# Convertful Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Convertful the right Lead Capture solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172361/Convertful/reviews

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Convertful

4.8 (88)

[View alternatives](https://www.capterra.com/p/172361/Convertful/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Convertful

Ease of use

4.9

Customer Service

4.8

## Pros and Cons in Reviews

NC

Nikhil C

OwnerInformation Services, 2 - 10 employeesUsed the software for: 6-12 months.

“It’s an easy-to-use tool that helps me grow my email list without the need for complicated setups.“

April 1, 2025

NC

Nikhil C

OwnerInformation Services, 2 - 10 employeesUsed the software for: 6-12 months.

“The user interface is intuitive, and I don’t need to know coding to make it work.“

April 1, 2025

jason e

internet marketerComputer Software, 2 - 10 employeesUsed the software for: 6-12 months.

“Converful has paid options suitable for bloggers and agencies with all of them being inexpensive and affordable, plus you get to access all the powerful features it offers like social optins, content locking, mobile-friendly widgets, and more.“

April 13, 2022

jason e

internet marketerComputer Software, 2 - 10 employeesUsed the software for: 6-12 months.

“You get to see all form data for reporting & analytics within your UI with useful ones like demographics, IP addresses, impressions, and more.“

April 13, 2022

## Showing most helpful reviews

Showing 1-25 of 88 Reviews

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Rating

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Frequency of Use

jason E.  
internet marketer  
Computer Software  
Used the software for: 6-12 months

### "convertful review"

April 13, 2022

5.0

Good form builder for lead building.

Pros

Convertful has a ton of beautiful pre-made templates for building effective email capture forms. I have tried tens of other similar tools in the past and though they did well, convertful has very nice and clean templates which are also easily customizable with ideal form placement options. the pop-up optin is my favorite which kind of gives a professional look to my web pages, increasing visitor engagement rates without showcasing any funny behaviors. Converful has paid options suitable for bloggers and agencies with all of them being inexpensive and affordable, plus you get to access all the powerful features it offers like social optins, content locking, mobile-friendly widgets, and more. They even offer a 14-days trial possibility. You get to see all form data for reporting & analytics within your UI with useful ones like demographics, IP addresses, impressions, and more. It easily integrates with WordPress(usually requires you to just install the convertful plugin and connect it to your convertful account).

Cons

No option to send emails except the fact that I should integrate it with Mailchimp which sometimes makes the process time-consuming and a bit stressful too( I am a lazy person). It would be fantastic if all of these would be done from a single IU. However, integration with Mailchimp is not that complicated.

Review Source

Jose S.  
Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "A Must Have Software For Agency Owners"

August 4, 2021

5.0

I believe Convertful is a software every business owner or marketer should have in their arsenal, especially those in e-commerce. It has helped us profitably grow our clients' email lists, their Facebook groups and create a loyal and engaged consumer base.

Pros

Convertful has played a vital role in growing our agency clients' email lists and Facebook groups by tens of thousands and is largely responsible for the massive growth our clients experience quarter after quarter.

Cons

At this time I have no complaints about Convertful.

Review Source

VR

Verified Reviewer  
Managing Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Too many errors and not even the dev team could fix it."

January 2, 2020

1.0

A big waste of time. I spent the last week working on this with my staff, Cloudways support as well as Convertful support.

Pros

I liked the lifetime pricing they offered after Convertful failed and was bought by another company. I also liked that the support team gave me a full refund after not being able to provide anything they stated they could.

Cons

Nothing worked. The Wordpress plugin wouldn't connect. My managed hosting couldn't fix it. Not even the dev team at Convertful could fix it. There is nothing complicated about my site (Wordpress, Cloudways, less than 10-15 pages and posts). No solution. They told me to use the script to connect, which I did (but you lose key features by not utilizing the Wordpress plugin). After confirming the connection, I tested a few popups - none of them worked on my site. Again, no solution. The Wordpress plugin worked on my other site so I decided to give it a test. Convertful has direct integration with Platformly (the company that bought Convertful when it went under). None of my contacts would show up in my Platformly. The support team completely ignored my questions about this issue - which is when I decided to just give up and request a refund.

Reason for choosing Convertful

I wanted to give my support for Convertful when I heard it went under and Platformly bought them out. I like Platformly and I have high hopes for that project. Unfortunately, this was the wrong decision. I am moving to Convertbox.

Review Source

Sarah C.  
The Ideas Girl  
Marketing and Advertising  
Used the software for: 2+ years

### "Convertful has made all the difference to my landing pages and waitlists"

September 29, 2020

5.0

Convertful is one of those tools you're infinitely grateful you invested in. I've got peace of mind that once I've set it up I can trust that it will safely collect leads without any further effort. It looks great and works brilliantly. The team are friendly and quick to help should you need it and everything is to a very high standard.

Pros

I love how easy it is to set up Convertful, to embed the code on my respective sites and to connect with my autoresponder. The email and social optin forms are of a really high standard and everything is easy to customise. I use Convertful for my website and course platform and it's made all the difference when creating landing pages and waitlists.

Cons

There really isn't anything I dislike about using this software. It's intuitive to use, easy to set up and customise, the forms/widgets are easy to duplicate and change and embedding them on your site isn't complicated at all.

Review Source

Virginia G.  
Finance Specialist  
Financial Services  
Used the software for: 6-12 months

### "Awesome does not do this amazing pop-up/quiz/webform app justice"

November 6, 2018

5.0

I needed fast loading pop up forms that could rapidly sort what problems my customer had to go directly to a solution, eg had a webform with dropdown menu and normal fields and could choose buttons to go between each. I also needed to be able to launch from a button link and notify me when someone applied for a loan. It not only technically does the job, it looks beautiful too! Its also easy to use.

Pros

I think I like most the integrations with so many other apps, also the ability to have so many different actions in buttons, the control over when(time on site or button click etc) and how and who it displays to(different countries), multiple pages in a popup, the app just gets better and better. I find myself replacing all my website forms on every website with it. Fast loading, attractive, works properly on mobile, ability to A/B split test. The list goes on, seriously just use it, if you want to get an opt in on your website.

Cons

None how could anyone not love this app. Every week something new and better comes out. It already came with great integrations now they are even better. Sorry I know this is meant for cons but i juts cant think of any..

Review Source

PW

Paweł W.  
Marketing manager  
Retail  
Used the software for: 1-2 years

### "Great tool with bad user experience"

August 6, 2019

2.0

For months it was the best solution we used

Pros

there are a lot of options to customize widgets, popups connect them to different solutions and all is working as you wish

Cons

Weirdest pricing I ever see - company want to charge based on page visits - not visits who seen any of widget, just all visits. For example, we have around 250k visits per month but we display widgets only to 10-15k users but we have to pay for 250k even if they are excluded to see banners.

Alternatives considered

[OptinMonster](https://www.capterra.com/p/174381/OptinMonster/)

Reason for choosing Convertful

more types of overlays and more options to adjust it to our needs

Review Source

Chamal R.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Best On-Site Conversion Toolkit I have Used"

November 2, 2018

5.0

Being an online marketing since 2012, I know the importance of on-site optimization for conversions. Poorly developed tools actually can break your high converting funnels. You might not find out it first. But, sometimes testing proves that the tools/software also matter! I have tested lead capture forms created using a popular WordPress plugin against Convertful forms. My findings are astounding! Even you're using WordPress, I suggest to use Convertful to find out how it can improve your conversions.

Pros

Convertful is the most convenient, feature-powered and stable on-site conversion tool have used for my 10+ websites. The customer support is second to none and the team releases feature literally in every week. Being a WordPress user myself, I use Convertful widgets over other plugins because it lets me integrate with other non-WordPress based tools and software.

Cons

Nothing. I'd like if they added some use-cases and case studies to inspire new customers and as well as senior ones who might have missed some features.

Review Source

Kyle L.  
Web Developer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Easiest Way to Gather Emails and Other Opt-ins (By Far!)"

January 17, 2019

5.0

Saves LOTS of development time versus making these opt-ins yourself. Definitely saves money. Also, saves time, and it has lots of redundancy + good code, so you don't have to worry about losing data or forms not working

Pros

\- LOTS of very smooth integrations - Redundancy when there are errors - Easy to set up opt-in forms, style them and create super-powerful rules for displaying the opt-in - Great analytics - Can create many widgets for a website, and each are 100% customizable to work well together - Has social login sign-up (makes it easy + quality data) - Custom fields are supported! - Great support from the team - Powerful roadmap that is quickly being completed and upgraded - Did I say it was easy?

Cons

\- I was surprised Zapier hasn't been added yet, although I know it is very close - Team invites/shared widgets not available yet either (although it is coming) - That's it?

Review Source

Jacob S.  
Communications Director  
Political Organization  
Used the software for: 1-2 years

### "Great, easy option for websites!"

August 4, 2019

5.0

It has been great! Would highly recommend.

Pros

I love how easy to implement the Convertful system is. It is great at guiding you through the entire process for generating leads, getting people to sign up for the mailing list, converting people into facebook subscribers, etc. The functionality needs to be expanded, but by and large it is an excellent lead generation service and is very easy to use for both the novice and the advanced user!

Cons

The functionality needs to be expanded. There needs to be more customization when inserting certain elements (e.g., changing the size of the "like" and "follow" buttons or being able to make them more modern looking.)

Review Source

Christopher M.  
Author, Ghostwriter and Teacher  
Publishing  
Used the software for: 6-12 months

### "Convertful + ConvertFox = Email Marketing Perfection!"

October 24, 2018

5.0

With Convertful I've been able to create opt-ins on the fly saving tremendous time. Highly recommended!

Pros

Convertful is top-notch and polished. I've used Mailchimp, ActiveCampaign and now ConvertFox and while I love the email platforms, none of them make it super-easy to get a newsletter signup widget or popup onto your WordPress blog. That's where Convertful comes in. I can now create a variety of popups, slide-ins, etc--and in seconds. I doubt I'll ever move to anything else. It's just that good. Install the WordPress plugin to really have it sync up fast!

Cons

It's a bit irritating to have to pay for a form creator like this on top of my email service, but c'mon, that's not Convertful's fault. At least they're solving the problem--and at a killer price point.

Review Source

NC

Nikhil C.  
Owner  
Information Services  
Used the software for: 6-12 months

### "Easy-to-Use Tool for Growing Email Subscribers, but Limited Free Plan"

April 1, 2025

5.0

Overall, my experience with Convertful has been positive. It’s an easy-to-use tool that helps me grow my email list without the need for complicated setups. Even though the free plan is limited, it’s a great tool for small websites. I’ve seen noticeable growth in my email subscribers since using it.

Pros

I really like how easy it is to create customized pop-ups and forms for collecting email subscribers. The user interface is intuitive, and I don’t need to know coding to make it work. It integrates seamlessly with my existing email tools, which has saved me a lot of time.

Cons

The free plan limits you to just 300 page views per month, which can be restrictive if you're getting more traffic. It would be nice if the free plan had a slightly higher page view limit for smaller websites.

Review Source

SP

Sam P.  
Lead Strategist  
Marketing and Advertising  
Used the software for: 1-2 years

### "20%+ conversion rate on several popups"

June 9, 2020

5.0

They're my go-to lead capture software. I've tried convertpro, thrive leads, lead pages, elementor pro and a few more. Convertful beat all of these in my tests and in user functionality.

Pros

This is an extremely easy-to-use software that boosts conversions by being responsive and attractive. I get 20% conversion rate on several lightbox popups and a 5%+ conversion on a simple welcome mat. They work well, they load fast and you can just set it and forget it as it is that reliable. They also have a ton of integrations, and are priced very fairly when compared with their competitors.

Cons

The webhooks need a little work. I believe the team is working on this.

Review Source

JP

James P.  
Dating Coach  
Consumer Services  
Used the software for: 1-2 years

### "Can't live without this!"

June 29, 2020

5.0

I use Convertful to set up lead magnets for my websites and to notify visitors of my latest deals and offers. I really love it and I've tried many similar products. It's the best!

Pros

It's so simple to set up and easy to design popups. It's better than the competition.

Cons

I'm a bit confused about triggers and what exactly they all do and don't do.

Review Source

Chet N.  
President & CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "My favorite tool for lead generation"

November 5, 2018

5.0

Lead generation, forms, much more.

Pros

The ease and flexibility of the software. I can do just about anything i need!

Cons

I honestly don't have many things i dislike. They've made a lot of new updates that have been awesome.

Review Source

VR

Verified Reviewer  
Consultante en marketing numérique  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best value for price "

October 23, 2018

5.0

Pros

Convertful is extremely versatile. Complex optin forms are easy to setup. It’s now my go to plugin.

Cons

The UI could be improved a bit. Sometimes it’s hard to figure out where a certain option is.

Review Source

Dustin D.  
Director of UX development, social media and SEO/SEM  
Marketing and Advertising  
Used the software for: 1-2 years

### "Amazing tool and friendly team, convert-awesome!"

July 23, 2019

5.0

Have had nothing but positive interactions with the convertful team.

Pros

The form/cta builder is easy to use and puts many other tools to shame. They make their tool very intuitive and have had some awesome updates since their launch.

Cons

Bummed the team is having issues keeping the app funded. I really hope they keep it up.

Review Source

VR

Verified Reviewer  
Business Marketing | Lead Generation | Customer Acquisition | Online Marketing | Brand Awareness  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A Simple to Use But Feature Rich, Great For Custom Optins"

October 28, 2018

5.0

Am really liking the flexability/customisation it has available but yet it is still relatively easy to use, but most of all it just works without any issues.

Pros

Simple to use tool for lead magnets with an easy and clean looking UI. Am really like the ability to segment the offers/popups to show to differnt audiences. A/B split testing is another huge plus for me.

Cons

Would say there not as well established as some of the bigger players in the market, but that is because they a relative newcomer.

Review Source

VR

Verified Reviewer  
UX designer  
Internet  
Used the software for: 6-12 months

### "Easy, functional, ever improving"

May 31, 2019

5.0

I had to setup a client's website privacy notice and I know they're about conversions too. Without thinking, I logged in to Convertful, chose a Floating Bar and deployed the notice within 5 minutes. Needless to say, you'd always smile when a client tells you, "What magic did you use?"

Pros

After your account is all done, creating your 1st widget to deploy is super easy. You click to create a widget, choose the preferred method of display (pop-ups, scroll boxes etc), select a template, modify the look and set your conditions (open on load, exit etc), then deploy the code. Furthermore, they've got plugins for Wordpress for easier deployment so you need not touch any code even!

Cons

It's not really a con in terms of user-friendliness, but matching personal expectation of how fast the team is able to churn new function. For example; social proof is a BIG thing. But I do understand the founder's explanation (he's very active in the FB support group) when he shared with me, most of Convertful's users are primarily looking for those pop-ups, scroll boxes etc. But still, I <3 Convertful and can't wait to see where they'll pivot in the few years.

Review Source

Response from Sovereign Net

June 3, 2019

Thanks for the feedback! :)

GO

Grimaldo O.  
Owner  
Online Media  
Used the software for: 6-12 months

### "Very versatile conversion growth tool"

October 23, 2018

5.0

Pros

I use it to promote content on my website and on my client's websites, and Convertful is very easy to install. It takes me less than 5 minutes, I set it and forget it. Then I just watch the leads coming into the autoresponder applications.

Cons

It'd like to have more available customizations. However, some of them are already in their roadmap so I just need to wait for them!

Review Source

Stockton F.  
Account Manager  
Computer Software  
Used the software for: 6-12 months

### "THE BEST LEAD CAPTURE AND GAMIFICATION SOFTWARE AVAILABLE"

April 19, 2019

5.0

Pros

Converful is SO easy to use and setup, plus it has the most advanced features of any other lead capture tool I have ever used.

Cons

honestly, I don't have any thing that I dislike about convertufl. It does what it's intended to do PERFECTLY!

Review Source

Response from Sovereign Net

April 23, 2019

Thank you for your feedback, Stockton! Appreciate!

DP

Daniel P.  
CEO  
Computer Games  
Used the software for: Less than 6 months

### "I never saw that much conversion!"

October 19, 2021

5.0

Pros

The pop up capture is really easy to use and personalizate.

Cons

nothing, the software is perfect! Nothing to complain about.

Review Source

Dionis K.  
Chief Marketing Officer  
Legal Services  
Used the software for: 6-12 months

### "Convertful has become an indispensable lead generation solution for all my websites."

October 24, 2018

5.0

Pros

Offers a great variety of features, it's very flexible and integrates with most of the tools I use.

Cons

There isn't much to dislike about it. It does what it does perfectly.

Review Source

DP

Daniel P.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "It's amazing, i never saw that much conversion on a pop up"

September 21, 2021

5.0

Pros

High conversion % I never saw that much conversion on a pop up

Cons

Bit expensive, becouse i live in Brazil, and USD is high right now!

Review Source

Keith Duke Jones C.  
I am a CPA Specializing in IRS Tax Resolution and Small Business Accounting Automation & Tax Plannin  
Accounting  
Used the software for: Less than 6 months

### "Loves Convertful"

November 9, 2018

5.0

Pros

It is very easy to use even for folks who are not techies!

Cons

What is there to dislike? I do not have any dislikes!

Review Source

AKH

Anh Khôi H.  
CEO  
Education Management  
Used the software for: 6-12 months

### "The solution to increase online business conversion"

October 31, 2018

5.0

Overall I am most satisfied with the 3 things: - Multiple functions - Good support - High stability

Pros

This is a very intelligent and easy custom tracking system. If you are looking for a solution to increase conversion rates and sales on the website. I think you should try using it. This solution is very deep for seasoned marketers. Hope you will succeed as I am using it.

Cons

\- Intermediate level - Limited visitor - Limited domain

Review Source

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