# Page 3 | ManageEngine Applications Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is ManageEngine Applications Manager the right Application Performance Management solution for you? Explore 264 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews --- ManageEngine Applications Manager 4.6 (264) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 15th, 2026 # Page 3 - Reviews of ManageEngine Applications Manager ## Showing most helpful reviews Showing 51-75 of 264 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JC Jerome C. Customer Support Manager Information Technology and Services Used the software for: 1-2 years ### "Gave unprecedented insight into the applications’ behavior" April 20, 2025 4.0 Pros It is helpful that Applications Manager can monitor servers, databases, and the users’ experiences in one application. The synthetic transaction monitoring has been useful in emulating the user activity and thus being able to check the reliability of the application.​ Cons Some third-party tools demanded filling in gaps of scripting and other customizations. The only thing that could be improved, in my opinion, is a better compatibility of the product with other DevOps tools.​ Review Source TE Tolga E. Head of Department Higher Education Used the software for: 1-2 years ### "Offered us fine and customized database monitoring" April 7, 2025 4.0 Pros The database monitoring of for SQL, Oracle and MongoDB gave us information, for which we used to need tools which were different. It was useful to identify the performance of each query in the search result which highlighted what was most important to users. Cons The topology maps for complex applications could become complicated and complex to understand just by looking at it. In the next section, it was observed that the geographical distribution of the monitoring nodes could not be altered. Review Source ML Miles L. Jr. Network and System Administrator Mining & Metals Used the software for: 1-2 years ### "End-to-end visibility for smooth IT operations" February 25, 2025 5.0 Applications Manager delivers on its promises, providing extensive monitoring capabilities and real-time performance insights. While it requires some initial investment in training, the benefits are substantial and long-lasting. Pros The seamless integration with ITSM tools like ServiceNow and Zendesk streamlines incident management workflows, reducing manual effort while ensuring faster resolution times for performance issues. Cons The interface could benefit from a more modern design, as some users feel it appears outdated compared to other contemporary monitoring tools available on the market. Review Source AR Alejandro R. Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "New alerts on out of ordinary behaviours were accurate" April 7, 2025 4.0 Pros During its use I found real-time monitoring of applications and their health and performance to be an invaluable tool. This approach enabled me to quickly find sources of delays and utilize my problem-solving skills in preventing such problems from affecting the users. Cons The first server cost demand was a little higher than planned and this led to a few hitches while launching the system. A little bit of tweaking was done to suit it for the smooth running in our environment. Review Source CM Christ M. Social Media Manager Professional Training & Coaching Used the software for: 6-12 months ### "Observation efficiencies have improved our supervising functions" April 25, 2025 4.0 Pros Applications Manager has an excellent performance in monitoring different environment starting from physical servers to cloud applications. This means that one can have different performance indicators to track across the entire infrastructure thus making task easy to handle.​ Cons I noticed occasional replication lag across the environments to monitor. Such discrepancies meant that some of the conditions were verified manually in order to maintain credibility which augmented the monitoring demands.​ Review Source TD Teodor D. Data Engineer Higher Education Used the software for: 6-12 months ### "Secure tool for ensuring the stability of our applications" April 25, 2025 4.0 Pros is exceptional in its real time monitoring of applications and servers. I have performance concerns that allows me to correct them before users identify them. This way an automated discovery of all dependencies eliminates the need for any manual effort. Cons Organizations need more flexibility in the reporting module. Although the given reports are important, creating a new report with certain parameters takes additional actions and efforts, and it is not very convenient. Review Source JL Jean L. External Consultant Computer Software Used the software for: 6-12 months ### "Baseline performance verification before any rollout" April 11, 2025 4.0 Pros Being an Applications Manager let me probe deeply into server and application layers such as Apache, Tomcat, PostgreSQL, I had all the metrics I needed, from thread usage, DB I/O, heap memory and background jobs execution time. I appreciated the fine-grained it is per instance that is being monitored. Cons When specifying some metrics or coming to I/O wait or network queue build-up, we are required to set alert thresholds. Failure occurrences made their alarms go off during maintenance times or even during backups creating much alert fatigue at first. Review Source SP Sascha P. Cloud Engineer Restaurants Used the software for: 6-12 months ### "Friendly interface enhances monitoring efficiency" April 26, 2025 4.0 Pros Using is quite easy and its layered structure allows easy access to different utilities. It makes it rather easy for me to get to the most important tracking data and adjust monitoring parameters there was not much training required.​ Cons There are some extra options which are concealed pretty deeply, the users can not quickly and easily find it. These features were a little harder to find and to learn where they could be accessed within the software.​ Review Source WI Wutthisak I. Project Manager Food & Beverages Used the software for: 6-12 months ### "Proactive issue detection saves time and resources" April 25, 2025 4.0 Pros The allows us to detect possible problems before they affect the users and thus resolving them on time to avoid service downtimes. It has been extremely important in sustaining the quality of services rendered to the customers.​ Cons The alert thresholds sometimes need to be fine tuned and brought in line with our performance benchmarks. It was realized that some of the specifications in the default settings were not typical of its current use. Review Source OK Ong K. Lead Engineer Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "It helps to enhancing user satisfaction with proactive issue detection" February 10, 2025 5.0 My overall experience with has been excellent. It effectively combines powerful monitoring features with a user-friendly interface, allowing our team to manage application performance proactively and efficiently. Pros Excellent customer support paired with extensive documentation ensures rapid onboarding, efficient troubleshooting, and a smoother overall experience, contributing to higher user satisfaction and long-term success with the tool. Cons Frequent updates can occasionally introduce new bugs or issues, leading to temporary disruptions in functionality that may affect user confidence and system reliability. Review Source LS Lucia S. Data Center Operator Hospital & Health Care Used the software for: 6-12 months ### "Supplied detailed monitoring to increase the level of application management" April 23, 2025 5.0 Pros The most appealing part of is that it provides consolidates monitoring for numerous applications, servers and services. The real-time alerts enable me to be in an appropriate position to circumvent any problem, as performance problems can easily be fixed in advance. Cons There is a lack of detailed approaches analyzing possible long-term trends to help decide on the allocations of resources. Review Source PAB Philip Anthony B. Systems Engineer Information Technology and Services Used the software for: 1-2 years ### "Applications Manager Review " February 20, 2025 5.0 It is good to use as admin for server and app monitoring. Pros Easy to use and user friendly . Quick to load when starting the service. Cons Sometimes there's a delay when generating an alert to email. Review Source HK Huseyin K. Senior IT Engineer Medical Devices Used the software for: 6-12 months ### "Helps to track performance of applications with multiple platforms" April 3, 2025 4.0 Pros Using this I got an insight of real time performance of my apps on both cloud and on premise bases. The fact that I could track every SQL statement in the database helped me build better queries and ask fewer requests that slowed down the application. Cons One of the challenges I experienced was that noisy threshold-based alerting are irregular sometimes. Some of them occurred a few seconds later than that particularly those related to the observation of resource-consuming apps. Review Source OA OMAR A. Senior Professor Higher Education Used the software for: 6-12 months ### "Gave us complete assurance regarding cloud portfolio management" April 8, 2025 5.0 Pros The best feature of the Splunk App for AWS in my opinion was how efficient it was in keeping track of our AWS resources. The real-time status of EC2 and RDS services along with performance baselines enabled me to directly relate cloud events to application problems. Cons There were some additional processes that were not covered in the documentation when installing custom metrics, which I encountered personally. Review Source PE Paketleme E. Technical Support officer Automotive Used the software for: 6-12 months ### "Ensured reliable monitoring of important business applications" April 7, 2025 4.0 Pros I find the ability to configure dependence mapping automatically in as extremely valuable as it helped to save a lot of time. The metering capabilities to identify transaction flows across distributed systems was specifically beneficial. Cons There were some issues with the reporting module especially when working with very large data sets which at times ran out of time while compiling extensive historic reports. Review Source ES Eser S. Computer Engineer Higher Education Used the software for: 6-12 months ### "Made infrastructure monitoring more actionable" April 11, 2025 5.0 Pros I enjoyed the level of monitoring of services such as Apache, NGINX, application server, etc. Within each task, it is divided into finer measures such as request rate, thread producer, memory usage, and user sessions which made me to adopt consistent measures across the application layers. Cons On some occasions, there was a delay when it came retrieving historical data and information. Review Source BP Bishnu P. Network Engineer Banking Used the software for: 1-2 years ### "Overview of our systems has made our monitoring methods more efficient" April 19, 2025 4.0 Pros The Applications Manager pays significant attention to monitoring across different platforms like corporate clouds and corporate local applications. The proactive alerting system, especially the anomaly detection feature of the system is of great importance because it helps to pin-point certain problems quickly. Cons The possibilities to customize the dashboard are rather practical, although not very user-friendly. Maintaining different views for specific teams was needed and it turned out that some settings are more suitable only for specific ones.​ Review Source MM Mohamed M. Area Manager Retail Used the software for: 6-12 months ### "Offered us the full-blown root cause analysis capabilities" April 7, 2025 4.0 Pros The automation provided by the AI for the detection of the anomalies and the root cause analysis helped lowering our MTTR significantly. Some of the most satisfactory work was done in comparing and associating the application metrics data with infrastructure data. Cons The mobile application had several limitations, especially in terms of usability during detailed analyses. Android’s performance must be upgraded notably for the mobile experience. Review Source KH Kyle H. Systems Admin Automotive Used the software for: 2+ years ### "APM Review" February 20, 2025 4.0 Overall the product has by and large served it's purpose and is light weight, let performative. Pros Its available feature set is quite rich. Cons It lacks some monitors that we would like. Review Source DG Dawson G. Network and Systems Administrator Hospital & Health Care Used the software for: I used a free trial ### "Underwhelming Container Monitoring at a Premium Cost" June 8, 2025 2.0 Feels like the same clunky ManageEngine product like Endpoint Central. Perhaps a little less so, but still feels hobbled together to get money from companies that don't already have monitoring setup Pros Comparing it to something like Zabbix, its nice to not have to build out dashboards to view the data Cons Applications Manager, at least when I had used it for a trial, was for Docker container monitoring which was easily replace with Zabbix since they both used the same Docker API and saved us a ton of money Review Source MG Margaux G. Operations Director Hospital & Health Care Used the software for: 1-2 years ### "Troubleshoot slow application behavior using root cause analysis features" April 11, 2025 4.0 Pros I liked how the Applications Manager alerted me whenever it noted a decline in application performance that enables me to avoid the application crashing. Database monitoring, especially with regard to PostgreSQL and MySQL let me get to his slow query level. Cons One of the challenges I came across was when it es to setting up of scripts for synthesis transaction monitoring. To acquire an expected result, I had to modify the scripts several times which consumed more time. Review Source AS Ashraf S. Digital Marketing Manager Furniture Used the software for: 1-2 years ### "Rock-solid monitoring backbone for our hybrid apps" April 17, 2025 5.0 Pros Applications Manager has been used for Java and .NET applications, and the ability to identify the cause of latency at the transaction level is advantageous. It is also useful for synthetic monitoring to be proactive when generating alerts for user journeys. Cons The problem that I encountered is that with some kinds of selected legacy app servers, it does not auto-discover metrics and requires manual settings. Review Source SD Shailesh D. Server Administrator Printing Used the software for: 1-2 years ### "ManageEngine Application Manager: A Comprehensive Performance Monitoring Solution" December 2, 2024 5.0 ManageEngine Application Manager is a cost effective and feature rich monitoring tool offering comprehensive coverage of servers, application, database, and hybrid environments with real time tracking, root cause analysis and customizable dashboards. It is user friendly for basic setups but can require technical expertise for advanced customization and integration. While is provides reliable supports and resource, users may face challenges with performance in large setups, alerting system, customization and less modern UI. Pros Comprehensive Monitoring: It Supports diverse applications and technologies, including web servers, databases, cloud services, ERP systems, and more. Also, an End-to-End Visibility Offers insights into all layers, from infrastructure to applications. Cons Complexity in Advanced Configuration: There is a steep Learning Curve for Advanced Features while the basic setup is simple, configuring advanced monitoring, custom scripts, or integrations can be challenging for some users. And Script-Based Customization requires technical expertise for creating or modifying custom scripts. Review Source AR ABDELHADI R. Professor in Electronics Engineering Higher Education Used the software for: 1-2 years ### "Ensured service availability stayed above critical SLA thresholds" April 28, 2025 4.0 Pros assisted in managing the health of enterprise applications without the need to use different tools for infrastructure as well as applications. It provided reliable surveillance, forecasting alarms and quick RCA afresh. Cons There are some issues including increased intervals of non-detection of server reboots or rapid changes in configuration settings in Linux environments. Review Source MM Monica M. Engineering Manager Computer & Network Security Used the software for: 1-2 years ### "Quality of support Engineer is world class and high performance of the product " February 11, 2025 5.0 Pros Overall best product for monitoring our infrastructure requirements with great quality of support we receive from the support engineers round the clock, Cons no dislikes after the recent upgrade of the product Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.