--- title: "TheWorxHub Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TheWorxHub Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more." source_url: "https://www.capterra.com/p/172308/TheWorxHub/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # TheWorxHub Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TheWorxHub ## What is TheWorxHub? TheWorxHub, designed by Brightly Software specifically for healthcare, is the most user-friendly, cloud-based CMMS solution today, combining asset management, compliance readiness, and safety rounding — all into one solution. Now a Siemens company, Brightly provides centralized access to embedded accreditation standards and preventive maintenance templates, removing any barriers to maintaining building safety and compliance readiness. Additional pre-built tools include deficiency-specific dashboards to generate deficiency notifications, and risk assessment frameworks so teams can track their building's riskiest assets. The centralized and digitized asset data allows for real-time analysis with built-in reports, KPI dashboards, and data visualization, customizable for any stakeholder. TheWorxHub's mobile capabilities allow technicians to update service requests and inspection requirements, as well as prioritize work orders on the go - helping teams improve efficiency 10-20%. ## What is TheWorxHub used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Asset Tracking](https://www.capterra.com/asset-tracking-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 184 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Starting price $1 Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Preventive Maintenance / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TheWorxHub?[Manage this product listing](https://www.g2.com/products/the-worxhub/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TheWorxHub 4.7 (184) VS. [4.8 (1,080)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $1 Per Year Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (184) Ease Of Use 4.8 (1,080) Value For Money 4.5 (151) Value For Money 4.7 (998) Customer Service 4.7 (163) Customer Service 4.8 (1,018) ## TheWorxHub alternatives [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (454)](https://www.capterra.com/p/130563/FMX/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (629)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/172308/TheWorxHub/alternatives/) ## FAQs about TheWorxHub Overview ### What problems does TheWorxHub solve? TheWorxHub solves scattered maintenance, housekeeping, and service requests by routing tickets to the right department, tracking status, notes, labor, and completion history in one place. It helps facilities managers, technicians, environmental-services teams, and healthcare or senior-living administrators schedule preventive maintenance, document compliance checks, and produce reports for budgets, inspections, and workload planning. Answer based on 127 reviews Overview ### Which roles and teams benefit most from TheWorxHub? TheWorxHub is most used by facilities and maintenance managers, plant operations leaders, and property managers who coordinate work orders, preventive maintenance, inspections, and asset-related tasks. Environmental and facility services directors track service requests and team accountability, while general managers and administrative or front-desk staff submit requests and monitor completion across properties. Answer based on 183 reviews Overview ### What company size and industries is TheWorxHub built for? TheWorxHub is designed for midsize facilities teams, with 53% of reviewers, primarily in Hospital & Health Care at 70%. It supports hospitals and behavioral healthcare organizations, plus maintenance and community directors in CCRC, life plan, and assisted living settings. Small businesses account for 30% of reviewers, and enterprises represent 17%. Answer based on 184 reviews Features and Usability ### What are the key features of TheWorxHub? TheWorxHub includes work order management for monitoring completed, active, and cancelled requests, plus preventive maintenance and maintenance scheduling for planned inspections and service due dates. It also provides inventory management and asset tracking for equipment and supplies, with activity tracking and real-time data to monitor workloads and completion. Answer based on 53 reviews Getting Started and Support ### How easy is it to onboard and train a team on TheWorxHub? TheWorxHub offers in-person training, live online sessions, webinars, and documentation, including implementation guidance and Info Center videos. Reviewers report that residents and frontline staff often learn request submission quickly with little training. Administrators configuring locations and assets, especially without an existing CMMS, may need more time and support. Answer based on 10 reviews Getting Started and Support ### What customer support options does TheWorxHub offer, and how do users rate the experience? TheWorxHub offers email/help desk, a knowledge base, phone support, and chat. Users commonly describe support as friendly, professional, and prompt, with chat often resolving questions quickly. Some users report delayed or unanswered module questions, difficulty obtaining requested training, and frustration when feature-change requests are not addressed. Answer based on 51 reviews Features and Usability ### How well does TheWorxHub handle work orders? TheWorxHub organizes work orders in a shared system where teams can submit, assign, track, hold, and document requests. Facility, maintenance, and housekeeping teams value notes, status visibility, scheduled tasks, and project organization. Some users find simple requests require too many steps, while mobile views and search can need improvement. Answer based on 51 reviews Features and Usability ### How good are TheWorxHub reporting tools? TheWorxHub provides reporting for work history, labor, compliance, projects, inspections, and operational planning. Healthcare and facilities teams use reports to document maintenance and support survey requirements. Results depend on consistent data entry, and some administrators find report selection, customization, exports, and finding specific fields harder than expected. Answer based on 40 reviews Features and Usability ### What features does TheWorxHub include? TheWorxHub offers modules for maintenance, preventive maintenance, scheduling, inspections, housekeeping, transportation, security, and workflow management. Senior living and healthcare teams value its configurable tools, mobile access, reminders, and work history. The breadth of features can require time, training, and careful setup, while some modules or additions may increase costs. Answer based on 35 reviews ## Who uses TheWorxHub? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 5,476 Maintenance Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing maintenance management software: - **Work Order Management** (**46%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**48%**) - **Service History** (**35%**) TheWorxHub supports **Work Order Management** and **Preventive Maintenance**, giving maintenance teams a way to manage repair requests and plan recurring upkeep more efficiently. However, it does not include **Service History**. Instead, it offers other important capabilities that reviewers also value, including **Mobile Access** (**41%**), **Scheduling** (**36%**), and **Asset Tracking** (**35%**), helping businesses keep technicians connected in the field, organize maintenance timelines, and monitor equipment records more effectively. Work Order Management 4.6 (77) 96.10% of 77 reviewers that rated this feature as important or highly important It gives you a streamlined way to submit, assign, and monitor work orders. Reviewers indicate it improves organization, accountability, and efficiency, making it easy to track progress, prioritize tasks, and maintain a clear record of completed and pending work. Preventive Maintenance 4.7 (60) 96.67% of 60 reviewers that rated this feature as important or highly important With this capability, you can automate and track preventive maintenance, reducing equipment downtime and supporting compliance. Users think it keeps maintenance on schedule, provides valuable history, and helps avoid costly repairs by identifying issues before they escalate. Asset Tracking 4.2 (29) 79.31% of 29 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Maintenance Scheduling 4.6 (41) 90.24% of 41 reviewers that rated this feature as important or highly important TheWorxHub offers helpful scheduling tools that let you assign, prioritize, and adjust maintenance tasks efficiently. Reviewers appreciate being able to manage workloads, track compliance, and ensure timely service, especially in fast-paced or regulated environments like healthcare and retirement communities. Inventory Management 4.1 (34) 64.71% of 34 reviewers that rated this feature as important or highly important This aspect helps you monitor inventory levels, track usage, and set reminders for equipment maintenance. Some reviewers find it valuable for asset tracking and cost savings, though several mention underutilization or needing more time to fully implement its benefits. Billing & Invoicing 3.7 (25) 28.00% of 25 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers TheWorxHub 40 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Event/Activities Planning: Plan events and/or activities - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - For Nursing Homes: Specifically for nursing homes - Incident Management: Manage and track all disruptions and incidents - Inventory Management: This aspect helps you monitor inventory levels, track usage, and set reminders for equipment maintenance. Some reviewers find it valuable for asset tracking and cost savings, though several mention underutilization or needing more time to fully implement its benefits. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: TheWorxHub offers helpful scheduling tools that let you assign, prioritize, and adjust maintenance tasks efficiently. Reviewers appreciate being able to manage workloads, track compliance, and ensure timely service, especially in fast-paced or regulated environments like healthcare and retirement communities. - Mobile Access: Access software remotely via mobile devices - Preventive Maintenance: With this capability, you can automate and track preventive maintenance, reducing equipment downtime and supporting compliance. Users think it keeps maintenance on schedule, provides valuable history, and helps avoid costly repairs by identifying issues before they escalate. - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Space Management: Manage occupancy and space utilization in facilities and buildings - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Work Order Management: It gives you a streamlined way to submit, assign, and monitor work orders. Reviewers indicate it improves organization, accountability, and efficiency, making it easy to track progress, prioritize tasks, and maintain a clear record of completed and pending work. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (184) 4.5 Based on 184 reviews ## Pricing Value for money 4.5 (151) Basic $1.00 Per Year Value for money 4.5 (151) 4.5 Based on 151 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (163) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (163) 4.7 Based on 163 reviews ## User reviews Overall rating 4.7 Based on 184 reviews Filter by rating Counts reflect reviews available in this feed. 5(133) 4(42) 3(8) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful SP Steven P. IT Project Manager and Software Support Used the software for: 3-5 years ### "Please fix the new "Task List" format" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 8, 2026 Pros The ability to create WO Templates for repeat tasks. The availability of a Mobile Version without having to download and install an additional app. Cons Recently, the work order task list has been reformatted. The new format is horrible. One used to be able to see the entire list including details at a glance as soon as the work order was opened, without then having to then click in "Enter Results" to see the tasks and details. Furthermore (and worse), if tasks need to be deleted from a particular work order, one now has to select the delete icon (trash can) and THEN select yes in the popup to confirm. For each individual task. One used to be able to delete multiple tasks all in one step. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Maintenance Technician Used the software for: 1-3 years ### "Highly recommended" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 6, 2026 Ive been using Worx hub for five years and it has been a lifesaver for me and keeping me on task and on time. Pros Kudos for the ease of use. Being able to search multiple ways. Being a maintenance tech requires being organized. Cons I can't say that have any complaints. I had some issues with designating what building is cumbersome Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Com Center Specialist Used the software for: Less than 1 year ### "User Friendly and Efficient " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2026 I was able to learn it right away with no slow down in workflow so that was very nice. It's also been much better for our department as a whole as we can put more details and do better searches and report pulling. Pros It was easy to learn and interface with. It is also much more affordable than our last work order system. Cons I don't like how small the dashboard page is. The interface would be a lot better if the dashboard utilized the allowed space better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Lead painter Used the software for: 1-3 years ### "Great, easy to use software. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2026 It makes my job easier by keeping my work orders organized and easily accessible. It’s also very simple to learn how to use. Pros Very easy to use and navigate. It helps me keep track what needs to be done and to help others by adding work orders with things that I see that needs to be addressed. Cons I can’t say that there is anything that I least like. The software is very easy to use and navigate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Biomedical lead tech Used the software for: Less than 1 year ### "Great asset management software with all the bells and whistles " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 2, 2026 I have been working with the worxhub for a few months all and all it is a great asset management system ...the learning curve is steep but manageable Pros The fact of being able to login remotely and manage database is the top draw for our team. Security is also top-notch which is a plus Cons Lack of different reports it looks like it was designed for facility maintenance not biomedical equipment asset reporting Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Maintenance technician Used the software for: 3-5 years ### "Maintenance technician" 4.0 February 27, 2026 Navigating and knowing where to go is easy set up and color scheme navigation go good together and is pleasing Pros You can keep track of the work that you do the time you spend on it and how old or how long it's been waiting to get done Cons A lot of times it'll go to a blank spot. A lot of times you click save and I'll ask you to change your location but it's already correct so you got to race it and put it back in just to save something and it does it pretty often Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Caitlynn D. Administrative Staff Assistant Used the software for: Less than 1 year ### "Efficient!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2019 My job is much more efficient and productive now! Pros As an employee who takes requests for maintenance, housekeeping, telecom, etc. it makes it so much easier to be able to give requestors access to enter their own tickets vs. the phones ringing off the hook and trying to relay requests. It was very easy to learn how to use and it's quick to give others access to various roles. The reports are very customizable and are an efficient tool to use. Cons There is nothing I dislike since I've begun using this software! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Facilities Building Manager Used the software for: 3-5 years ### "Report Functionality and customability" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 December 19, 2023 Pros The customer suppport is amazing. The team they have had over the years makes this web base service amazing. I have always walked away from interactions with the troubleshooting techs impressed and happy. Cons When we do have issues we have no real way to express the importance and drive resolutions. They create a ticket and it goes into a priority response, which it may be a high priority to our organization, but not to the Worxhub, so sometimes issues that are tough for us to work around don't get resolved as timely as we need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Maintenance Director Used the software for: 3-5 years ### "WorxHub review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 January 10, 2020 Overall the software works well for our needs. It is easy to use, easy to set up, simple for staff to understand. The software helps keep my staff on track with request and with PMs. It also help track cost that can be used at budget time. Pros The software has PM procedures built in, when you set up PM you can choose to use this procedures or they help you in building your own. The easy of setting up the program Worxhub staff was great to work with The easy of using the software, easy for my staff to learn to use. Cons Sometime the Category and Subcategory does not fit. Worxhub does not have an interface for Bio-med test equipment to communicate data to worxhub, it has to be enter manually. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Maintenance and Facilities Used the software for: 3-5 years ### "Director of Maintenance and Facilities" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 23, 2024 Overall for the Church and school campus it works great. My customers find it user friendly to use. Pros Ease of work requests for internal customers and issue of work orders to the maintenance team. Cons Reports - canned and creation of custom reports Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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