# DERDACK Enterprise Alert Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DERDACK Enterprise Alert Software - reviews, pricing plans, popular comparisons to other Incident Management products and more.

Source: https://www.capterra.com/p/172408/DERDACK-Enterprise-Alert/alternatives

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# 

 DERDACK Enterprise Alert Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

DERDACK Enterprise Alert

## What is DERDACK Enterprise Alert?

DERDACK Enterprise Alert is an alert notification & mobile response software for operations teams in manufacturing, utilities, IT services, transport & logistics. It automates alert flows, accelerates responses to critical incidents, minimizes false alerts and reduces unexpected downtime by 60%.DERDACK Enterprise Alert is an on-premise/hybrid cloud solution for larger enterprises and organization

## What is DERDACK Enterprise Alert used for?

[Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Incident Management](https://www.capterra.com/incident-management-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€29

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## DERDACK Enterprise Alert alternatives

Highest Rated

[4.9 (11)](https://www.capterra.com/p/173086/SIGNL4/reviews/)

Starting price

$9.00

Per User, Per Month

[4.7 (92)](https://www.capterra.com/p/109930/BlueFolder/reviews/)

Starting price

$100.00

Per User, Per Month

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Contact Management

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Mass Notifications

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Send messages to multiple recipients at the same time

Real-Time Notifications

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

API

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Maintenance Scheduling

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

DERDACK Enterprise Alert 49 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Receive and/or send email notifications for urgent updates, requests, or other information

Predefined actions automatically performed on the occurance of specific events

Manage and track all disruptions and incidents

Track interaction history by documenting conversations for contacts

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Manage incidents related to outages or breaches in functionality of IT systems

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Schedule predetermined or ad hoc maintenance services and labor requests

Send messages to multiple recipients at the same time

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Provide notifications in multiple languages

Track and organize on-call shifts

Trigger clickable pop-up messages

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Develop potential scenarios to identify risks and opportunities

Plan availability and assign specific time slots for tasks and resources

Set and monitor service level agreements to ensure timely response and resolution

Allow users to access multiple services after entering their login credentials once

Send messages via SMS

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Send, receive, and respond to messages

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

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Features

4.8 (6)

4.8

Based on 6 reviews

## Pricing

Value for money

4.7 (6)

Free Trial

Basic

€29.00

Per User,Per Month

Value for money

4.7 (6)

4.7

Based on 6 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)[

Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[

PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[

New Relic](https://www.capterra.com/p/118128/New-Relic/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (6)

5.0

Based on 6 reviews

## User reviews

Overall rating

4.8

Based on 6 reviews

Filter by rating

5(5)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ER

Eilert R.

Teamleader Systemsmanagement

Information Services

### "Auswahl eines Professionelles Alarmierungssystem "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 4, 2022

Das Tool überzeugt durch einen stabilen Betrieb und leichte Installationsabläufe. Außerdem ist die Oberfläche und die Geräteeinrichtung sehr benutzerfreundlich.

Pros

\- stabile und leichte Updateinstallation - einfache Bedienung - gute Integration an bestehende Monitoring Tools

Cons

\- bislang haben wir keine Contras gefunden

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 5, 2022

Thank you for your review :)

BC

Benjamin C.

Elektrotechnik Ingenieur

Utilities

### "one4all"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 14, 2021

Offenes, einfach zu verstehendes und zu bedienendes System das sehr vielen Möglichkeiten bietet und das sehr gut macht was es soll -> zuverlässig Benachrichtigen

Pros

Sehr viele Möglichkeiten und Schnittstellen um Fremdsysteme anzubinden. Vielzahl von Benachrichtigungstypen von Push über Email oder SMS. Dadurch hohe Flexibilität in der Systemanabindung und Möglichkeit die Benutzer nach ihren vorleiben zu verständigen.

Cons

Dokumentation und ToDo’s ausbaufähig. Unsere komplexe Struktur benötigt doch etwas Aufwand und Zeit um dann alles so abzubilden wie gewollt.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Markus R.

Product Owner

Insurance

### "Professionelle Alarmierungslösung für den Enterprise-Bereich"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 25, 2021

Insgesamt eine sehr empfehlenswerte Lösung zur Alarmierung im Enterprise-Umfeld.

Pros

Einfache Implementation, super Support. Bietet viele Schnittstellen zu anderen bekannten Software-Komponenten aus dem Bereich Monitoring und Event-Verarbeitung. Außerdem gibt es sehr viele Konfigurationsmöglichkeiten innerhalb der Software um diese auf die eigenen Bedürfnisse anzupassen.

Cons

Bis jetzt haben wir keine negativen Aspekte gefunden.

Reasons for choosing DERDACK Enterprise Alert

Das Produkt hat unserem Anforderungsprofil optimal entsprochen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GA

Gian Andri D.

Telekommunikations-Spezialist

Information Technology and Services

### "Alarmierungssystem Derdack Enterprise Alert"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2021

Die Alarmierungsmöglichkeiten und die Benutzerfreundlichkeit ist sehr hoch.

Pros

Die Integration von Derdack war sehr einfach und durch die Unterstützung der Derdack Supporter schnell eingerichtet. Das System funktioniert einwandfrei und ist sehr übersichtlich. Die integrierten Funktionen decken unsere Anforderungen optimal ab.

Cons

Bis jetzt konnten wir nichts negatives feststellen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 19, 2021

Thank you, Gian :)

TG

Thilo G.

Systemplaner

Automotive

### "great "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2021

EnterpriseAlert is in use since 2005 :-)

Pros

easy to deploy many connectors to other systems great customer support

Cons

no CONs.................................

Reasons for choosing DERDACK Enterprise Alert

easy to deploy many connectors to other systems

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 14, 2021

Thank you so much!

BV

Berry v.

OC Engineer

Information Technology and Services

### "Long time Enterprise Alert user"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 2, 2021

Enterprise Alert is a stable an easy to use. Easy to deploy and integrate with other products.

Pros

Easy to use an integrate with other products. Enterprise Alert is the middle point of our communication with our monitoring systems, ticket system and handles the communication with our engineers from email, text, telephony our push notification without a glitch.

Cons

We use the team schedule an every week we have schedule the team into multiple schedulers. I like to copy one week to the next.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 4, 2021

Thank you very much for your trust in our solution, Berry.

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