# ManageEngine OpUtils Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ManageEngine OpUtils the right Network Troubleshooting solution for you? Explore 129 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172325/ManageEngine-OpUtils/reviews

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ManageEngine OpUtils

4.4 (129)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ManageEngine OpUtils

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

Souvik C

Assistant Manager ITChemicals, 501 - 1,000 employeesUsed the software for: More than 2 years.

“It simplifies IP address management and switch port monitoring, reducing manual tracking and improving network visibility.“

February 3, 2026

MS

Mauricio S

Corporate Network ManagerHospitality, 10,001+ employeesUsed the software for: 6-12 months.

“I have the DHCP of my vlans running in a centralized firewall (PaloAlto) and the Ip addressing is not capable of get information form them.“

December 31, 2024

ME

Matthias E

Software EngineerHigher Education, 11 - 50 employeesUsed the software for: 1-2 years.

“The facilities to track basic performance issues such as bandwidth and uptime of the network has enhanced my responsiveness to problems and overall health of the network.“

April 23, 2025

MZ

Marcos Z

IT Support SpecialistMedia Production, 201 - 500 employeesUsed the software for: 6-12 months.

“As I have already pointed out, the DHCP Scope Monitor fails to keep up to date when multiple changes with in a short span are made and one has to manually click on the refresh button to capture the current information.​“

April 17, 2025

AR

Alejandro R

Marketing ManagerMarketing and Advertising, 201 - 500 employeesUsed the software for: 6-12 months.

“I could monitor device connections in real time relative to the conflicts and the other was the auto generated alerts for prohibited connections made the network more secure.“

April 7, 2025

AY

Adjmal Y

TechnicianEducation Management, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“The SNMP scan and MAC address tracker in particular might stop responding, i.e. time out while other jobs are running in the background.“

April 17, 2025

TV

Tiffany V

Systems EngineerInformation Technology and Services, 201 - 500 employeesUsed the software for: 1-2 years.

“OpUtils offers Bandwidth Monitor which makes easier to analyze the graphic value and quickly distinguish when the network’s bandwidth is fully utilized or if there are particular congested areas.“

April 22, 2025

MA

Mohamed A

IT Infrastructure and Technical Support ManagerConstruction, 501 - 1,000 employeesUsed the software for: 1-2 years.

“There were several scenarios where planned scans were not run on timely basis mostly due to time zone issues existing in configurations.“

April 10, 2025

## Showing most helpful reviews

Showing 1-25 of 129 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Souvik C.  
Assistant Manager IT  
Chemicals  
Used the software for: 2+ years

### "Practical solution for IP address and switch port management"

February 3, 2026

5.0

Overall experience has been positive, as OpUtils simplifies IP address and switch port management despite some initial setup effort.

Pros

It simplifies IP address management and switch port monitoring, reducing manual tracking and improving network visibility.

Cons

The initial setup and device discovery can be time-consuming, and the user interface feels slightly outdated, which affects ease of use for new users.

Review Source

WP

Wittaya P.  
Deputy Head of IT  
Education Management  
Used the software for: Less than 6 months

### "You are the life saver!"

March 9, 2026

5.0

Pros

We have been looking for a product that can track our device connections and offer good value for money—and we found you! Being able to track a device in just a minute without needing to SSH is amazing

Cons

It would be great if you could support Ruckus switches by displaying the port description or port name on the Switch Port Mapper Dashboard.

Review Source

AO

Adiel O.  
IT Head  
Financial Services  
Used the software for: 6-12 months

### "Helped provide organization to our port’s management"

April 11, 2025

3.0

Pros

In my case the switch port mapper enabled me to avoid tracing patch cables and also log into the CLI consoles. During maintenance, it offered the required port to device view in a manner that saved many hours.

Cons

It is notable that some historical logs were lost due to firmware upgrades. While not ideal it was not a deal breaker and in fact forced me to name the package before starting with the documentation from scratch.

Review Source

RL

Ringo L.  
IT Analyst  
Retail  
Used the software for: 1-2 years

### "Offered a flexible solution for complete network management"

April 22, 2025

4.0

Pros

The nature of the live monitoring also involves enhanced features including SNMP utilities and system detail updates, which give a general view of the network. It also supports broad spectrum of monitoring and management tasks from one console.​

Cons

Scheduling of scan jobs do not execute automatically when created on subnets as required by some users frequently. This lack of consistency makes me to initiate the scans at times which interfere with the automation I wanted.

Review Source

MA

Mohamed A.  
IT Infrastructure and Technical Support Manager  
Construction  
Used the software for: 1-2 years

### "Simple yet detailed IP conflict prevention tool"

April 10, 2025

5.0

I am benefited from the reports as it helped me understood better the amount of usage of my IP. It is not just a management tool since it provides me with real time view of how my network is expanding and what changes take place.

Pros

I work with dynamic IP assignments rather frequently and OpUtils assisted me in preventing accidental IP address range overlaps. It now gives me satisfaction every time before I manually assign any more hosts with static IPs through the use of its scanning feature.

Cons

There were several scenarios where planned scans were not run on timely basis mostly due to time zone issues existing in configurations.

Review Source

KP

KEERATI P.  
Computer Engineer  
Education Management  
Used the software for: 6-12 months

### "Assists in centralizing the documentation of IPs across multiple sites"

April 14, 2025

5.0

Pros

The IPAM feature in OpUtils enabled the company to visualize the usage of the address by departments, which was not possible earlier. The features that I enjoyed were the ability to centralize reservations and labels to avoid working with duplications, or changes not recorded.

Cons

During the import of the IP address list from a CSV file, it was not easy to know which column matched which field. I had to try from an upload several times to have the format of the subnet recognised by the system.

Review Source

AT

Alexandru T.  
Project Quality Manager  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Realized noticeable improvement in the management of networks"

April 26, 2025

5.0

Pros

We have been able to manage our IP request through the help of OpUtils’s IP request tool. Team members can ask for IPs in their range of subnets and as an administrator one can approve or change the subnet requests to avoid any clashes with other users.​

Cons

Sometimes, the system explorer fails to get the full information about the system from some SNMP-enabled devices.

Review Source

LS

Lucia S.  
Data Center Operator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Improving the scanner recognition of all devices"

April 22, 2025

4.0

Pros

System Explorer in OpUtils provides detailed information about the configuration of the device, availability of the CPU usage and software. The detail provided by GQM helps in preventive maintenance and resource management in advance.​

Cons

I noticed that the Network Scanner sometimes does not pick devices during scans; mostly devices with dynamic IP addresses. This type of oversight system misplacement can therefore cause coverage gaps.​

Review Source

YA

Yusra A.  
IT Engineer  
Pharmaceuticals  
Used the software for: 6-12 months

### "Ensures rogue device detection becomes a very easy task"

April 10, 2025

5.0

OpUtils assisted me in improving the level of security within the network by providing a first-hand view of the linked assets. The logs arrangement is clear and simple while the real-time alerts allow to know there is airing on the network at the moment.

Pros

I was glad that I could identify rogues and detect the devices that are connected to their network. It notifications me whenever any unauthorized tap reaches the network. I successfully unplugged a wireless printer that a colleague connected without permission which whould havae led to a policy violation.

Cons

Sometimes the program fails to get some of the ports, especially when examining large switches, which calls for rescanning the ports.

Review Source

CK

Chotchanit K.  
IT  
Commercial Real Estate  
Used the software for: 6-12 months

### "OpUtils: tools that make asset management easy"

December 1, 2025

4.0

easy to use, interface clear .

Pros

control asset from centralized .

Cons

\- .

Review Source

AR

Alejandro R.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Proved essential for maintaining our network health"

April 7, 2025

5.0

Pros

The ability of ManageEngine OpUtils to monitor IP addresses real time and switch port mapping was also unique. I could monitor device connections in real time relative to the conflicts and the other was the auto generated alerts for prohibited connections made the network more secure.

Cons

Sometimes SNMP-based device discovery was not able to find non-standard devices and the information had to be entered manually. There is one drawback of the reporting module it slowed down when creating large sets of records.

Review Source

AS

Ashraf S.  
Digital Marketing Manager  
Furniture  
Used the software for: 6-12 months

### "Improved my ability to manage and monitor network resources"

April 21, 2025

5.0

Pros

The IP Address Management feature helps in the tracking of the distributed IP addresses so that they are according to the subnets. OpUtils has a unique ability to identify conflicts and offer detailed reports and result, which is very useful regarding network integrity.​

Cons

Sometimes the Port Scanner shows results erroneously that there are open ports while in the real sense, the ports are closed.

Review Source

NM

Nermin M.  
Data Engineer  
Education Management  
Used the software for: 6-12 months

### "Saves me from IP exhaustion problems in the larger subnets"

April 17, 2025

5.0

Pros

I actively work with OpUtils by using it to monitor dynamic IP pools, and the DHCP scope is something that pleases me most of all. This attacks sincere-time detection allows us to protect internal network by separating it from the outer world without extra load.

Cons

OpUtils in its syslog forwarding tool lacks flexibility which restricts me from performing detailed rules on syslog data.

Review Source

MM

Mohamed M.  
Area Manager  
Retail  
Used the software for: 1-2 years

### "Visibility at the port level to maintain order in the network"

April 10, 2025

4.0

Pros

I found the switch port mapping feature most useful because it helps in analyzing the topology view of the network switch. OpUtils helped me to identify which device was using which port, whether in a different floor and or department to save a lot of time especially when doing physical cabling and clearing.

Cons

I noticed that the real-time updates from specific managed switches can take time and might still be slow when the network is busy. This delay in reflecting port status sometimes comes in handy during hectic times when troubleshooting has to be done.

Review Source

AO

Amer O.  
IT Manager  
Machinery  
Used the software for: 1-2 years

### "Enhanced our network reliability"

April 8, 2025

4.0

Pros

Identifying the IP addresses was well handled by ManageEngine Oputils and this eliminated several manual checks on the same. The Switch port management which allowed to control connections and the ability to create individual alerts proved very useful.

Cons

Sometimes the scan of the large network took too long time to complete or terminated in between due to time out. Additional features needed configuration and the tool did not refresh the actual status change instantly.

Review Source

AA

Abdullah A.  
IT Technician  
Hospitality  
Used the software for: 6-12 months

### "Making it easier to maintain optimal network performance"

April 16, 2025

5.0

Pros

The Switch Port Mapper tool incorporated in ManageEngine OpUtils has been useful in determining devices that are connected to specific ports resulting to quick problem solving. With the help of Rogue Device Detection, it has been easy to manage and remove the unfamiliar device hence improving security of the network.​

Cons

I found that the Bandwidth Monitor sometimes offered data in lower timescales than what was needed, as well as in some exceptionally busy periods, the page failed to update regularly.​

Review Source

DR

David R.  
Facilitator  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Equip us easy management and supervision of IPs"

March 20, 2025

4.0

Pros

The IP Address Management (IPAM) in OpUtils has been quite useful for mapping and tracking our IP address range. The attribute of advanced IP scanning allow detecting IP availability in real time which helps avoid conflicts and utilize the IPs efficiently. The centralized console is convenient for viewing and organizing multiple subnets.

Cons

It is observed that OpUtils could have been better optimized for scalability in handling large networks. It becomes very tedious during the process of subnet scanning and hence may take a lot of time to get the latest information.

Review Source

RB

Ruhan B.  
Head of Unit for Contract Implementation  
Oil & Energy  
Used the software for: 6-12 months

### "Enlightens me with an instant picture view of port usage"

April 4, 2025

4.0

Pros

​ManageEngine OpUtils has enabled me to take greater charge of the network compartments that relate to my duties regarding the IPs and switch ports. It is the IP Address Manager displaying the architecture of all our allocated IP address both IPv4 and IPv6 in a clear real-time view.

Cons

One of the problems that I have faced is with respect to working with devices that are not manufactured by Cisco. The tool sometimes fails to retrieve ARP table data from these devices and this hinders the customer to have a broad view of the network.​

Review Source

MB

Marc-Philippe B.  
Architecte Infrastructure et Sécurité  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Good product for the price. "

February 21, 2025

4.0

Pretty good at all. We'll subscribe to OpUtils soon. Beware of the cost, who is pretty hard to define

Pros

Easy to configure, you'll quickly have a clear view of your network

Cons

We had some difficulties to use some advanced parameters and rules

Review Source

CG

Cynthia G.  
Administrative Chief  
Retail  
Used the software for: 6-12 months

### "Accomplished network management without the headache"

April 7, 2025

4.0

Pros

The efficient integration of the DHCP and DNS server was evident and most of the settings were automatic. The rogue device detection was perfect as soon as it identified unauthorized connections and the customized dashboards offered a good understanding of the network performances.

Cons

It often experienced difficulties with massive network scans, hence the slowing down. Indeed there were issues with compatibility with several third-party firewalls which required a lot of workarounds to be implemented.

Review Source

FM

Faisal M.  
Senior Portfolio Manager  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Become an integral part of our network management toolkit"

April 17, 2025

5.0

Pros

As with other tools in OpUtils, the Explorer tool shows the configuration of the devices with utilization of CPU and the software installed for carrying out proper maintenance. It has proved very useful in directing our composite network with different and complicated systems.​

Cons

The Port Scanner tool is not always perfect, and the results occasionally indicate that certain ports are open when in fact they are not.

Review Source

JD

James D.  
Global IT Infrastructure Manager  
Computer Software  
Used the software for: Less than 6 months

### "ITRS - OpUtils review"

January 14, 2025

4.0

Bought as part of a wider package with Service Desk, Security Tools, etc. First impressions are good, but would benefit from some enhancements. It does what was described, but could be a little better.

Pros

Simple to use, quick to install and get up and running.

Cons

Lack of subnet naming in the tree-view part of the GUI.

Review Source

HE

Hany E.  
Senior Systems Administrator  
Information Technology and Services  
Used the software for: Less than 6 months

### "ManageEngine OpUtils: Best tool to monitor the network"

March 11, 2025

4.0

Pros

It is simple to use and work for any size of network

Cons

It's pricey for small networks and sometimes integration with third-party apps

Review Source

VR

Verified Reviewer  
Manager  
Business Supplies and Equipment  
Used the software for: I used a free trial

### "review of oputils"

December 5, 2024

5.0

medium, is better for local static computer.

Pros

Very interesting application, most powerfull, good management in my country.

Cons

I like to use ever, but not had time for this softwares

Review Source

VR

Verified Reviewer  
Team Leader  
Information Technology and Services  
Used the software for: 1-2 years

### "Review of OpUtils"

May 24, 2024

4.0

I like the product and it costs very low. Many customers can think to buy it to improve the visibility of the environment.

Pros

It has two specific feature; IPAM (IP Address Management) and SPM (Switch Port Mapping). The IPAM is very useful when managing many subnets on the environment. The SPM is also useful to decrease the security concerns as increasing the visibility of the environment. It can identify the rogue devices as well.

Cons

The product can do IP Address Management but it cannot show the old time data for the IPs occupied by which devices. If this is implemented to the product, it can help solving and understanding the issues happened in the past as analyzing IP address leasing for specific date/time. Additionally, the visibility of device types on the environment can be improved as fetching data via WMI, SSH, SNMP, etc.

Review Source