# Gmelius Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Gmelius the right Email Management solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172417/Gmelius/reviews --- Gmelius 4.7 (43) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Gmelius Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews Florian M CEOInternet, 2 - 10 employeesUsed the software for: 1-2 years. “We wanted a tool which integrates as smooth as possible in gmail.“ July 11, 2023 SH Senad H Founder / CEOInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “There were some bugs with Chrome extension that we had to resolve with the support team.“ August 30, 2020 ## Showing most helpful reviews Showing 1-25 of 43 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Felipe M. Community Development Manager Marketing and Advertising Used the software for: Less than 6 months ### "Effective. Do what it say it will do. Simple as that" November 15, 2019 5.0 I'm using it for 2 main proposes. I outreach people in a totally automated way, so I can plan when and what I have to do. Also I can structure my email as a project manager. Non relevant, archive or send to a different board to store there. Simplify my life as I have to work with different poeple all day long and keep tracking of that. Pros Flexible. I have a pretty extensive automated flow that I had in mind and it works perfectly. But at the same time, for some emails, I just set a simple follow-up or to move to a different board for archiving or priority. Cons It's not their fault but sometimes some new addons that you want to have in your chrome, crash or make conflits. But it's the same for everyone. Alternatives considered [Mixmax](https://www.capterra.com/p/159470/Mixmax/)[Vocus.io](https://www.capterra.com/p/166756/Vocus-io/)[Drag](https://www.capterra.com/p/173949/Drag/) Reason for choosing Gmelius I can keep using my gmail and have an iOS app. Love it super clever way to engage with the user on-the-go like me. I can start a sequence to someone that I meet in a conference without issues. Switched from [Mixmax](https://www.capterra.com/p/159470/Mixmax/) Mixmax has a really simple automation flow, only if they do not repond. Gmelius it's a full automation with 7 actions!!! "reply, not reply, upon reply, no opened, opened, upon read, regardless" This makes a totally different experience. Review Source Response from Gmelius December 2, 2019 We really appreciate the review Felipe, It's great to hear Gmelius is optimizing your workflows. And we look forward to supporting more of the SendGrid team. VR Verified Reviewer Owner Law Practice Used the software for: 6-12 months ### "Sequencing feature is the best kept secret" August 31, 2021 5.0 I needed something that did email sequencing really well, with form fields, and glad I found Gmelius. Pros I really like the email sequencing feature. I use it on a weekly basis and it has really saved me a lot of hours, removing me from the manual follow up method. I also like that I can put notes in each card. Cons I wish it could "bundle" emails from specific persons together on the same card. This is handy if you use email for lead management, but get different email threads for the same potential client. I also wish that they could allow me to edit sequences without having to delete everything below a stage. Alternatives considered [Mixmax](https://www.capterra.com/p/159470/Mixmax/)[Rebump](https://www.capterra.com/p/162629/Rebump/) Reason for choosing Gmelius Customer support and working functionality. Switched from [Drag](https://www.capterra.com/p/173949/Drag/) Drag's email sequencing malfunctioned and team was slow to respond to fixes. Review Source AG Aery G. CEO Translation and Localization Used the software for: Less than 6 months ### "Good functions but lousy speed" November 5, 2019 3.0 Pros A lot of functions that are usable in our business practices Cons It really slows down our whole email reply processes Review Source Response from Gmelius November 13, 2019 Hello Aery, Thank you for taking the time to review. Gmelius is actually known for its performance. There may be a conflict with one of your other plug-ins. Please feel free to reach out to our support team to get you back up to speed. Karen H. WordPress Consultant & Developer Design Used the software for: 1-2 years ### "One of my favorite Gmail Apps!" March 18, 2019 5.0 My beloved email program shut down at the time Newton and I was in need of a new way to manage my inbox. After testing other email applications I decided to stick with the native Gmail system. I knew Chrome had a lot of extensions and after a few searches, I came across Gmelius. Its been pivotal in helping me run my business and now I use it every day to manage my inbox. Pros The tracking feature is my favorite you can get notifications when someone reads your emails. Which is handy as a business owner, you want to ensure that the recipient is receiving information. Another great feature is the snooze, email templates and a slew of other nice features. Cons I wish Gmelius could be used in other browsers besides Chrome and I also wished there was a mobile app. I think they are working on it, but I would love to see that soon. Review Source Response from Gmelius April 29, 2019 Thank you Karen for your kind words. We highly appreciate your feedback and the time you've spent to write it. Besides Chrome, Gmelius is also available in Safari, Opera, and Brave browsers. As well as on mobile, both for iOS and Android. Best wishes, - The Gmelius Team Matthew N. CEO & Founder Internet Used the software for: 6-12 months ### "Makes Gmail complete!" November 20, 2018 5.0 Very positive. It has made me enjoy Gmail much more as a business tool especially for scheduling emails and getting reminders for follow-ups (if no reply has been received). I don't have the most advanced version that allows you to send automated emails, but I will continue to be a client, and pay more if they develop a contact management feature. Pros Great features for creating follow-ups, delayed sending and advanced snoozing that Gmail just needs. I used Email Open tracking, for all emails in the beginning, but this was overkill. I mostly use follow-ups. If I upgrade my account I can also schedule auto follow-ups. It makes Gmail so much easier. Cons No mobile integration with Gmail on iOS, but they are creating their own iOS app. Android already has an app. I would like to see contact management as a feature, like FullContact, but built into Gmelius. My major frustration is the aggregation of email read notifications. If, while you have been away from your computer, and return you get each notification one after the other. If you send a lot of emails this can take a long time. There is no way to snooze all etc. Some features are coming though. Review Source Andrea N. Founder and CEO at PhraseExpander Computer Software Used the software for: 2+ years ### "Make Gmail work your way" February 16, 2019 5.0 Pros I do love the ability to customize many aspects of gmail that overwise I couldn't. And I especially like the ability to add reminders and add notes in email. I'm not using the tracking functionalities as I'm used to Yesware for that. Cons I got it in the early stage and it was a one time fee. Not sure if I could justify paying a recurring fee for this. Review Source Response from Gmelius April 29, 2019 Hi Andrea, thank you for your feedback. It's very important for us. For the past few months, Gmelius has evolved a lot. Along with reminders and notes, you can now create personalized email sequences and templates that can be shared within your team, as well as email campaigns with detailed activity streams. Besides, Gmelius offers a full collaboration suite that includes shared inbox, shared Gmail labels, kanban boards and much more. Feel free to visit our website and chat with the team. Kind regards, - The Gmelius Team Jürgen S. Chief Innovator and Marketing Strategist Marketing and Advertising Used the software for: 2+ years ### "GMelius - More Control over Gmail" April 20, 2019 5.0 GMelius is one of our "must have" Gmail plugins that makes us much more productive with email. Pros The ability to remove emails from inbox to have them return at the time when they need action; templated emails; sequences. Cons Sometimes the plugin doesn't load automatically. Review Source Response from Gmelius May 3, 2019 Thank you Jurgen for your kind words! We highly appreciate your feedback. Kindly ensure that your browser is not configured to clear your browsing data whenever it closes. Feel free to drop us a line in the website chat, we'll be happy to help. Best wishes, - The Gmelius Team Juan M. Especialista en marketing digital Marketing and Advertising Used the software for: 1-2 years ### "Great Gmail integration, love the 'sequence' feature." April 2, 2019 5.0 It is a great everyday tool to follow up tasks. Pros It has many features that are really great. One of the most powerful ones is the 'sequence' feature, that permits to create marketing automation chains of emails. Also the way Gmelius lets you configure your inbox in Gmail is something else. Cons Now and then you have to re-authorize the chrome add-on and that can be a little annoying, but is a small thing. Review Source Response from Gmelius November 11, 2019 Hi Juan, thanks a lot for reviewing us. We highly appreciate it! Normally, you don't have to re-authorise the extension. Feel free to contact us on our website, the tech team will be happy to help you out. Best wishes, - The Gmelius Team Eric D. Owner Used the software for: 6-12 months ### "Gmail is so much better with Gmelius." March 21, 2018 5.0 My favorite benefit is how much cleaner the Gmail UI looks. Are the extra features nice? Sure. Many features you don't even realize until they are GONE. There are many benefits -- but easy of use and "not being noticed" are it's best features. Pros I love how it makes Gmail cleaner and nicer to use. It adds some really cool features and keeps me from using an email client. Cons Cost. But if I am honest, it's worth the money they are asking. With new features being released all the time, it's cool. Review Source Response from Gmelius March 22, 2018 Thanks Eric for your nice words and of course, for taking the time to review us. Your feedback is highly appreciated and will help us bring more value to our offering. All the best, - The Gmelius Team Ryan W. Data Analyst Marketing and Advertising Used the software for: 2+ years ### "Great Features for Gmail or Inbox by Gmail" August 15, 2018 5.0 Pros Gmelius adds great cosmetic and productivity options to by Gmail and Inbox such as tracker blocking, cosmetic customization Cons Nothing much bad to say about it. There are lots more features if you are willing to pay for them, but having the free version does enough for me. Review Source GP Glenn P. Sales Marketing and Advertising Used the software for: 2+ years ### "Great for email management" April 11, 2022 5.0 It's a great service. I use it primarily to return unanswered emails to my inbox. Someday I'd love to get into more of the CRM features. Pros read receipts and auto inbox bounceback. Cons None that I am aware of, but I do not use all the features of gmelius Review Source JM Jouhad M. President Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Great for Work in teams" November 5, 2019 5.0 I was looking for something that would help me do templates and then copy and paste in emails at gmail. This saves you the work of copy and paste. Its already integrated :)/ Love it Pros What I like the most is the templates that integrate with Gmail when composing an email. Awesome Cons Wish it had a notepad to write notes and small link notepad to send to customers Reason for choosing Gmelius I was looking for something that would help me do templates and then copy and paste in emails at gmail. This saves you the work of copy and paste. Its already integrated :)/ Love it Review Source Response from Gmelius November 11, 2019 Hello Jouhad, Thank you for the review. You can definitely use Gmelius for much more than templates. You can add private email notes alongside each email. These notes are only visible to you and the team members you reach out to by "@mentioning their name" You can also use your Gmelius Kanban "boards" which you can access from your Gmail lefthand pane. Our boards are the best to do list in Gmail. :) https://gmelius.com/todo-list-gmail ND Nate D. CEO Marketing and Advertising Used the software for: 6-12 months ### "Great for sharing labels (folders)" November 11, 2019 4.0 Pros Our primary need was to share certain emails among team members. Gmalius makes it fairly easy to create shared labels (i.e. folders) inside of Gmail, giving all team members instant access to emails added to that label. It does much more. This was our only use case for Gmalius and it did fine. Cons Functionality isn't always crystal clear. It's not bad I'd say, but there are times you can't figure out precisely what it is doing and why. Review Source Response from Gmelius November 13, 2019 Thank you Nate, We really appreciate your review! Gmelius does pack a powerhouse of features, many of them hidden out of your way when you don't need them. Once you've added your team members, the best way to take full advantage of Gmelius would be to set up a session with one of our onboarding specialists. Feel free to reach out. VA Victor A. Owner Events Services Used the software for: Less than 6 months ### "Works great but its expensive" November 5, 2019 4.0 Super great but expensive. We will continue using it. But we are opened to test new solutions if they are cheaper. Pros My company tested many shared labes softwares for gmail (cloudhq, hiver, tandem and labelizer) Gemelius works great and much better thang the others. From our point of view. Cons Its very expensive for its functionality. Reason for choosing Gmelius Fastener Review Source Response from Gmelius November 11, 2019 Hello Victoria, Thank you for your review. We will make sure to continue delivering the value you expect from Gmelius. Although, we are not the cheapest we do strive to be the best. More exciting things to come... LS Laura S. CEO Accounting Used the software for: Less than 6 months ### "Gmelius is a huge timesaver " November 18, 2019 5.0 Pros I love that I can easily share gmail labels with my staff, so that I don’t have to forward emails to them. Cons Scheduled emails show up in gmail draft folder rather than a separate scheduled emails folder. Review Source VR Verified Reviewer CEO Internet Used the software for: 1-2 years ### "Best team workflow management tool in Gmail IMO" July 11, 2023 4.0 We needed a tool to collaborate on some tasks (recruitment, workflow on projects etc). We wanted a tool which integrates as smooth as possible in gmail. Pros It integrates totally in Gmail, thus you don't have the impression to use a new soft. Which is great. You use the emails to fill the workflow of the team and can check how the work is going on. If need is, you can put tasks / comments in shared emails.We use it for recruitment and normal workflow Cons Slow loading time... it slows down the loading time of gmail a little bit... Review Source TM Theophan M. Performance Coach & Business Strategist Management Consulting Used the software for: 1-2 years ### "Never Drop the Ball Again!" November 5, 2019 5.0 Overall, my experience with Gmelius has been excellent and I recommend it to other small business owners monthly. Gmelius integrates very easily with Gmail and keeps me from dropping balls in my business, not just with my current clients but also with prospective clients. Pros The strengths of Gmelius include the ability to integrate with Gmail, have access to templates at the click of a button, and having emails that I send pop back into my inbox at a specific time. I use Gmelius every single work day. As a professional coach I use Gmelius to send Coaching Session Notes to my clients immediately after a coaching session and I set the email to pop back into my email a few days later which reminds me to follow up with my client to check in with them and see how they're doing. I'll use the same feature when reaching out to and following up with prospective clients. I'll send an email and set it to pop back up in my inbox in 2 days if the recipient doesn't reply. I'll send a follow up email and set it to pop back into my inbox in another 2 days if the recipient still doesn't reply. This allows me to stay on top of my prospecting and keeps me from dropping balls. As a small company, I also use Gmelius as a very simple CRM. It's very easy to use and help me stay on top of my prospecting efforts. Cons If there was one thing I would ask to have added to Gmelius it would be the ability to send emails to lists, such as my sales training students. I'm using MailChimp to send scheduled emails to my students. If Gmelius has this ability I have yet to figure out how to easily integrate it into my processes. Review Source Response from Gmelius November 11, 2019 Hello Theo, Thanks a bunch for your review - we really appreciate it. The good news is that you can get rid of Mailchimp. :) Gmelius will allow you to send email campaigns to your entire list without leaving Gmail. You can even create smart sequences for custom follow ups based on each recipients reactions. Here's a video that might help: https://gmelius.com/sequences AV Aldo V. Maintenance dispatcher Commercial Real Estate Used the software for: 1-2 years ### "Gmelius best software for manage your emails" July 5, 2023 5.0 Very good experience it helps a lot with email management in oursorganization. Pros That we can assign tasks and manage every email with a very simple configuration. Cons At this time I don't like anything of Gmelious Review Source VR Verified Reviewer Pixel Pusher Information Technology and Services Used the software for: 2+ years ### "Best GMail email manager" August 29, 2019 5.0 Pros This is the best GMail add-on I have found. My favourite features including blocking email trackers, notifying me when someone has viewed an email, snoozing emails and sending an email later. Cons I like their unsubscribe feature, but I do wish their unsubscribe button would show up sooner. If I go to delete an email I find I often click their unsubscribe button since it appears a few seconds after the email loads and it moves the delete button out of the way. Review Source VR Verified Reviewer Owner Marketing and Advertising Used the software for: 2+ years ### "Gmelius is a must if you are a gmail user.." March 27, 2020 5.0 Gmelius is very powerful. I mostly use it for tracking email opens and organizing my inbox. Pros Gmelius is fantastic and I use it everyday to simplify my gmail inbox. It give me a wide range of useful tools the make my gmail account more powerful. Cons It has so many features that is can be overwhelming. I have not had the time to use it to it full potential but the few things that i use it for are outstanding. Review Source SS Stephanie S. Assistant Wholesale Used the software for: Less than 6 months ### "Great way to create your emails into tickets, with a few missing things... " November 12, 2019 4.0 It's helped me an my team streamline emails and issues. Assigning emails has been a huge way to help when people are out of the office or when something becomes high priority. I don't really use the canban boards, since there's extra steps involved, but the ticketing is great! Pros I love that I can assign tickets to other team members, follow emails, and keep updated on what's going on without having to be CC'd on an email chain. Cons I wish there was a way to integrate it with Zapier. I have multiple teams and it would be useful to create a ticket for them to work without having an email account set up within the company. There are some extra steps that you need to take when things aren't showing up, that's a bit annoying, but nothing I can't work around. Reason for choosing Gmelius It was all in Gmail and there weren't any extra steps for my team to make. Review Source Response from Gmelius December 16, 2019 Thanks a bunch for your review Stephanie, We appreciate your feedback and wanted to let you know our team is hard at work on your request. Stay tuned for more integrations as we allow teams to choose their preferred workspace. All the best to you and your team... SH Senad H. Founder / CEO Information Technology and Services Used the software for: 2+ years ### "Solid e-mail tracking product... and more!" August 30, 2020 4.0 We find e-mail tracking a very useful feature (tracking proposals / invoices) and communication with clients and the integration with G Suite was a plus. Implementation was easy. Support is excellent. Pros We primarily use Gmelius for e-mail tracking although it has some other functionalities (automation/collaboration) and the developer is adding more. Cons There were some bugs with Chrome extension that we had to resolve with the support team. The user interface could be a bit more intuitive. Switched from [Yesware](https://www.capterra.com/p/136698/Yesware/) Pricing. Review Source VR Verified Reviewer Concierge Program Manager Internet Used the software for: 2+ years ### "Integrates smoothly, highly useful" December 11, 2020 5.0 Very useful and easy to deploy. Very worth your while to streamline inbox management! Pros Gmelius is a powerful little email tool with some very useful functions. They also seem to be adding new features and improving regularly. I particular like the email drip function which is widely applicable when combined with templates. Cons It is a little tricky to get the hang of set up at first, but the learning curve is short. I wish they would expand their collective or shared inbox options in the future Reason for choosing Gmelius Price, functionality Review Source VR Verified Reviewer CEO Internet Used the software for: 1-2 years ### "gmelius is very useful" December 28, 2022 5.0 I will recommend gmelius to the users it is a very good tool Pros what i like most about gmelius is that it facilitates teamwork. it also allows me to track and know the statistics of my emails Cons I haven't found any complications with gmelius yet, it works well for me Review Source JW Jesse W. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Gmelius is mostly great" November 5, 2019 5.0 We are still using it even though it doesn't fit within our budget. I guess that shows that it has become indispensable for our organization. Pros Gmail alone isn't quite good enough for business use. We use Gmelius's robust templates functionality multiple times a day. We also use the shared inbox feature for our general customer service email. Cons The price. It used to be a lot less expensive. We have trouble affording even the non-profit rates for 2 seats. Review Source Similar Products Featured ## Related categories [Team Communication](https://www.capterra.com/team-communication-software/)[Email Management](https://www.capterra.com/email-management-software/)[Collaboration](https://www.capterra.com/collaboration-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.