# Page 2 | ManageEngine Applications Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ManageEngine Applications Manager the right Application Performance Management solution for you? Explore 259 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews --- ManageEngine Applications Manager 4.6 (259) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 25th, 2026 # Page 2 - Reviews of ManageEngine Applications Manager ## Showing most helpful reviews Showing 26-50 of 259 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Administrator Airlines/Aviation Used the software for: 1-2 years ### "Reliable and Comprehensive Monitoring Solution for Enterprise Infrastructure" May 27, 2026 4.0 My overall experience with has been very positive. The tool has helped us efficiently monitor our servers, applications, databases, and infrastructure through a centralized platform. Its real-time monitoring, alerting system, and detailed performance reports have significantly improved our ability to identify and resolve issues quickly, reducing downtime and improving service availability. Pros I liked most about is its comprehensive monitoring capability and easy-to-use interface. It provides real-time monitoring for servers, applications, databases, websites, and network infrastructure from a single dashboard, Cons One area where could improve is the user interface, as some advanced configurations and navigation options can feel complex for new users. Initial setup and customization for large environments may also require additional time and technical expertise. Review Source Rohit R. Tools Specialist Information Technology and Services Used the software for: 6-12 months ### "Application Manager Overview" August 13, 2025 5.0 Overall experience is very good with the product and training. Would like to explorer the product and do more enhancement and custom configurations Pros Application Manager having nice view of application mapping with their MAP view. It is easy to correlate application hierarchy to see identify any issues like Active directory and other application Cons Overall product is good. Just provide more custom configuration options and view. More application integration options or add on would be helpful Review Source RM Ruslan M. Head of System Security and Administration Computer & Network Security Used the software for: 1-2 years ### "ManageEngine" December 22, 2025 5.0 about +1 years experience. This is include patch management, computer inventory list also who is use which computer and get mor information computer and user information. Pros 3rd party appliaction update. And also Windows. Linux, Mac system auto update with agent. And also you can create rule from your company. Cons Auto update rule. Patch management, OS update. create customs rule. Also create for testing rule and then approve for production enviroment. Review Source kM kabelo M. security analyst Computer & Network Security Used the software for: I used a free trial ### "Applications Manager" June 19, 2025 4.0 The UI, while functional, feels a bit dated compared to newer tools. While it covers a lot, deeper observability (like advanced AI-driven anomaly detection or Kubernetes-native monitoring) isn’t as advanced as some of the newer, cloud-native tools. Pros 1\. All-in-One Monitoring Platform It covers a broad range of monitoring needs—applications, infrastructure, databases, cloud, and even containers. This reduces the need to stitch together multiple tools, especially for mid-sized IT teams. 2. Strong APM Capabilities at a Lower Cost Compared to premium APM tools like New Relic or AppDynamics, Applications Manager provides solid application performance monitoring (especially with APM Insight) at a more affordable price point. 3. Custom Dashboards and Reports The ability to create highly customized dashboards and performance reports is excellent for both technical teams and management. Scheduled reporting is especially useful for compliance and SLA tracking. Cons 1\. Outdated User Interface (UI) The interface feels a bit clunky and dated compared to modern APM tools like Datadog or Dynatrace. Navigation can be overwhelming for new users due to the dense layout and inconsistent UX patterns. 2. Limited Cloud-Native Monitoring Depth While it supports AWS, Azure, and GCP, it lacks the deep, contextual cloud-native observability you get from tools like Datadog or Prometheus/Grafana stacks. Kubernetes support is present but not as deep or intuitive as tools built specifically for microservices and containers. Review Source YG Yeh G. System Engineer Retail Used the software for: 2+ years ### "Comprehensive ITOPS platform" August 5, 2025 5.0 Easy and provide Monitor , alert , action , Report all in one Platform. Reduce OPS and Admin loading. Pros 1\. Support very type of Monitor. Form Infra to small Service. 2. Provide detail insights info to the performance of application and quality. 3. Auto alert and trigger action to fix issue ( restart service or reboot NIC) 4. It provides deep insights into the performance of application Cons 1\. Built-in database (postgresql) need more performance and disk space. 2. Hope can provide like AI Trend report (Such Disk space usage). Review Source SKG Susanta Kumar G. Asst. General Manager IDT Mechanical or Industrial Engineering Used the software for: I used a free trial ### "Reliable End-to-End Visibility for Diverse IT Environments" November 18, 2025 5.0 The best part of the experience is the ability to monitor a massive diversity of technologies—from applications (Java, .NET), to databases (SQL, Oracle), servers (Windows, Linux), virtualization (VMware), and containers (Kubernetes, Docker)—all from a single, unified console. Pros The best part is the value for money. Applications Manager delivers robust, enterprise-grade Application Performance Monitoring (APM)—including features like real-time monitoring and root cause analysis—at a fraction of the cost of premium alternatives (like AppDynamics or Dynatrace). For a mid-sized IT team, the comprehensive feature set combined with the affordable, flexible licensing made it an unbeatable choice Cons My biggest pain point was the complexity involved in advanced customization and reporting. Setting up basic monitoring is easy, but achieving sophisticated, granular control—like complex calculated metrics, custom dashboard layouts that perfectly match specific business flows, or scheduled reports in non-standard formats—often required diving into custom scripting or obscure configuration files, which was time-consuming and required specialized technical knowledge. Review Source SD Sasanka D. AVP Logistics and Supply Chain Used the software for: 6-12 months ### " Robust Monitoring Capabilities at a Competitive Price" October 29, 2025 5.0 Pros demonstrates a high level of reliability and usability, offering comprehensive and informative functionality while maintaining cost efficiency and strong overall performance. Cons The reporting and predictive analysis features could be further enhanced with advanced AI and machine learning capabilities to provide deeper insights and more accurate trend forecasting. Review Source RK Rakesh K. Team lead Financial Services Used the software for: 2+ years ### "Best Monitoring tool with respect to Middleware Applications" June 19, 2025 5.0 Overall monitoring as per observability wise it is the best tool which we have used so far, and so easy to use Pros Easy onboarding of servers and clear visibility of alerts and in anyone can easily understand the patterns Cons Overall system specifications are great, in reports section some the data if we extract that doesn't come in specific readable format, it always need to contact support team, then its available with their help Review Source Purushottam S. Head IT Operations Information Technology and Services Used the software for: 6-12 months ### "Manage Engine -APM Review " December 17, 2024 4.0 Good,can be better if the development team work on our inputs & incorporate changes as per users Pros Its ability to track multiple scenarios of monitoring & its capability to cater to any application & use case once explained properly to the support team & development team Cons Its still unable to create business dependency mapping through discovery even after creating admin credentials Review Source pmM pfano mpfariseni M. ITSM ServiceDesk Analyst Computer Games Used the software for: 6-12 months ### "ManageEngine Applications Manager and Monitor" June 24, 2025 5.0 Optimal platform for organizations seeking in-depth insights into critical application performance. All technicians receive notification alerts to ensure no important messages are missed. Pros Real-time alerts for critical applications like the Production-DB and the B2B switching gateway optimize monitoring and enable rapid responses to prevent downtime. Cons I would like to recommend this technology as it is easy to integrate with Endpoint Central. All technicians receive notification alerts to ensure that no important messages are missed. Review Source RS Rehan S. Assistant General Manager - IT Infra Construction Used the software for: 6-12 months ### "Wholesome infrastructure monitoring tool ever " July 17, 2025 5.0 The product gives us complete visibility through our infrastructure in a single dashboard so internal teams can identify the affected services quickly Pros The cloud infrastructure monitoring is very helpful to monitor our complete cloud services from Azure Cons No cons till today some time we might face some performance issues and that will be rectified with the help of their support team Review Source EA Esther A. Project Manager Higher Education Used the software for: 1-2 years ### "Offering useful recommendations for avoiding costly interruption" April 23, 2025 4.0 Pros I like how with I am getting insights into the applications availability and performance. With the help of dashboards, I am able to view the status of all important applications at a glimpse and this makes it easier for me to predict possible troubles before they turn into mishaps. Cons I did experience some difficulties when it comes to configuration of the alert. Sometimes it is not as convenient as I would like it and there are moments when I cannot get quite precise alerts for certain circumstances, thus getting unnecessary notifications. Review Source DG Daniel G. IT Manager Industrial Automation Used the software for: 2+ years ### "Nice and easy to use" March 31, 2025 4.0 Great product even though we do not use all functions Pros Easy to customize and use. Feature packed. Cons Not able to make use of all features which is our own fault. Review Source OK Ouria K. Data Scientist Performing Arts Used the software for: 1-2 years ### "Efficient monitoring that improves organization’s operations" April 22, 2025 4.0 Pros The solution can be considered very user-friendly with a clear representation of the state and performance of the system that can be achieved through . It makes it easier to make decisions and choose specific resources within a short space of time.​ Cons The reporting module still lacks some well-defined filtering criteria to narrow the range of results and exclude unnecessary data, especially when the user wants to obtain a particular report without entering additional parameters and exporting the dataset to other tools.​ Review Source MH Michael H. Tech Coordinator Events Services Used the software for: 1-2 years ### "Centralized access has simplified our IT processes" April 25, 2025 4.0 Pros presents a single pane of glass that gives insight into multiple aspects of the IT environment. It also serves the purpose of ease in monitoring of processes and identifying sluggish systems or services that may be causing slow processing.​ Cons At some time the system may take some time to update some screens, for example the dashboard may take some time to refresh during peak usage. If the latency is short it can hamper decision-making whenever decisions are most urgent.​ Review Source AO Amer O. IT Manager Machinery Used the software for: 1-2 years ### "Increase visibility radically across the service chain" April 10, 2025 5.0 Applications Manager has proved to be a valuable application health checker within our environment. I use it on a daily basis to track transactions that may have been processed slowly as well as the CPU utilization and background process downtimes. Pros In my case one feature that appealed to me was the ability to do multi-tier monitoring of applications built using .NET and MySQL-based services. I could easily find slow transactions from the front-end till the database level without moving between the tools. Cons During the process of adding cloud resources dynamically I found that discovery tool does not always detect AWS instances unless the credentials are rerun. Review Source CY Chris Y. Operations Manager Construction Used the software for: 1-2 years ### "Supported timely identification and management of issues" April 22, 2025 4.0 Pros With the help of which facilitates real time monitoring, I am able to resolve problems on the spot. This makes the system to act proactively in such a way that any issues are detected even before a reach the end-users.​ Cons Some features that are available in the desktop version are missing in the mobile application, and this reduces the ability of monitoring while on the move.​The mobile app could use some improvement in terms of its functionality or features. Review Source MZ Marcos Z. IT Support Specialist Media Production Used the software for: 1-2 years ### "Cornerstone in our pursuit of operational excellence" April 21, 2025 4.0 Pros Applications Manager has allowed vertical monitoring across various layers of our IT structure while presenting detailed analysis to the various groups, thus enhancing the decision-making process. On scalability of the tool means that the organization can adjust to the tool as the needs change. Cons Some of the basic configurations were needed for monitoring of specific ERP systems during the initial setup. Additional organisations or better procedure for implementing the ERP integration would be helpful during onboarding.​ Review Source KJ Kevyn J. Systems Engineer Information Technology and Services Used the software for: 1-2 years ### "Simplified application monitoring with practical features" April 23, 2025 4.0 Pros I liked how they did their work when it comes to application performance monitoring with the help of . It helps me to monitor all important aspects in our applications including response time and server status and enables us to control for downtime. Cons An area that seems to be poorly integrated is with certain other tools from other vendors. There are some relatively emerging technologies that are not fully compatible, which can somewhat reduce its impact in certain applications. Review Source ME Matthias E. Software Engineer Higher Education Used the software for: 1-2 years ### "Consistently supported our operational goals" April 20, 2025 4.0 Pros I liked most about Applications Manager was the extent to which it monitored the database performance. Not only did it display query level statistics but gave me context about query’s resource usage cross database nodes when the performance drop happened. Cons There is a lack of flexibility regarding the configuration templates for alerts. The thresholds which I had to set for every new instance were also affecting time, during periods of extensive server infrastructure growth, or server database switches. Review Source JC Jerome C. Customer Support Manager Information Technology and Services Used the software for: 1-2 years ### "Gave unprecedented insight into the applications’ behavior" April 20, 2025 4.0 Pros It is helpful that Applications Manager can monitor servers, databases, and the users’ experiences in one application. The synthetic transaction monitoring has been useful in emulating the user activity and thus being able to check the reliability of the application.​ Cons Some third-party tools demanded filling in gaps of scripting and other customizations. The only thing that could be improved, in my opinion, is a better compatibility of the product with other DevOps tools.​ Review Source ML Miles L. Jr. Network and System Administrator Mining & Metals Used the software for: 1-2 years ### "End-to-end visibility for smooth IT operations" February 25, 2025 5.0 Applications Manager delivers on its promises, providing extensive monitoring capabilities and real-time performance insights. While it requires some initial investment in training, the benefits are substantial and long-lasting. Pros The seamless integration with ITSM tools like ServiceNow and Zendesk streamlines incident management workflows, reducing manual effort while ensuring faster resolution times for performance issues. Cons The interface could benefit from a more modern design, as some users feel it appears outdated compared to other contemporary monitoring tools available on the market. Review Source CK Cezmi K. Coordinator Assistant Higher Education Used the software for: 1-2 years ### "Ensured consistently reliable monitoring for hybrid IT landscapes" April 8, 2025 4.0 Pros I liked that I could manage our VMware VMs along with on-prem Oracle databases we support without switching between different applications. It consolidates all the layers of application and helps me easily pinpoint latency hiccups in the system. Cons They fail to detect all the services that are running on non-standard ports in the first scan. For some of the in-house tools developed over the years, although settings had to be adjusted manually to achieve visibility comprehensiveness. Review Source RH Rijal H. Technical Consultant Computer & Network Security Used the software for: 6-12 months ### "Awesome Observability tool for daily usage" June 25, 2025 5.0 good and helpful for my work and troubleshoot the issue very quickly and address any performance issues Pros Great features in terms of additional metrics for each technologies for monitoring , in specific with the application performance Cons nothing as of now everything works fine with the good support team and great product team for new features Review Source CM Christ M. Social Media Manager Professional Training & Coaching Used the software for: 6-12 months ### "Observation efficiencies have improved our supervising functions" April 25, 2025 4.0 Pros Applications Manager has an excellent performance in monitoring different environment starting from physical servers to cloud applications. This means that one can have different performance indicators to track across the entire infrastructure thus making task easy to handle.​ Cons I noticed occasional replication lag across the environments to monitor. Such discrepancies meant that some of the conditions were verified manually in order to maintain credibility which augmented the monitoring demands.​ Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.