# vPlaybook Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about vPlaybook Software - reviews, pricing plans, popular comparisons to other Training products and more.

Source: https://www.capterra.com/p/172373/vPlaybook

---

# 

 vPlaybook Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

vPlaybook

## What is vPlaybook?

vPlaybook is a leading sales enablement platform built by sales people for users who are looking to lead successful sales conversations, have in-depth competitor and product knowledge, and certify their selling skills. Playbooks as an interactive guide focused on preparation to presentation paired with manager coaching that is ready anytime, anywhere. Experience yourself what thousands of salespeople have with a free 14-day trial.

## What is vPlaybook used for?

[Training](https://www.capterra.com/training-software/)[Sales Coaching](https://www.capterra.com/sales-coaching-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1000

Flat Rate, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for vPlaybook?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://vplaybook.com&name=vPlaybook)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### vPlaybook

4.7 (19)

VS.

[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting Price

$1000

Flat Rate, Per Year

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (19)

Ease Of Use

4.0 (166)

Value For Money

4.3 (14)

Value For Money

4.2 (161)

Customer Service

4.9 (19)

Customer Service

4.0 (161)

## vPlaybook alternatives

[4.7 (488)](https://www.capterra.com/p/230567/360Learning/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.9 (16)](https://www.capterra.com/p/180291/INCITE/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (81)](https://www.capterra.com/p/154061/WorkRamp/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)

[4.9 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)

[View all alternatives](https://www.capterra.com/p/172373/vPlaybook/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Assessment Management

Creation, administration, and evaluation of assessments or tests

Assignment Management

Assign issues and tasks based on availability or required skills

Built-in Course Authoring

Tools that allow users to create and publish courses and course material/content

vPlaybook 34 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Creation, administration, and evaluation of assessments or tests

Assign issues and tasks based on availability or required skills

Tools that allow users to create and publish courses and course material/content

Record the audio of phone conversations for quality assurance purposes

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Provides a channel for team members to share media files, communicate, and work together

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Create, organize, and assign courses to users

Pre-designed layouts that can be customized to match preferences and requirements

Store, manage, and track all electronic documents in a centralized location

Games or game-like elements to track progress and reward accomplishments

Establish measurable goals and objectives and track their progress over a specific period of time

Students can access materials and communicate with instructors via their online student profile

Designing course materials to be completed in a sequential order for personalized learning purposes

Manage the process of planning and scheduling meetings, including agenda creation

Access for students to complete learning materials on mobile platforms

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Reporting on how each user, task or process has advanced since its initiation

Analyze and gain insights into data in real-time

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Process of training new hires by providing them with sales tools and knowledge needed to complete the job

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Gauge satisfaction and receive information for improvement and success

Create tools to measure student retention of learning material and lessons

Set up connections to third-party platforms to improve business processes

Software designed for companies who offer training programs to clients

Track employee/learner's progression through training programs

Get Advice

We can help you find the software with the features you need.

Features

4.3 (19)

4.3

Based on 19 reviews

## Pricing

Value for money

4.3 (14)

Free Trial

Basic

$1,000

Flat Rate,Per Year

Value for money

4.3 (14)

4.3

Based on 14 reviews

## Integrations

[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

OneLogin](https://www.capterra.com/p/114110/OneLogin/)[

Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (19)

4.9

Based on 19 reviews

## User reviews

Overall rating

4.7

Based on 19 reviews

Filter by rating

5(14)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PW

Paul W.

Director Global Sales Excellence

Information Technology and Services

### "An invaluable resource for sales team and certification"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 5, 2021

Pros

The vPlaybook from DSG was sourced and implemented to solve a few business and enablement needs for our company. We needed a central location where we could access key sales messaging such as customer profiles, business value, objection handling and assets that can be accessed online or offline. A bonus we began to utilize more after we rolled it out was the Challenges portion and that we use for certification and learning tracking.

Cons

As with all new systems, there are a few items that will take repeated use to master and use on a regular basis. With the resource drawer, we initially had issues with new assets being added appearing at the bottom rather than at the top. Customer support was able to correct that but there is still a drawback in reordering items that have been previously uploaded.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 7, 2021

Thanks for your review, Paul! We'd be happy to assist with reordering the resources that were uploaded before the change; shoot us an email at support@vplaybook.com.

SR

sajin r.

marketer

Accounting

### "Best app for the sales team"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 3, 2021

Honestly, that has been a nice experience. It helps me think of "what to say" and "how to say it". And also allows me to house all of our messaging, positionings, and talking points in one place.

Pros

It has the ability to report on activities from the playbook which very useful by the way, and also to edit on the fly is also great. The support team is excellent. Easy to navigate and use as the admin.

Cons

The reporting function can be done more better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 4, 2021

Thank you, Sajin, for your review! We are currently working on upgrading our reporting functionality. Stay tuned!

CC

Chris C.

Director of Sales

Logistics and Supply Chain

### "good platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 20, 2021

Overall experience has been good. The people are great.

Pros

I like the ability to create easy visuals that support virtual selling.

Cons

When we run "challenges" in vPlaybook I cannot export rep responses into a consolidated document. Only look at them one by one.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 22, 2021

Thank you for your feedback, Chris! I will explore with our product team the ability to export multiple responses at once.

BL

Bob L.

Head of WW Partner Enablement

Computer Software

### "vPlaybook review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 14, 2021

overall, very good.... our partners love it

Pros

ease of use, content manipulation, multi-media capability

Cons

frame sizing restrictions, needs an Undo button, needs capability to assign multiple managers per challenge

Alternatives considered

[Highspot](https://www.capterra.com/p/148612/Highspot/)

[Gong.io](https://www.capterra.com/p/157969/Gong-io/)

[Brainshark](https://www.capterra.com/p/79808/Brainshark/)

[Showpad](https://www.capterra.com/p/152887/Showpad/)

Reasons for choosing vPlaybook

it fit our needs better, overall

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2021

Hi Bob - thanks for your review! We plan to release our undo/redo feature this spring.

RL

Rachael L.

Sales Enablement / L&D

Publishing

### "Our Sales Enablement Everything!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 14, 2021

Pros

The vPlaybook continues to impress me as both a user and an admin in a few ways. First and foremost, their ability to keep making improvements on it really aligns with how we operate as in SaaS as well. For our sales organization, the vPlaybook tool is an ideal vehicle for all of the content they need at their fingertips and its ability to be online/mobile helps with our need to be agile. From an admin standpoint, the reporting and coaching functionality have enabled us to track ROI flawlessly!

Cons

I know it is on the roadmap, but global search I believe is the biggest missing feature at this time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 15, 2021

Hi Rachael - so glad we have been able to have a great partnership the past few years. We expect to release the global search this spring!

JA

Jason A.

CRM & Sales Tools Developer

Machinery

### "Admin setup of vPlaybook experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

April 14, 2021

Overall is positive. vPlaybook will help us in deploying a new sales style and training to it. It is going to be a great leap in the right direction for our company. I had a very good experience working with the teams at DSG and vPlaybook to deploy and config the tool in our org.

Pros

I mostly enjoyed working in parallel with the team at DSG and vPlaybook. I found everyone to be very easy to work with and willing to help on a moment's notice. Instructions were often clear and concise. The business rules are easy to set up, the playbook is easy to add to Salesforce record pages and experience cloud pages, overall a positive experience.

Cons

Seems a bit static - just a iframe on a record detail page. Open the iframe and information is available. Business rules are driven by fields only. Maybe if we could display pages to certain users a certain number of times that would be advantageous. As a company we are exploring myTrailhead for a training platform, the team at DSG felt they can meet our needs, but I disagree. The UX of vPlaybook is functional and does what it is supposed to, but doesn't feel like a state-of-the-art tool to me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 15, 2021

Hey Jason - thank you for the thoughtful review! We're happy that the experience has been good, and hope to partner with you as we enhance our integrations in the near-future.

VE

Victoria E.

Assoc. Program Manager

Computer Software

### "Happy Client"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2021

The vPlaybooks are a great new tool we have on the Sales Enablement team. It provides a dynamic way to train and certify sales roles at ACI. Obviously, when a new tool is launched, it takes some time so people can understand how to use it and the benefits it brings, so some people is a bit skeptical about it. I personally think is a great tool for our team, I love it!

Pros

I really liked the challenge feature because it enables to roll-out training and certification for various teams, but integrating the manager role. Managers can know how their teams are progressing, provide feedback and score. Last year we launched a certification without this tool and it was complicated, but this year with DSG the certification project was easier (launching, enrolling, managers scoring, reporting, etc.).

Cons

In the reporting part, specifically for challenges, you have to select many times the challenge title to include it that report. It would be easier if you can select the challenge title just one time.

Reasons for choosing vPlaybook

I was not part of the decision-making so I'm not sure about the other alternatives on the table. However, I feel very happy that ACI leaders purchased the vPlaybook tool, it is an asset for our Sales Enablement team.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 15, 2021

Hey Victoria - we've enjoyed seeing the success with ACI! We are currently scaling some exciting updates to the Reporting console. Stay tuned!

DK

Daniel K.

Internal Strategy Consultant

Facilities Services

### "Active user and Admin of vPlaybook"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 14, 2021

It's been a great experience with the tool so far and has been engrained in our organization

Pros

The tool has a bundle of great features and functions and its user friendly interface makes the tool exceptionally easy to use.

Cons

From an admin perspective, the structuring and organizing of the tool is not intuitive. Great strides have been made to make this better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 15, 2021

Hey Daniel - thanks for your insight! As we continue our partnership, we will be sure to sync with you to assist in making the tool better.

DM

Devon M.

Training and Content Manager

Computer Software

### "New User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 20, 2020

I am going through the entire process from Kick off call, to alignment call, workshop, content curation and implementation.

Pros

\- Easy to use/Edit as an Admin - The visual conversation is amazing - love that you can easily put together the different sections

Cons

The challenges are not specific to each box that are created, they just live in a challenge Progress bar to see how far along you have gone in the content if you are going through section by section

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 19, 2020

Thanks for your feedback, Devon! Excited to continue to support the Pure Storage team! All the best, Allison Banks May; CSM

Spencer O.

Manager, Mid-Market Strategy

Telecommunications

### "Game-Changer When It Comes to Sales Enablement Platforms"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2020

Pros

The ease of activation and the intuitiveness for our reps truly set vPlaybook apart from other visual sales enablement platforms we've trialed in the past. The ability for a sales rep to log in from the field, find a piece of content that's tailor-made for them, and capitalize immediately is an incredible asset for out organization.

Cons

Truly, there isn't anything I would change about vPlaybook. The support team is fantastic to put out small fires or implement changes whenever they're needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 19, 2020

Thanks for your feedback, Spencer! Our partnership with Comcast is valued. All the best, Allison Banks May; CSM

[View all Reviews](https://www.capterra.com/p/172373/vPlaybook/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)