--- title: "TheWorxHub Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TheWorxHub Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more." source_url: "https://www.capterra.com/p/172308/TheWorxHub/" page_type: "product" language: "en" --- # TheWorxHub Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TheWorxHub ## What is TheWorxHub? TheWorxHub, designed by Brightly Software specifically for healthcare, is the most user-friendly, cloud-based CMMS solution today, combining asset management, compliance readiness, and safety rounding — all into one solution. Now a Siemens company, Brightly provides centralized access to embedded accreditation standards and preventive maintenance templates, removing any barriers to maintaining building safety and compliance readiness. Additional pre-built tools include deficiency-specific dashboards to generate deficiency notifications, and risk assessment frameworks so teams can track their building's riskiest assets. The centralized and digitized asset data allows for real-time analysis with built-in reports, KPI dashboards, and data visualization, customizable for any stakeholder. TheWorxHub's mobile capabilities allow technicians to update service requests and inspection requirements, as well as prioritize work orders on the go - helping teams improve efficiency 10-20%. ## What is TheWorxHub used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 183 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 1% Starting price $1 Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Preventive Maintenance / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TheWorxHub?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.brightlysoftware.com/&name=TheWorxHub) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TheWorxHub 4.7 (183) VS. [4.8 (1,053)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $1 Per Year Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (183) Ease Of Use 4.8 (1,053) Value For Money 4.5 (150) Value For Money 4.7 (971) Customer Service 4.7 (162) Customer Service 4.8 (991) ## TheWorxHub alternatives [4.8 (755)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,470)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (444)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/172308/TheWorxHub/alternatives/) ## FAQs about TheWorxHub Overview ### What problems does TheWorxHub solve? TheWorxHub solves scattered maintenance requests, unclear accountability, and manual compliance tracking by centralizing work orders, preventive maintenance, inspections, inventory, and status updates. Facilities, operations, housekeeping, and healthcare teams use it to speed ticket intake, document NFPA and life-safety adherence, manage recurring tasks, and generate audit-ready reports with less administrative overhead. Answer based on 103 reviews Overview ### Which roles and teams benefit most from TheWorxHub? TheWorxHub is most used by facilities leaders, maintenance teams, property managers, and building operations staff who need to streamline work orders, preventive maintenance, and asset oversight. Administrative and front-desk teams use it to route service requests, while general managers and directors rely on reporting, compliance tracking, and operational visibility. Answer based on 182 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is TheWorxHub built for? TheWorxHub is designed primarily for midsize healthcare facilities teams, with 52% of reviewers from midsize businesses and 69% from hospital and health care. It also serves hospitals, behavioral healthcare, and senior living operations, including CCRC, life plan, and assisted living, with additional use in facilities services and wellness organizations. Answer based on 183 reviews Features and Usability ### What are the key features of TheWorxHub? TheWorxHub includes core work order management with request tracking, priority updates, and status notes, plus preventive maintenance and maintenance scheduling for recurring tasks. Differentiating features include compliance tracking, customizable reporting, asset tracking with barcoding, and mobile access for real-time updates across departments and locations. Answer based on 67 reviews Integrations ### Which third-party tools and platforms does TheWorxHub integrate with? TheWorxHub integrates with BarScan, Cubigo, and Ripple. These connections cover asset tracking and resident maintenance request workflows, including Cubigo portal requests that communicate with TheWorxHub and Ripple portal-based maintenance requests. Answer based on 9 reviews Getting Started and Support ### How easy is it to onboard and train a team on TheWorxHub? TheWorxHub offers in-person training, live online sessions, webinars, and documentation. Reviewers say residents and frontline staff often get started quickly with little training, while admins setting up locations, assets, or data workflows may need more time. Implementation training, support calls, and videos are described as helpful, though some users report gaps. Answer based on 10 reviews Getting Started and Support ### What customer support options does TheWorxHub offer, and how do users rate the experience? TheWorxHub offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as friendly, professional, and quick, with chat frequently resolving issues fast. Some reviewers mention delays getting answers, uneven follow-through on requests, and frustration when customization or training needs were not addressed. Answer based on 51 reviews Features and Usability ### How well does TheWorxHub handle work orders? TheWorxHub keeps work orders organized, visible, and easy to submit across departments. Facilities, housekeeping, and maintenance teams often like the shared status updates, notes, scheduling, and tracking, while some users find data entry too click-heavy, search inconsistent, and the mobile work order view less convenient on smaller screens. Answer based on 51 reviews Features and Usability ### How good is TheWorxHub for reporting? TheWorxHub gives teams flexible reporting for compliance, budgeting, productivity, and work order history. Hospital, senior living, and facilities managers often value custom reports, printable documentation, and audit support, though some users find report setup harder to learn, filtering inconsistent, and exporting or cross-module reporting less straightforward than expected. Answer based on 40 reviews ## Who uses TheWorxHub? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 5,405 Maintenance Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing maintenance management software: - **Work Order Management** (**45%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**48%**) - **Service History** (**35%**) TheWorxHub includes **Work Order Management** and **Preventive Maintenance**, giving maintenance teams a way to manage repair requests and plan recurring upkeep before issues become more costly. However, it does not include **Service History**. Instead, it offers other important capabilities that reviewers also value, including **Mobile Access** (**41%**), **Scheduling** (**36%**), and **Asset Tracking** (**35%**). These features help businesses coordinate field work, assign tasks more efficiently, and keep visibility into equipment details, allowing teams to stay organized and maintain day-to-day operations more effectively. Work Order Management 4.6 (77) 96.10% of 77 reviewers that rated this feature as important or highly important TheWorxHub offers a streamlined way to submit, assign, and track work orders, making maintenance operations more organized. Reviewers indicate it improves accountability, enables quick status checks, and helps teams prioritize and complete tasks efficiently across multiple locations. Preventive Maintenance 4.7 (60) 96.67% of 60 reviewers that rated this feature as important or highly important It gives you proactive control over equipment upkeep by automating recurring tasks and maintaining detailed records. Users think the system keeps them on track, helps avoid costly breakdowns, and simplifies compliance documentation for inspections and regulatory standards. Asset Tracking 4.2 (29) 79.31% of 29 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Maintenance Scheduling 4.6 (41) 90.24% of 41 reviewers that rated this feature as important or highly important With this capability, you can efficiently plan and prioritize maintenance tasks, manage workloads, and ensure timely service. Reviewers appreciate being able to schedule work orders remotely, track staff notes, and keep schedules compliant and organized for inspections and resident needs. Inventory Management 4.1 (34) 64.71% of 34 reviewers that rated this feature as important or highly important This aspect helps you monitor stock levels, track asset age, and manage supplies across large campuses. Some reviewers find it valuable for saving time and money, though others mention underutilization or challenges with setup and integration into existing workflows. Billing & Invoicing 3.7 (25) 28.00% of 25 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers TheWorxHub 40 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Event/Activities Planning: Plan events and/or activities - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - For Nursing Homes: Specifically for nursing homes - Incident Management: Manage and track all disruptions and incidents - Inventory Management: This aspect helps you monitor stock levels, track asset age, and manage supplies across large campuses. Some reviewers find it valuable for saving time and money, though others mention underutilization or challenges with setup and integration into existing workflows. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: With this capability, you can efficiently plan and prioritize maintenance tasks, manage workloads, and ensure timely service. Reviewers appreciate being able to schedule work orders remotely, track staff notes, and keep schedules compliant and organized for inspections and resident needs. - Mobile Access: Access software remotely via mobile devices - Preventive Maintenance: It gives you proactive control over equipment upkeep by automating recurring tasks and maintaining detailed records. Users think the system keeps them on track, helps avoid costly breakdowns, and simplifies compliance documentation for inspections and regulatory standards. - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Space Management: Manage occupancy and space utilization in facilities and buildings - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Work Order Management: TheWorxHub offers a streamlined way to submit, assign, and track work orders, making maintenance operations more organized. Reviewers indicate it improves accountability, enables quick status checks, and helps teams prioritize and complete tasks efficiently across multiple locations. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (183) 4.5 Based on 183 reviews ## Pricing Value for money 4.5 (150) Basic $1.00 Per Year Value for money 4.5 (150) 4.5 Based on 150 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (162) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (162) 4.7 Based on 162 reviews ## User reviews Overall rating 4.7 Based on 183 reviews Filter by rating 5(133) 4(42) 3(7) 2(0) 1(1) Mentioned topic Sorted by most recent JO Jeremy O. Maintenance Technician Hospital & Health Care ### "Highly recommended" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2026 Ive been using Worx hub for five years and it has been a lifesaver for me and keeping me on task and on time. Pros Kudos for the ease of use. Being able to search multiple ways. Being a maintenance tech requires being organized. Cons I can't say that have any complaints. I had some issues with designating what building is cumbersome Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MP Mike P. Biomedical lead tech Hospital & Health Care ### "Great asset management software with all the bells and whistles " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 27, 2026 I have been working with the worxhub for a few months all and all it is a great asset management system ...the learning curve is steep but manageable Pros The fact of being able to login remotely and manage database is the top draw for our team. Security is also top-notch which is a plus Cons Lack of different reports it looks like it was designed for facility maintenance not biomedical equipment asset reporting Switched from [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/) The ability to have our data stored in the cloud and not on-site Alternatives considered [Accruent TMS](https://www.capterra.com/p/10022678/TMS/) Reasons for choosing TheWorxHub We have some friends in a hospital in Gallipolis ohio that run workhub in their hospital Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD John D. Maintenance technician Hospital & Health Care ### "Maintenance technician" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 26, 2026 Navigating and knowing where to go is easy set up and color scheme navigation go good together and is pleasing Pros You can keep track of the work that you do the time you spend on it and how old or how long it's been waiting to get done Cons A lot of times it'll go to a blank spot. A lot of times you click save and I'll ask you to change your location but it's already correct so you got to race it and put it back in just to save something and it does it pretty often Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Ashley C. Com Center Specialist Hospital & Health Care ### "User Friendly and Efficient " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2026 I was able to learn it right away with no slow down in workflow so that was very nice. It's also been much better for our department as a whole as we can put more details and do better searches and report pulling. Pros It was easy to learn and interface with. It is also much more affordable than our last work order system. Cons I don't like how small the dashboard page is. The interface would be a lot better if the dashboard utilized the allowed space better. Switched from [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Maximo was way too expensive and the program itself was outdated and slow. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SC Stephanie C. Lead painter Hospital & Health Care ### "Great, easy to use software. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2026 It makes my job easier by keeping my work orders organized and easily accessible. It’s also very simple to learn how to use. Pros Very easy to use and navigate. It helps me keep track what needs to be done and to help others by adding work orders with things that I see that needs to be addressed. Cons I can’t say that there is anything that I least like. The software is very easy to use and navigate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Josh M. Biomedical Equipment Technician Hospital & Health Care ### "Happy Customer!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2025 Pros Value for the money is great. I feel TheWorxHub is comparable to most of the top CMMS systems out there, but is much more affordable. I've been very happy with all aspects of asset management from adding inventory to running asset reports, it all works very well. Cons Some of the processes to access the data you need are a little convoluted but I will say the training offered during implementation and the training videos available in the Info Center are very helpful in learning the few processes that aren't very intuitive. Alternatives considered [Nuvolo](https://www.capterra.com/p/244869/Nuvolo/) [MediMizer](https://www.capterra.com/p/146893/MediMizer/) [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) [TruAsset](https://www.capterra.com/p/10009006/TruAsset/) Reasons for choosing TheWorxHub Affordability, user-friendliness and the ability to have multiple applications in the same CMMS. (Biomed, Maintenance, Housekeeping, etc. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CR Charlotte R. Supervisor Hospitality ### "Worx Hub Works!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 23, 2025 I love it !!!! It is great to use and keep track of problems that occur over and over . The bar scan method is very time conservative Pros I like that you can add different tabs for different locations. And keeping up with PMs and equipment Cons The mobile app is somewhat difficult to use. The pages seems to be to busy and such. Harder to find the status Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AB Akia B. IT Director Hospital & Health Care ### "WorxHub Works!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2025 Pros Task Management. Process Management. Process management. Equipment Management. Security; no one can access our site without knowing the URL. Cons The new scroll within the site for the work orders. I understand that it limits the scrolling down the page but trying to see the options for the work order at the bottom of the list doesn't work. The user will need to completely open the work order to see the options. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DG derick G. Director of facility operations Hospital & Health Care ### "Satanta district hospital " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2025 its been good so far there are some things i would do differently Pros its easy to use and keeps track of all the work done Cons there are some advanced functions that are more difficult to use Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. NT Nancy T. Life Enrichment Health, Wellness and Fitness ### "Reliable and Consistent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 2, 2025 Good, I appreciate it's consistency and the fact that it can be used by everyone in the organization. Pros Being able to address issues to an entire team of people and get feedback as needed. Cons Not knowing how long until an issue will be addressed can be a problem. Also, if one department cannot address it, but knows which department can, they should be able to forward it for approval. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/172308/TheWorxHub/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [MaintainX vs TheWorxHub](https://www.capterra.com/compare/172308-179296/TheWorxHub-vs-GetMaintainx)[Fracttal One vs TheWorxHub](https://www.capterra.com/compare/159911-172308/Fracttal-vs-TheWorxHub)[Limble vs TheWorxHub](https://www.capterra.com/compare/162600-172308/Limble-CMMS-vs-TheWorxHub)[Jobber vs TheWorxHub](https://www.capterra.com/compare/127994-172308/Jobber-vs-TheWorxHub)[eMaint CMMS vs TheWorxHub](https://www.capterra.com/compare/100468-172308/eMaint-CMMS-vs-TheWorxHub)[Asset Essentials vs TheWorxHub](https://www.capterra.com/compare/113574-172308/AssetEssentials-vs-TheWorxHub)[Maintenance Connection vs TheWorxHub](https://www.capterra.com/compare/12444-172308/Maintenance-Connection-vs-TheWorxHub)[Fiix vs TheWorxHub](https://www.capterra.com/compare/74916-172308/Fiix-vs-TheWorxHub)[ServiceChannel vs TheWorxHub](https://www.capterra.com/compare/38574-172308/ServiceChannel-vs-TheWorxHub) [Click Maint CMMS vs TheWorxHub](https://www.capterra.com/compare/172308-10017706/TheWorxHub-vs-Click-Maint-CMMS)[FMX vs TheWorxHub](https://www.capterra.com/compare/130563-172308/FMX-vs-TheWorxHub)[Service Fusion vs TheWorxHub](https://www.capterra.com/compare/135788-172308/Service-Fusion-vs-TheWorxHub)[Eptura Asset vs TheWorxHub](https://www.capterra.com/compare/125977-172308/ManagerPlus-vs-TheWorxHub)[Coast vs TheWorxHub](https://www.capterra.com/compare/172308-202945/TheWorxHub-vs-Coast)[eWorkOrders CMMS vs TheWorxHub](https://www.capterra.com/compare/90092-172308/eWorkOrders-CMMS-vs-TheWorxHub)[Maintenance Care vs TheWorxHub](https://www.capterra.com/compare/133246-172308/Maintenance-Care-vs-TheWorxHub)[FieldPulse vs TheWorxHub](https://www.capterra.com/compare/153475-172308/FieldPulse-vs-TheWorxHub)[UpKeep vs TheWorxHub](https://www.capterra.com/compare/145635-172308/UpKeep-vs-TheWorxHub)