# Page 7 | ManageEngine Network Configuration Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is ManageEngine Network Configuration Manager the right Compliance solution for you? Explore 280 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews

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ManageEngine Network Configuration Manager

4.5 (280)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of ManageEngine Network Configuration Manager

## Showing most helpful reviews

Showing 151-175 of 280 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RN

Raghu N.  
Network and security admin  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "NCM review"

January 18, 2024

4.0

Overall satisfied with NCM product. as well as customer support.

Pros

Ease of Management and initial setup. Good to keep us MSB and configurations backup

Cons

Multiple options sometimes confusing.sometimes hard to find Troubleshooting documents

Review Source

MT

Michael T.  
Manager, Network & Systems Engineering  
Telecommunications  
Used the software for: 1-2 years

### "Simplified Network Configuration management"

March 25, 2022

5.0

Manage Engine NCM simplifies the task of checking all of my network devices configurations for compliance with a set of defined configuration standards.

Pros

Manage Engine makes it easy to save and store a copy of all of your network device configurations and keep historical copies as changes are made.

Cons

The end of life hardware and software tracking could use more work. Some of the EOL data has to be manually entered rather than dynamically pulled from vendor web sites.

Review Source

YH

Yariv H.  
CISO  
Computer & Network Security  
Used the software for: 2+ years

### "NCM - the best compliance tool for network devices "

January 12, 2022

5.0

To comply with CIS standard we have build the compliance rules to all network devices. It was easy to write it and manage it. Reports were accepted by audit. Network configuration backup and change management was just a bonus.

Pros

Support all Network devices out there, create backups and change management to network devices. allow to create complicated compliance rules .

Cons

ability to export compliance rules to share with others is missing.

Reason for choosing ManageEngine Network Configuration Manager

NCM is easy to implement, supports ALL network devices out there. with a very good engine to write compliance rules.

Review Source

KH

Kiel H.  
MIS Director  
Mental Health Care  
Used the software for: 1-2 years

### "Network Configuration Manager is a fantastic addon to Opamanger"

March 8, 2023

5.0

Overall, the manageengine tools are fantastic and provide a lot of features for a very reasonable cost. The integration of these ad-hoc tools within some of their larger tools like Opmanger just makes them even better.

Pros

Honestly, it nearly set itself up. We obviously had to create some policy customization, but out of the box it was immediately useful by identifying issues with firmware updates, capturing config backups and all sorts of other taks.

Cons

We had an issue with the config backup on a single switch that even manageengine couldn't immediately help with. It took a few tries to find a tech who could assist. Other than that, it works really well.

Review Source

LRA

Laxmikanth Rao A.  
Manager IT  
Financial Services  
Used the software for: 1-2 years

### "Manage Engine Products - AWESOME..!!!"

October 26, 2023

5.0

In One Word it is AWESOME..!!!

Pros

Pricing..!!! is more effective when compared with other products.

Cons

Almost good, but need be more keen on Org. requirements

Review Source

fK

faisal K.  
head of infrastructure  
Automotive  
Used the software for: 1-2 years

### "op manager review"

November 16, 2023

3.0

it is installed but not properly configured, even contacted managengine heads in gitex, but they did not even call. This isbthe treatment for 2nd biggest company of saudi arabia

Pros

amazing features , backup is good option

Cons

lots of feature but no support on configuration from vendor and system integration people lacks of knowledge.

Review Source

NN

Nishant N.  
Delivery Manager - APAC  
Building Materials  
Used the software for: 2+ years

### "Easy our compliance & audit requirements"

January 30, 2023

5.0

Compliance and Audit requirements are fulfilled very well

Pros

Managing uniform configuration across landscape

Cons

So way you can deploy with automation will be very helpful

Reason for choosing ManageEngine Network Configuration Manager

Other product was complicated to manage and expensive

Review Source

KN

Krishnan N.  
Transformation manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Efficient tool for network devices "

June 5, 2023

5.0

From the day one software solutioning to implementation, entire cycle Manage engine team helps us to smooth transition

Pros

Having many satisfying feature, really helps automated way of configuring the network based devices, thus reduces downtime and increase the uptime, hence easy to configure as bulk device, administration, task based activities, smooth transition from multivendor devices.

Cons

we yet to see the experience for big bang approach, hope that time we will see any cons

Alternatives considered

[SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

Review Source

ME

Malcolm E.  
Network Specialist  
Medical Devices  
Used the software for: 6-12 months

### "Manage Engine NCM "

April 6, 2023

4.0

Good product, reasonably priced, fairly easy to setup and Support were always responsive.

Pros

Easy of deployment and configuration. Flexible scripting to roll out config changes. Good set of features including compliance checks, vulnerability assessments, backup and restore.

Cons

There is a lag with the ssh client when typing compared to Putty. Not a major issue but if doing anything of note on a device would use putty. There is a tag feature which can be used to organise devices, once set cant be changed which is an annoyance if you accidentally assign the wrong TAG. The in built compliance checks don't always match the device commands so need tweaking.

Reason for choosing ManageEngine Network Configuration Manager

From demos seemed to be simpler product to set up and seemed more of a standalone product.

Review Source

mR

michael R.  
Net admin  
Mining & Metals  
Used the software for: 2+ years

### "Linux version and integration is more difficult to upgrade and install. "

July 17, 2023

5.0

Cons

Linux version and integration is more difficult to upgrade and install.

Reason for choosing ManageEngine Network Configuration Manager

Because we are using ManageEngine products

Review Source

RK

Raghesh K.  
ITSM Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "NCM for Network Management"

September 21, 2023

5.0

Automatic config backup and alerting on config changes are really helpful. EOL EOS updates is another benefit we are getting from NCM.

Pros

Configuration backup feature is mostly used and it helps our Network administrators to backup configurations with ease.

Cons

Current Dasboard is ok however there is a room for improvement.

Review Source

JD

Johan D.  
Infrastructure Engineer Network,Security&Telecom  
Computer Networking  
Used the software for: 1-2 years

### "Opmanager NCM"

February 26, 2020

4.0

Backups of configs of our switches. You get a nice overview in graphs/reports which switches have been backed up successfully.

Pros

I like the nice interface and the responsive support that remotely helps in case of problems. It is easy to shedule backups of configs of your switches and to verify what changes have been done to these configs or compare configs. Scripting for deploying vlan's across several switches for example is also an easy task.

Cons

Although the interface is nice ;if you sometimes look for something it is sometimes difficult to find what you are looking for because there are so many things where you can click onto.... It is a pity that Vlan overviews and some other useful info are a separate product (included in portmapper);I think it should be included by default into NCM.

Reason for choosing ManageEngine Network Configuration Manager

Because we don't use Cisco and our brand of switches was not supported.

Review Source

VR

Verified Reviewer  
Network Engineer  
Media Production  
Used the software for: 6-12 months

### "Takes patience to get right, but overall a great product"

December 6, 2021

4.0

It took some time to get it set up right, and had to jump through a few hoops to get it to backup the WLCs. But once all was setup , the product runs great and is very usefull.

Pros

Support for multiple vendors. Easy to configure templates. Quick and responsive UI.

Cons

Discovery and addition not very accurate. Adding a node is not straight forward. Can't modify names of nodes. Can't search through nodes.

Alternatives considered

[Ansible Tower](https://www.capterra.com/p/149875/Ansible-Tower/)

Reason for choosing ManageEngine Network Configuration Manager

It was more focused and had enterprise support

Review Source

kkD

kaushal kishor D.  
Manager- IT  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Digital Automation with ManageEngine"

October 14, 2022

4.0

Excellent experience and we are confident on ManageEngine services. We are already using a product of Zoho ticketing of the same, which is best for our use.

Pros

Comprehensive network visibility and prevention of Network disaster

Cons

Cloud service monitoring is not expected from S/w side, because for any bandwidth issue we will check and confirm by RCA first by S/w logs.

Reason for choosing ManageEngine Network Configuration Manager

ManageEngine OpManager Plus to get a consolidated one and most importantly to be with a trusted brand like "ManageEngine"

Review Source

ST

Senthilnathan T.  
Senior Network Engineer  
Media Production  
Used the software for: 1-2 years

### "Network Configuration Manager - The easy but efficient way to handle Cisco infrastructure"

January 27, 2022

5.0

Pros

Ease of use, Good Support, Versatility are the main reasons to prefer and stay with NCM; It works well with any Cisco product and we use it heavily for audit compliance, backup solution, configuration push etc.,

Cons

Not much to comment as its a good product

Alternatives considered

[Kiwi Syslog Server](https://www.capterra.com/p/238901/Kiwi-Syslog-Server/)[Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)

Reason for choosing ManageEngine Network Configuration Manager

Good Value for Money Swift Support

Switched from

[Kiwi Syslog Server](https://www.capterra.com/p/238901/Kiwi-Syslog-Server/)

More Features and better support from the backend technical and sales team

Review Source

WS

Warren S.  
Infrastructure Engineer  
Telecommunications  
Used the software for: 6-12 months

### "One Pane of Glass"

October 28, 2020

4.0

My overall experience is a positive one and I think once the small bugs are addressed it will be a very popular product at a third of the cost of some industry leaders such as Solarwinds. Perfect for businesses that sit on the threshold between medium and large business.

Pros

NCM, along with its supporting packages gives you a very powerful toolset. NCM is amazing at providing all the necessary management features all in one pane of glass. The ability to track changes and backup are very useful as well as the ability to alert and monitor interfaces.

Cons

There isn't one specific feature that i didn't like however I would say that there appears to be a mixed experience when it comes to implementing. There appears to be a bug with running backup and change detection at the same time, some switches tend to repeat certain syslog messages and this in turn creates a backup loop.

Reason for choosing ManageEngine Network Configuration Manager

We have a good toolset already provided by Manage engine and they are working well and have been a good value for money.

Review Source

RW

Ravihara W.  
Senior Manager IT Security  
Banking  
Used the software for: 2+ years

### "Need to map the organization requirements with the product capabilities when evaluating the product "

April 4, 2023

4.0

Managing network device configurations from the single console and checking the compliance levels from the single dashboard with reports.

Pros

PCI compliance requirement fulfilment with not much effort from the NCM tool.

Cons

Manage Engine tool provided all organization requirements expected from the Network configuration manager

Reason for choosing ManageEngine Network Configuration Manager

Support for multiple products

Review Source

DG

Derlis G.  
Administrador de Infraestructura TI  
Banking  
Used the software for: 2+ years

### "NCM Review"

August 11, 2021

4.0

The NCM allows me to have an efficient backup of the configuration of the devices and to control the compliance of policies. So also for the implementation of new functionalities, it was easy to update to the new versions.

Pros

NCM allows me to have control of equipment configurations, changes and compliance.

Cons

That does not allow me to directly import the backups of the devices.

Alternatives considered

[SolarWinds Network Configuration Manager](https://www.capterra.com/p/216635/SolarWinds-Network-Configuration-Monitor/)

Reason for choosing ManageEngine Network Configuration Manager

Price

Review Source

BD

Brian D.  
Consulting Network Engineer  
Telecommunications  
Used the software for: 6-12 months

### "Great Company and Software Support"

May 11, 2020

5.0

We were looking for a simple and easy to use management software that reflected out customer test environment and gave us customization and ease of use management software we could use to manage our lab.

Pros

I love the ease of management and the simplicity of using the software. Everything is laid out in a very seamless and logical manner and nothing stands out as being out of place or located in some buried menu somewhere. Everything is easy to access and navigate through and the support, if needed, is always there and ready to help.

Cons

Cost can be a little off-putting at first but once you realize the value you're getting for your money it's more than worth the cost.

Alternatives considered

[N-sight RMM](https://www.capterra.com/p/163344/N-sight/)

Reason for choosing ManageEngine Network Configuration Manager

Price, ease of use, and quality of support.

Review Source

Response from ManageEngine

July 8, 2020

Hey Brian, thanks for your valuable feedback. This drives us to keep improving our products.

AM

Atul M.  
Technical Service Engineer Expert  
Information Technology and Services  
Used the software for: Less than 6 months

### "Best for NCM"

March 28, 2024

5.0

Good to have it for network envirnoment to manage. Best to use along with Opmanager and NFA for more effectiveness of Network infrastructure handling and monitoring.

Pros

1\. Compliance reports. 2. Two Factor authentication 3. Multiple login options i.e. Basic, SAML, 2 factor etc 4.Third party integration

Cons

Thirdparty integration can be made avaiable with API or webhook. SNMP Traps required to send for any alerting / alarms /events.

Review Source

TS

Tim S.  
Senior Network Engineer  
Computer Software  
Used the software for: 2+ years

### "NCM Review"

April 24, 2020

4.0

Overall the product is very stable and works continuously. We've had a handful of issues, but the support team were great on identifying and resolving issues for us.

Pros

We backup all out devices hourly and have emailed change detection enabled, this is key for our global team to understand any changes made clearing showing the before and after changes.

Cons

We have some Cisco ASA Firewalls with multiple contexts which are only accessible from the mgmt context, so are not able to see each context in NCM. As a workaround, we use configlets to backup all context files by tftp instead. Also it would be great to have the open to change a device template attached to a device, currently if we want to use a different device template, we have to delete and re-add - which also loses all config change history.

Review Source

DB

Devender B.  
Delivery Head  
Information Technology and Services  
Used the software for: 2+ years

### "Feedback"

November 16, 2022

4.0

Pros

This product is much more economic than others

Cons

this product needs to be more scalable and stable

Review Source

AW

Adam W.  
Infrastructure Engineer  
Hospital & Health Care  
Used the software for: 6-12 months

### "Discover your Network"

August 15, 2023

5.0

Pros

Device discovery makes my life so easy, by discovering and recording devices on the network so i can find devices quickly and also provides informative inventory to help when auditing. Config Backup allows me to ensure all configs are backed up and ready to use in case of diaster.

Cons

Not the least favourite but compliance to industry standards is not required for my network and my company.

Review Source

WC

Will C.  
VP of IT  
Wholesale  
Used the software for: 1-2 years

### "Great Product"

December 13, 2023

5.0

Great process, Great product. It is a no nonsense approach to backup and manage your network devices

Pros

Easy to setup and was able to manage devices quickly

Cons

Version control could get a little confusing at first but I got used to it

Switched from

[Kiwi Syslog Server](https://www.capterra.com/p/238901/Kiwi-Syslog-Server/)

Cost and usability from the previous product

Review Source

VR

Verified Reviewer  
Tech consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "NCM for Networkers "

June 21, 2022

5.0

Pros

Everything is combined in this tools , no need to use any other tolls if you use NCM.

Cons

Due to multiple features of tool it is a bit complex for beginners .

Review Source

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