# Page 5 | ManageEngine Network Configuration Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is ManageEngine Network Configuration Manager the right Compliance solution for you? Explore 280 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews

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ManageEngine Network Configuration Manager

4.5 (280)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of ManageEngine Network Configuration Manager

## Showing most helpful reviews

Showing 101-125 of 280 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Anand S.  
AVP Infrastructure Network  
Financial Services  
Used the software for: 2+ years

### "Good tool for NCM"

May 2, 2024

5.0

Its helps to manage the backup and do the configuration of devices on large run

Pros

Its helps to manage the backup and do the configuration of devices on large run

Cons

No proper tech reference.we need to raise a tac and that is also take much time

Review Source

ML

Miles L.  
Jr. Network Administrator  
Building Materials  
Used the software for: 2+ years

### "Configuration Management Tool"

May 6, 2024

5.0

So far I'm satisfied with the NCM since it will suits my networking tools.

Pros

Easy to configuration and control the changes each switch.

Cons

Lots of perquisites to fill in in order to fully use the NCM.

Reason for choosing ManageEngine Network Configuration Manager

It was introduced by our department manager.

Review Source

tsU

tharanga suranjith U.  
Senior Manager -network infstructre and network security  
Financial Services  
Used the software for: 6-12 months

### "ManageEngine NCM"

March 23, 2023

4.0

comparing technical support and features Manage Engine ncm is better than other products.

Pros

Device configuration backup is an important feature in ManageEngine NCM. It allows organizations to automatically and regularly back up the configurations of their network devices, ensuring that critical network configurations are always safe and available in case of a failure or other issue.

Cons

ManageEngine NCM supports a wide range of network devices from various vendors, including Cisco, Juniper, HP, Fortinet, and more. It is available as both an on-premises and cloud-based solution, making it accessible to organizations of all sizes.

Reason for choosing ManageEngine Network Configuration Manager

We have done two POCs with ManageEngine NCM and Motadata products, but comparing technical support and features, ManageEngine NCM is better than the other products.

Review Source

cH

chandrashekar H.  
Solution Architect  
Banking  
Used the software for: 1-2 years

### "Configuration Management "

April 28, 2023

5.0

Tracking of changes, Compliance

Pros

Configuration Management and Compliance Tracking

Cons

I am not finding any Cons at present with the use of this product

Alternatives considered

[Ansible Tower](https://www.capterra.com/p/149875/Ansible-Tower/)

Reason for choosing ManageEngine Network Configuration Manager

Configuration ManagementWork flow integrationTracking of changes

Review Source

gA

godswill A.  
network security officer  
Banking  
Used the software for: Less than 6 months

### "Good Network Solutions"

May 3, 2024

5.0

Pros

the interface, the live chat options which i used yesterday, it was fast and reliable

Cons

not much, i feel like more can be done tho, but hey you are guys are in the good

Review Source

VR

Verified Reviewer  
IT MAnager  
Insurance  
Used the software for: 6-12 months

### "Features available on Network Configuration Manager"

April 28, 2020

5.0

NCM is compliance with industry standards. It is PCI, SOX and HIPAA compliance ensures data is secure.

Pros

With the current Covid-19 situation, I have been able to make maximum use of the features available in order to monitor our network and ensure business continuity. The reports generated by Firewall features within OPManager Plus are really useful. ManageEngine Support have been very swift in customising reports specific to our needs.

Cons

With all software, you must spend time initially tweaking to ensure the software works correctly. I found it difficult at times to understand the requirements to get the software to work.

Alternatives considered

[Kaseya VSA](https://www.capterra.com/p/100303/Kaseya-VSA/)

Reason for choosing ManageEngine Network Configuration Manager

ManageEngine's ethic in providing support for their customers is superb. I had an engineer onsite to ensure all my requirements are met. Once I became familiar with the product I was able to request customised reports which I ManageEngine Op Manager Plus team were able to provide.

Switched from

[VoIP & Network Quality Manager](https://www.capterra.com/p/216636/VNQM/)

I am not familiar with SolarWind, unfortunately I was faced with a brick wall when it came to support. Also cost was factor and I found all the features I need would cost more with SolarWind.

Review Source

MM

Martin M.  
Infrastructure Engineer  
Financial Services  
Used the software for: 1-2 years

### "Useful add-on"

February 27, 2024

4.0

I like it but it took a while to find my way around. The support team are great and very helpful but some dedicated training videos would be good.

Pros

NCM is part of our Opmanager deployment so I didn't know much about it when we deployed it The more I use it the more i found out about it. It has some very useful features and is a very good bolt on for Opmanager

Cons

It is not well laid out. Not sure if this is because it is a bolt on rather than a standalone product but I feel that things are scattered about, instead of everything being under a single menu option.. There are two or three different ways to get to NCM specific components and this make sit difficult to find setting if you are unfamiliar with it.

Reason for choosing ManageEngine Network Configuration Manager

It came as part of the Opmanager suite so it wasn't a proactive choice.

Review Source

GB

Ganesh B.  
Senior Manager-Security Engg  
Information Services  
Used the software for: 2+ years

### "ME NCM is very cost-effective tool for small to medium size organizations."

June 16, 2023

5.0

ME NCM tool is easy to install and configure. Auditing and reporting of the tool is excellentBacking up process is good to schedule.Scheduling backup and configuration is good option.

Pros

The solution is very cost-effective and has better value than the provided feature. It's well-suited for small to medium-sized business organizations

Cons

AI-OPS related automated detection and response config backups will be added advantage.Testing functionality

Reason for choosing ManageEngine Network Configuration Manager

Good coverage and features for cost effective solution. Simple to configure.

Review Source

VR

Verified Reviewer  
Senior IT Supervisor  
Telecommunications  
Used the software for: 1-2 years

### "What I think about ManageEngine NCM"

July 26, 2023

5.0

Using it, we can manage our network devices, backup and restore configurations, and even automate the deployment of configurations to group of devices at the same time.

Pros

Our IT infrastructure benefits greatly from backup and restores features. In case of disaster or power outage, we are so concerned about saving our devices' configurations.

Cons

The backup process for Huawei devices was a bit challenging for me, but apart from that I was satisfied with the product.

Reason for choosing ManageEngine Network Configuration Manager

The ManageEngine Network Configuration Manager is best suited for our organization's infrastructure.

Review Source

SR

Steve R.  
Infrastructure Architect  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Useful product that shows great promise"

April 22, 2024

5.0

This has been a Proof of Value implementation, and we have seen enough to go for a full implementation of the product.

Pros

I like that you can back up and restore switch config, track compliance against CIS benchmarks and have an audit trail of who made configuration changes to devices. The vulnerability and EoL reporting is also useful.

Cons

I found the initial setup of adding devices and the required credentials to be a little unclear. We needed an account with full admin rights on the network devices in order to back up config and check for vulnerabilities and compliance.

Review Source

NS

Nektarios S.  
Network Enginner  
Information Technology and Services  
Used the software for: 1-2 years

### "The Best Network Configuration Manager"

April 19, 2024

5.0

Pros

The revision of backups which can have every time.

Cons

The gui interface of web interface pages.

Review Source

SD

Suresh D.  
Network Engineer  
Oil & Energy  
Used the software for: 1-2 years

### "Great Product, saves Network Engineers a lot of time."

January 16, 2024

4.0

As a Network Engineer, it saved me a lot of time backing up the configuration and deploying changes.

Pros

The automatic backups and change deployments from one central point to all devices.

Cons

I don't have any dislikes. The product has all the features we require and it is easy to setup.

Review Source

VR

Verified Reviewer  
Quality Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "The suite of tools provided covers all essential aspects"

August 16, 2023

5.0

PCI Compliance solutions have significantly simplified the process of adhering to PCI DSS standards for my organization. The dashboard is intuitive and provides a comprehensive overview of the compliance status, allowing us to quickly identify areas that need attention.

Pros

The tools continuously monitoring of compliance metrics to quickly identify any deviations and take prompt corrective actions. Automated vulnerability scans that pinpoint potential security vulnerabilities in our systems, helping proactively address security risks. Implementing encryption mechanisms to protect sensitive data at rest and in transit, a fundamental aspect of PCI DDS compliance.

Cons

Overall costly, But the solution that will remain effective in the long run.

Review Source

JH

James H.  
IT Engineer  
Automotive  
Used the software for: 1-2 years

### "Perfect for us."

June 15, 2023

5.0

Our overall experience with the product was great. Their pricing is very competitive, the product was easy to install and configure, and in no time we were backing up the configurations of all of our network devices which is exactly what we wanted. We have also configured automatic change notification email alerts when any change is made on any of our network configurations.

Pros

The most important features for us are the automatic configuration backups of all of our network devices. NCM is very easy to use and very easy to implement.

Cons

I would like the ability for real time monitoring for our network devices with notification when they are no longer reachable. NCM alerts us via email when a device fails the hourly automatic config backup, which is nice, but quite what we would like from a monitoring perspective. However NCM is not a monitoring product and ManageEngine sells OpManager for that sort of thing.

Reason for choosing ManageEngine Network Configuration Manager

Familiarity with ManageEngine products (Desktop Central) and pricing.

Review Source

JD

Jesse D.  
Technology Services Coordinator  
Information Technology and Services  
Used the software for: Less than 6 months

### "Excellent network management and auditing"

June 3, 2022

5.0

So far our experience with this solution has been excellent. We needed a custom script wrote for some of our newer HP AOS-CX switches and support had that completed for us in less than 3 days. The customization and audit ability of this product is excellent and highly recommended.

Pros

The ease of setup, overall capabilities, and potential for in-depth customization in this product is unmatched in my experience. We have tried other manufacturers but they all lacked the ability to interact with such a wide array of products.

Cons

What I like least about this product is the amount of clicking required to change switch version baselines. This could be made more simple by providing shortcut selections on the devices screen.

Alternatives considered

[SolarWinds Network Configuration Manager](https://www.capterra.com/p/216635/SolarWinds-Network-Configuration-Monitor/)

Reason for choosing ManageEngine Network Configuration Manager

Its price, capabilities, and customer support made it the clear winner.

Review Source

MÇ

Melih Ç.  
Team Leader  
Information Technology and Services  
Used the software for: 1-2 years

### "Review of Network Configuration Manager"

April 4, 2024

4.0

I quite like this product because it's stable and get the job done. With bulk and automation options, it's very hand to use and I suggest all technicians to give it a try if they don't

Pros

I like bulk and remote modifications of end devices easily in ManageEngine NCM product. We can send configs to many devices in a single process. Additionally, the compliance abilitiy allows techs to standardizing the configurations as periodically checking devices automatically which is a great value for especially big companies. And finally, taking backups and even restoring them when needed save the day in disaster scenarios.

Cons

There are device templates (which allows techs to add devices easily to manage) on the product, but it should be richer. Even if the product allows techs to customize the templates, it should be much more automatic. Additionally, there are some EOS/EOL and vulnerability checks on the devices but these parts should also improved.

Review Source

MK

Milovan K.  
Head of IT  
Banking  
Used the software for: 2+ years

### "Great tool not expencive"

April 12, 2024

5.0

Pros

Like configuration backup and version history. End of support report, massive configuration, compliance

Cons

Compliance should have more templates, more supported devices

Reason for choosing ManageEngine Network Configuration Manager

Recommendations from other IT experts, good price

Review Source

AT

Ankur T.  
Sr Manager Network and Security  
Building Materials  
Used the software for: 2+ years

### "NCM Highlights for Holcim"

November 16, 2022

5.0

Very nice and comprehensive

Pros

Compliance check templates and reports which are readily available

Cons

Tough to implement as a one time effort.

Alternatives considered

[uniCenta](https://www.capterra.com/p/144894/uniCenta/)

Switched from

[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

No Compliance checks and standard templates

Review Source

Rahul C.  
Associate Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "Clean and Compliant"

August 2, 2022

4.0

Overall experience with ManageEngine NCM tool was very good.

Pros

User Interface and Cost effectiveness of the Tool is what helped me the most to choose this product.

Cons

GRE features like Archiving Retention and Restoration could have been better. User management could have been improvised with ACL

Reason for choosing ManageEngine Network Configuration Manager

Cost effective

Review Source

WP

Walter P.  
IT Technical  
Education Management  
Used the software for: 1-2 years

### "Good software"

July 8, 2023

5.0

Pros

As a user of ManageEngine Network Configuration Manager, I found its intuitive interface, powerful network management tools, and effective configuration management capabilities to be the standout features.

Cons

As a user of ManageEngine Network Configuration Manager, I found the reporting functionality to be lacking in terms of customization options and graphical representations of data.

Review Source

SK

Suresh K.  
Solution Architect  
Information Technology and Services  
Used the software for: 1-2 years

### "NCM review"

April 26, 2023

4.0

Pros

The software is easy to install and offers a user-friendly interface that is simple to navigate. The tool's automation features allow IT teams to save time and reduce errors, as the system can automatically back up configurations, detect changes, and perform configuration changes across multiple devices simultaneously. The tool also offers comprehensive reporting capabilities, enabling IT teams to analyze network activity and identify potential issues quickly.One of the standout features of Network Configuration Manager is its ability to support a wide range of network devices, including routers, switches, firewalls, and load balancers. The tool can integrate with many of the industry's leading vendors, including Cisco, Juniper Networks, HP, and Dell, and supports several popular protocols such as SSH, Telnet, and SNMP.

Cons

I don't have personal preferences or experiences. However, some users have reported that the software's user interface can be overwhelming at times, and it may take some time to get used to all of its features. Additionally, the tool's pricing structure can be a bit complex, and some users may find it challenging to understand the various licensing options available.

Review Source

SC

Sampath C.  
Executive - ICT  
Apparel & Fashion  
Used the software for: 1-2 years

### "Best NCM application for cooperate business "

December 3, 2021

5.0

We have install NCM Plugin application with OpManager system. Saving my lot of time. we have setup all the alert systems with NCM if any changes we are receiving alert. NCM functioning level is very smooth.

Pros

Scan vulnerabilities is the main advantage. Device configuration backups, we can automate with restore . If any unauthorized access to devices generating instant alert for device admins. We can keep device configuration track for compliance activities. Saving lot of manual working time with ManageEngine NCM application.

Cons

Lot of patches are releasing, upgrade activity will have to regularly. I don't have any least point to mention about application.

Review Source

PS

Pawan S.  
Assistant Manager Projects  
Machinery  
Used the software for: Less than 6 months

### "NCM Make Life Easy "

August 24, 2023

5.0

NCM as a produce is very nice, affordable and easy to manage.

Pros

Auto configuration options and reporting

Cons

Support team and their way of resolving the issue.

Alternatives considered

[SolarWinds Network Configuration Manager](https://www.capterra.com/p/216635/SolarWinds-Network-Configuration-Monitor/)

Reason for choosing ManageEngine Network Configuration Manager

Costing

Switched from

[Ansible Automation Platform](https://www.capterra.com/p/206320/Ansible-Automation-Platform/)

No so easy to manage this and take lots of affords to make very small change.

Review Source

DB

Donald B.  
Network Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Great product"

June 7, 2023

5.0

I love manage engine products. In addition, I love how you can combine multiple products.

Pros

I like the customer support and ease of deployment. You can't find a better product in this price range.

Cons

I really cannot think of anything. This is a great product.

Alternatives considered

[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

Reason for choosing ManageEngine Network Configuration Manager

Price point and value

Review Source

AN

Aswin N.  
Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Network Configuration Management user experience"

April 18, 2024

5.0

Pros

Ease of usability and it provides a great set of features.

Cons

Need to go in depth to understand various features which requires additional training.

Review Source

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