# ManageEngine Applications Manager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ManageEngine Applications Manager Software - reviews, pricing plans, popular comparisons to other Application Performance Management products and more.

Source: https://www.capterra.com/p/172323/ManageEngine-Applications-Manager

---

# 

 ManageEngine Applications Manager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ManageEngine Applications Manager

## What is ManageEngine Applications Manager?

ManageEngine Applications Manager provides deep-dive performance monitoring for 150+ technologies spanning infrastructure and cloud environments. It provides code-level insights on the performance of web applications running on Java, .NET, Ruby on Rails, .NET core, Node.js and PHP platforms. Additionally, it offers intelligent digital experience monitoring for your business critical applications. More than 5000 businesses around the globe leverage Applications Manager's capabilities to quickly detect, isolate and resolve performance issues, effectively plan capacity and ensure optimal performance of their applications.

## What is ManageEngine Applications Manager used for?

[Server Monitoring](https://www.capterra.com/server-monitoring-software/)[Application Performance Management](https://www.capterra.com/application-performance-management-software/)[IT Management](https://www.capterra.com/it-management-software/)

Recognitions

Shortlist

Overall rating

Based on 264 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$395

Flat Rate, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Cloud Management / 2026
-   IT Management / 2026
-   Server Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

-   Cloud Management / 2026
-   IT Management / 2026

## ManageEngine Applications Manager alternatives

Highest Rated

[4.7 (351)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (32)](https://www.capterra.com/p/10016401/groundcover/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (38)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews)

Starting price

$1233.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/alternatives/)

## FAQs about ManageEngine Applications Manager

Overview

### What problems does ManageEngine Applications Manager solve?

ManageEngine Applications Manager solves blind spots in application, server, database, and cloud performance by centralizing health metrics, alerts, root-cause analysis, and synthetic transaction monitoring. IT operations, SRE, infrastructure, and application support teams use it to catch slow queries, memory leaks, failing jobs, and outages early, reduce downtime, and speed troubleshooting.

Answer based on 200 reviews

Overview

### Which roles and teams benefit most from ManageEngine Applications Manager?

ManageEngine Applications Manager is most used by IT administrators, systems engineers, DevOps teams, and infrastructure managers who need centralized visibility into application, server, database, and cloud performance. Project managers and IT support teams also benefit by tracking service health, resolving incidents faster, and improving uptime across business-critical environments.

Answer based on 253 reviews

Overview

### What company size and industries is ManageEngine Applications Manager built for?

ManageEngine Applications Manager is for midsize businesses first, with 38% of reviewers, and Information Technology and Services teams, which account for 27%. It also serves enterprises at 34% and small businesses at 28%, with additional adoption in Higher Education at 6% and Financial Services at 4%.

Answer based on 259 reviews

Features and Usability

### What are the key features of ManageEngine Applications Manager?

ManageEngine Applications Manager includes core monitoring and alerting features like real-time monitoring, configurable alerts, server monitoring, database monitoring, and customizable dashboards. Differentiator features include root cause analysis, automated discovery, anomaly detection, and predefined or custom actions for issue response across on-premises, cloud, and hybrid infrastructure.

Answer based on 145 reviews

Pricing

### How much does it cost and what fees or limitations are included?

ManageEngine Applications Manager starts at $395/year for the Professional Edition, while Enterprise starts at 9595/year; perpetual licenses begin at 795 and 19195. A free version and free trial are available. Reviewers often call it good value, though some small businesses say pricing and licensing flexibility can be concerns.

Answer based on 33 reviews

Integrations

### Which third-party tools and platforms does ManageEngine Applications Manager integrate with?

ManageEngine Applications Manager integrates with ManageEngine ServiceDesk Plus and ManageEngine OpManager most often, with reviewer-confirmed use for ticketing, alerts, and infrastructure monitoring. It also connects with Telegram, LogicMonitor, ServiceNow, Prometheus, Site24x7, and ManageEngine AlarmsOne, covering IT service management, observability, and alerting workflows.

Answer based on 23 reviews

Getting Started and Support

### How easy is it to onboard and train a team on ManageEngine Applications Manager?

ManageEngine Applications Manager is straightforward to onboard for admins handling basic setup, with in-person training, live online sessions, webinars, videos, and documentation available. Reviewers say teams often start with minimal training, while advanced monitoring, ERP integrations, scripting, and custom configurations usually require more time and technical expertise.

Answer based on 12 reviews

Getting Started and Support

### What customer support options does ManageEngine Applications Manager offer, and how do users rate the experience?

ManageEngine Applications Manager offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as responsive, helpful, and knowledgeable, with issues often resolved quickly and tickets closed reliably. Some report needing frequent contact for product problems, and a few mention resolutions can take one or two days.

Answer based on 41 reviews

Security

### How does ManageEngine Applications Manager handle data security and access control?

ManageEngine Applications Manager uses user authentication, access control, and role-based access control to restrict sensitive monitoring data and prevent unauthorized configuration changes. It also benefits from frequent updates that include security fixes. Some reviewers note Java-related security concerns, limited GUI access for non-admins, and a need for more granular roles.

Answer based on 17 reviews

## Who uses ManageEngine Applications Manager?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 141 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 141 reviews

IT & Software Development

47%

IT & Software Development

47%

Administrative

19%

Engineering

11%

Marketing

4%

Others

20%

Top industries

Based on 141 reviews

Information Technology and Services

33%

Higher Education

33%

Computer & Network Security

12%

Retail

12%

Other

10%

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Server Monitoring

4.8 (173)

86.13% of 173 reviewers that rated this feature as important or highly important

With this capability, you can track server health, resource usage, and availability from a single dashboard. Reviewers appreciate the real-time insights, agentless monitoring, and historical data, saying it helps with proactive management and capacity planning.

Alerts/Notifications

4.7 (166)

82.53% of 166 reviewers that rated this feature as important or highly important

It gives you customizable, timely alerts via email or SMS, helping you respond quickly to issues. Some reviewers find notifications reliable and easy to configure, and value the ability to sort, escalate, and track alarms for effective incident management.

Real-Time Monitoring

4.7 (143)

79.02% of 143 reviewers that rated this feature as important or highly important

ManageEngine Applications Manager offers continuous, real-time updates on server and application status. Users think this helps them quickly detect issues, reduce outages, and monitor resource consumption, making it easier to maintain uptime and performance.

Real-Time Notifications

4.7 (127)

78.74% of 127 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Access Controls/Permissions

4.6 (81)

69.14% of 81 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Monitoring

4.8 (79)

93.67% of 79 reviewers that rated this feature as important or highly important

Observe and track the demand, usage, progress or quality of a system, product, or user

ManageEngine Applications Manager 103 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and report on everything that happens within the system or network

Track and document all activities across devices, networks, and other systems

Software program that continuously adjusts its behavior based on observed data

System alerts about the need to escalate an issue or request

It gives you customizable, timely alerts via email or SMS, helping you respond quickly to issues. Some reviewers find notifications reliable and easy to configure, and value the ability to sort, escalate, and track alarms for effective incident management.

Automatically identify unusual behavior

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Track, monitor and analyse information pertaining to specific applications

Automatically identify systems to be monitored

Test the availability of websites and/or browsers

Create backups and provide methods to recover deleted/lost data

Define network parameters and threshold settings to monitor network health and take necessary precautions

Detect areas where test errors occur

Monitor service demand and performance to plan for adequate resources that meet business needs

Determine and plan production capacity based on changing demands

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Analyze the performance of containers

A process to automatically integrate code changes from multiple contributors into a shared repository

Manage budgets, track and optimize spending and align capacity to workload demand

Monitor performance details involving CPU/memory utilization

Alter the layout and content of dashboards

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Import and export data to and from software applications

Graphical representation of data

Analyze the performance of Databases

Supports common databases such as MySQL and Oracle

Track and manage task relationships and dependencies

Platform to achieve application and desktop virtualization

Access client's system information, including hardware and software configuration, to perform diagnostics

Assemble applications and processes by dragging over and arranging pre-built components

Receive and/or send email notifications for urgent updates, requests, or other information

Ability to oversee and optimize the operations of a mail server

A chronological record of actions or occurrences within a network, software, or process

Software is used for working on online pages

Compliant with HIPAA, which sets standards for sensitive patient data protection

Review data from past periods to reveal recurring tendencies

The ability of two or more systems to exchange information or data.

Track and manage inventory levels to maintain proper supply

Identify and respond to unexpected problems or failures (ie. "negative events")

Record and follow the progress of every issue

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Tracking the status of previously identified performance measurements

Collects and aggregates data from various systems within the IT environment

Schedule predetermined or ad hoc maintenance services and labor requests

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows businesses to monitor and secure applications and workloads across multiple public clouds

Monitor networks, websites, or other assets across multiple locations

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Operate multiple applications in a shared environment

Tracks and makes accessible data on the health of servers and other network components.

Monitor and analyze the performance and status of a server or system/application

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Predict future data based on historical data sets

Arrange tasks based on the level of priority or urgency

View and analyze individual requests received by a database

Analyze and gain insights into data in real-time

Receive data and information in real time

ManageEngine Applications Manager offers continuous, real-time updates on server and application status. Users think this helps them quickly detect issues, reduce outages, and monitor resource consumption, making it easier to maintain uptime and performance.

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Reallocate existing resources to better utilize capacity

Notifying as a warning or reminder of a potential or imminent hazard

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Identify and analyse the reasons behind accidents

Run diagnostic tests at predetermined times

Search and filter data across systems to locate required information by entering keywords or certain criteria

With this capability, you can track server health, resource usage, and availability from a single dashboard. Reviewers appreciate the real-time insights, agentless monitoring, and historical data, saying it helps with proactive management and capacity planning.

Set and monitor service level agreements to ensure timely response and resolution

Ensure SSL certifications are active

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Information to prevent, understand and identify cyber threats

Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm

Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings

Monitor or audit historical and current transactions to analyze customer account activities

Review data from past periods to reveal recurring tendencies and predict future performance

Take actions to troubleshoot issues for networks, devices, etc.

Extra layer of security that requires not only a password and username but also something specific to that user

Track the availability time for a designated network or website over a given period of time

A visual way of interacting with a computer using items such as windows, icons, and menus, used by most modern operating systems

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track and manage virtual machines (VMs) running on physical host machines

Create images of a virtual machine at a specific point in time as a state to revert to if needed

Track visitors and purpose of visits

Interact with data visualization elements, such as charts and graphs, to drill down into data

Collect and analyze traffic data about website visitors

Track and analyze information regarding website visitors

An extended application or connector that enables users to perform additional services with their current set of tools

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Features

4.7 (257)

4.7

Based on 257 reviews

## Pricing

Value for money

4.7 (226)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/pricing/)

Applications Manager Professional Edition

$395.00

Flat Rate,Per Year

It includes:

-   Application Performance Monitoring
-   Database Monitoring
-   Multi-Cloud Monitoring
-   Real User Monitoring
-   Synthetic Transaction Monitoring

Applications Manager Enterprise Edition

$9,595

Flat Rate,Per Year

It includes:

-   Application Performance Monitoring
-   Database Monitoring
-   Multi-Cloud Monitoring
-   Real User Monitoring
-   Synthetic Transaction Monitoring

Value for money

4.7 (226)

4.7

Based on 226 reviews

## Integrations

[

Site24x7](https://www.capterra.com/p/168192/Site24x7/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[

ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)[

Prometheus](https://www.capterra.com/p/235335/Prometheus/)[

ManageEngine AlarmsOne](https://www.capterra.com/p/162259/Site24x7/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (258)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (258)

4.7

Based on 258 reviews

## User reviews

Overall rating

4.6

Based on 264 reviews

Filter by rating

5(173)

4(83)

3(7)

2(1)

1(0)

Mentioned topic

Sorted by most recent

PR

Pranesh R.

Data Risk Strategist

Management Consulting

### "Digital transformation in the 4IR"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 11, 2026

My overall experience with ManageEngine Applications Manager has been positive. The platform provides comprehensive monitoring and observability capabilities across applications, servers, databases and infrastructure, enabling proactive issue detection and faster troubleshooting. The dashboards and reporting features provide valuable operational insights, while the alerting mechanisms help maintain service availability and performance. Although the initial setup and configuration can require some effort, the breadth of functionality, scalability and value for money make it a strong solution for organisations seeking improved visibility, operational resilience and IT service performance.

Pros

The comprehensive monitoring capabilities, intuitive dashboards and proactive alerting features stood out the most. Applications Manager provides excellent visibility into application and infrastructure performance, helping IT teams quickly identify and resolve issues while maintaining service reliability.

Cons

The initial configuration can be time-consuming, and some advanced features require a steep learning curve. Certain parts of the user interface could also be more modern and user-friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TR

Travis R.

System Operations Engineer

Entertainment

### "Great application "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

June 11, 2026

Overall I like it, though there is a learning curve that could be alleviated with better integration betweeen ME products

Pros

The insight it gives into the applications and services on a server compared to opmanager. OPM lets us see server side health, but APM lets us deep dive into the app/services

Cons

Integration between OPM and APM still feels clunky. If more things were shared between the two, such as notification profiles, assets, dependencies, etc. were shared, setting up a large org would be a lot easier

Switched from

[SolarWinds Network Configuration Manager](https://www.capterra.com/p/216635/SolarWinds-Network-Configuration-Monitor/)

Cost of solar winds continues to rise year over year

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

Ashwin p.

Senior security engineer

Information Technology and Services

### "Great to use Application manager by manageengine"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 11, 2026

It's great using for 2 years now and clients are happy to see the data it gives its easy to understand and report

Pros

It's Dashboard make it look good it make the understand easily and reports give the data what i need and the the overall tool is easy to use

Cons

It cover all things is it's good to use for a time now and the constant support from team help it as well

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RK

Raman K.

Sr IT infrastructure administrator

Information Technology and Services

### " Comprehensive Application Monitoring with Strong Alerting Capabilities"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

1/10

June 11, 2026

Overall, ManageEngine Applications Manager has been a reliable and effective monitoring solution. Its broad monitoring coverage, alerting capabilities, and performance insights have helped improve system visibility and reduce troubleshooting time.

Pros

The centralized monitoring, easy deployment, proactive alerts, and detailed performance insights are the features I liked most. It provides good visibility into the health and performance of our IT infrastructure and helps reduce troubleshooting time.

Cons

The UI could be more modern and intuitive, advanced configurations require some learning, and reporting customization is somewhat limited. Managing large-scale monitoring environments can also become complex.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VG

Vaibhav G.

Sr. Security Engineer

Management Consulting

### "Application manager OpM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 11, 2026

Great. It's easy to understand and configure. We have to do some try and error while setups and all.

Pros

Performance monitoring, Application monitoring, Cloud monitoring, easy to use, easy to configure, easy to understand.

Cons

User interface is old style. Some time is we have to troubleshoot basic issues like onboarding and all.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Administrator

Airlines/Aviation

### "Reliable and Comprehensive Monitoring Solution for Enterprise Infrastructure"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 27, 2026

My overall experience with ManageEngine Applications Manager has been very positive. The tool has helped us efficiently monitor our servers, applications, databases, and infrastructure through a centralized platform. Its real-time monitoring, alerting system, and detailed performance reports have significantly improved our ability to identify and resolve issues quickly, reducing downtime and improving service availability.

Pros

I liked most about ManageEngine Applications Manager is its comprehensive monitoring capability and easy-to-use interface. It provides real-time monitoring for servers, applications, databases, websites, and network infrastructure from a single dashboard,

Cons

One area where ManageEngine Applications Manager could improve is the user interface, as some advanced configurations and navigation options can feel complex for new users. Initial setup and customization for large environments may also require additional time and technical expertise.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RR

Rahul R.

Tool Administrator

Airlines/Aviation

### "Reliable and Cost-Effective Application Monitoring Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 22, 2026

My overall experience with ManageEngine Applications Manager has been positive. It is a reliable and user-friendly monitoring solution that provides centralized visibility into applications, servers, databases, and infrastructure components. The tool helps in proactive monitoring, faster incident detection, and performance troubleshooting through real-time alerts and detailed dashboards. One of the key strengths is its wide range of supported technologies and ease of integration with enterprise environments. It has been very useful for monitoring critical business applications, reducing downtime, and improving overall operational efficiency. Although the initial setup and advanced customization can sometimes be complex, the platform offers strong monitoring capabilities at a cost-effective price compared to many other enterprise APM solutions. Overall, it is a valuable tool for IT operations and application monitoring teams.

Pros

Easy-to-use and user-friendly monitoring interface Supports monitoring for servers, applications, databases, URLs, cloud, and infrastructure from a single console Real-time performance monitoring with detailed dashboards and alerts Quick deployment and easy integration with multiple technologies Strong application performance monitoring (APM) capabilities with root cause analysis Customizable thresholds, reports, and notification settings Helpful for proactive issue detection and reducing downtime Good visibility into application health and resource utilization Cost-effective compared to many enterprise monitoring tools Reliable customer support and regular feature updates

Cons

Initial setup and configuration can be complex for large environments UI can feel outdated compared to modern monitoring platforms Some advanced features require additional customization or scripting Alert noise can become difficult to manage without proper threshold tuning Reporting and dashboard customization options are somewhat limited Performance may slow down when monitoring a very high number of devices/applications Documentation for certain integrations and troubleshooting scenarios could be improved Mobile app functionality is limited compared to the web console Upgrade and patching activities sometimes require careful compatibility checks Licensing costs can increase significantly as monitoring scale grows

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ramkumar D.

Senior software Developer

Information Technology and Services

### "Good Observability solution requiring more video tutorials."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 20, 2026

Applications Manager gives useful insights into our entire application infrastructure. The dashboard gives complete details of the infrastructure which is easy to understand the IT systems.

Pros

My personal preference is with creating monitors. Unlike other observability solutions that require endless configurations, ManageEngine is very easy to setup and get insights into your infrastructure. Customer support has been very helpful in resolving queries and troubleshooting.

Cons

Need more training and video tutorials for new features. Need better customization for alert summary feature.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CG

Curtis G.

Director of iSeries Hosting

Hospitality

### "Easy to use. Accomplishes the Goals we need."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 15, 2026

Easy to use. Accomplishes the Goals we need. The support team helps in fixing the issues on time that is the plus point of APM

Cons

No cons found in the Applications manager product as of now in the product so we are good now using it

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Kimberly S.

Senior Officer, Networking

Financial Services

### "Great product, Exceptional Support and Top-Class customer service when needed"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2026

What I liked most about Applications Manager was its ability to provide centralized, real-time monitoring of multiple systems through an easy-to-use dashboard. It made it much easier to identify performance issues early and take proactive action, which improves overall efficiency and reduces downtime

Cons

I did not encounter any significant issues while using this application manager. he application manager met my expectations with no noticeable shortcomings.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/)

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