# Page 2 | ACCEO Smart Vendor Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is ACCEO Smart Vendor the right Point of Sale solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172310/ACCEO-Smart-Vendor/reviews

---

ACCEO Smart Vendor

4.3 (32)

[View alternatives](https://www.capterra.com/p/172310/ACCEO-Smart-Vendor/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of ACCEO Smart Vendor

## Showing most helpful reviews

Showing 26-32 of 32 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SG

Sherry G.  
Customer service  
Apparel & Fashion  
Used the software for: 2+ years

### "Always helpful "

May 18, 2023

4.0

Very good customer service anytime I’ve called

Pros

Anytime I have a issue the computer techs are so helpful and patience

Cons

I hate that I’m not trained enough to do the things I want

Reason for choosing ACCEO Smart Vendor

It was the best choice at the time

Review Source

Response from ACCEO

May 24, 2023

Dear Sherry, Thank you for taking the time to leave such a positive review. We're thrilled to hear that you find our team helpful and patient whenever you encounter any issues. We understand that learning new software and technology can sometimes be challenging, and we're here to support you every step of the way. If you're interested, we do offer online training sessions to help improve your skills in using our POS system. Feel free to contact our customer service team at smartvendor.customersuccess@acceo.com to inquire about upcoming training opportunities. We're glad that Acceo Smart Vendor has been a good fit for you and has allowed you to print labels and control stock more efficiently. Your satisfaction is our top priority, and we'll continue to strive to provide excellent customer service. Thank you once again for your kind words.

JL

Julie L.  
Management & Sales  
Retail  
Used the software for: 2+ years

### "All-in-one POS System"

February 17, 2023

5.0

Pros

The customisation options with the tech team at Smart Vendor. They give you options to change a few things on the software as needed.

Cons

The inventory stock check is quite limiting. There are frequent glitches even when doing year end inventory in small batches.

Review Source

Response from ACCEO

February 27, 2023

Thank you for sharing your overall satisfaction with Smart Vendor, Julie; we truly appreciate it. Definitely, one of Smart Vendor's greatest strengths is the ability to enable, disable, or retitle fields to suit the retail vertical and customize it to your store's particular needs. Our Customer Success Team is always here to assist our clients on a support plan with any questions you may have, about Stock Lookups, or any other topic. We'd be happy to have a call with you to find out more, and help you ensure you are using your 'power tool' to its best advantage. Please reach out to smartvendor.customersuccess@acceo.com so we can take this discussion further.

LH

Lisa H.  
Owner  
Retail  
Used the software for: 2+ years

### "Smart Purchase"

October 22, 2022

4.0

Pros

This software is easy to use and the support team is fantastic.If you have any issues they will contact you as soon as possible and have you up and running in a short time.

Cons

There are some learning curves. Reports are not easy to generate if you don't know the proper lingo.

Reason for choosing ACCEO Smart Vendor

Canadian CompanyCan be used without being connected to the web browsers.

Review Source

Response from ACCEO

February 27, 2023

Thank you for taking the time to provide feedback. We learn best from our customers. If you would like us to contact you to discuss options for getting more familiar with the reports section of Smart Vendor, please email us at SmartVendor.CustomerSuccess@acceo.com and mention this review so we can schedule a call.

JG

Justine G.  
Owner  
Semiconductors  
Used the software for: 6-12 months

### "Best customer service ever"

March 24, 2023

4.0

Pros

When I call in with problems/issues, the receptionist is ever so friendly. The tech is also a great person making a not-so-fun time with the computer much more bearable. Making everything look easy to do.

Cons

It is a little hard to figure out some of the great features of the system. Not as user-friendly.

Review Source

Response from ACCEO

March 28, 2023

Thank you for your review of Acceo Smart Vendor POS and retail management system. We are thrilled to hear that you had a positive experience with our customer service team. We strive to provide exceptional support to our customers and are happy to hear that our team was able to make your interaction with the system more manageable. We understand that navigating a new system can be challenging. Please be assured that our customer success team is always by your side to make your experience seamless. We continuously work to improve our product, and your feedback is valuable to us. If you have any specific suggestions or ideas on how we can enhance our system's usability, please do not hesitate to reach out to our customer success team at - SmartVendor.CustomerSuccess@acceo.com. Thank you again for your feedback, and we hope that you continue to enjoy using Acceo Smart Vendor POS and retail management system for your business needs.

bP

bob P.  
Retail Manager  
Retail  
Used the software for: 2+ years

### "acceo smartvendor"

May 26, 2022

5.0

great product just needs some more integration with shopify

Pros

ease of use , customer support , long term use

Cons

modules are extra and should be looked thru

Review Source

Response from ACCEO

July 8, 2024

Thank you, Bob, for your review of ACCEO Smart Vendor. We appreciate your positive comments on the ease of use, customer support, and long-term benefits. We have taken your feedback about the modules and integration with Shopify seriously and are pleased to inform you that a lot has improved. For any further queries, please contact us at SmartVendor.CustomerSuccess@acceo.com. Thank you for choosing ACCEO Smart Vendor!

RO

Ryan O.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Not intuitive. Horrible A/R statements"

October 18, 2022

2.0

Nice people on the customer service team. Unfortunately, I have to talk to them way too often.

Pros

Integrates with our scales for weighing items.

Cons

Why press one button when you can press 5? Also, Accounts Receivable statements are an absolute nightmare and make us look unprofessional.

Reason for choosing ACCEO Smart Vendor

Lots of people in my industry use it

Review Source

Response from ACCEO

October 21, 2022

We are sorry to hear about your experience with the accounts receivable statements. Our Product Owner reached out to you before this review was posted, inviting you to a meeting to discuss your concerns. We appreciate your business and would like to help with the issues you are experiencing. We are looking forward to meeting you so we can work towards a resolution of the issues on hand.

SO

Sheryl O.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Overstock review "

January 25, 2023

5.0

We have found the support team very helpful.

Pros

I like the ease of use and the support to share the screen.

Cons

I don’t like that we are encouraged to ask customers the form of payment. I would like to hit one button for credit to cover credit card and debit. The merchant services device records it anyway.

Review Source

Response from ACCEO

February 27, 2023

Thank you, Sheryl, for your feedback. We appreciate you taking the time to share your experience with us. Our support team strives to do their very best for our customers, and feedback like this lets us know we are on the right track. We would like to discuss your suggestions on credit integration. If you could email us at SmartVendor.CustomerSuccess@acceo.com the best time and number to reach you, we will follow up with a call to discuss.

Similar Products

Featured