# DERDACK Enterprise Alert Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about DERDACK Enterprise Alert Software - reviews, pricing plans, popular comparisons to other Incident Management products and more. Source: https://www.capterra.com/p/172408/DERDACK-Enterprise-Alert/reviews --- # DERDACK Enterprise Alert Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) DERDACK Enterprise Alert ## What is DERDACK Enterprise Alert? DERDACK Enterprise Alert is an alert notification & mobile response software for operations teams in manufacturing, utilities, IT services, transport & logistics. It automates alert flows, accelerates responses to critical incidents, minimizes false alerts and reduces unexpected downtime by 60%.DERDACK Enterprise Alert is an on-premise/hybrid cloud solution for larger enterprises and organization ## What is DERDACK Enterprise Alert used for? [Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Incident Management](https://www.capterra.com/incident-management-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/) Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €29 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## DERDACK Enterprise Alert alternatives Highest Rated [4.9 (11)](https://www.capterra.com/p/173086/SIGNL4/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (92)](https://www.capterra.com/p/109930/BlueFolder/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Contact Management 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Mass Notifications 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Send messages to multiple recipients at the same time Real-Time Notifications 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs API 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Maintenance Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests DERDACK Enterprise Alert 49 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Receive and/or send email notifications for urgent updates, requests, or other information Predefined actions automatically performed on the occurance of specific events Manage and track all disruptions and incidents Track interaction history by documenting conversations for contacts Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Manage incidents related to outages or breaches in functionality of IT systems Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Schedule predetermined or ad hoc maintenance services and labor requests Send messages to multiple recipients at the same time Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Provide notifications in multiple languages Track and organize on-call shifts Trigger clickable pop-up messages Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Develop potential scenarios to identify risks and opportunities Plan availability and assign specific time slots for tasks and resources Set and monitor service level agreements to ensure timely response and resolution Allow users to access multiple services after entering their login credentials once Send messages via SMS Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Send, receive, and respond to messages Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.8 (6) 4.8 Based on 6 reviews ## Pricing Value for money 4.7 (6) Free Trial Basic €29.00 Per User,Per Month Value for money 4.7 (6) 4.7 Based on 6 reviews ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)[ Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[ New Relic](https://www.capterra.com/p/118128/New-Relic/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.8 Based on 6 reviews Filter by rating 5(5) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent ER Eilert R. Teamleader Systemsmanagement Information Services ### "Auswahl eines Professionelles Alarmierungssystem " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 4, 2022 Das Tool überzeugt durch einen stabilen Betrieb und leichte Installationsabläufe. Außerdem ist die Oberfläche und die Geräteeinrichtung sehr benutzerfreundlich. Pros \- stabile und leichte Updateinstallation - einfache Bedienung - gute Integration an bestehende Monitoring Tools Cons \- bislang haben wir keine Contras gefunden Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 5, 2022 Thank you for your review :) BC Benjamin C. Elektrotechnik Ingenieur Utilities ### "one4all" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 14, 2021 Offenes, einfach zu verstehendes und zu bedienendes System das sehr vielen Möglichkeiten bietet und das sehr gut macht was es soll -> zuverlässig Benachrichtigen Pros Sehr viele Möglichkeiten und Schnittstellen um Fremdsysteme anzubinden. Vielzahl von Benachrichtigungstypen von Push über Email oder SMS. Dadurch hohe Flexibilität in der Systemanabindung und Möglichkeit die Benutzer nach ihren vorleiben zu verständigen. Cons Dokumentation und ToDo’s ausbaufähig. Unsere komplexe Struktur benötigt doch etwas Aufwand und Zeit um dann alles so abzubilden wie gewollt. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Markus R. Product Owner Insurance ### "Professionelle Alarmierungslösung für den Enterprise-Bereich" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2021 Insgesamt eine sehr empfehlenswerte Lösung zur Alarmierung im Enterprise-Umfeld. Pros Einfache Implementation, super Support. Bietet viele Schnittstellen zu anderen bekannten Software-Komponenten aus dem Bereich Monitoring und Event-Verarbeitung. Außerdem gibt es sehr viele Konfigurationsmöglichkeiten innerhalb der Software um diese auf die eigenen Bedürfnisse anzupassen. Cons Bis jetzt haben wir keine negativen Aspekte gefunden. Reasons for choosing DERDACK Enterprise Alert Das Produkt hat unserem Anforderungsprofil optimal entsprochen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GA Gian Andri D. Telekommunikations-Spezialist Information Technology and Services ### "Alarmierungssystem Derdack Enterprise Alert" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2021 Die Alarmierungsmöglichkeiten und die Benutzerfreundlichkeit ist sehr hoch. Pros Die Integration von Derdack war sehr einfach und durch die Unterstützung der Derdack Supporter schnell eingerichtet. Das System funktioniert einwandfrei und ist sehr übersichtlich. Die integrierten Funktionen decken unsere Anforderungen optimal ab. Cons Bis jetzt konnten wir nichts negatives feststellen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 19, 2021 Thank you, Gian :) TG Thilo G. Systemplaner Automotive ### "great " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2021 EnterpriseAlert is in use since 2005 :-) Pros easy to deploy many connectors to other systems great customer support Cons no CONs................................. Reasons for choosing DERDACK Enterprise Alert easy to deploy many connectors to other systems Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 14, 2021 Thank you so much! BV Berry v. OC Engineer Information Technology and Services ### "Long time Enterprise Alert user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 2, 2021 Enterprise Alert is a stable an easy to use. Easy to deploy and integrate with other products. Pros Easy to use an integrate with other products. Enterprise Alert is the middle point of our communication with our monitoring systems, ticket system and handles the communication with our engineers from email, text, telephony our push notification without a glitch. Cons We use the team schedule an every week we have schedule the team into multiple schedulers. I like to copy one week to the next. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 4, 2021 Thank you very much for your trust in our solution, Berry. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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