--- title: "Cloudiway Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Cloudiway the right ETL solution for you? Explore 172 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/172428/Cloudiway/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Cloudiway 4.8 (172) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Cloudiway Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews GJ Garv J Social media marketingMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “Being able to organise mass video files into specific line folders and share secure, fast loading linked directly with influencers and internal teams saved me hours of manual tracking.“ June 18, 2026 AVVNI S InternNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “I deal with multiple campaign related files, be it regarding huge budget allocations, campaign drive updates, supplies, list of events, volunteeres, etc, so all this data is not always sorted in one place.“ September 15, 2026 AVVNI S InternNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “Cloudiway helps me ensure that I have all of this data in one place by falicitating smooth and easy migration and merger.“ September 15, 2026 Divya A InternResearch, 51 - 200 employeesUsed the software for: 6-12 months. “The only problem that I face is that while migrating large scale files the setups become complex and then it requires careful planning. And some of it's features are paid which is expensive for students like me.“ February 17, 2026 Divya A InternResearch, 51 - 200 employeesUsed the software for: 6-12 months. “Cloudiway has real-time dashboards and a progress tracking feature which allows monitoring and provides less interruption so that I can plan my work better with it.“ February 17, 2026 Younus F Marketing ManagerEducation Management, 201 - 500 employeesUsed the software for: Less than 6 months. “The situation we were in: years of mailboxes and files needed to move to a new setup, and doing that by hand wasn't realistic too much room for something to get lost or broken.“ July 29, 2026 Arjun T Talent Acquisition SpecialistInformation Technology and Services, 201 - 500 employeesUsed the software for: 6-12 months. “It centralizes data transmission between various systems, removing the need for separate tools, and guarantees that important business data transfers safely between environments with complete traceability.“ October 20, 2025 Sufyan W Inventory System AnalystLogistics and Supply Chain, 51 - 200 employeesUsed the software for: Less than 6 months. “You need someone who actually knows what they're doing technically, or the initial configuration will eat up more time than it should.“ August 5, 2026 ## Showing most helpful reviews Showing 1-25 of 172 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shraddha P. Business Consultant Education Management Used the software for: 1-2 years ### "Less time spent on routine work" August 31, 2026 5.0 It helped cut down the repetitive work involved in moving data between platforms. The biggest difference for me was the time saved. I could spend less time checking and handling things manually and get the work finished sooner. Pros Cloudiway made the work less dependent on manual handling for me. I liked that I could get through the required tasks without spending as much time on them. The support team was also useful when I needed help with something. Cons There was a learning period at the start. I had to spend a little time getting used to the platform and understanding the available options. After that, I found it easier to work with. Review Source Bhaskar D. Lecturer in BPIE Education Management Used the software for: 1-2 years ### "We didn't have to keep checking everything manually" September 16, 2026 5.0 Overall, it did what we needed and made the migration work easier to manage.We used it during a migration and it saved us quite a bit of checking.I could see the progress without constantly going through the data myself.It was nice having the main details in one place. Pros The progress information is easy to follow. It also helps you notice if something needs attention you want. Cons The first setup wasn't completely obvious to me. I had to spend some time getting familiar with the different settings. Review Source SP Sathya P. Sr. Manager Technology Information Technology and Services Used the software for: Less than 6 months ### "Good Tool - Worst Support" April 2, 2020 2.0 Good Tool, has lot of scope to be great... but extremely poor support combined with arrogant and bad email etiquette for customers in distress ... i dont care attitude of the support and even the management Pros The Tool has some great features and probably i am one of the users of the solutions for migrating teams from tenant to tenant. product is robust and good... could do better in terms of information on errors reported and... The calendar migration sections is like black cloud not information on migrated or not ... Need to work on the data loss side too much data loss in case of large mailboxes.. Cons Worst Support, promised a lot before procurement but post.. only objective is keep forcing to buy subscription package.. very late responses... they dont care of your urgent scenarios ... they will ask you to wait for 24hrs before they respond. Reason for choosing Cloudiway Product promised great and testing was good, Pre Sales rep was very good, even post sales he tried to help but he was hands tied by the management. Review Source Response from Cloudiway April 21, 2020 Dear Sathya, you are correct. Respons time for free support is 8 business hours and done by mail exclusively. (But usually support is answering within 1 hour). This is documented everywhere in our website, redisplayed when you are opening a ticket. When our SLA are not meeting your expectations, we propose a dedicated consultant (paid services, and sometimes 1 or 2 hours may be sufficient) to give you access to phone calls, remote sessions, deep analysis, expertise of our consultants , high level expertise that cannot be delivered by support. Prakhar S. Lead Information Technology and Services Used the software for: 6-12 months ### "A Good Choice for Planned Cloud Migrations" July 7, 2026 5.0 Problem Solving Our biggest concern was moving user data without creating unnecessary delays. Cloudiway helped us complete the migration in a structured way and made it easier to identify small issues before the final cutover. The overall process was smoother than doing it manually. Pros We used Cloudiway for a migration project between two cloud environments. I liked that I could review each step before moving forward. The progress was easy to follow, and the tool helped us keep everything organized. It reduced the amount of manual checking after the migration. Cons The first setup took longer than I expected because a few options were not very clear. I also think some help articles could include more practical examples. Once everything was configured, I did not run into many issues. Review Source Kalyani G. Academic Counsellor Information Technology and Services Used the software for: 1-2 years ### "Migration work feels less messy" October 2, 2026 5.0 Helped us keep the migration process organized instead of checking everything manually. When something failed, it was easier to identify it and deal with it separately. Pros \- Easy to keep track of migration batches - Results are clear enough to spot issues quickly - Useful retry options when something doesn't transfer properly - Handles larger migration jobs without too much back and forth Cons \- Some settings are taking a little time to figure out - The interface could explain a few options better Review Source Saroj S. Marketing Manager Online Media Used the software for: 6-12 months ### "Less Manual Tracking, More Migration Progress" September 22, 2026 5.0 Pros The biggest win with Cloudiway was not having to babysit the migration manually. Every mailbox, file, and user that needed to move was visible from a single dashboard, so instead of piecing together status updates from different sources, I could see exactly where things stood at any moment. That visibility cut out a lot of the repetitive checking that usually eats up time during a migration. Cons Getting started took longer than I expected, mainly because some of the advanced configuration options weren't self explanatory. A handful of error messages and settings could use clearer explanations for people going through the setup for the first time. Once I got past that early stage, though, the tool became much easier to work with. Review Source Micaela S. Architect Architecture & Planning Used the software for: 6-12 months ### "Made the migration easier to keep track of" September 6, 2026 5.0 We were moving users from Google Workspace to Microsoft 365, so keeping track of everyone's migration was the main thing for me. Being able to check the status from the dashboard saved me from going through each user separately. The migration went smoothly overall and made the whole process less time-consuming. Pros I liked that I didn't have to manage everything manually. I mostly used the dashboard to check the migration status and see which users were done or still in progress. It made it easier for me to keep track of the work. Cons The first setup took me some time to understand. I needed a little help with the initial configuration, but once that was done, I didn't have any major problems using it. Review Source AVVNI S. Intern Non-Profit Organization Management Used the software for: Less than 6 months ### "Secure and reliable migration even with multiple big files!" September 15, 2026 4.0 I deal with multiple campaign related files, be it regarding huge budget allocations, campaign drive updates, supplies, list of events, volunteeres, etc, so all this data is not always sorted in one place. Cloudiway helps me ensure that I have all of this data in one place by falicitating smooth and easy migration and merger. With this platform's help I have saved a lot of time that earlier went into manually transferring data files, moreover, the data is secure during transfer. Pros Since I've been working closely with a Non profit organization, and there are multiple campaign related documents scattered all across various cloud platforms, so I like how easy it is to transfer and merge files from one platfrom to another with the help of cloudiway. Cons I would like if bigger migrations don't lag in terms of there transparency. I get it that bigger migrations might take some time to finish but at least we should be able to view the process to know that all the data is going through and there is no glitch. Review Source Ryan K. IT Recruiter Information Technology and Services Used the software for: I used a free trial ### "One Platform for Multiple Migration Needs" August 31, 2026 5.0 Our migration efforts needed to be streamlined. Cloudiway improved the process's organization and manageability. Pros Within a single system the platform managed several migration tasks. It lessened the requirement for independent tools. All things considered, automation increased productivity. Cons The navigation might be made more user-friendly. Manual modifications were still necessary for several procedures. Clearer training materials would be beneficial. Review Source Leticia W. Auxiliar de escritório Logistics and Supply Chain Used the software for: 6-12 months ### "Reliable Transfers Without Downtime" August 31, 2026 5.0 We had to relocate systems without any disruption. We were able to accomplish it because of cloudiway Pros Cloudiway guaranteed uninterrupted, fast data flow between platforms. It accurately maintained permissions and structure. The tracking of progress was constant throughout. Cons The setup procedure was a little complicated at first. It would be possible to update the interface design. There were sporadic delays in support. Review Source IS ISHAN S. Dietician and Nutritionist Hospital & Health Care Used the software for: 6-12 months ### "Migration Worked Well After Some Initial Adjustments" June 2, 2026 5.0 It helped make the migration process feel more organized and easier to handle. Earlier, moving data seemed like a task that would require a lot of manual effort and careful checking. With a more structured process, I was able to work through it step by step without feeling overwhelmed. It reduced the amount of time spent worrying about the migration and helped me complete the work with more confidence. Pros One thing I liked was that I did not have to handle the migration process manually, which would have taken a lot more time. I work as a Dietician & Nutritionist, manage a homeopathy clinic, and also create health education content, so I deal with different types of documents, educational resources, and work-related files on a regular basis. After spending a little time understanding the workflow, the migration process became much easier to manage. I also liked being able to track the progress instead of waiting without knowing what was happening. Once the migration was running, I did not need to keep checking it repeatedly, which allowed me to focus on my regular work and content creation activities. Cons Getting started took a little time because I needed to understand the migration workflow properly. During the initial setup, a few steps were not immediately clear, so I had to go back and check the process more than once. It is not difficult to use, but for first-time users the platform can feel a bit complex until you become familiar with how everything works. Review Source Anderson L. DBA Information Technology and Services Used the software for: 6-12 months ### "Strong Performance Across Multiple Platforms" May 24, 2026 5.0 We needed to consolidate our dispersed systems across departments. Cloudiway made it possible to centralise everything without interfering with workflows. Pros During our evaluation, Cloudiway's cross-platform adaptability instantly caught our attention. Without sacrificing structure, we transferred emails, papers, and collaborative data. Our IT staff saved a significant amount of time because to the automation. Additionally, it managed permissions with remarkable precision. Cons It took some initial work to learn how to use the platform. Some sophisticated features were difficult to find. New users would benefit from a more assisted setup process. Review Source VR Verified Reviewer Marketing Manager Education Management Used the software for: Less than 6 months ### "Turned a nerve wracking cloud move into something we could actually plan around" July 29, 2026 5.0 The situation we were in: years of mailboxes and files needed to move to a new setup, and doing that by hand wasn't realistic too much room for something to get lost or broken. This handled the heavy lifting quietly in the background while people kept working, and when it was done, folders and permissions were exactly where they should be. What we expected to be a stressful few weeks turned out to be pretty uneventful, in a good way. Pros What I liked most was just... not being in the dark. Every step of the transfer showed up on screen, so instead of wondering if something had actually gone through, I knew immediately. We also split everything into smaller waves rather than one massive all at once switch, which meant our team kept working like normal the whole time. Whenever something confused us, the support folks got back to us fast enough that it never became a real bottleneck. Cons I won't pretend the first setup was smooth, I definitely clicked through the wrong option a couple times before figuring out the right sequence. A simple "start here" guide for new users would fix that pretty easily. The design also feels like it hasn't been touched in a while works fine, just looks a bit dated. And on our biggest transfers, the progress screen would occasionally fall a step or two behind what was really happening, which made me second guess things for no real reason. Review Source SRI Suzane Rose I. Administrative Assistant Consumer Services Used the software for: 6-12 months ### "Great Help for Cleaning Up After a Company Split" May 13, 2025 5.0 As a user, my experience with Cloudiway would likely be very positive, especially if I were migrating data between cloud platforms. The process would be simple and efficient, with no downtime or data loss—something I’d really appreciate. The fact that Cloudiway supports email, calendar, and file migrations means I wouldn't have to worry about keeping things synced or losing important information during the switch. I’d also feel secure knowing that the platform is built with strong data protection in mind. If I needed to move a lot of files or emails quickly, I’d probably be impressed by how fast and seamless the migration is. For someone who values both ease of use and reliability, Cloudiway would definitely make the transition between cloud services less stressful and more manageable. Pros We used Cloudiway during a company split to move users and files into a new setup. What I liked most was how much it reduced the manual work. The interface is clear, and once you set your plan, it takes care of the heavy lifting. I also liked that we could track each task and see progress without digging through logs or guessing what went wrong. Cons Some of the labels in the interface were not clear at first. It would be nice if they added more simple explanations or tips inside the tool. Review Source Varun Teja B. Software engineer Computer Software Used the software for: 6-12 months ### "Strong Option for Gradual System Transitions" January 13, 2026 5.0 It enables progressive migrations while maintaining user access to data and communication throughout. Pros I like how coexistence characteristics make it possible for both new and ancient systems to work together. Long-term shifts become much less stressful as a result. Cons Technical know-how of usage may be needed in advanced coexistence conditions. Might not be super user-friendly for everyone Review Source Anish K. \- Information Services Used the software for: Less than 6 months ### "Consistent Performance during data transfer" April 25, 2026 5.0 A number of years' worth of company communications and records had to be moved to a new platform. Cloudiway managed the procedure without losing any data. Pros Cloudiway maintained stability even when handling massive volumes of files and emails. During verification, the retry option for unsuccessful items was particularly useful. Cons Some error explanations could be more thorough, which is one of my dislikes. A proper explanation is needed Review Source VR Verified Reviewer Assistant Manager Accounting Used the software for: I used a free trial ### "Better than doing migration work manually" May 23, 2026 5.0 We used Cloudiway while moving Microsoft 365 users to another tenant. It reduced manual effort and helped avoid missing mailbox data for most users. Pros What I liked most was the retry option for failed migrations. It saved time and made the process less messy during user transfers. Cons The UI could be simpler. Some settings were hard to understand at first without checking documentation. Review Source Erika L. Analyst Education Management Used the software for: Less than 6 months ### "Comprehensive migration platform for growing organizations" February 26, 2026 5.0 It removes the need to handle numerous specialised tools by centralising complicated cloud migration tasks into a single, controlled environment. As a result, there are fewer coordination issues, less chance of inconsistent data, and better visibility across the whole migration lifetime. Pros From file and email transfers to platforms for teamwork and even device migrations, Cloudiway can handle a wide variety of migration scenarios.Planning is lot more organised and execution is much more seamless when everything is centralised on a single platform. Cons The UI may seem a little overwhelming to new users. Certain configuration processes require close attention to documentation, and some functionalities are not immediately intuitive. For teams unfamiliar with cloud migration technologies, a better guided onboarding approach, more transparent visual workflows, or in-app prompts would speed up the initial setup process and lower the learning curve. Review Source Himanshu G. Team Head Non-Profit Organization Management Used the software for: I used a free trial ### "Turns Complicated Migrations Into a Manageable Process" August 10, 2026 5.0 Pros Before using Cloudiway, we expected our migration to be messy and hard to track. Instead, it gave us a clear structure to follow from start to finish. It's built to handle several different migration types, and despite its range of features, the layout is simple enough that even less experienced team members picked it up quickly. Being able to watch progress unfold live and pull detailed reports afterward gave us a lot of clarity throughout the project. Whenever we hit a snag, their support staff responded fast, which kept us from falling behind schedule. Cons There was a learning curve when it came to initial setup, mainly around the more advanced configuration options. It took a bit of trial and error to get comfortable. We also felt the documentation could use more hands on, real world examples for people trying the platform for the first time, since certain settings weren't obvious right away. Review Source Rushi P. Associate software engineer Information Technology and Services Used the software for: Less than 6 months ### "Good tool, but harder to use" December 22, 2025 4.0 My experience with Cloudiway was mixed. It does the job, but it doesn’t feel smooth or simple to use. For experienced admins it's easy to use. You need to spend a lot of time learning how things work before getting results. Pros Cloudiway supports many migration types and works with different platforms like Microsoft 365 and Google Workspace. Once everything is set up properly, the migration runs fine and can handle large amounts of data without crashing. The core functionality is solid. Cons The initial setup is little bit confusing if we are new to cloudiway. Error messages don’t explain much, so fixing issues becomes little bit hard. Scheduling and customization are available but not easy to manage. Review Source DS Diya S. Internship Computer Software Used the software for: 6-12 months ### "Quick and efficient transfer of permissions!" April 1, 2026 4.0 It is a very handy and flexible tool as it enables real time updates even for transfer and merger of permissions. In my experience, it's a very user friendly and transparent tool in comparison to hubspot data. The process is smooth and quick. It saves us from a lot of manual hardship. Pros As a software engineer my role involves a lot of transfer and merger of large files and cloudiway makes it very convenient through it's transparent means. It saves me from debugging manually. Cons Large mergers sometime take a lot of time which might appear as a glitch which might disrupt the transparency during migration Review Source Karren Keil C. Content Moderator Telecommunications Used the software for: 1-2 years ### "Quick Migration" August 18, 2025 5.0 It helped us shift to a new platform without stopping our daily work. We could continue talking to customers and working on projects without delays. Pros It moved all our work data quickly and kept everything in place. I did not need to spend time fixing or reorganizing files after the move. Cons The first setup took a little time to understand, but once it was done, everything went smoothly. . . Review Source Ujjwal A. Senior Devops Engineer Staffing and Recruiting Used the software for: 1-2 years ### "Reliable Platform for Smooth Cloud Migrations" August 18, 2025 5.0 It takes the complexity out of moving data between platforms, which reduces downtime and prevents errors. This has made transitions much smoother for our users, letting us focus on adoption rather than troubleshooting migration issues. Pros Cloudiway makes migrating mailboxes, files, and collaboration tools between platforms straightforward. The dashboard is easy to follow, and I like that I can monitor progress in real time. It handles large-scale migrations without much manual intervention, which saves a lot of time for our team. Cons The interface could be a bit more modern, and the initial setup takes some effort to understand.Pricing can also feel a little high for smaller migrations. Review Source OG ORLANDO G. director Financial Services Used the software for: Less than 6 months ### " Made Our Cloud Move So Smooth" December 16, 2025 5.0 Before using Cloudiway, migrating our data between platforms was stressful and confusing. This tool made the process smooth and reliable, and we didn’t lose any important files Pros I really liked how easy it was to move emails, files, and Teams data with Cloudiway. It saved a lot of time and kept everything organized. Their support team was quick and helpful whenever I had questions. Cons At first, setting it up felt a little tricky, and the interface took some getting used to. Problem Solving: Before using Cloudiway, migrating our data between platforms was stressful and confusing. This tool made the process smooth and reliable, and we didn’t lose any important files. Review Source Abir S. Student Education Management Used the software for: 1-2 years ### "Reliable and Easy to use Migration Platform" December 17, 2025 5.0 It is a dependable migration platform for IT teams handling medium to large scale migrations.It offers strong control,transparency and stablility throughout the migration lifecycle,making it a trustworthy chloice for enterprise use cases. Pros Cloudiway made our email and data migration process smooth and predictable.We primarily used it for mailbox and file migrations between collaboration platforms and the interface was very intuitive even for first time users. Cons Initial setup for complex environments can require technical familiarity,especially when configuring permissions and advanced options. 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