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vPlaybook is a leading sales enablement platform built by sales people for users who are looking to lead successful sales conversations, have in-depth competitor and product knowledge, and certify their selling skills. Playbooks as an interactive guide focused on preparation to presentation paired with manager coaching that is ready anytime, anywhere. Experience yourself what thousands of salespeople have with a free 14-day trial.
Provider
DSG Consulting
Located In
United States
Foundation
1992
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS
Training
Live Online, Documentation, Webinars, In Person
Support
Chat, Email/Help Desk
B2B Sales Enablement
Content Source: vPlaybook
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vPlaybook Reviews
Pros
It has the ability to report on activities from the playbook which very useful by the way, and also to edit on the fly is also great. The support team is excellent.
It is going to be a great leap in the right direction for our company. I had a very good experience working with the teams at DSG and vPlaybook to deploy and config the tool in our org.
The visual conversation is amazing. Love that you can easily put together the different sections.
Cons
I know it is on the roadmap, but global search I believe is the biggest missing feature at this time.
As a company we are exploring myTrailhead for a training platform, the team at DSG felt they can meet our needs, but I disagree.
Our Business partners using the product had no or very little to have any cons on this product.
"Game-Changer When It Comes to Sales Enablement Platforms"
Pros: The ease of activation and the intuitiveness for our reps truly set vPlaybook apart from other visual sales enablement platforms we've trialed in the past. The ability for a sales rep to log in from the field, find a piece of content that's tailor-made for them, and capitalize immediately is an incredible asset for out organization.
Cons: Truly, there isn't anything I would change about vPlaybook. The support team is fantastic to put out small fires or implement changes whenever they're needed.
Vendor Response
"An invaluable resource for sales team and certification"
Pros: The vPlaybook from DSG was sourced and implemented to solve a few business and enablement needs for our company. We needed a central location where we could access key sales messaging such as customer profiles, business value, objection handling and assets that can be accessed online or offline. A bonus we began to utilize more after we rolled it out was the Challenges portion and that we use for certification and learning tracking.
Cons: As with all new systems, there are a few items that will take repeated use to master and use on a regular basis. With the resource drawer, we initially had issues with new assets being added appearing at the bottom rather than at the top. Customer support was able to correct that but there is still a drawback in reordering items that have been previously uploaded.
Vendor Response
"Admin setup of vPlaybook experience"
Overall: Overall is positive. vPlaybook will help us in deploying a new sales style and training to it. It is going to be a great leap in the right direction for our company. I had a very good experience working with the teams at DSG and vPlaybook to deploy and config the tool in our org.
Pros: I mostly enjoyed working in parallel with the team at DSG and vPlaybook. I found everyone to be very easy to work with and willing to help on a moment's notice. Instructions were often clear and concise. The business rules are easy to set up, the playbook is easy to add to Salesforce record pages and experience cloud pages, overall a positive experience.
Cons: Seems a bit static - just a iframe on a record detail page. Open the iframe and information is available. Business rules are driven by fields only. Maybe if we could display pages to certain users a certain number of times that would be advantageous. As a company we are exploring myTrailhead for a training platform, the team at DSG felt they can meet our needs, but I disagree. The UX of vPlaybook is functional and does what it is supposed to, but doesn't feel like a state-of-the-art tool to me.
Vendor Response
"Happy Client"
Overall: The vPlaybooks are a great new tool we have on the Sales Enablement team. It provides a dynamic way to train and certify sales roles at ACI. Obviously, when a new tool is launched, it takes some time so people can understand how to use it and the benefits it brings, so some people is a bit skeptical about it. I personally think is a great tool for our team, I love it!
Pros: I really liked the challenge feature because it enables to roll-out training and certification for various teams, but integrating the manager role. Managers can know how their teams are progressing, provide feedback and score. Last year we launched a certification without this tool and it was complicated, but this year with DSG the certification project was easier (launching, enrolling, managers scoring, reporting, etc.).
Cons: In the reporting part, specifically for challenges, you have to select many times the challenge title to include it that report. It would be easier if you can select the challenge title just one time.
Vendor Response
"Very satisfied with vPlaybook"
Overall: We are enabling our sales team (and now our product/marketing team) to have access to great methodology and best practice content in a secure an easy way.
Pros: The integration with SFDC is a must to enable our team to use the platform. The ease of access once in SFDC is great. The on-going support from the dev team was really a game changer to help us enable new features and improve user experience (copy paste, translation tool, drag and drop, etc.)
Cons: I think our translation firm would have like to be involved in the development of the translation tool to better suite their needs.
Vendor Response
