--- title: "Gmelius Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gmelius Software - reviews, pricing plans, popular comparisons to other Email Management products and more." source_url: "https://www.capterra.com/p/172417/Gmelius/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Gmelius Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Gmelius ## What is Gmelius? Gmelius Email Collaboration Software makes it easy for your teams to manage emails without leaving Gmail and your daily tools. Manage group emails like support@ with shared inboxes. Use Gmail shared labels to organize conversations by project. Assign emails to your team and manage emails as task cards with Kanban boards. No more Bcc's & Fwd's, you can collaborate behind the scenes with @mention email notes. Automate repetitive tasks so your teams can focus on what matters. Get started for free. ## What is Gmelius used for? [Email Management](https://www.capterra.com/email-management-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Kanban Tools](https://www.capterra.com/kanban-tools-software/) Top alternative Featured Overall rating Based on 43 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $15 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gmelius?[Manage this product listing](https://www.g2.com/products/gmelius/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gmelius 4.7 (43) VS. [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting Price $15 Per User, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (43) Ease Of Use 4.2 (12,379) Value For Money 4.3 (36) Value For Money 4.2 (8,935) Customer Service 4.6 (29) Customer Service 4.3 (8,032) ## Gmelius alternatives [4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (2,251)](https://www.capterra.com/p/146652/Airtable/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Asana](https://www.capterra.com/p/184581/Asana-PM/) [4.5 (13,779)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184581/Asana-PM/) ## FAQs about Gmelius Overview ### Which roles and teams benefit most from Gmelius? Gmelius is most used by business owners, CEOs, presidents, and executive directors who oversee shared inboxes, delegate client requests, and track team follow-through. Operations leaders and dispatchers manage assignments and service coordination, while marketing, sales, product, and research professionals organize customer conversations, campaign tasks, and internal collaboration from email. Answer based on 43 reviews Overview ### What company size and specific industries is Gmelius built for? Gmelius is designed for small to mid-sized teams that want to collaborate and manage projects within tools they already use, including Gmail, Slack, and Trello. It fits a broad range of industries where teams need to coordinate work without moving data or adopting a separate platform. Features and Usability ### What are the key features of Gmelius? Gmelius offers shared inboxes, email management, and ticket management for handling customer messages. It also includes workflow automation, automated routing, assignment management, and SLA management, plus collaboration features such as @mentions, commenting/notes, file sharing, and real-time notifications. Reporting, email tracking, and third-party integrations support monitoring and coordination. Pricing ### How much does it cost and what fees or limitations are included? Gmelius starts at $15 per user/month for the Plus plan, with Growth at $29 and Pro at $69. Each plan includes a 7-day free trial. The Plus plan offers 3 workspaces and a 7-day reporting window, while higher tiers add more workspaces, longer reporting windows, and advanced controls. Answer based on 7 reviews Integrations ### Which third-party tools and platforms does Gmelius integrate with? Gmelius integrates with 8 third-party tools and platforms, including Gmail, Google Calendar, Google Meet, Google Workspace, Loom, Slack, Trello, and Zapier. The catalog covers email, scheduling, collaboration, project tracking, and automation tools used for daily team communication and workflow management. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Gmelius offer? Gmelius provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided instruction, while documentation and videos give teams written and visual reference materials for self-paced learning and feature review. Answer based on 2 reviews Getting Started and Support ### What customer support options does Gmelius offer? Gmelius provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users report that support has helped resolve Chrome extension bugs, while also noting that parts of the interface can be less intuitive, which can make getting assistance useful when setup or workflow issues come up. Answer based on 2 reviews ## Features AI summary Based on 17,634 Email Management reviews Capterra data shows that buyers of email management software rank the following features as their top priorities: - **Inbox Management** (**54%** of reviewers rated this feature as critical) - **Search/Filter** (**42%**) - **Email Tracking** (**45%**) Gmelius supports all three of the features reviewers value most: **Inbox Management**, **Search/Filter**, and **Email Tracking**. Together, these capabilities help businesses keep inboxes organized, find important messages faster, and monitor email activity more closely, allowing teams to manage communication with better speed and visibility. Inbox Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Organize, prioritize, and manage incoming communications Search/Filter 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Email Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track delivered, received, and opened emails Email Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ability to oversee and optimize the operations of a mail server Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Access Controls/Permissions 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Gmelius 66 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assignment Management: Assign issues and tasks based on availability or required skills - Autoresponders: Create and automatically send premade copy in response to customer messages - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Canned Responses: Shortcuts for inputting frequently used messages - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Inbox Management: Organize, prioritize, and manage incoming communications - KPI Monitoring: Tracking the status of previously identified performance measurements - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-board: Supports simultaneous creation and work on multiple Kanban boards - Multiple Projects: Ability to handle several projects simultaneously - Prioritization: Arrange tasks based on the level of priority or urgency - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Templates: Pre-designed project plans that can be customized - Project Time Tracking: Measure time to completion or hours worked for projects - Projections: Estimate or forecast of a future scenario based on the study of present trends - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shared Inboxes: An email inbox that can be accessed and managed by multiple individuals - Signature Management: Add and maintain centralized email signature(s) across an organization - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - To-Do List: A digital list of items that need to be completed - Visual Workflow Management: Create, design, and visually represent processes within the software - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (43) 4.5 Based on 43 reviews ## Pricing Value for money 4.3 (36) Free Trial [View pricing plan details](https://www.capterra.com/p/172417/Gmelius/pricing/) Plus $15.00 Per User,Per Month It includes: - 3 Workspaces - 7-Day Reporting Window - Assign - Assign via Rules - Automatic Responders - Collision Detection - Comment & @Mention - Conversation Reports - Email Tracking - Meeting Scheduler - Shared Email Drafts - Slack Integration - Team Performance Reports - Trello Integration - Unlimited Email Templates Growth $29.00 Per User,Per Month It includes: - 10 Workspaces - 3-Month Reporting Window - Assign - Assign via Rules - Automatic Responders - Collision Detection - Comment & @Mention - Email Sequences & Mail Merge - Email Tracking - Manager Role - Meeting - Shared Email Drafts - SLA Automation - Slack Integration - Tag Reports - Team Performance Reports - Trello Integration - Unlimited Email Templates Pro $69.00 Per User,Per Month It includes: - Assign - 6-Month Reporting Window - 10 Workspaces - Unlimited Email Templates - Trello Integration - Team Performance Reports - Slack Integration - SLA Automation - Shared Email Drafts - Priority Support & Uptime SLA - Meeting - Manager Role - Export of Reports - Email Tracking - Email Sequences & Mail Merge - Custom Roles & Permissions - Comment & @Mention - Collision Detection - Automatic Responders - Assign via Rules Value for money 4.3 (36) 4.3 Based on 36 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Loom](https://www.capterra.com/p/191187/Loom/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (29) 4.6 Based on 29 reviews ## User reviews Overall rating 4.7 Based on 43 reviews Filter by rating Counts reflect reviews available in this feed. 5(30) 4(12) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Felipe M. Community Development Manager Used the software for: Less than 1 year ### "Effective. Do what it say it will do. Simple as that" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2019 I'm using it for 2 main proposes. I outreach people in a totally automated way, so I can plan when and what I have to do. Also I can structure my email as a project manager. Non relevant, archive or send to a different board to store there. Simplify my life as I have to work with different poeple all day long and keep tracking of that. Pros Flexible. I have a pretty extensive automated flow that I had in mind and it works perfectly. But at the same time, for some emails, I just set a simple follow-up or to move to a different board for archiving or priority. Cons It's not their fault but sometimes some new addons that you want to have in your chrome, crash or make conflits. But it's the same for everyone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Owner Used the software for: Less than 1 year ### "Sequencing feature is the best kept secret" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2021 I needed something that did email sequencing really well, with form fields, and glad I found Gmelius. Pros I really like the email sequencing feature. I use it on a weekly basis and it has really saved me a lot of hours, removing me from the manual follow up method. I also like that I can put notes in each card. Cons I wish it could "bundle" emails from specific persons together on the same card. This is handy if you use email for lead management, but get different email threads for the same potential client. I also wish that they could allow me to edit sequences without having to delete everything below a stage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: Less than 1 year ### "Good functions but lousy speed" 3.0 November 6, 2019 Pros A lot of functions that are usable in our business practices Cons It really slows down our whole email reply processes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Karen H. WordPress Consultant & Developer Used the software for: 1-3 years ### "One of my favorite Gmail Apps!" 5.0 March 20, 2019 My beloved email program shut down at the time Newton and I was in need of a new way to manage my inbox. After testing other email applications I decided to stick with the native Gmail system. I knew Chrome had a lot of extensions and after a few searches, I came across Gmelius. Its been pivotal in helping me run my business and now I use it every day to manage my inbox. Pros The tracking feature is my favorite you can get notifications when someone reads your emails. Which is handy as a business owner, you want to ensure that the recipient is receiving information. Another great feature is the snooze, email templates and a slew of other nice features. Cons I wish Gmelius could be used in other browsers besides Chrome and I also wished there was a mobile app. I think they are working on it, but I would love to see that soon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Matthew N. CEO & Founder Used the software for: Less than 1 year ### "Makes Gmail complete!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 24, 2018 Very positive. It has made me enjoy Gmail much more as a business tool especially for scheduling emails and getting reminders for follow-ups (if no reply has been received). I don't have the most advanced version that allows you to send automated emails, but I will continue to be a client, and pay more if they develop a contact management feature. Pros Great features for creating follow-ups, delayed sending and advanced snoozing that Gmail just needs. I used Email Open tracking, for all emails in the beginning, but this was overkill. I mostly use follow-ups. If I upgrade my account I can also schedule auto follow-ups. It makes Gmail so much easier. Cons No mobile integration with Gmail on iOS, but they are creating their own iOS app. Android already has an app. I would like to see contact management as a feature, like FullContact, but built into Gmelius. My major frustration is the aggregation of email read notifications. If, while you have been away from your computer, and return you get each notification one after the other. If you send a lot of emails this can take a long time. There is no way to snooze all etc. Some features are coming though. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andrea N. Founder and CEO at PhraseExpander Used the software for: 3-5 years ### "Make Gmail work your way" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2019 Pros I do love the ability to customize many aspects of gmail that overwise I couldn't. And I especially like the ability to add reminders and add notes in email. I'm not using the tracking functionalities as I'm used to Yesware for that. Cons I got it in the early stage and it was a one time fee. Not sure if I could justify paying a recurring fee for this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jürgen S. Chief Innovator and Marketing Strategist Used the software for: 3-5 years ### "GMelius - More Control over Gmail" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 22, 2019 GMelius is one of our "must have" Gmail plugins that makes us much more productive with email. Pros The ability to remove emails from inbox to have them return at the time when they need action; templated emails; sequences. Cons Sometimes the plugin doesn't load automatically. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Juan M. Especialista en marketing digital Used the software for: 1-3 years ### "Great Gmail integration, love the 'sequence' feature." 5.0 April 3, 2019 It is a great everyday tool to follow up tasks. Pros It has many features that are really great. One of the most powerful ones is the 'sequence' feature, that permits to create marketing automation chains of emails. Also the way Gmelius lets you configure your inbox in Gmail is something else. Cons Now and then you have to re-authorize the chrome add-on and that can be a little annoying, but is a small thing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Eric D. Owner Used the software for: Less than 1 year ### "Gmail is so much better with Gmelius." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 22, 2018 My favorite benefit is how much cleaner the Gmail UI looks. Are the extra features nice? Sure. Many features you don't even realize until they are GONE. There are many benefits -- but easy of use and "not being noticed" are it's best features. Pros I love how it makes Gmail cleaner and nicer to use. It adds some really cool features and keeps me from using an email client. Cons Cost. But if I am honest, it's worth the money they are asking. With new features being released all the time, it's cool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ryan W. Data Analyst Used the software for: 3-5 years ### "Great Features for Gmail or Inbox by Gmail" 5.0 August 17, 2018 Pros Gmelius adds great cosmetic and productivity options to by Gmail and Inbox such as tracker blocking, cosmetic customization Cons Nothing much bad to say about it. There are lots more features if you are willing to pay for them, but having the free version does enough for me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/172417/Gmelius/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.