--- title: "SmartDocuments Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SmartDocuments Software - reviews, pricing plans, popular comparisons to other Document Management products and more." source_url: "https://www.capterra.com/p/172284/SmartDocuments/" page_type: "product" language: "en" --- # SmartDocuments Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SmartDocuments ## What is SmartDocuments? Smart template driven document creation and automation, (MS Word) document template management, Corporate Identity compliance, High volumes of document output, document creation on the go with the app and so much more. Integrate us, use us as standalone or work as partners. SmartDocuments has over 20 years experience in the document creation business.. We have offices in Germany and Sweden. We help Governments, large industries, Tech companies such as Philips and many more to work smarter. ## What is SmartDocuments used for? [Document Generation](https://www.capterra.com/document-generation-software/)[Document Management](https://www.capterra.com/document-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1500 Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SmartDocuments?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.smartdocuments.com&name=SmartDocuments) ## SmartDocuments Overview Updated August 2026 AI summary SmartDocuments enables organizations of all sizes to manage, automate, and generate documents efficiently, supporting complex workflows with features like access controls, version control, compliance tracking, and electronic signature. Its integration with Microsoft SharePoint and SAP Business One, along with options for drag-and-drop, offline access, and file conversion, offers flexibility across cloud, desktop, and mobile deployments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SmartDocuments 5.0 (2) VS. [4.5 (1,257)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting Price $1500 Per Year Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.4 (2,798) Value For Money 5.0 (2) Value For Money 4.2 (2,170) Customer Service 5.0 (2) Customer Service 4.3 (1,939) ## SmartDocuments alternatives Highest Rated [4.8 (19)](https://www.capterra.com/p/203905/BrandOffice/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (576)](https://www.capterra.com/p/167449/Nitro/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) [4.7 (2,889)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227146/Microsoft-Word/) [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) [4.7 (4,258)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) ## FAQs about SmartDocuments Overview ### What company size and specific industries is SmartDocuments built for? SmartDocuments is designed for governments, multinational companies, housing cooperatives, insurance providers, healthcare organizations, legal teams, HR departments, and real-estate businesses that handle complex or high volumes of documents each day. It fits organizations of many sizes, especially larger operations with demanding document workflows. Features and Usability ### What are the key features of SmartDocuments? SmartDocuments offers document generation, document automation, and template management for creating standardized files. It also includes workflow automation, workflow management, and version control for document handling, plus access controls/permissions, compliance management, and compliance tracking. Additional features include electronic signature, digital signature, file conversion, archiving & retention, and full text search. Integrations ### Which third-party tools and platforms does SmartDocuments integrate with? SmartDocuments integrates with 2 third-party platforms: Microsoft SharePoint and SAP Business One. These native connections cover document management and ERP workflows, giving SmartDocuments a focused integration set for organizations that need links to Microsoft and SAP environments. Getting Started and Support ### What training and onboarding options does SmartDocuments offer? SmartDocuments provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover shared training topics, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does SmartDocuments offer? SmartDocuments offers phone support and chat. No reviewer feedback is available for support topics, so user experience with response times, helpfulness, or common frustrations is not documented here. ## Features AI summary Based on 31,543 Document Management reviews Capterra reviewers highlight these as the document management features buyers value most: - **Secure Data Storage** (**55%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**48%**) SmartDocuments includes other document management capabilities that reviewers also consider important, such as **Access Controls/Permissions** (**41%**) and **Collaboration Tools** (**40%**). Together, these features help teams manage who can view or edit files, work more effectively across shared documents, and keep information organized in a way that supports secure day-to-day coordination. Access Controls/Permissions Define levels of authorization for access to specific files or systems Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Digital Signature Electronic signing method that validates the authenticity and integrity of a digital document SmartDocuments 21 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - File Conversion: Convert files to a different format - Full Text Search: Search for specific words or phrases within a document or database - Multiple Output Formats: Create content in various formats, such as print, PDF, HTML and more - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $1,500 Per Year Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent WE Walker E. AMT Airlines/Aviation ### "Get all your manuals in one spot!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2019 Best tool for centralizing your company manuals! Pros It was the most cost-efficient way to get all our department manuals into one location! Cons Can be clumsy and not always the most intuitive software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Independent Consultant Insurance ### "Complete document automation software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2018 It has been a positive experience and I am sure that it will remain like this. Pros The software created an efficient workflow within our organization by allowing each employee to access the documents. It also allows to restrict or grant access to specific employees to specific documents/templates. Cons So far, we have not experienced any troubles worth mentioning. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 19, 2018 Thankyou for your review! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.