Who Uses This Software?

Carousel serves companies and organizations of all types and sizes looking to recognize their employees in a meaningful and memorable way that fits them.


Average Ratings

10 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $499.00/month
  • Pricing Details
    There is a monthly user fee and a one-time set up fee.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • MTM Recognition
  • www.mtmrecognition.com
  • Founded 1971
  • United States

About Carousel

Social recognition platform that uses any combination of points, product and badges to recognize and engage your workforce.


Carousel Features

  • eCards
  • Goals
  • Leaderboards / Activity Tracking
  • Manager-to-Peer Recognition
  • Mention Management
  • Nominations
  • Peer-to-Peer Recognition
  • Performance Management
  • Rewards Catalog
  • Rewards Points
  • Social Recognition

Carousel Reviews Recently Reviewed!


Current User of Carousel - Love it!

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Resembles Facebook and other social media sites that users are already familiar with

Easy to navigate as an administrator or regular site user

Reports are extremely beneficial

Cons: Learning how to transfer points between categories took a bit to catch onto just to be sure not to change points values anywhere else, but after learning that it is extremely quick and easy. Nothing to worry about!

Overall: I have had a wonderful experience working with Carousel and their account representatives. Their training and continued support of the platform is very thorough and a quick response to trouble shoot. This platform is also very easy to personalize to your organization i.e. creating/naming specific badges, changing the point balance, etc.. We rolled this out to our company as the first social media like recognition program and over the past year have had a huge response and many employees utilizing the comments and liking daily!

Arbor GROW Site (Carousel Platform)

Aug 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Badges, mobile app, ability to have the feed on our intranet, ease of admin reports, creating badges, updating the site back office and just the overall look of the platform. It was easy to implmenet and our employees love it.

Cons: That we have to send a manual spreadsheet to MTM monthly for updates. It would be so much easier for us to manage new hires, transfers, etc. on our own especially since we are a smaller company. This delays training to new hires and their access sometimes 4-6 weeks.

Overall: We improved our employee engagement score on the question "have you received recognition within the last 2 weeks". By adding this platform, we provide multiple options for everyone to recognize each other. We also increased our viability of our core values, service promise, company vision and even expected behaviors and common language since our badges are completely custom and directly align with our culture.

A userfriendly goal-oriented experience that bridges all locations...

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: From the administrator standpoint, we like the ease-of-use with customization and changing things up. From our organization's perspective, we like that it connects individuals from all of our locations, despite being proximally challenged. The back office support is fantastic!

Cons: The support team is responsive to our requests for minor wish list items, but overall, there are no major concerns.

Overall: We have been able to grow as an organization across the metropolitan area and still keep a close, tight-knit feel. We are able to launch organization-wide competitions on the platform to build rapport with our staff and educate them. We have been able to use the platform to support initiatives and company goals, often times giving visual representation with images and badges to previously developed strategy statements.

Carousel Implementation

Aug 06, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The Carousel software is easy to learn and when questions came up during implementation, the Customer Support team was quick to provide additional training.

Cons: We have a large number of professional designation badges that can be earned but they aren't displayed in a visually appealing manner.

Overall: We have over 550 colleagues working in 30 different locations. We wanted to implement a company-wide recognition program that reduced communication barriers between these groups and that promoted inter-active use by managers and colleagues. The Carousel program successfully accomplished by of those goals.

Carousel is fun and easy for our employees to use.

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the different badges we can use. As well as the ability to have new badges created for our needs. Able to add and delete pictures

Cons: When you read a something that someone has posted, you can write a comment or like it. It would be nice to be able to do more than just like a post.

Overall: It helps us see what others are doing in the company.

We have been using Carousel for several years now. It keeps staff connected over multiple sites.

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Staff are recognized on one platform so that everyone can see accomplishments and victories. Badges are customizable so that they mean something to our organization alone. Staff are notified if they have been given recognition. Cards are also nice to send to each other through the system.

Cons: I would say that I like most things about the system, but would like to be able to add participants on our own, through the software, rather than a spreadsheet.

Overall: We get employee recognition. We get the ability to see what others are doing and appreciate them for what they do.

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Carousel

Aug 09, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The program is fairly easy to edit. Scheduling content helps keep Carousel fresh. The support from MTM is top notch.

Cons: Would like to see enhancements beyond recognition. Recognition is just one part of employee performance and engagement. It would be nice to have a more social media feel so that employees can provide updates and post pictures.

Overall: Carousel has been a great tool for our managers to recognize employees. That recognition has increased employee engagement.

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ONE Company

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We have multiple divisions in our company spread out across the country, so MTM Carousel has allowed us to keep our various divisions feel like ONE company.

Cons: I don't really have any complaints, we are happy with our investment.

Capterra-loader

Excellent and Easy

Feb 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was very user friendly from both a user and an program administration standpoint. The graphics were eye catching and the badges were very easy to make fit to our culture. Their software integrated perfectly with our HRIS system as well.

Overall: Employee engagement, retention and a start to a culture of recognition

Client of MTM

Aug 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple to use and the level of customer support is great!

Cons: I have no frame of reference to compare against a competitor's site. This is my first experience using a merchandise software with an organization

Overall: Overall, the level of customer service from both the Director of Marketing and the Design team is outstanding. They are extremely helpful, timely & responsive, answer questions, work with our deadlines, as a client this level of service is priceless.