# Page 2 | TheWorxHub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is TheWorxHub the right Maintenance Management solution for you? Explore 183 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172308/TheWorxHub/reviews --- TheWorxHub 4.7 (183) [View alternatives](https://www.capterra.com/p/172308/TheWorxHub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of TheWorxHub ## Showing most helpful reviews Showing 26-50 of 183 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Josh M. Biomedical Equipment Technician Hospital & Health Care Used the software for: 2+ years ### "Happy Customer!" September 26, 2025 4.0 Pros Value for the money is great. I feel TheWorxHub is comparable to most of the top CMMS systems out there, but is much more affordable. I've been very happy with all aspects of asset management from adding inventory to running asset reports, it all works very well. Cons Some of the processes to access the data you need are a little convoluted but I will say the training offered during implementation and the training videos available in the Info Center are very helpful in learning the few processes that aren't very intuitive. Alternatives considered [Nuvolo](https://www.capterra.com/p/244869/Nuvolo/)[MediMizer](https://www.capterra.com/p/146893/MediMizer/)[ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[TruAsset](https://www.capterra.com/p/10009006/TruAsset/) Reason for choosing TheWorxHub Affordability, user-friendliness and the ability to have multiple applications in the same CMMS. (Biomed, Maintenance, Housekeeping, etc. Review Source MP Mike P. Biomedical lead tech Hospital & Health Care Used the software for: Less than 6 months ### "Great asset management software with all the bells and whistles " February 27, 2026 3.0 I have been working with the worxhub for a few months all and all it is a great asset management system ...the learning curve is steep but manageable Pros The fact of being able to login remotely and manage database is the top draw for our team. Security is also top-notch which is a plus Cons Lack of different reports it looks like it was designed for facility maintenance not biomedical equipment asset reporting Alternatives considered [Accruent TMS](https://www.capterra.com/p/10022678/TMS/) Reason for choosing TheWorxHub We have some friends in a hospital in Gallipolis ohio that run workhub in their hospital Switched from [Maintenance Connection](https://www.capterra.com/p/12444/Maintenance-Connection/) The ability to have our data stored in the cloud and not on-site Review Source JD John D. Maintenance technician Hospital & Health Care Used the software for: 2+ years ### "Maintenance technician" February 26, 2026 4.0 Navigating and knowing where to go is easy set up and color scheme navigation go good together and is pleasing Pros You can keep track of the work that you do the time you spend on it and how old or how long it's been waiting to get done Cons A lot of times it'll go to a blank spot. A lot of times you click save and I'll ask you to change your location but it's already correct so you got to race it and put it back in just to save something and it does it pretty often Review Source AC Ashley C. Com Center Specialist Hospital & Health Care Used the software for: 6-12 months ### "User Friendly and Efficient " February 26, 2026 4.0 I was able to learn it right away with no slow down in workflow so that was very nice. It's also been much better for our department as a whole as we can put more details and do better searches and report pulling. Pros It was easy to learn and interface with. It is also much more affordable than our last work order system. Cons I don't like how small the dashboard page is. The interface would be a lot better if the dashboard utilized the allowed space better. Switched from [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Maximo was way too expensive and the program itself was outdated and slow. Review Source dG derick G. Director of facility operations Hospital & Health Care Used the software for: 2+ years ### "Satanta district hospital " May 15, 2025 4.0 its been good so far there are some things i would do differently Pros its easy to use and keeps track of all the work done Cons there are some advanced functions that are more difficult to use Review Source JO Jeremy O. Maintenance Technician Hospital & Health Care Used the software for: 1-2 years ### "Highly recommended" March 3, 2026 4.0 Ive been using Worx hub for five years and it has been a lifesaver for me and keeping me on task and on time. Pros Kudos for the ease of use. Being able to search multiple ways. Being a maintenance tech requires being organized. Cons I can't say that have any complaints. I had some issues with designating what building is cumbersome Review Source SC Stephanie C. Lead painter Hospital & Health Care Used the software for: 1-2 years ### "Great, easy to use software. " February 26, 2026 5.0 It makes my job easier by keeping my work orders organized and easily accessible. It’s also very simple to learn how to use. Pros Very easy to use and navigate. It helps me keep track what needs to be done and to help others by adding work orders with things that I see that needs to be addressed. Cons I can’t say that there is anything that I least like. The software is very easy to use and navigate. Review Source AB Akia B. IT Director Hospital & Health Care Used the software for: 2+ years ### "WorxHub Works!" September 18, 2025 5.0 Pros Task Management. Process Management. Process management. Equipment Management. Security; no one can access our site without knowing the URL. Cons The new scroll within the site for the work orders. I understand that it limits the scrolling down the page but trying to see the options for the work order at the bottom of the list doesn't work. The user will need to completely open the work order to see the options. Review Source CR Charlotte R. Supervisor Hospitality Used the software for: 1-2 years ### "Worx Hub Works!!!" September 23, 2025 5.0 I love it !!!! It is great to use and keep track of problems that occur over and over . The bar scan method is very time conservative Pros I like that you can add different tabs for different locations. And keeping up with PMs and equipment Cons The mobile app is somewhat difficult to use. The pages seems to be to busy and such. Harder to find the status Review Source NT Nancy T. Life Enrichment Health, Wellness and Fitness Used the software for: 1-2 years ### "Reliable and Consistent" May 2, 2025 5.0 Good, I appreciate it's consistency and the fact that it can be used by everyone in the organization. Pros Being able to address issues to an entire team of people and get feedback as needed. Cons Not knowing how long until an issue will be addressed can be a problem. Also, if one department cannot address it, but knows which department can, they should be able to forward it for approval. Review Source MM Matthew M. Environmental Safety manager Hospital & Health Care Used the software for: 6-12 months ### "Environmental Safety Manager" February 28, 2025 5.0 I utilize Worxhub daily in my duties over 150 buildings (300 individual suites) Pros It's user friendly. The exact breakdown (subfolders) of each address is very efficient. Cons It's very difficult to think of anything, as I feel the product is so user friendly Review Source FN Famata N. Receptionist Concierge Hospital & Health Care Used the software for: 1-2 years ### "Work Hub makes the workflow very easy. " October 11, 2024 5.0 The Work Hub is a great tool to enter the information on hand just in case they are unable to fill it the same Day. Also, it is easy to cancel an order vs trying to reach out to someone via Phone. Pros I like most that the Work Hub allows you to keep up with the process of your entry. Cons There's nothing to not like. The Work Hub is a great Tool to have. It easy to navigate. It's easy to access. Review Source SM Scott M. Grounds mechanic Facilities Services Used the software for: 1-2 years ### "Review of workshub " February 14, 2025 4.0 Ok I have found it easy to navigate. Really helps track progress Pros Ease of use I like that I can add notes to my orders Cons Can only run one timer at a time. Forgetting that work orders are on hold Review Source dR dwayne R. it Computer Networking Used the software for: 1-2 years ### "easy to use" October 11, 2024 5.0 a great app very easy the use and work with Pros how easy it is to use will always use this app Cons the update is very slow please try and fix that Review Source Joe K. Director of FNS/EVS Hospital & Health Care Used the software for: 2+ years ### "Excellent Software for your Work Orders and Preventive Maintenance Needs" August 1, 2023 4.0 EVS/Housekeeping work orders can be placed and tracked, assigned, and completed, as well as Maintenance work orders. We utilize the projects feature to manage complex projects that consist of multiple work orders and makes it easier to stay organized. Pros The worxhub work order system has many features that allow for accepting work requests, completing work orders, preventive maintenance on equipment and spaces, and has allowed us to move away from manual paper / faxed work orders for our Hospital. Cons While the Worxhub mobile version is functional, it needs to be made into an actual app instead of a landing page for a website. An app would be in line with what other CMMS software is doing, and would be faster than waiting for a page to load. I hope Brightly is planning on making a robust app that can replace the mobile worxhub!!! Reason for choosing TheWorxHub The worxhub had the features needed and the price point was appropriate. We also had a 2nd campus that originally had dude solutions installed so we were familiar with the product, and some of the data collection was already done. Review Source RL Rick L. Supervisor Mental Health Care Used the software for: 2+ years ### "Rick's Review." December 18, 2023 4.0 I enjoy the format...simple but involved. My best assistant. Pros It's a great visual way to stay on top of day to day issues. Keeps PM's organized with contractors. Good scheduler and reminder. Don't have to rely on my memory. Cons Not being able to 'back-up' from some parts of the application to another. Review Source IS Ivan S. Maintenance Manager Hospital & Health Care Used the software for: 2+ years ### "Ivan Sexton Review" July 24, 2023 5.0 Powerful tool Worxhub is. Streamlined the maintenance tasks. Equipment no longer gets forgotten about and neglected. etc, etc Pros Worxhub is a powerful database and has streamlined this department. Cons One feature I do not like about Worxhub is there is no easy way to assign multiple work orders to one maintenance tech from the pending tab. Once a pending work order is accepted it's possible but by then you've made 11 clicks with a mouse per work order. Reason for choosing TheWorxHub I was not involved is this decision Review Source JD Joy D. Executive Assistant Hospital & Health Care Used the software for: 2+ years ### "What you put in - is what you'll get out! Easy to use and keeps everyone on track." December 14, 2022 5.0 WorxHub has been a time saver, money saver and ensures everyone has the same information at any given time. What you put into WorxHub - You'll get out. Pros (1) All departments have access to the same information at any given time. (2) Creating scheduled work orders is very easy. (3) Ability to change labor for one or many work orders or for scheduled work orders is so easy. (4) Ability to follow up on a work order and ready the notes and time stamps has been so helpful. (5) Employees have a sense of accomplishment after a days work when they see all the work orders completed. (6) Ability to place a work order on hold for what ever reason helps it to not fall through the cracks. (7) Creating tasks in a work order ensures everything will be done and nothing will be missed when pulled away from a project for an emergency. The employee can return to the work order and know what still needs to be completed. (6) Many modules available for different departments to benefit from and all having access to the same information. Cons (1) We should be able to export all information we enter into WorxHub. We are not able to extrapolate information we entered into the system that would benefit other departments, i.e. run report on all pets, run report on individuals on oxygen, etc. If the role permissions have allowed the person access to the information, they should be allowed to see it and/or download a report with the information. (2) We are not able to see cell phone numbers. Majority of people only have a cell phone. We should be allowed to see the residents demographics on all work orders. It is a waste of time to go to another page, searching for the residents profile, and then being able to make the call needed to the resident. (3) Running reports could be a little easier. (4) When searching~ the header does not stay at the top. When you scroll down you loose the column header. Very frustrating. (5) When viewing information from the search mode - we can't lengthen the column to see all the details. Reason for choosing TheWorxHub Offered a wide variety of tools for many departments not just maintenance and or housekeeping. Review Source DH Deven H. Facility Services Manager Facilities Services Used the software for: 2+ years ### "Why Worxhub was our choice." October 18, 2021 5.0 Workloads, how to move people around accordingly to manage time and materials which in the long run benefits our residents the most. Pros Workload management, asset tracking, space management, record keeping, transportation, are just a few features that we use on a daily basis on our campus Cons Yes, at times there are some things that need to be added or moved to different locations to make it great but the good by far out ways the bad about this system. It's hard to go into detail at this time.Workloads Reason for choosing TheWorxHub Easier to navigate. Review Source JA Jodi A. Information Assistant Hospital & Health Care Used the software for: 2+ years ### "User Friendly, Accurate Data, A+ Customer Service" September 28, 2022 5.0 The WorxHub has made my job so much easier. It is geared to our business and not made to fit. I get accurate reports with very little set up and they are easy to understand. Whenever I have encountered a situation requiring help, if I can't solve it with the generous help section, I usually have it solved quickly via chat with a customer representative. I am a daily user and I am so happy we made the switch to The WorxHub as it has my work life so much easier. Pros User friendly, accurate data and most importantly, A+ customer service! Cons I don't have anything I don't like about the software. Review Source DO Derek O. Director Facility Services Health, Wellness and Fitness Used the software for: 2+ years ### "Manage your staff productivity and customer satisfaction." December 19, 2022 4.0 I would say that the overall experience with WorxHub has been exceptional. Staff support is fantastic, always willing to assist. Software is only as good as the information that you provide. If we do our job, the software will take care of itself. I would highly recommend this software! Pros Our facility has utilized the Worxhub program for 10 years or so. I was part of the research team when we began research CMMS programs. What stood out about Worxhub was how robust the program was. The ability to track, manage and produce reports were important to us. In the Long-Term Care environment, our customer base are 65+ folks. They come into our facility with very high expectations. When our staff properly utilize the note functionality on work orders, we are provided with data that we can accurately respond when residents call on. This platform also provides us many tools to measure staff productivity. The program also allows for us to create resident, staff and area reviews and inspections. The program does an outstanding job of providing tools that assist with everyday management.Our facility also utilizes the Housekeeping and Landscaping modules. Housekeeping utilizes the program primarily for staff scheduling. We are able to create weekly schedules with support information for special requests like sheet sizing, product usage, time of day needs, etc. This is vital to our success. Cons I would say the one thing that continues to be somewhat of challenge is the overall speed of the program. The program with choose a server each day, but traffic on the program can slow down to a point of frustration at times. We are working with the Brightly team to help reduce issues on the client side and have seen improvements. Reason for choosing TheWorxHub We were looking for a program that could manage our work order load in a Long-Term Care facility. We push between 2200-2500 work orders each month. We need to be effective, quick and deliver service to our residents efficiently. WorxHub was the only choice for us once we began our search. We looked and a multitude of programs and felt Worxhub met or exceeded our expectations across the board. Review Source PJ Philip J. Director of Facility Services Hospital & Health Care Used the software for: 2+ years ### "Willing To Listen and Adapt" October 18, 2021 5.0 It is overall an very good system, we use 7 modules currently. I would say it, as with anything takes some getting use to when you make an change but this switch was truthfully with simplicity and ease to make once you start using more and more and you will become so user friendly with the system. Pros Over the years we as an company have made suggestions to TWH for items to be added or changed and TWH, listens and adapts when possible to make these features that are important to the end user, as long as the benefit the greater good. Cons There are some occasional items that you have to work around with the way TWH classifies things, I was use to the address of the Residences being an Asset, but not in TWH it is an location. That does not allow for PM Work Orders to easily be set up for the Resident and not have to input the seperate Asset that you are setting the PM for. Reason for choosing TheWorxHub I liked the ease of use and the smothness of the flow of the work order from Request to Finish! Having all Locations in one data base makes life so much easier, almost 2,500 location in seperate data bases can be very nerve racking, so bringing these all together in one is so much easier on the Administrator, i.e. myself! Review Source MW Matt W. Facilities Associate Facilities Services Used the software for: 2+ years ### "Rating the WorxHub- 9-28-2022" September 28, 2022 4.0 I think it is a positive one... (It is easier to use and is user friendly if you know where to record your info.) Pros We had to gather all of the Assets and Assign a Date, and Value Cons If the Asset recorded is incomplete- No Value, No Dates, Has absolutely No Value to Me or My Company... Review Source JR John R. Director Of Plant Operations Hospital & Health Care Used the software for: 1-2 years ### "Great Program " July 13, 2023 5.0 Pros The ease of use and customer service has been second to none. Cons There are minor improvements I'd like to see implemented. I have some scheduled daily tasks I'd like to see them displayed at a specific time instead of everything showing up 1st thing in the morning. Review Source JL Jayson L. Maintenance Supervisor Non-Profit Organization Management Used the software for: 2+ years ### "We are overall pleased with WorxHub" December 18, 2023 5.0 WorxHub is an essential tool for our campus and we are overly pleased with the product Pros Dashboard frendly Ease of access Reports generated Ease of billable work Cons Down time due to software issues Unable to delete Staff/Contractor/Supplier information Alternatives considered [MicroMain](https://www.capterra.com/p/119615/MicroMain-Maintenance-Software/) Review Source Similar Products Featured