# Cloudiway Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cloudiway the right ETL solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172428/Cloudiway/reviews --- Cloudiway 4.8 (127) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Cloudiway Ease of use 4.8 Customer Service 4.6 ## Pros and Cons in Reviews Divya A InternResearch, 51 - 200 employeesUsed the software for: 6-12 months. “Cloudiway has real-time dashboards and a progress tracking feature which allows monitoring and provides less interruption so that I can plan my work better with it.“ February 17, 2026 Divya A InternResearch, 51 - 200 employeesUsed the software for: 6-12 months. “The only problem that I face is that while migrating large scale files the setups become complex and then it requires careful planning. And some of it's features are paid which is expensive for students like me.“ February 17, 2026 Nicole S Page ModeratorMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “I also appreciated the real time progress tracking and the fact that it uses secure OAuth authentication with strong compliance standards like GDPR and SOC 2.“ March 12, 2026 DS Diya S InternshipComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “Large mergers sometime take a lot of time which might appear as a glitch which might disrupt the transparency during migration“ April 1, 2026 Nicole S Page ModeratorMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “It supports everything from mailbox and file migration to Teams and Slack migrations, which made it very convenient for our needs.“ March 12, 2026 Sadik M HRInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 6-12 months. “For me the only problem was that careful setup was required for initial configuration to meet project requirements.“ January 5, 2026 DS Diya S InternshipComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “As a software engineer my role involves a lot of transfer and merger of large files and cloudiway makes it very convenient through it's transparent means.“ April 1, 2026 OG ORLANDO G directorFinancial Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Before using Cloudiway, migrating our data between platforms was stressful and confusing.“ December 16, 2025 ## Showing most helpful reviews Showing 1-25 of 127 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Matheus Vinícius D. QA Computer Software Used the software for: 1-2 years ### "Helpful Tool for Gradual Cloud Adoption" April 6, 2026 5.0 We required an organised method to manage the transition as we were progressively moving to a new cloud configuration. We were able to carry out migrations gradually, keep control, and prevent operational turmoil thanks to Cloudiway. Pros Instead of requiring a single, massive move, Cloudiway allowed us to migrate users in regulated steps. This staged approach greatly reduced the likelihood of downtime or user inconvenience and made scheduling easier to manage. We were able to maintain our confidence throughout the process because to the built-in monitoring tools' constant visibility into progress. Cons Despite the platform's strength, there may be a high learning curve at first. It would be simpler for new administrators to quickly become comfortable with more thorough onboarding tutorials, walkthroughs, and real-world use cases. Review Source JZ Jhoie Z. Customer care Logistics and Supply Chain Used the software for: 2+ years ### "Reliable contact Data With clear search options" August 25, 2025 5.0 BookYourData proved to be a practical solution for sourcing verified contacts. It supported our sales efforts in a simple way and gave us the confidence that our outreach was built on solid information. Pros Finding the right contacts is quick, and the platform allows precise filtering by role, company size, and location. The lists we downloaded were up to date and helped cut down the time we usually spend cleaning data. Our campaigns saw better results because we were reaching people who matched our target group more closely. Cons The design could feel more modern, and sometimes search results take a little longer when the list is large. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Easy and friendly to use the system fir employee Review Source SP Sathya P. Sr. Manager Technology Information Technology and Services Used the software for: Less than 6 months ### "Good Tool - Worst Support" April 2, 2020 2.0 Good Tool, has lot of scope to be great... but extremely poor support combined with arrogant and bad email etiquette for customers in distress ... i dont care attitude of the support and even the management Pros The Tool has some great features and probably i am one of the users of the solutions for migrating teams from tenant to tenant. product is robust and good... could do better in terms of information on errors reported and... The calendar migration sections is like black cloud not information on migrated or not ... Need to work on the data loss side too much data loss in case of large mailboxes.. Cons Worst Support, promised a lot before procurement but post.. only objective is keep forcing to buy subscription package.. very late responses... they dont care of your urgent scenarios ... they will ask you to wait for 24hrs before they respond. Reason for choosing Cloudiway Product promised great and testing was good, Pre Sales rep was very good, even post sales he tried to help but he was hands tied by the management. Review Source Response from Cloudiway April 21, 2020 Dear Sathya, you are correct. Respons time for free support is 8 business hours and done by mail exclusively. (But usually support is answering within 1 hour). This is documented everywhere in our website, redisplayed when you are opening a ticket. When our SLA are not meeting your expectations, we propose a dedicated consultant (paid services, and sometimes 1 or 2 hours may be sufficient) to give you access to phone calls, remote sessions, deep analysis, expertise of our consultants , high level expertise that cannot be delivered by support. SJ Srishti J. Process associate Consumer Services Used the software for: 6-12 months ### "Reliable automation for higher-volume enterprise migrations." February 18, 2026 5.0 Overall, my experience was very positive. We used it for a large-scale enterprise migration where we couldn't afford any major downtime. As a Process Associate, my main goal was ensuring data integrity and meeting project milestones. Cloudiway acted as a reliable 'set it and forget it' tool once the initial configuration was validated. It's solid, heavy-duty solution for anyone handling enterprise -level cloud transition. Pros I really liked the real-time monitoring. When you're managing large migrations, being able to see exactly where each mailbox stand through the dashboard is a lifesaver. It made it much easier to give our stakeholders accurate updates without having to dig through manual logs. Cons The platform is powerful, but the learning curve for the initial connector setup is a bit steep. If your haven't used it before, the documentation can feel a little dense, and it takes a few trial runs to get the mapping exactly right for complex file structure. I also wish the reporting UI was slightly more modern, though the actual data it provides is accurate. Switched from [AvePoint](https://www.capterra.com/p/175671/AvePoint/) We needed a more centralized SaaS platform that could handle both mailbox and collaboration (Teams/SharePoint) migration under one roof more efficiently. Review Source Balamurugan P. Assistant System Engineer Information Technology and Services Used the software for: 2+ years ### "Cloudiway - The Best Middleware" February 25, 2025 5.0 I have a total of 3 years' experience in Cloudiway, which we are using in our daily activities. Pros Cloudiway offers secure migration without any data loss. its very easy to implement and integrate with other 3rd party applications Effectively in order to carry our day to day operations. Easy tool and it helps our team to migrate emails,files and collaboration tools between Google and Microsoft 365 Platforms. Cons Stable Internet Connectivity is required for better performance. Troubleshooting becomes little difficult. Alternatives considered [MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/) Reason for choosing Cloudiway To Experience how Mule works, and the cost wise Mule platform looks slight lesser. Review Source Nicole S. Page Moderator Marketing and Advertising Used the software for: Less than 6 months ### "Better visibility " March 12, 2026 5.0 Once set up, the platform worked reliably and made what could have been a complex migration much easier to manage Pros I used Cloudiway for migrating data between Microsoft 365 and Google Workspace, and the experience was smooth overall. It supports everything from mailbox and file migration to Teams and Slack migrations, which made it very convenient for our needs. I also appreciated the real time progress tracking and the fact that it uses secure OAuth authentication with strong compliance standards like GDPR and SOC 2. The platform handled our data accurately without any loss. Cons The initial configuration required some technical understanding, especially when setting up permissions and authentication. It took a little time to get everything properly configured. Review Source Divya A. Intern Research Used the software for: 6-12 months ### "A tool for smooth data transfer and organized work " February 17, 2026 5.0 Cloudiway helps me in improving productivity and efficiency and saves my lots of time in many ways. It's audit trails and migration logs helps me in my research work and content writing. Its clear documentation and structured data transfer support me in managing information and reduce my confusion. Pros Cloudiway has real-time dashboards and a progress tracking feature which allows monitoring and provides less interruption so that I can plan my work better with it. It helps me in transferring large data files easily and quickly without much effort. It also has detailed audit trails and migration logs which is very helpful for my research work and content writing. Cons The only problem that I face is that while migrating large scale files the setups become complex and then it requires careful planning. And some of it's features are paid which is expensive for students like me. Review Source Anish K. \- Information Services Used the software for: Less than 6 months ### "Consistent Performance during data transfer" April 25, 2026 5.0 A number of years' worth of company communications and records had to be moved to a new platform. Cloudiway managed the procedure without losing any data. Pros Cloudiway maintained stability even when handling massive volumes of files and emails. During verification, the retry option for unsuccessful items was particularly useful. Cons Some error explanations could be more thorough, which is one of my dislikes. A proper explanation is needed Review Source DS Diya S. Internship Computer Software Used the software for: 6-12 months ### "Quick and efficient transfer of permissions!" April 1, 2026 4.0 It is a very handy and flexible tool as it enables real time updates even for transfer and merger of permissions. In my experience, it's a very user friendly and transparent tool in comparison to hubspot data. The process is smooth and quick. It saves us from a lot of manual hardship. Pros As a software engineer my role involves a lot of transfer and merger of large files and cloudiway makes it very convenient through it's transparent means. It saves me from debugging manually. Cons Large mergers sometime take a lot of time which might appear as a glitch which might disrupt the transparency during migration Review Source Leonardo D. Developer System Internet Used the software for: I used a free trial ### "Structured Tool for Cloud Platform Changes" March 30, 2026 5.0 Pros Cloudiway uses batches, progress reports, and retry options to clearly organise migration tasks. Throughout the move, this framework made it easier for our IT department to monitor everything. Cons For administrators who are not experienced with migration tools, there is a notable initial learning curve. Some UI parts could use clearer descriptions. Review Source SRI Suzane Rose I. Administrative Assistant Consumer Services Used the software for: 6-12 months ### "Great Help for Cleaning Up After a Company Split" May 13, 2025 5.0 As a user, my experience with Cloudiway would likely be very positive, especially if I were migrating data between cloud platforms. The process would be simple and efficient, with no downtime or data loss—something I’d really appreciate. The fact that Cloudiway supports email, calendar, and file migrations means I wouldn't have to worry about keeping things synced or losing important information during the switch. I’d also feel secure knowing that the platform is built with strong data protection in mind. If I needed to move a lot of files or emails quickly, I’d probably be impressed by how fast and seamless the migration is. For someone who values both ease of use and reliability, Cloudiway would definitely make the transition between cloud services less stressful and more manageable. Pros We used Cloudiway during a company split to move users and files into a new setup. What I liked most was how much it reduced the manual work. The interface is clear, and once you set your plan, it takes care of the heavy lifting. I also liked that we could track each task and see progress without digging through logs or guessing what went wrong. Cons Some of the labels in the interface were not clear at first. It would be nice if they added more simple explanations or tips inside the tool. Review Source VR Verified Reviewer Talent Acquisition Specialist Information Technology and Services Used the software for: 6-12 months ### "Secure and Consistent Migration Platform" October 20, 2025 5.0 It centralizes data transmission between various systems, removing the need for separate tools, and guarantees that important business data transfers safely between environments with complete traceability. Pros The fact that Cloudiway supports more than just Office 365 and Google is a huge benefit for hybrid setups. There were neither corrupted nor missing files, indicating excellent data integrity. Strong and open security measures are in place. Cons Those without prior migration experience will find the initial learning curve to be moderate. Additional automation templates would speed up recurring tasks. Review Source Myla Eliza M. Accountant Accounting Used the software for: 2+ years ### "Handled Our Department Split Without any problem" April 12, 2025 5.0 Cloudiway helped us reorganize with minimal disruption. Highly recommended. Pros When our marketing and comms teams were restructured into separate departments, we needed to move files, emails, and calendars into two new Office 365 tenants, quickly and with zero data loss. Cloudiway made the process surprisingly smooth. I appreciated the ability to filter exactly what we wanted to migrate, and the detailed logging helped us stay on top of everything. Cons The scheduling interface could be a bit more intuitive. But once it was set, it worked fine. Review Source OG ORLANDO G. director Financial Services Used the software for: Less than 6 months ### " Made Our Cloud Move So Smooth" December 16, 2025 5.0 Before using Cloudiway, migrating our data between platforms was stressful and confusing. This tool made the process smooth and reliable, and we didn’t lose any important files Pros I really liked how easy it was to move emails, files, and Teams data with Cloudiway. It saved a lot of time and kept everything organized. Their support team was quick and helpful whenever I had questions. Cons At first, setting it up felt a little tricky, and the interface took some getting used to. Problem Solving: Before using Cloudiway, migrating our data between platforms was stressful and confusing. This tool made the process smooth and reliable, and we didn’t lose any important files. Review Source JM João M. Support Analyst Information Services Used the software for: 6-12 months ### "Dependable Tool for Collaboration Site Migration" October 20, 2025 5.0 It enables us to switch between collaboration platforms without interfering with current processes. In order to ensure a smooth transition and no downtime, teams can continue operating within the same structure they are accustomed to. Pros The ease of moving material between Google Sites and SharePoint truly pleased me. The most notable aspect of the operation was that the user credentials and folder structure were completely preserved. Compared to reorganising and resetting access after migration, this saved a significant amount of time. Cons To facilitate cost planning for smaller, one-off projects, the pricing might be displayed more clearly. Review Source VR Verified Reviewer Presentation Specialist Animation Used the software for: Less than 6 months ### "Gives me full visibility and control during migrations" December 24, 2025 5.0 Pros I’ve used Cloudiway to move multiple accounts, and it ensures nothing gets lost in the process. The progress tracking and logs are clear, so I always know which items are complete. Support is responsive and practical, helping me solve issues quickly without delays. Cons It took me some time to understand all the advanced settings. Some features are detailed, so initial setup can feel a bit overwhelming. Review Source Angelica S. IT Support Analyst Information Technology and Services Used the software for: Less than 6 months ### "Smooth Reorganization During Company Changes" December 17, 2025 5.0 It facilitates our reorganisation following team mergers by consolidating all data into a single environment while preserving earlier material. Pros We can move shared folders and mails with Cloudiway with minimal disruption to our regular tasks. I like how it faithfully maintains labels and folder architecture. Cons I wish new administrators had access to more quick-start advice. I guess That's the only feature that is missing. Review Source Joyce Heide F. VA Research Used the software for: I used a free trial ### "It worked as expected." April 22, 2025 5.0 We needed to move everything to a new Microsoft 365 tenant during a company change. Cloudiway helped move users and data in less time and with less manual effort. We avoided file loss and kept everyone working without long delays. Pros It supports many types of migrations, not just emails. We moved OneDrive files, Teams, and mailboxes between tenants. The platform is clear once you get used to it. It shows progress in real time, so we always knew where things stood. Cons The learning curve is there in the beginning. You need to read the documentation carefully to avoid missing small setup steps. Review Source Jonas P. Project Owner Information Technology and Services Used the software for: 6-12 months ### "Cloudiway excellent tool for cloud migrations" February 12, 2025 5.0 I have been using Cloudiway for approximately one year, and my experience has been excellent. I have successfully completed mailbox migrations. It comes equipped with a range of Microsoft tools that facilitate seamless collaboration and integration. The implementation process has been quite straightforward in my environment. Pros Cloudiway is an excellent tool for cloud migrations, providing secure transfers that ensure no data is lost. Its implementation is straightforward, and it integrates well with various environments, facilitating daily operations. Additionally, it features built-in Microsoft tools that enhance collaboration effectively. Cons For optimal performance, a stable internet connection is necessary. Troubleshooting can be somewhat complicated in the event of errors or failures. Review Source SU Sushanth U. TD Information Technology and Services Used the software for: 6-12 months ### "Cloudiway Makes Data Migration Less Stressful." June 29, 2025 5.0 All things considered, it facilitates the transfer of corporate data without interfering with regular business operations. The solution guarantees that important emails and documents are preserved during the migration process, and the automated capabilities reduce the amount of manual labour required. Pros Cloudiway facilitates the process of moving massive amounts of data, resulting in fast and controllable transitions. It efficiently maintains information organisation even after the relocation, working with both internal server systems and cloud platforms. Cons Getting everything set at the start can take some time, and there are sometimes compatibility issues with old systems. Review Source KE Kyle E. Sales Wholesale Used the software for: Less than 6 months ### "Never had issues" April 14, 2025 5.0 Cloudiway helped us move data between Office 365 tenants, which can be tricky without the right tools. It made it easier to organize and track the process, saving us time and reducing confusion for end users. Pros It was easy to get started and keep the migration moving without much back and forth. Even for users who aren't very technical, the setup was clear and the process felt manageable. It allowed us to handle our migration tasks efficiently, especially when dealing with large groups of users. The service team during the initial phase was very responsive and helpful, which made a strong impression. Knowing I could rely on the tool without needing constant support was a big plus. I also liked that I could return to the platform for another migration and feel confident it would work similarly. Cons Support was efficient to address any minor hiccups. Review Source SR Subham R. Founder Education Management Used the software for: 6-12 months ### "Good tool for handling cloud migrations smoothly" June 11, 2025 5.0 We moved from Google to Microsoft 365. Cloudiway helped us transfer emails, files, calendars, and chats without data loss. Folder structures and sharing stayed the same, and we didn’t have to do everything manually. Pros I liked that I could move emails, files, Teams, and SharePoint all in one place. The progress panel was helpful to see everything happening during the move. We had a small issue with Teams, but support replied quickly and fixed it. Cons It took me a bit to understand how the licenses and delta runs worked. A few tips or short notes in the setup would have helped, but once I figured it out, it went fine. Review Source AGV Austin Gerald V. Chat support advisor Telecommunications Used the software for: Less than 6 months ### "We had a positive experience for our migration tasks." May 7, 2025 5.0 Good experience so far. Cloudiway helped us move systems without much stress. Support really made a difference. Recommend and would use it again for future migrations. Pros Cloudiway made our email and file migration way easier than we expected. The setup was straightforward and the platform guided us through most of the process. It handled large volumes of data without slowing down, and everything moved over accurately. The support team was quick to help whenever we had questions, which gave us confidence throughout the project. Cons It takes a bit of time to get used to the interface. Pricing could be lowered for smaller companies. Review Source Russel T. employee Design Used the software for: I used a free trial ### "Saves Time & Resources" July 20, 2025 5.0 Before Cloudiway, we had to rely on scripts or do parts of the migration manually. Now, it’s mostly automated. Pros It’s cloud-based, which means no setup on our side. Just log in and start. It saves a lot of time . Cons Took some time to get a response when we ran into a major issue, but eventually everything is smooth Review Source NEP Niña Erica P. QA Reviewer E-Learning Used the software for: Less than 6 months ### "Detailed Logging and Reporting" July 18, 2025 5.0 The pre-stage and delta sync options helped us prepare in advance, minimizing disruption to end users. Pros The real-time dashboards and the detailed logs help a lot with tracking progress and troubleshooting. Cons I required enhanced control over folder structures and permission mappings to meet my project needs. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.