# Cloudiway Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Cloudiway the right ETL solution for you? Explore 138 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172428/Cloudiway/reviews --- Cloudiway 4.8 (138) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 8th, 2026 # Reviews of Cloudiway Ease of use 4.8 Customer Service 4.6 ## Pros and Cons in Reviews Divya A InternResearch, 51 - 200 employeesUsed the software for: 6-12 months. “Cloudiway has real-time dashboards and a progress tracking feature which allows monitoring and provides less interruption so that I can plan my work better with it.“ February 17, 2026 Divya A InternResearch, 51 - 200 employeesUsed the software for: 6-12 months. “The only problem that I face is that while migrating large scale files the setups become complex and then it requires careful planning. And some of it's features are paid which is expensive for students like me.“ February 17, 2026 Nicole S Page ModeratorMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “I also appreciated the real time progress tracking and the fact that it uses secure OAuth authentication with strong compliance standards like GDPR and SOC 2.“ March 12, 2026 DS Diya S InternshipComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “Large mergers sometime take a lot of time which might appear as a glitch which might disrupt the transparency during migration“ April 1, 2026 Nicole S Page ModeratorMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “It supports everything from mailbox and file migration to Teams and Slack migrations, which made it very convenient for our needs.“ March 12, 2026 Sadik M HRInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 6-12 months. “For me the only problem was that careful setup was required for initial configuration to meet project requirements.“ January 5, 2026 DS Diya S InternshipComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “As a software engineer my role involves a lot of transfer and merger of large files and cloudiway makes it very convenient through it's transparent means.“ April 1, 2026 OG ORLANDO G directorFinancial Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Before using Cloudiway, migrating our data between platforms was stressful and confusing.“ December 16, 2025 ## Showing most helpful reviews Showing 1-25 of 138 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ashish G. Digital Administrator Education Management Used the software for: 1-2 years ### "Useful for migration but not very intuitive at first" April 30, 2026 5.0 I needed a way to move data without handling everything manually or risking mistakes. This gave me a structured way to do it, even though it took time to understand. It reduced the workload and helped me complete something I probably would’ve delayed otherwise. Pros It handled the migration task without needing me to do everything manually. That alone saved a lot of time. Once it was set up properly, I didn’t have to constantly monitor it, which made the whole process easier to manage alongside other work. Being able to see progress was also helpful instead of working completely blind. Cons The initial setup felt confusing. I had to recheck a few steps because it wasn’t clear what to do first. It’s not very beginner-friendly and takes some trial and error before things start making sense. The interface could also be more straightforward in certain areas. Review Source DP Dianne P. Executive assistant Executive Office Used the software for: 1-2 years ### "Smooth Transition" May 2, 2026 5.0 It enabled us to move user data and emails between Microsoft 365 tenants without downtime or data loss. The process was organized, predictable, and completed successfully within our planned schedule. Pros Cloudiway delivers a dependable migration experience from start to finish. The platform runs efficiently, and the dashboard provides a clear overview of progress. It handles large data volumes with stability and accuracy, making complex projects feel manageable. Cons The interface is functional but could benefit from a more modern design to enhance usability. Needs a little improvement. Switched from [Bitly](https://www.capterra.com/p/172575/Bitly/) Cloudiway is more generally complex than the latter one in terms of workload handling, and is easy to use in smaller interface projects. Review Source SP Sathya P. Sr. Manager Technology Information Technology and Services Used the software for: Less than 6 months ### "Good Tool - Worst Support" April 2, 2020 2.0 Good Tool, has lot of scope to be great... but extremely poor support combined with arrogant and bad email etiquette for customers in distress ... i dont care attitude of the support and even the management Pros The Tool has some great features and probably i am one of the users of the solutions for migrating teams from tenant to tenant. product is robust and good... could do better in terms of information on errors reported and... The calendar migration sections is like black cloud not information on migrated or not ... Need to work on the data loss side too much data loss in case of large mailboxes.. Cons Worst Support, promised a lot before procurement but post.. only objective is keep forcing to buy subscription package.. very late responses... they dont care of your urgent scenarios ... they will ask you to wait for 24hrs before they respond. Reason for choosing Cloudiway Product promised great and testing was good, Pre Sales rep was very good, even post sales he tried to help but he was hands tied by the management. Review Source Response from Cloudiway April 21, 2020 Dear Sathya, you are correct. Respons time for free support is 8 business hours and done by mail exclusively. (But usually support is answering within 1 hour). This is documented everywhere in our website, redisplayed when you are opening a ticket. When our SLA are not meeting your expectations, we propose a dedicated consultant (paid services, and sometimes 1 or 2 hours may be sufficient) to give you access to phone calls, remote sessions, deep analysis, expertise of our consultants , high level expertise that cannot be delivered by support. SJ Srishti J. Process associate Consumer Services Used the software for: 6-12 months ### "Reliable automation for higher-volume enterprise migrations." February 18, 2026 5.0 Overall, my experience was very positive. We used it for a large-scale enterprise migration where we couldn't afford any major downtime. As a Process Associate, my main goal was ensuring data integrity and meeting project milestones. Cloudiway acted as a reliable 'set it and forget it' tool once the initial configuration was validated. It's solid, heavy-duty solution for anyone handling enterprise -level cloud transition. Pros I really liked the real-time monitoring. When you're managing large migrations, being able to see exactly where each mailbox stand through the dashboard is a lifesaver. It made it much easier to give our stakeholders accurate updates without having to dig through manual logs. Cons The platform is powerful, but the learning curve for the initial connector setup is a bit steep. If your haven't used it before, the documentation can feel a little dense, and it takes a few trial runs to get the mapping exactly right for complex file structure. I also wish the reporting UI was slightly more modern, though the actual data it provides is accurate. Switched from [AvePoint](https://www.capterra.com/p/175671/AvePoint/) We needed a more centralized SaaS platform that could handle both mailbox and collaboration (Teams/SharePoint) migration under one roof more efficiently. Review Source Ana Caroline C. Assistant Accounting Used the software for: 1-2 years ### "A Practical Choice for Phased Migrations" May 22, 2026 5.0 We had to gradually transition to a single cloud system. We were able to carry out the changeover without running the danger of losing data. Pros Cloudiway offered a dependable method for handling complicated migrations without interfering with regular business activities. I appreciated that migrations could be carried out in stages, allowing us to test everything before they were fully executed. Every stage of the procedure was clearly visible thanks to the tracking tools. Cons For new users, the interface design might be more contemporary and user-friendly. It took more effort to find and comprehend several settings. Although they were often delayed, support responses were beneficial. Review Source Anderson L. DBA Information Technology and Services Used the software for: 6-12 months ### "Strong Performance Across Multiple Platforms" May 24, 2026 5.0 We needed to consolidate our dispersed systems across departments. Cloudiway made it possible to centralise everything without interfering with workflows. Pros During our evaluation, Cloudiway's cross-platform adaptability instantly caught our attention. Without sacrificing structure, we transferred emails, papers, and collaborative data. Our IT staff saved a significant amount of time because to the automation. Additionally, it managed permissions with remarkable precision. Cons It took some initial work to learn how to use the platform. Some sophisticated features were difficult to find. New users would benefit from a more assisted setup process. Review Source Vyctor A. Administrator Executive Office Used the software for: 6-12 months ### "Simplified a Complicated Cloud Move" April 28, 2026 5.0 Older collaborative technologies were being phased out by our organization. Everything was moved to the new environment without project files being lost. Pros We were able to plan every step thanks to Cloudiway's transparent migration methodology. During the move, the platform also preserved user permissions and document structures. Cons The user interface may have a more contemporary appearance. Sometimes i need multiple clicks to access detailed reports. Review Source Anish K. \- Information Services Used the software for: Less than 6 months ### "Consistent Performance during data transfer" April 25, 2026 5.0 A number of years' worth of company communications and records had to be moved to a new platform. Cloudiway managed the procedure without losing any data. Pros Cloudiway maintained stability even when handling massive volumes of files and emails. During verification, the retry option for unsuccessful items was particularly useful. Cons Some error explanations could be more thorough, which is one of my dislikes. A proper explanation is needed Review Source Abhinav R. Summer Intern Marketing and Advertising Used the software for: I used a free trial ### "clear and transparent migration and meger across multiple platforms containing wide range of data" May 19, 2026 4.0 The efficient and transparent migration and meger of teams and data across all department lets you manage invigilation and student performance with ease and saves a lot of time in efficient managment of affairs rather than manually mainataining records. Pros invigilating and monitoring student performance across different department comes with managing records and files over various platforms. cloudiway enables smooth and transparent navigation and transfer of files. Cons Sometimes there is a glitch in viewing the status of data transfers when there are too many large files. Review Source Matheus B. SAP ABAP Developer Telecommunications Used the software for: I used a free trial ### " Reliable Migration Management Platform" May 1, 2026 5.0 We required a safe method to transfer employee data to a new tenant while maintaining regular business activities. That framework was supplied by Cloudiway. Pros We had excellent visibility into task completion and migration status thanks to the system. I liked that I could keep an eye on developments without having to continuously check individual accounts. Cons To prevent minor setup mistakes, several configuration tasks need close attention by the responsible team. Review Source SRI Suzane Rose I. Administrative Assistant Consumer Services Used the software for: 6-12 months ### "Great Help for Cleaning Up After a Company Split" May 13, 2025 5.0 As a user, my experience with Cloudiway would likely be very positive, especially if I were migrating data between cloud platforms. The process would be simple and efficient, with no downtime or data loss—something I’d really appreciate. The fact that Cloudiway supports email, calendar, and file migrations means I wouldn't have to worry about keeping things synced or losing important information during the switch. I’d also feel secure knowing that the platform is built with strong data protection in mind. If I needed to move a lot of files or emails quickly, I’d probably be impressed by how fast and seamless the migration is. For someone who values both ease of use and reliability, Cloudiway would definitely make the transition between cloud services less stressful and more manageable. Pros We used Cloudiway during a company split to move users and files into a new setup. What I liked most was how much it reduced the manual work. The interface is clear, and once you set your plan, it takes care of the heavy lifting. I also liked that we could track each task and see progress without digging through logs or guessing what went wrong. Cons Some of the labels in the interface were not clear at first. It would be nice if they added more simple explanations or tips inside the tool. Review Source VR Verified Reviewer Talent Acquisition Specialist Information Technology and Services Used the software for: 6-12 months ### "Secure and Consistent Migration Platform" October 20, 2025 5.0 It centralizes data transmission between various systems, removing the need for separate tools, and guarantees that important business data transfers safely between environments with complete traceability. Pros The fact that Cloudiway supports more than just Office 365 and Google is a huge benefit for hybrid setups. There were neither corrupted nor missing files, indicating excellent data integrity. Strong and open security measures are in place. Cons Those without prior migration experience will find the initial learning curve to be moderate. Additional automation templates would speed up recurring tasks. Review Source Ujjwal A. Senior Devops Engineer Staffing and Recruiting Used the software for: 1-2 years ### "Reliable Platform for Smooth Cloud Migrations" August 18, 2025 5.0 It takes the complexity out of moving data between platforms, which reduces downtime and prevents errors. This has made transitions much smoother for our users, letting us focus on adoption rather than troubleshooting migration issues. Pros Cloudiway makes migrating mailboxes, files, and collaboration tools between platforms straightforward. The dashboard is easy to follow, and I like that I can monitor progress in real time. It handles large-scale migrations without much manual intervention, which saves a lot of time for our team. Cons The interface could be a bit more modern, and the initial setup takes some effort to understand.Pricing can also feel a little high for smaller migrations. Review Source Mary Rose T. Accounting Manager Apparel & Fashion Used the software for: Less than 6 months ### "Consistent migration" January 17, 2026 5.0 Handles data transfer. Keeps information safe. Allows work to continue. No interruptions. Smooth transition overall. Pros Quick setup with clear workflow. Files and emails moved properly. Ready to use after migration. Easy to follow. Customer support is fantastic. Cons Minor glitches here and there. Nothing serious. Small issues that resolved quickly and did not affect the overall process. Review Source VR Verified Reviewer Administrative Research Used the software for: 6-12 months ### "Took the chaos out of migration work" August 8, 2025 5.0 Pros Liked how I could set things up without overthinking screens were clean and not overloaded updates popped in quickly so I knew what was happening and nothing crashed even with big batches. Cons At first, I wasn’t sure which option to click for my case once I tried it, the rest was simple. Migrating used to mean late nights checking logs and fixing errors with Cloudiway, I just kicked it off and let it run could check in anytime, make small tweaks, and still keep my focus on other tasks. Review Source OG ORLANDO G. director Financial Services Used the software for: Less than 6 months ### " Made Our Cloud Move So Smooth" December 16, 2025 5.0 Before using Cloudiway, migrating our data between platforms was stressful and confusing. This tool made the process smooth and reliable, and we didn’t lose any important files Pros I really liked how easy it was to move emails, files, and Teams data with Cloudiway. It saved a lot of time and kept everything organized. Their support team was quick and helpful whenever I had questions. Cons At first, setting it up felt a little tricky, and the interface took some getting used to. Problem Solving: Before using Cloudiway, migrating our data between platforms was stressful and confusing. This tool made the process smooth and reliable, and we didn’t lose any important files. Review Source VR Verified Reviewer ICT Engineer Information Technology and Services Used the software for: 1-2 years ### "Smooth migration across platforms" August 24, 2025 5.0 It provided our company with the confidence to switch systems without having to worry about losing crucial data or leaving some of our data behind. Pros The platform seamlessly handled the switch from G Suite to Office 365, transferring planned events, contact books, and communications without any problems. Cons For those without much technological experience, the controls and layout appear a little complicated. Review Source JM João M. Support Analyst Information Services Used the software for: 6-12 months ### "Dependable Tool for Collaboration Site Migration" October 20, 2025 5.0 It enables us to switch between collaboration platforms without interfering with current processes. In order to ensure a smooth transition and no downtime, teams can continue operating within the same structure they are accustomed to. Pros The ease of moving material between Google Sites and SharePoint truly pleased me. The most notable aspect of the operation was that the user credentials and folder structure were completely preserved. Compared to reorganising and resetting access after migration, this saved a significant amount of time. Cons To facilitate cost planning for smaller, one-off projects, the pricing might be displayed more clearly. Review Source HARSHA VARDHAN B. student Computer Software Used the software for: 6-12 months ### "Does the Job and Makes Things Simple" June 22, 2025 5.0 It moves our data without problems or delays. No files go missing, and I don’t have to double-check everything. It just saves time and keeps things smooth Pros I’ve been using Cloudiway for some time, and it’s made migrations a lot easier. The layout is simple, and I don’t waste time figuring things out. It does what I need without any fuss Cons Now and then, when I try something new or different, I have to stop and figure it out. A bit more guidance on those steps would help. Still, support replies fast when I reach out. Review Source Hans Christian G. Business Development Manage Outsourcing/Offshoring Used the software for: Less than 6 months ### " Reliable Choice During a Company Platform Shift" June 2, 2025 5.0 It helped our company shift tools behind the scenes without slowing down sales activity. My emails, contacts, and files were right where I expected them, so I could keep conversations moving with zero delays. Pros As someone on the business development side, I appreciated how hands-off the process felt once the migration began. Our team switched platforms and Cloudiway handled the move without interrupting our daily work. I liked that I could keep selling without worrying about missing data or broken tools. Cons The platform works well, but a simpler overview page for non-technical users would make it easier to understand what’s happening at a glance. Review Source VR Verified Reviewer HR Officer Insurance Used the software for: Less than 6 months ### "Strong Customer Support" July 23, 2025 5.0 The support team demonstrates exceptional responsiveness and expertise, providing significant assistance particularly to new users and effectively resolving issues in a timely manner. However, the onboarding process requires enhancement. Specifically, streamlining the configuration of permissions and connectors would greatly improve efficiency and user experience. Pros The support team is responsive and very knowledgeable. They’ve saved us more than once. They save a lot of time, especially for beginners. Cons The onboarding process could be more streamlined. It took us a while to configure permissions and connectors. It would be a big help if it's fast. Review Source Joyce Heide F. VA Research Used the software for: I used a free trial ### "It worked as expected." April 22, 2025 5.0 We needed to move everything to a new Microsoft 365 tenant during a company change. Cloudiway helped move users and data in less time and with less manual effort. We avoided file loss and kept everyone working without long delays. Pros It supports many types of migrations, not just emails. We moved OneDrive files, Teams, and mailboxes between tenants. The platform is clear once you get used to it. It shows progress in real time, so we always knew where things stood. Cons The learning curve is there in the beginning. You need to read the documentation carefully to avoid missing small setup steps. Review Source SU Sushanth U. TD Information Technology and Services Used the software for: 6-12 months ### "Cloudiway Makes Data Migration Less Stressful." June 29, 2025 5.0 All things considered, it facilitates the transfer of corporate data without interfering with regular business operations. The solution guarantees that important emails and documents are preserved during the migration process, and the automated capabilities reduce the amount of manual labour required. Pros Cloudiway facilitates the process of moving massive amounts of data, resulting in fast and controllable transitions. It efficiently maintains information organisation even after the relocation, working with both internal server systems and cloud platforms. Cons Getting everything set at the start can take some time, and there are sometimes compatibility issues with old systems. Review Source SR Subham R. Founder Education Management Used the software for: 6-12 months ### "Good tool for handling cloud migrations smoothly" June 11, 2025 5.0 We moved from Google to Microsoft 365. Cloudiway helped us transfer emails, files, calendars, and chats without data loss. Folder structures and sharing stayed the same, and we didn’t have to do everything manually. Pros I liked that I could move emails, files, Teams, and SharePoint all in one place. The progress panel was helpful to see everything happening during the move. We had a small issue with Teams, but support replied quickly and fixed it. Cons It took me a bit to understand how the licenses and delta runs worked. A few tips or short notes in the setup would have helped, but once I figured it out, it went fine. Review Source Rica O. Executive Virtual Assistant- Lead Generation Specialist Outsourcing/Offshoring Used the software for: Less than 6 months ### "Smooth and reliable cloud to cloud migration" May 7, 2025 5.0 We used Cloudiway to migrate from Google Workspace to Microsoft 365. It saved us a lot of manual work, reduced downtime, and helped us avoid data loss. The platform helped keep our team on track during the transition. Pros Cloudiway makes cloud to cloud migration easy. It supports moving emails, files, and even collaboration platforms like Google Sites and SharePoint. The dashboard is easy to follow. Their customer support is quick and helpful too. Cons The setup process took a bit of time to figure out, especially if you're migrating complex environments. Review Source Similar Products Featured ## Related categories [ETL](https://www.capterra.com/etl-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.