FPS GOLD

FPS GOLD Core Processing


4.5 / 5
8 reviews

Who Uses This Software?

Community Banks


Average Ratings

8 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • FPS GOLD
  • www.fps-gold.com
  • Founded 1964
  • United States

About FPS GOLD Core Processing

FPS GOLD provides core processing and eBanking software designed for community banks. We provide our clients with cutting-edge products that streamline everything from accounting to reporting. Our internet banking system is the easiest online banking program available, allowing you quick access to each of your accounts. And, after more than 50 years of experience in the finance industry, we are still known for and proud of our preeminent customer service.


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FPS GOLD Core Processing Features

  • ATM Management
  • Compliance Tracking
  • Corporate Banking
  • Credit Card Management
  • Investment Banking
  • Multi-Branch
  • Online Banking
  • Private Banking
  • Retail Banking
  • Risk Management
  • Securities Management
  • Transaction Monitoring

FPS GOLD Core Processing Reviews Recently Reviewed!


The staff at FPS is great to work with! They're quick to respond & help with the resolution process.

May 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of customization FPS allows is great! It allows the bank to have a say on how the software should perform to maximize the banks efforts within the market it operates in. The change from Fiserv to FPS was a great move because of all the added functionality and the client support we receive from staff and our account manager. Our account manager advocates for our needs and is responsive to our requests.

Cons: There are still improvements that can be made. Our bank is more commercial focus than retail customers. Adding functionality to compete against larger banks is warranted.

Overall experience is positive, great functionality and easy to use.

May 23, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The best part of the system is ease of use. The tabs and search feature makes it easy to find information needed but there are a lot of tabs that may be eliminated if the fields were combined within other tabs

Cons: There is a lot of navigation required to retrieve information which could be found in one area. The system could communicate better within itself to eliminate duplicate file maintenance requirements. Help screens and online banking (activity logs) should be updated for ease of use.

FPS Staff response is excellent

May 24, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: FPS Gold is a single source vendor which can do all we want. While there are other vendors that tie in to provide ancillary services, we moved away from 10 companies pointing the finger at each other when there is a problem.... simplified vendor management.

Cons: We are a small bank and the cost of all of the bells and whistles that customers desire is daunting regardless of the vendor.

Mostly positive

May 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Users can search easily in CIM GOLD and toggle between GOLDTeller. Online banking is great & our online account opening works really well. Mobile banking, remote deposits has become one of our favorites.

Cons: Nothing comes mind. The one thing I'd like to see is more training for new users. Interactive models for CIM, GOLDTeller, Online Banking & Loan Servicing

Easy to use

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Docs on web, a KEY to 95% of your questions. Also, by highlighting any field you do not understand or would like more info on the functionality of that particular field just select F2 and info on that particular field will be displayed.

Cons: I really can't think of anything, I am pleased with the functionality of this product and the output of reports.

FPS is a great company to work with, and has a quality product that fits our Bank's needs.

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use of this FPS GOLD/CIM GOLD program and the company's commitment to a quality product for its users..

Cons: We wait for a time before we release quarterly updates, since sometimes there are errors that need to be repaired on them.

Overall: It provides our Bank with the important tools it needs to efficiently and securely serve its customers.

I have a really good experience. I feel it is a great product. Always room for improvement.

Jun 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Easy to use and train new employees to use. From an IT prospective it is to setup and install. Cannot say enough about the customer service that come with your product.

Cons: From admin role sometimes, employee security can be tricky. I would like to see the bubble setup be a little easier to setup.

The Bank has been with FPS GOLD for over 25 years. We appreciate and value our partnership.

Jun 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: FPS is open to programming enhancements and can customize screens and functionality for each of their clients.

Cons: Customized and on the fly reporting can be difficult at times. FPS customer service is always there to help, however. Address changes can also be challenging.