lot of patches are releasing, upgrade activity will have to regularly. I don't have any least point to mention about application.

Review Source

PS

Pawan S.  
Assistant Manager Projects  
Machinery  
Used the software for: Less than 6 months

### "NCM Make Life Easy "

August 24, 2023

5.0

NCM as a produce is very nice, affordable and easy to manage.

Pros

Auto configuration options and reporting

Cons

Support team and their way of resolving the issue.

Alternatives considered

[SolarWinds Network Configuration Manager](https://www.capterra.com/p/216635/SolarWinds-Network-Configuration-Monitor/)

Reason for choosing ManageEngine Network Configuration Manager

Costing

Switched from

[Ansible Automation Platform](https://www.capterra.com/p/206320/Ansible-Automation-Platform/)

No so easy to manage this and take lots of affords to make very small change.

Review Source

DB

Donald B.  
Network Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Great product"

June 7, 2023

5.0

I love manage engine products. In addition, I love how you can combine multiple products.

Pros

I like the customer support and ease of deployment. You can't find a better product in this price range.

Cons

I really cannot think of anything. This is a great product.

Alternatives considered

[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

Reason for choosing ManageEngine Network Configuration Manager

Price point and value

Review Source

PP

Pinkal P.  
Deputy manager  
Defense & Space  
Used the software for: 1-2 years

### "Efficient and Effective: Streamlining Network Configuration Management with ManageEngine Network Configrationj Manager ."

May 9, 2024

5.0

Pros

(1) User Friendly Interface. (2) Integration is very easy for Cisco and other OEM. (3) Reporting and Analysis. (4) Multi-Vendor Support. (5) Scheduled Configuration Tasks. (6) Configuration Templates for Automation. (7) Compliance and security.

Cons

(1) Cost. (2) Limited Customization like no Hardening comparison of added assets. (3) Dependency on Device support. (4) More Focus on IOS upgradation WLC and Switch automated. (5) Support limitation.

Review Source

DG

Devin G.  
Network Engineer  
Legal Services  
Used the software for: 1-2 years

### "ManageEngine Review"

May 8, 2024

5.0

It has worked great for our needs and filling a stop-gap of retired software.

Pros

Ease of use and ability to easily add/remove devices

Cons

I didn't like anything less than the most liked thing.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

EOL/EOS on support of the old platform..

Review Source

SR

Steve R.  
Infrastructure Architect  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Useful product that shows great promise"

April 22, 2024

5.0

This has been a Proof of Value implementation, and we have seen enough to go for a full implementation of the product.

Pros

I like that you can back up and restore switch config, track compliance against CIS benchmarks and have an audit trail of who made configuration changes to devices. The vulnerability and EoL reporting is also useful.

Cons

I found the initial setup of adding devices and the required credentials to be a little unclear. We needed an account with full admin rights on the network devices in order to back up config and check for vulnerabilities and compliance.

Review Source

SJ

Surendra J.  
Systems & Network Specialist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excellent Tool for Network Management and Monitoring"

October 12, 2023

4.0

It has given us a chance to monitor our inter-office MPLS traffic.

Pros

It is very detailed, and flexible supporting almost every single networking product. It keeps track of firmware versions of all appliances on your network.

Cons

Very complicated for new novice users. Not for a non-technical person

Alternatives considered

[NetBrain](https://www.capterra.com/p/266754/NetBrain/)[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

Reason for choosing ManageEngine Network Configuration Manager

Price and flexiblity

Switched from

[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

This software is a lot more flexible.

Review Source

PR

Pier-Alexandre R.  
System Administrator  
Information Technology and Services  
Used the software for: 6-12 months

### "Great platform for smaller buisness"

May 7, 2024

5.0

Pros

Quite extensive with features. the configlets are easy to use and quite practical. The list of recommended version for each device is one of the main reason we got this product.

Cons

There are small things here and there that could be annoying when you are migrating; menus refreshing after almost each operations, when doing some actions you are sent to an other place in the page and can't go back without navigating the menu again. nothing critical but can take some time when doing big jobs.

Switched from

[SolarWinds Network Configuration Manager](https://www.capterra.com/p/216635/SolarWinds-Network-Configuration-Monitor/)

Solar Wind was more expensive and lacking features we needed that NCM had in the base package

Review Source

AG

Arief G.  
Sr. Officer  
Consumer Services  
Used the software for: 2+ years

### "Very good"

August 8, 2023

4.0

Helpfull tools, especially when device down ang we need restore configuration to new device, fast and easy.

Pros

Backup configuration, and version configuration change, easy to use and monitor

Cons

User interface tool looks like heavy to load, need good spec to load

Reason for choosing ManageEngine Network Configuration Manager

Easy to use

Review Source

NS

Nektarios S.  
Network Enginner  
Information Technology and Services  
Used the software for: 1-2 years

### "The Best Network Configuration Manager"

April 19, 2024

5.0

Pros

The revision of backups which can have every time.

Cons

The gui interface of web interface pages.

Review Source

VK

Veer K.  
Sr.Administrator  
Entertainment  
Used the software for: 6-12 months

### "ManageEngine NCM-Good Tool"

June 15, 2024

5.0

Pros

I like most about is it saves time and makes network administrators life so easy, automates all configuration tasks, Easy to troubleshoot the issues of network devices,Network Configuration Manager is an user friendly.

Cons

Nothing cons to say about ManageEngine NCM.

Review Source

MS

Mohamed S.  
Network Engineer  
Building Materials  
Used the software for: I used a free trial

### "Network Configuration Manager for Secure and stable network"

June 2, 2024

4.0

NCM is the perfect tool for Managing the network, there is features for backup and change management, roll back changes, notification etc. also it supports different network devices from multiple vendors it is very suitable for organization with network containing more nodes and devices controlled by admins.

Pros

One of the core features of NCM that excited me is the Automated change management functionality, that we can track the change in real time, and we can know who mad these changes also the time of change is made

Cons

All features of NCM is very helpful for professional networking environment and in that features change notifications can be selected is the least one for me, also it should be helpful when more employees working with the same level and using NCM for change and Backup Managment of various Networking devices we can know who made that and there is option for roll back if it is undesirable.

Alternatives considered

[SolarWinds Network Configuration Manager](https://www.capterra.com/p/216635/SolarWinds-Network-Configuration-Monitor/)

Review Source

VR

Verified Reviewer  
Network Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "NCM - Great so Far"

January 25, 2023

4.0

We are using NCM to make sure we have config backups of our network devices. In the future, we will explore the compliance and syslog change management piece.

Pros

Personally, I like the layout and the many different features. We are just getting started and have only scratched the surface but so far, its been pretty sweet. I would say there is a bit of a learning curve but that comes with most things. With a little trial and error, it is not too bad. That is not to mention support is great (thanks \[sensitive content hidden\]), they respond ASAP and get you to a resolution.

Cons

I think the inventory view could make it a bit more clear on what is managed on what isn't. For example, you might have a device that has the credentials applied and you can attempt to back it up but it might not be "managed". Maybe the icons could be more explanatory initially.

Alternatives considered

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

Reason for choosing ManageEngine Network Configuration Manager

Haven't fully decided yet as it is a team decision.

Review Source

VR

Verified Reviewer  
System Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "NCM Best Features"

June 29, 2020

4.0

Managing many network devices, NCM helps me to backup configurations centrally. In addition, the orchestration and execution of scheduled scripts greatly facilitates the administration and management of assets based on customer requests.

Pros

\- Programmable configlets - Centralized backup - Groups - Firmware vulnerabilities wanrnings - Integration with other Manageengine products - Accurate reports - Technical Support is fast to reply and also very kind and helpful

Cons

\- Sometimes internal DB mantain deleted records indexes - UI is a little bit glitchy on certain menus

Review Source

Response from ManageEngine

July 8, 2020

Hey there, thanks for your valuable feedback. Please write to us ncm-support@manageengine.com at so that we can assist you.

KPM

Kali Prasad M.  
Network Security Expert  
Information Technology and Services  
Used the software for: 2+ years

### "Great Software to manage your network."

August 4, 2022

5.0

User friendly interface and easy to use.

Pros

I love the configuration manager. Its easy to compare old config with new one and ability to find out the wrong entry.

Cons

Nothing specific found in it. It's just awesome

Review Source

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