--- title: "ACCEO Smart Vendor Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ACCEO Smart Vendor Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more." source_url: "https://www.capterra.com/p/172310/ACCEO-Smart-Vendor/" page_type: "product" language: "en" --- # ACCEO Smart Vendor Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ACCEO Smart Vendor ## What is ACCEO Smart Vendor? ACCEO Smart Vendor is an all-in-one POS and retail management software tailored for small to medium-sized businesses. Trusted by over 15,000 installations and processing 3 million daily transactions, it integrates sales, inventory, and customer engagement seamlessly. Features include real-time inventory tracking, automatic reordering, and centralized multi-location management, ensuring optimal stock levels and operational efficiency. Its omni-channel capabilities connect physical stores with e-commerce platforms like Shopify, enabling features like Buy Online, Pick Up In-Store (BOPIS). Boost customer loyalty with integrated CRM tools and rewards programs, and make data-driven decisions with detailed reports and dashboards. Offline mode, daily online backups, and add-ons like Smart Display ensure uninterrupted operations and scalability. Ideal for fashion, garden centres, and pet supplies, etc., ACCEO Smart Vendor delivers the flexibility and support needed to grow your business. ## What is ACCEO Smart Vendor used for? [Retail POS System](https://www.capterra.com/retail-pos-system-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Consignment](https://www.capterra.com/consignment-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 91% Neutral 6% Negative 3% Starting price CA$1095 Flat Rate, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Point of Sale / 2025 - Retail POS System / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ACCEO Smart Vendor?[Manage this product listing](https://www.g2.com/products/acceo-solutions-acceo-smart-vendor/claim_requests/new?auto=true) ## ACCEO Smart Vendor Overview Updated September 2026 AI summary ACCEO Smart Vendor provides point of sale and retail inventory management for small and midsize businesses, supporting functions such as accounting integration, barcode scanning, payment processing, and sales reporting. Notable features include loyalty programs, gift card management, and multi-location support. The system is available via cloud or Windows deployment, with reviewers consistently valuing its responsive customer support and practical ease of use. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ACCEO Smart Vendor 4.3 (32) VS. [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price CA$1095 Flat Rate, One Time Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (32) Ease Of Use 3.8 (495) Value For Money 3.9 (29) Value For Money 3.6 (364) Customer Service 4.3 (32) Customer Service 3.6 (323) ## ACCEO Smart Vendor alternatives Highest Rated [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/) [4.7 (496)](https://www.capterra.com/p/170272/Square-for-Retail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170272/Square-for-Retail/) [Paladin](https://www.capterra.com/p/155794/Paladin-POS/) [4.6 (20)](https://www.capterra.com/p/155794/Paladin-POS/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155794/Paladin-POS/) ## FAQs about ACCEO Smart Vendor Overview ### Which roles and teams benefit most from ACCEO Smart Vendor? ACCEO Smart Vendor is most used by business owners, presidents, and other executives who need tighter control over purchasing, inventory, and vendor relationships. Store managers, retail and office managers, buyers, and e-commerce or customer service teams use it to streamline ordering, track stock, coordinate suppliers, and support daily operations. Answer based on 32 reviews Overview ### What company size and industries is ACCEO Smart Vendor built for? ACCEO Smart Vendor is built for small retailers, with 100% of reviewers from small businesses and 69% in retail. It also serves consumer goods and apparel businesses, each at 6%, and is commonly used as a retail POS system, which accounts for 39% of reviewer use cases. Answer based on 32 reviews Features and Usability ### What are the key features of ACCEO Smart Vendor? ACCEO Smart Vendor offers point of sale, inventory management, retail management, and accounting integration, plus barcode recognition and barcode/ticket scanning. It also includes billing and invoicing, order and purchase order management, returns tracking, customizable reports, access controls/permissions, and multi-location support. Pricing ### How much does it cost and what fees or limitations are included? ACCEO Smart Vendor starts at CA$1095 as a one-time Software Only license, avoiding recurring subscription costs. Optional hardware packages, add-on modules, and Premium Support Packages can increase the total price. The available pricing data does not list setup fees or contract terms, but one reviewer called the annual cost outrageous. Answer based on 4 reviews Integrations ### Which third-party tools and platforms does ACCEO Smart Vendor integrate with? ACCEO Smart Vendor integrates with Shopify, WooCommerce, Octopus CRM, QuickBooks Online Advanced, Sage Accounting, and Omnichannel Personalization. These connections cover ecommerce, CRM, accounting, and personalization workflows, giving the platform a mix of sales-channel and back-office integrations for online merchandising and order management. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does ACCEO Smart Vendor offer? ACCEO Smart Vendor provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide recorded walkthroughs for self-paced review. Answer based on 6 reviews Getting Started and Support ### What customer support options does ACCEO Smart Vendor offer, and how do users rate the experience? ACCEO Smart Vendor offers email/help desk, a knowledge base, phone support, and chat. Users generally describe support as responsive, knowledgeable, and quick to resolve issues, with helpful guidance during setup and troubleshooting. A few users report delays on certain updates, but overall support interactions are viewed positively. Answer based on 10 reviews ## Features AI summary Based on 3,592 Retail Management Systems reviews Capterra data shows that buyers of Point of Sale software rank the following features as their top priorities: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) ACCEO Smart Vendor supports all three features that reviewers rate highest: Credit Card Processing, Electronic Payments, and Payment Processing. Together, these capabilities help businesses accept payments in multiple forms, process transactions accurately, and keep checkout operations moving efficiently, allowing teams to serve customers faster and manage day-to-day sales with greater consistency. Electronic Payments 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Inventory Tracking 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Point of Sale (POS) 4.5 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Sales Reports 4.3 (20) 70.00% of 20 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Inventory Management 4.1 (17) 70.59% of 17 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Payment Processing 4.5 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions ACCEO Smart Vendor 70 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Consignment Management: Manage goods purchased or received from third-party suppliers/consignors - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Retail: For Retail Stores - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Stock Management: Manage the buying, selling, and holding of stocks - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Get Advice We can help you find the software with the features you need. Features 3.9 (32) 3.9 Based on 32 reviews ## Pricing Value for money 3.9 (29) [View pricing plan details](https://www.capterra.com/p/172310/ACCEO-Smart-Vendor/pricing/) Software Only CA$1,095 Flat Rate,One Time It includes: - POS Software Value for money 3.9 (29) 3.9 Based on 29 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[ Omnichannel Personalization](https://www.capterra.com/p/171281/Omnichannel-Personalization/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (32) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (32) 4.3 Based on 32 reviews ## User reviews Overall rating 4.3 Based on 32 reviews Filter by rating 5(15) 4(14) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent PP Peter P. Owner Retail ### "System 1 testing " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 13, 2024 Good for now. We need much better training on the inventory scanner Pros System Change. For something bigger Something better. Cons Cost of inventory scanner. !! Don’t even use it. Because we don’t know how. !! Poor training on this!! Peter. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2024 Thank you, Peter, for your review of ACCEO Smart Vendor. We appreciate your feedback and are pleased to inform you that we have already made significant improvements to our training resources and system features. Your input is valuable to us. For any queries or further assistance, please get in touch at SmartVendor.CustomerSuccess@acceo.com. Thank you for choosing ACCEO Smart Vendor! JS Jill S. Owner Retail ### "Standalone Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2024 We have had the system for over 13 years and have had no major challenges. The Support Team is responsive and accurate with the results. Pros 1\. Training provided when system purchased 2. Customer Support, return calls promptly and usually one fix is needed 3. Will assist with Year End information 4. Updates to the System are sent out and instructions easy to follow but is questions support will assist Cons Very pleased with the system and have no complaints Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 3, 2024 Thank you, Jill, for your positive review of ACCEO Smart Vendor. We're delighted that our training, customer support, and regular updates have met your expectations. It's wonderful to hear that you've had a smooth experience with our system for over 13 years and found our support team responsive and accurate. We appreciate your loyalty and are committed to maintaining the high standards you value. Thank you for choosing ACCEO Smart Vendor! LH Linda H. owner Retail ### "Smart Vendor" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 May 7, 2024 Pros Smart Vendor has the capability of managing multi tiered matrixes. They are one of the few POS retail systems that allows for this and it is pretty user friendly Cons Upgrades for issues we run into are not always addressed. For example we are a multi location business and we need to see client purchases made in other locations. We cannot see this. We need to contact other locations to manually get this information. This is a major downfall for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2024 Thank you, Linda, for your review of ACCEO Smart Vendor. We're glad to hear that you find our system user-friendly and capable of managing multi-tiered matrices. We apologize for any issues you've encountered with upgrades and multi-location business functionalities. We have made several improvements and are committed to addressing these concerns. For further assistance, please contact us at SmartVendor.CustomerSuccess@acceo.com. Thank you for your valuable feedback and continued support. NJ Nicolai J. Chief Operating Officer Farming ### "Support Makes the Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2024 Extremely good, since day 1 working with them has been amazing. Melissa who runs the support team has been a key player in keeping us incredibly happy with the product and service. Pros The support team is fantastic, you can have the best product ever but if your support team isn't on top of things then everything falls apart. Smart Vendor's support team is the best I have ever worked with and makes Smart Vendor an incredibly great tool to have. Cons Smart Vendor can be slow to implement new features that are desirable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2024 Thank you, Nicolai, for your excellent review of ACCEO Smart Vendor. We're thrilled to hear that our support team has been a standout aspect of your experience and has contributed to your satisfaction with the product. We acknowledge your feedback on the implementation speed of new features and are working to improve this. Your continued support and satisfaction are important to us. For any further queries, please contact us at SmartVendor.CustomerSuccess@acceo.com. Thank you for choosing ACCEO Smart Vendor! TL Tim L. President Health, Wellness and Fitness ### "Make it easy on yourself and your staff " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 5, 2024 Overall it has been positive! We are going on our 10th year with ACCEO Pros The products and services are easy to use and the support is reliable Cons Some features are not used by my business Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2024 Thank you, Tim, for your positive review of ACCEO Smart Vendor. We're glad to hear that you find our products and services easy to use and our support reliable. We appreciate your loyalty as you approach your 10th year with us. Your feedback on the unused features is noted, and we're continually working to improve our offerings. For any queries, please contact us at SmartVendor.CustomerSuccess@acceo.com. Thank you for choosing ACCEO Smart Vendor! KF Kristy F. Manager Retail ### "More user friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 2, 2024 We like this system with all its little quirks. Once you know how to use it with all the keyboard commands, you will love it. From a new employee standpoint, they like that you have the keyboard commands on the screen. All I have to say is look at the bottom of the screen. It's very overwhelming but gets easier the more you use it. Pros We were looking for an easy-to-use program that everyone would understand and be able to problem solve on their own. Cons Debit machine restarting procedure. When we first got the system debit restart was quick and easy. One step. But now since we had to change and do programming updates, restating is now 10-15mins process. But with 4-5 steps. My staff still have a hard time figuring it out. When I am on vacation, this is normally when it goes down and won't restart. I have made a step-by-step guide for my staff on how to restart but sometimes it will not. I have had them call in but usually happens after hour and you guys are closed. So, they have to wait for the emergency call back to come in. The other thing I don't like it doesn't build your Purchase orders. But its not a deal breaker. Reasons for choosing ACCEO Smart Vendor We had Armagh POS before. Not in the list but yes, we switched products.POS was over 10–12-year-old (I think) New \[sensitive content hidden\] wanted a better user-friendly system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 3, 2024 Thank you, Kristy, for your detailed review of ACCEO Smart Vendor. We're glad you find the system user-friendly and helpful for your staff. We apologize for the inconvenience with the debit machine restarting procedure and appreciate your patience as we work on improving this. Your positive feedback on the keyboard commands and overall ease of use is encouraging. We're committed to continuous improvement and support. Thank you for choosing ACCEO Smart Vendor! JO Joanne O. owner Arts and Crafts ### "Smart Vendor keeps us on track." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 1, 2024 Support from Smart Vendor is fantastic. Setting up was a big job; the training was professional and user friendly and the ongoing support is always excellent. Pros I took possession of fairly well stocked yarn store that was run by a calculator, pen and notebook! I could not have expanded without SV. My inventory has more than doubled in the last 10 years and I have added an online store. Smart Vendor tracks all my inventory so that the online store doesn't oversell what is actually in stock. As well, checking out in store is easy and effortless with coded labels and a barcode scanner. Cons I do find the reports area somewhat daunting. Thankfully, support has saved a few reports that I can edit and use again and again. Reasons for choosing ACCEO Smart Vendor Smart Vendor was recommended by a couple of other local businesses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 3, 2024 Thank you, Joanne, for your insightful review of ACCEO Smart Vendor. We're thrilled that our system has helped you expand your yarn store and effectively manage your inventory. Your feedback on the reports area is noted, and we're glad our support team has been able to assist you. We appreciate your positive comments on our training and ongoing support. Thank you for choosing and recommending ACCEO Smart Vendor! SR Samantha R. President Retail ### "A POS System that is worth while" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 1, 2024 I have used this program for over 15 years, and throughout the years they have been continuously improving upon the overall running of the program. I love when they add extra features and change things up every now and then. Without this system I don't think we would have survived COVID! The online integration was the best and saved us! Pros I love the ease that the program provides. It is easy to use and user friendly. We have staff that range in age from 18-80, so the system needed to be able to accommodate that, and it does and more! Cons There are some more features i would love to have, but understandable that not everyone would need them. Reasons for choosing ACCEO Smart Vendor The alternative product at the time was absolutely horrible. I had downloaded a free trial of the competitors software and it crashed out the computer so bad, that i actually had to replace the computer. At the time they said that there was nothing they could do then ghosted me. Smartvendor has always been easy to reach and answer all questions that i have with patience and care. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 3, 2024 Thank you, Samantha, for your glowing review of ACCEO Smart Vendor. We're thrilled that you find the system easy to use and suitable for your diverse staff. We appreciate your loyalty over the past 15 years and your recognition of our continuous improvements and online integration, especially during challenging times like COVID-19. Your feedback on additional features is noted and valued. We're committed to providing a reliable and responsive service. Thank you for choosing and trusting ACCEO Smart Vendor! CM Chris M. owner Retail ### "years with smart Vendor" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 April 30, 2024 It has been a bit of a love hate relationship. Pros Consignment inventory management. Regular updates and access to support when needed.They have been good when needed. Cons Inflexible I have asked for a few years now a change to a part of the consignment look up.So far it has yet to be addressed again with us personally.So not pleased with that. Lastly the annual cost is outrageous and we hardly use the support. So free money to you guys. There should be a discount scale for users that rarely use the support. Like a good account discount based on the use of the support system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2024 Thank you, Chris, for your review of ACCEO Smart Vendor. We appreciate your feedback and are glad to hear that our consignment inventory management, regular updates, and support have been beneficial to you. We apologize for any inconvenience caused by the issues you've mentioned. Please know that we have made numerous improvements and would like to discuss your specific needs further. For assistance, please contact us at SmartVendor.CustomerSuccess@acceo.com. Thank you for your continued support. BO Becky O. Floor Manager Retail ### "Great system overalll!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 30, 2024 Smart Vendor is a great, user-friendly system! It's easy to use and easy to train people to use. Pros We love how user friendly the retail POS is - it's easy to train new employees on it. Cons Creating reports can sometimes feel a bit cumbersome. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 3, 2024 Thank you, Becky, for your positive review of ACCEO Smart Vendor. We're pleased to hear that you find our retail POS system user-friendly and effective for training new employees. We acknowledge your feedback on creating reports and are continually working to improve this aspect. We're glad our system meets your needs and appreciate your recommendation. Thank you for choosing ACCEO Smart Vendor! [View all Reviews](https://www.capterra.com/p/172310/ACCEO-Smart-Vendor/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.