# TheWorxHub Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TheWorxHub Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more. Source: https://www.capterra.com/p/172308/TheWorxHub --- # TheWorxHub Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TheWorxHub ## What is TheWorxHub? TheWorxHub, designed by Brightly Software specifically for healthcare, is the most user-friendly, cloud-based CMMS solution today, combining asset management, compliance readiness, and safety rounding — all into one solution. Now a Siemens company, Brightly provides centralized access to embedded accreditation standards and preventive maintenance templates, removing any barriers to maintaining building safety and compliance readiness. Additional pre-built tools include deficiency-specific dashboards to generate deficiency notifications, and risk assessment frameworks so teams can track their building's riskiest assets. The centralized and digitized asset data allows for real-time analysis with built-in reports, KPI dashboards, and data visualization, customizable for any stakeholder. TheWorxHub's mobile capabilities allow technicians to update service requests and inspection requirements, as well as prioritize work orders on the go - helping teams improve efficiency 10-20%. ## What is TheWorxHub used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 183 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 1% Starting price $1 Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Preventive Maintenance / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TheWorxHub?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.brightlysoftware.com/&name=TheWorxHub) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TheWorxHub 4.7 (183) VS. [4.8 (1,041)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $1 Per Year Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (183) Ease Of Use 4.8 (1,041) Value For Money 4.5 (150) Value For Money 4.6 (959) Customer Service 4.7 (162) Customer Service 4.8 (979) ## TheWorxHub alternatives [4.8 (754)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,458)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (410)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/172308/TheWorxHub/alternatives/) ## FAQs about TheWorxHub Overview ### What problems does TheWorxHub solve? TheWorxHub solves scattered maintenance requests, manual work-order handoffs, weak preventive maintenance tracking, and compliance documentation gaps by centralizing tickets, inspections, recurring tasks, and reporting. Facilities, operations, housekeeping, and healthcare teams benefit most, especially managers and technicians who need clear accountability, mobile access, and fast status visibility across campuses. Answer based on 103 reviews Overview ### Which roles and teams benefit most from TheWorxHub? TheWorxHub is most used by facilities leaders, maintenance teams, property managers, and building operations staff who oversee work orders, preventive maintenance, and vendor coordination. Administrative and front-desk teams use it to track service requests and communication, while general managers and directors rely on dashboards to improve response times, compliance, and operational visibility. Answer based on 182 reviews Overview ### What company size and industries is TheWorxHub built for? TheWorxHub is designed for facilities teams in hospitals and behavioral healthcare, with midsize businesses making up 52% of reviewers and Hospital & Health Care leading at 69%. It also serves maintenance and community directors in CCRCs, life plan communities, and assisted living, with additional use in Facilities Services and Health, Wellness and Fitness. Answer based on 183 reviews Features and Usability ### What are the key features of TheWorxHub? TheWorxHub includes core facility operations features like work order management, request tracking, preventive maintenance, and maintenance scheduling. Reviewers also highlight customizable reporting, real-time status updates, mobile access, and compliance tracking as key differentiators, especially for documenting inspections, managing assets, and keeping departments aligned on task progress. Answer based on 67 reviews Integrations ### Which third-party tools and platforms does TheWorxHub integrate with? TheWorxHub integrates with BarScan, Cubigo, and Ripple. These connections support maintenance requests, resident portal workflows, and asset tracking, giving the platform direct links to tools used for daily operations and resident communication. Answer based on 9 reviews Getting Started and Support ### How easy is it to onboard and train a team on TheWorxHub? TheWorxHub offers in-person training, live online sessions, webinars, and documentation, including implementation guidance and Info Center videos. Reviewers say residents and frontline staff often get started quickly with little training, while admins setting up locations, assets, or data workflows may need more time, especially when starting from scratch. Answer based on 10 reviews Getting Started and Support ### What customer support options does TheWorxHub offer, and how do users rate the experience? TheWorxHub offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as friendly, professional, and quick, with chat frequently resolving issues fast. Some users report delays getting answers, uneven follow-through on requests, and occasional frustration when needed changes or extra training were not addressed. Answer based on 51 reviews Features and Usability ### How well does TheWorxHub handle work orders? TheWorxHub keeps work orders organized, visible, and easy to track across departments. Many maintenance, housekeeping, and facility teams like the quick ticket entry, notes, status updates, and shared access, though some users find mobile views, search, assignment steps, and completion workflows more cumbersome than they want. Answer based on 51 reviews Features and Usability ### How good is TheWorxHub for reporting? TheWorxHub gives facilities and healthcare teams useful reporting for compliance, budgeting, work history, and operational tracking. Many administrators value custom reports, printable records, and metrics, but some users find report setup less intuitive, exports limited, and getting the exact data needed harder without extra time or support. Answer based on 40 reviews ## Who uses TheWorxHub? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 110 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 110 reviews Facilities & Maintenance 48% Facilities & Maintenance 48% Administrative 15% Customer Services & Support 7% Engineering 7% Others 24% Top industries Based on 110 reviews Hospital & Health Care 80% Non-Profit Organization Management 6% Environmental Services 6% Health, Wellness and Fitness 5% Other 3% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Work Order Management 4.6 (77) 96.10% of 77 reviewers that rated this feature as important or highly important TheWorxHub offers a streamlined way to submit, assign, and track work orders, keeping maintenance organized and accountable. Users think it improves efficiency, enables easy prioritization, and provides a clear history of completed and pending tasks. Preventive Maintenance 4.7 (60) 96.67% of 60 reviewers that rated this feature as important or highly important It gives you tools to automate and track recurring maintenance, helping prevent equipment breakdowns. Reviewers indicate this aspect keeps them organized, supports compliance, and reduces corrective work by generating reminders and maintaining detailed maintenance histories. Maintenance Scheduling 4.6 (41) 90.24% of 41 reviewers that rated this feature as important or highly important With this capability, you can efficiently plan and prioritize maintenance tasks, view staff workloads, and adjust schedules as needed. Reviewers appreciate being able to log requests, manage workloads, and keep maintenance on track for compliance and timely completion. Inventory Management 4.1 (34) 64.71% of 34 reviewers that rated this feature as important or highly important This aspect helps you monitor inventory levels, track parts usage, and maintain asset histories. Some reviewers find it valuable for asset tracking and cost savings, though several mention underutilization or challenges with full implementation. Asset Tracking 4.2 (29) 79.31% of 29 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Billing & Invoicing 3.7 (25) 28.00% of 25 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers TheWorxHub 40 features Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Alter the layout and content of reports Store, manage, and track all electronic documents in a centralized location Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track the location of specific equipment at all times Plan events and/or activities Manage and track high-value assets including office equipment, furniture & more Specifically for nursing homes Manage and track all disruptions and incidents This aspect helps you monitor inventory levels, track parts usage, and maintain asset histories. Some reviewers find it valuable for asset tracking and cost savings, though several mention underutilization or challenges with full implementation. Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment With this capability, you can efficiently plan and prioritize maintenance tasks, view staff workloads, and adjust schedules as needed. Reviewers appreciate being able to log requests, manage workloads, and keep maintenance on track for compliance and timely completion. Access software remotely via mobile devices It gives you tools to automate and track recurring maintenance, helping prevent equipment breakdowns. Reviewers indicate this aspect keeps them organized, supports compliance, and reduces corrective work by generating reminders and maintaining detailed maintenance histories. Create, send, and track purchase orders and their statuses Receive data and information in real time Active reporting of data and metrics Ability to record, store, update, and retrieve information Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage occupancy and space utilization in facilities and buildings Schedule shifts for staff/employees, track hours worked, and manage staff payroll Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks TheWorxHub offers a streamlined way to submit, assign, and track work orders, keeping maintenance organized and accountable. Users think it improves efficiency, enables easy prioritization, and provides a clear history of completed and pending tasks. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (183) 4.5 Based on 183 reviews ## Pricing Value for money 4.5 (150) Basic $1.00 Per Year Value for money 4.5 (150) 4.5 Based on 150 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (162) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (162) 4.7 Based on 162 reviews ## User reviews Overall rating 4.7 Based on 183 reviews Filter by rating 5(133) 4(42) 3(7) 2(0) 1(1) Mentioned topic Sorted by most recent JO Jeremy O. Maintenance Technician Hospital & Health Care ### "Highly recommended" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2026 Ive been using Worx hub for five years and it has been a lifesaver for me and keeping me on task and on time. Pros Kudos for the ease of use. Being able to search multiple ways. Being a maintenance tech requires being organized. Cons I can't say that have any complaints. I had some issues with designating what building is cumbersome Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MP Mike P. Biomedical lead tech Hospital & Health Care ### "Great asset management software with all the bells and whistles " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 27, 2026 I have been working with the worxhub for a few months all and all it is a great asset management system ...the learning curve is steep but manageable Pros The fact of being able to login remotely and manage database is the top draw for our team. Security is also top-notch which is a plus Cons Lack of different reports it looks like it was designed for facility maintenance not biomedical equipment asset reporting Switched from [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/) The ability to have our data stored in the cloud and not on-site Alternatives considered [Accruent TMS](https://www.capterra.com/p/10022678/TMS/) Reasons for choosing TheWorxHub We have some friends in a hospital in Gallipolis ohio that run workhub in their hospital Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD John D. Maintenance technician Hospital & Health Care ### "Maintenance technician" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 26, 2026 Navigating and knowing where to go is easy set up and color scheme navigation go good together and is pleasing Pros You can keep track of the work that you do the time you spend on it and how old or how long it's been waiting to get done Cons A lot of times it'll go to a blank spot. A lot of times you click save and I'll ask you to change your location but it's already correct so you got to race it and put it back in just to save something and it does it pretty often Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Ashley C. Com Center Specialist Hospital & Health Care ### "User Friendly and Efficient " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2026 I was able to learn it right away with no slow down in workflow so that was very nice. It's also been much better for our department as a whole as we can put more details and do better searches and report pulling. Pros It was easy to learn and interface with. It is also much more affordable than our last work order system. Cons I don't like how small the dashboard page is. The interface would be a lot better if the dashboard utilized the allowed space better. Switched from [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Maximo was way too expensive and the program itself was outdated and slow. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Stephanie C. Lead painter Hospital & Health Care ### "Great, easy to use software. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2026 It makes my job easier by keeping my work orders organized and easily accessible. It’s also very simple to learn how to use. Pros Very easy to use and navigate. It helps me keep track what needs to be done and to help others by adding work orders with things that I see that needs to be addressed. Cons I can’t say that there is anything that I least like. The software is very easy to use and navigate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Josh M. Biomedical Equipment Technician Hospital & Health Care ### "Happy Customer!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2025 Pros Value for the money is great. I feel TheWorxHub is comparable to most of the top CMMS systems out there, but is much more affordable. I've been very happy with all aspects of asset management from adding inventory to running asset reports, it all works very well. Cons Some of the processes to access the data you need are a little convoluted but I will say the training offered during implementation and the training videos available in the Info Center are very helpful in learning the few processes that aren't very intuitive. Alternatives considered [Nuvolo](https://www.capterra.com/p/244869/Nuvolo/) [MediMizer](https://www.capterra.com/p/146893/MediMizer/) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) [TruAsset](https://www.capterra.com/p/10009006/TruAsset/) Reasons for choosing TheWorxHub Affordability, user-friendliness and the ability to have multiple applications in the same CMMS. (Biomed, Maintenance, Housekeeping, etc. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Charlotte R. Supervisor Hospitality ### "Worx Hub Works!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2025 I love it !!!! It is great to use and keep track of problems that occur over and over . The bar scan method is very time conservative Pros I like that you can add different tabs for different locations. And keeping up with PMs and equipment Cons The mobile app is somewhat difficult to use. The pages seems to be to busy and such. Harder to find the status Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Akia B. IT Director Hospital & Health Care ### "WorxHub Works!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2025 Pros Task Management. Process Management. Process management. Equipment Management. Security; no one can access our site without knowing the URL. Cons The new scroll within the site for the work orders. I understand that it limits the scrolling down the page but trying to see the options for the work order at the bottom of the list doesn't work. The user will need to completely open the work order to see the options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DG derick g. Director of facility operations Hospital & Health Care ### "Satanta district hospital " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2025 its been good so far there are some things i would do differently Pros its easy to use and keeps track of all the work done Cons there are some advanced functions that are more difficult to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NT Nancy T. Life Enrichment Health, Wellness and Fitness ### "Reliable and Consistent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 2, 2025 Good, I appreciate it's consistency and the fact that it can be used by everyone in the organization. Pros Being able to address issues to an entire team of people and get feedback as needed. Cons Not knowing how long until an issue will be addressed can be a problem. Also, if one department cannot address it, but knows which department can, they should be able to forward it for approval. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/172308/TheWorxHub/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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