--- title: "Cloudiway Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Cloudiway the right ETL solution for you? Explore 160 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/172428/Cloudiway/reviews/" page_type: "reviews" language: "en" --- Cloudiway 4.8 (160) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Cloudiway Ease of use 4.8 Customer Service 4.7 ## Pros and Cons in Reviews GJ Garv J Social media marketingMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “Being able to organise mass video files into specific line folders and share secure, fast loading linked directly with influencers and internal teams saved me hours of manual tracking.“ June 18, 2026 Divya A InternResearch, 51 - 200 employeesUsed the software for: 6-12 months. “The only problem that I face is that while migrating large scale files the setups become complex and then it requires careful planning. And some of it's features are paid which is expensive for students like me.“ February 17, 2026 Nicole S Page ModeratorMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “I also appreciated the real time progress tracking and the fact that it uses secure OAuth authentication with strong compliance standards like GDPR and SOC 2.“ March 12, 2026 DS Diya S InternshipComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “Large mergers sometime take a lot of time which might appear as a glitch which might disrupt the transparency during migration“ April 1, 2026 Nicole S Page ModeratorMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “It supports everything from mailbox and file migration to Teams and Slack migrations, which made it very convenient for our needs.“ March 12, 2026 Sadik M HRInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 6-12 months. “For me the only problem was that careful setup was required for initial configuration to meet project requirements.“ January 5, 2026 DS Diya S InternshipComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “As a software engineer my role involves a lot of transfer and merger of large files and cloudiway makes it very convenient through it's transparent means.“ April 1, 2026 OG ORLANDO G directorFinancial Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Before using Cloudiway, migrating our data between platforms was stressful and confusing.“ December 16, 2025 ## Showing most helpful reviews Showing 1-25 of 160 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Prakhar S. Lead Information Technology and Services Used the software for: 6-12 months ### "A Good Choice for Planned Cloud Migrations" July 7, 2026 5.0 Problem Solving Our biggest concern was moving user data without creating unnecessary delays. Cloudiway helped us complete the migration in a structured way and made it easier to identify small issues before the final cutover. The overall process was smoother than doing it manually. Pros We used Cloudiway for a migration project between two cloud environments. I liked that I could review each step before moving forward. The progress was easy to follow, and the tool helped us keep everything organized. It reduced the amount of manual checking after the migration. Cons The first setup took longer than I expected because a few options were not very clear. I also think some help articles could include more practical examples. Once everything was configured, I did not run into many issues. Review Source Asmit B. PR Associate Education Management Used the software for: Less than 6 months ### "Took the uncertainty out of a busy project." August 3, 2026 5.0 My overall experience with Cloudiway has been a positive one. The biggest benefit has been the reduction in manual oversight — once a migration project was underway, I didn't need to check in constantly to confirm things were progressing correctly. I could start the process, focus on other tasks, and return to a clear status update. Accounts that required a retry were easy to identify, which meant I wasn't spending time re-verifying accounts that had already completed successfully. Pros The thing I appreciated most was not having to keep asking whether everything had gone through correctly. I could open the project, check the progress, and move on with other work instead of babysitting it all day. When a couple of accounts needed another attempt, they were easy to spot, so I wasn't wasting time checking users who were already finished. Cons I wouldn't call it difficult, but the first setup isn't something you learn in five minutes. A few explanations inside the product would be more helpful than switching back and forth to documentation. Review Source SP Sathya P. Sr. Manager Technology Information Technology and Services Used the software for: Less than 6 months ### "Good Tool - Worst Support" April 2, 2020 2.0 Good Tool, has lot of scope to be great... but extremely poor support combined with arrogant and bad email etiquette for customers in distress ... i dont care attitude of the support and even the management Pros The Tool has some great features and probably i am one of the users of the solutions for migrating teams from tenant to tenant. product is robust and good... could do better in terms of information on errors reported and... The calendar migration sections is like black cloud not information on migrated or not ... Need to work on the data loss side too much data loss in case of large mailboxes.. Cons Worst Support, promised a lot before procurement but post.. only objective is keep forcing to buy subscription package.. very late responses... they dont care of your urgent scenarios ... they will ask you to wait for 24hrs before they respond. Reason for choosing Cloudiway Product promised great and testing was good, Pre Sales rep was very good, even post sales he tried to help but he was hands tied by the management. Review Source Response from Cloudiway April 21, 2020 Dear Sathya, you are correct. Respons time for free support is 8 business hours and done by mail exclusively. (But usually support is answering within 1 hour). This is documented everywhere in our website, redisplayed when you are opening a ticket. When our SLA are not meeting your expectations, we propose a dedicated consultant (paid services, and sometimes 1 or 2 hours may be sufficient) to give you access to phone calls, remote sessions, deep analysis, expertise of our consultants , high level expertise that cannot be delivered by support. IS ISHAN S. Dietician and Nutritionist Hospital & Health Care Used the software for: 6-12 months ### "Migration Worked Well After Some Initial Adjustments" June 2, 2026 5.0 It helped make the migration process feel more organized and easier to handle. Earlier, moving data seemed like a task that would require a lot of manual effort and careful checking. With a more structured process, I was able to work through it step by step without feeling overwhelmed. It reduced the amount of time spent worrying about the migration and helped me complete the work with more confidence. Pros One thing I liked was that I did not have to handle the migration process manually, which would have taken a lot more time. I work as a Dietician & Nutritionist, manage a homeopathy clinic, and also create health education content, so I deal with different types of documents, educational resources, and work-related files on a regular basis. After spending a little time understanding the workflow, the migration process became much easier to manage. I also liked being able to track the progress instead of waiting without knowing what was happening. Once the migration was running, I did not need to keep checking it repeatedly, which allowed me to focus on my regular work and content creation activities. Cons Getting started took a little time because I needed to understand the migration workflow properly. During the initial setup, a few steps were not immediately clear, so I had to go back and check the process more than once. It is not difficult to use, but for first-time users the platform can feel a bit complex until you become familiar with how everything works. Review Source Rieselle S. Lead Builder Information Technology and Services Used the software for: I used a free trial ### "Our Go-To Platform for Migration Projects" July 13, 2026 5.0 Cloudiway makes data migration easier by organizing the process, reducing manual work, and helping ensure successful project delivery. Pros Cloudiway gave us a clear view of the migration from start to finish. Organizing users and tracking completed tasks was straightforward, making the entire project more efficient and requiring minimal manual intervention. Cons The platform offers a wide range of features, which may seem overwhelming at first. However, after a brief learning curve, it becomes intuitive and easy to navigate. Review Source Rinna Z. Technical Support Outsourcing/Offshoring Used the software for: Less than 6 months ### "Consistent to work with" July 7, 2026 5.0 Cloudiway allows us to handle migrations in a more organized and reliable way. It reduces manual effort and helps us complete tasks with fewer interruptions. Pros Cloudiway has been consistent from day one. It is simple to use and fits well into our workflow without creating extra steps. The support team is always available and handles queries with patience and clarity. Cons At times, some features take a bit of exploration before they feel fully clear. A little more upfront guidance in those areas would make the initial experience even smoother. Review Source VINAY P. Senior Engineer Automotive Used the software for: 2+ years ### "Cut down the hassle of a big migration" July 12, 2026 5.0 We had to shift data across cloud services without stopping daily operations. This platform got the job done with less manual work and fewer delays than we expected. Pros Things stayed on track from day one. I wasn't stuck checking every task all day long, which made the whole planning process a lot smoother. Cons A couple of settings confused me at first use. Once I got the hang of the layout, it wasn't an issue anymore. Review Source Rose Ann M. Owner Market Research Used the software for: I used a free trial ### "Good Value and Reliable Service" July 8, 2026 5.0 We found it to be reliable migration solution. Its helpful support, reasonable pricing, and smooth migration process make it a platform I would consider using again. Pros Cloudiway offers a good balance between features and cost. The pricing feels fair, especially for organizations managing larger migrations. I also had a positive experience with the support team, who were quick to respond and helpful when questions came up. The migration process was easy to follow, and the progress tracking provided useful visibility throughout the project. Cons There are some aspects of the platform that could be more streamlined to improve the overall user experience. Review Source PATRICIA W. ASSISTANT Accounting Used the software for: 6-12 months ### "Makes Cross-Platform Migration Easier" August 7, 2026 5.0 We had to combine two distinct systems into a single, cohesive ecosystem. For our team Cloudiway made the entire procedure easier. Pros Cross-platform conversion was considerably simpler with Cloudiway than we anticipated. It accurately managed data structures and rights across systems. Both time and human mistake risk were decreased by the automation. Cons Beginners first found the interface to be a little complicated. To completely grasp some features, trial and error was necessary. Response times for support should be enhanced. Review Source Himanshu G. Team Head Non-Profit Organization Management Used the software for: I used a free trial ### "Turns Complicated Migrations Into a Manageable Process" August 10, 2026 5.0 Pros Before using Cloudiway, we expected our migration to be messy and hard to track. Instead, it gave us a clear structure to follow from start to finish. It's built to handle several different migration types, and despite its range of features, the layout is simple enough that even less experienced team members picked it up quickly. Being able to watch progress unfold live and pull detailed reports afterward gave us a lot of clarity throughout the project. Whenever we hit a snag, their support staff responded fast, which kept us from falling behind schedule. Cons There was a learning curve when it came to initial setup, mainly around the more advanced configuration options. It took a bit of trial and error to get comfortable. We also felt the documentation could use more hands on, real world examples for people trying the platform for the first time, since certain settings weren't obvious right away. Review Source Matheus Vinícius D. QA Computer Software Used the software for: 1-2 years ### "Helpful Tool for Gradual Cloud Adoption" April 6, 2026 5.0 We required an organised method to manage the transition as we were progressively moving to a new cloud configuration. We were able to carry out migrations gradually, keep control, and prevent operational turmoil thanks to Cloudiway. Pros Instead of requiring a single, massive move, Cloudiway allowed us to migrate users in regulated steps. This staged approach greatly reduced the likelihood of downtime or user inconvenience and made scheduling easier to manage. We were able to maintain our confidence throughout the process because to the built-in monitoring tools' constant visibility into progress. Cons Despite the platform's strength, there may be a high learning curve at first. It would be simpler for new administrators to quickly become comfortable with more thorough onboarding tutorials, walkthroughs, and real-world use cases. Review Source Aditi A. Legal Consultant Legal Services Used the software for: I used a free trial ### "Cloudiway offers strong professional features." December 28, 2025 4.0 Overall i mostly see it's use in data security and continuity such as in internships and research projects. However it's cost and complexity makes it less useful for regular academic works. Pros Cloudiway is genuinely very helpful to me as it balanced my internships and research work at the same time. Its seamless data synchronisation and data migration is beneficial for me because it made it simple to switch between collaborative tools and institutional email addresses during internships and research. It also reduces the chances of losing any files, drafts or important documents by keeping emails and calendars safe. This feature saved my time and efforts as I work with several teams and at different platforms. Cons The functions and interface are a little complicated as I don't have any experience or background with IT. Additionally the cost for individual use is very high and the licensing model is not student friendly. Review Source DS Deepak S. youtube executive Media Production Used the software for: 6-12 months ### "Made Our Email and Data Migration Much Easier" November 18, 2025 4.0 Cloudiway helps us without problems transfer data, emails, and files between cloud systems with out dropping data or facing downtime. It saves a number of time and reduces the stress of guide migration. The automation and integration features keep the entirety prepared at some point of the complete system, allowing our group to consciousness on different tasks. It’s a reliable tool for coping with complex migrations correctly while making sure facts safety and continuity. Pros Cloudiway is easy to apply and makes complex migrations experience effortless. The interface is intuitive, and putting in place migrations among Microsoft 365 and Google Workspace turned into short and smooth. Implementation took very little time, and the step-by way of-step guides made it smooth to apprehend. Customer support changed into responsive each time we wished assist, and their brief replies kept our undertaking on track. I use it regularly for migration tasks, and it plays reliably every time. The capabilities are nicely-prepared, and integration with both structures works seamlessly without any downtime. Cons There’s not plenty to dislike, however the initial setup can experience barely technical for new customers who aren’t acquainted with migration equipment. Some superior configuration alternatives may be simplified or explained in more detail. Apart from that, the whole thing runs easily, and as soon as configured, it requires little or no upkeep. Review Source VR Verified Reviewer Talent Acquisition Specialist Information Technology and Services Used the software for: 6-12 months ### "Secure and Consistent Migration Platform" October 20, 2025 5.0 It centralizes data transmission between various systems, removing the need for separate tools, and guarantees that important business data transfers safely between environments with complete traceability. Pros The fact that Cloudiway supports more than just Office 365 and Google is a huge benefit for hybrid setups. There were neither corrupted nor missing files, indicating excellent data integrity. Strong and open security measures are in place. Cons Those without prior migration experience will find the initial learning curve to be moderate. Additional automation templates would speed up recurring tasks. Review Source VR Verified Reviewer Assistant Import and Export Used the software for: 1-2 years ### "Reduces downtime during major cloud shifts" February 26, 2026 5.0 While massive amounts of data are being transferred, it maintains regular operations and make cloud transfer easier. Pros During migrations, Cloudiway is made to minimise downtime. Background data transfer and automated scheduling keep firms running. Transparency is maintained throughout the process thanks to thorough logs and reports. Cons For non-technical users, certain functions seem difficult and sophisticated initially. For beginners, it may be a slower process until you be familiarize. Review Source Rushi P. Associate software engineer Information Technology and Services Used the software for: Less than 6 months ### "Good tool, but harder to use" December 22, 2025 4.0 My experience with Cloudiway was mixed. It does the job, but it doesn’t feel smooth or simple to use. For experienced admins it's easy to use. You need to spend a lot of time learning how things work before getting results. Pros Cloudiway supports many migration types and works with different platforms like Microsoft 365 and Google Workspace. Once everything is set up properly, the migration runs fine and can handle large amounts of data without crashing. The core functionality is solid. Cons The initial setup is little bit confusing if we are new to cloudiway. Error messages don’t explain much, so fixing issues becomes little bit hard. Scheduling and customization are available but not easy to manage. Review Source Karren Keil C. Content Moderator Telecommunications Used the software for: 1-2 years ### "Quick Migration" August 18, 2025 5.0 It helped us shift to a new platform without stopping our daily work. We could continue talking to customers and working on projects without delays. Pros It moved all our work data quickly and kept everything in place. I did not need to spend time fixing or reorganizing files after the move. Cons The first setup took a little time to understand, but once it was done, everything went smoothly. . . Review Source José Manuel M. Freelance consultant Information Technology and Services Used the software for: I used a free trial ### "Worth the free trial, complete set of SAAS cloud migrations tools " April 10, 2025 5.0 Ease of use: Pretty chill, actually. I decided to give Cloudiway a spin with their 7-day free trial because I’ve been digging into some SAAS e-commerce stuff (competitor site scraping and market trend hunting) This is all about cloud migrations and moving data between platforms like Google Workspace and Microsoft 365, which sounded promising for a solo researcher like me who’s always juggling tools. Pros For a free trial, Cloudiway is a solid tool that could level up my e-commerce research game, especially if I need to yank data from one platform to another without losing my mind. It’s easy enough to use for a small business, or if you’re like me just a freelancer who’s curious about cloud migration tools and doesn’t mind a short test run, give it a try. Cons Just don’t expect to master it in a week! In my case I’d need more time (and a peek at the price tag) to really commit. This platform has a lot of features and integrations available, so really needs a team to cover every nook and cranny. I barely scratched the surface of what it could do for my e-commerce research (like moving bigger datasets or testing Teams migrations) before I started stressing about the clock. Review Source VM Vusa M. Admin Information Technology and Services Used the software for: I used a free trial ### "Helps for phased migration strategies " February 13, 2026 5.0 It permits incremental changes without requiring an instantaneous complete system replacement. While preventing communication failures during organisational transformation, it aids in bringing digital ecosystems together. Pros Businesses can relocate users and data in stages thanks to Cloudiway's support for phased migrations.Teams can remain connected even when platforms are different thanks to coexistence features like GAL synchronisation. This adaptability is beneficial for long-term relocation strategies Cons Early adoption has a discernible learning curve.Smaller IT teams may find advanced features overwhelming. Review Source Niyati N. Intern Market Research Used the software for: 1-2 years ### "Reliable migration tool that simplifies cross-platform data movement" December 26, 2025 4.0 Cloudiway is a robust,scalable and well designed migration platform suited for organizations undergoing cloud transitions.From a market research lens it clearly addresses a critical business need and delivers on reliability and transparency. Pros I love how structured and automated the migration process is.The platform allows to migrate mailboxes,files,Teams data,sites,groups and archives without requiring deep technical expertise.The dashboard is clean and intuitive making it easy to track migration status,errors and completion rates. Cons The initial learning curve can feel slightly overwhelming for first time users who are not from a technical background. Review Source ramon L. SALES ADMIN Accounting Used the software for: 1-2 years ### "Did the job for cross-platform migration" July 4, 2025 5.0 A solid tool for switching platforms. It saved us from doing everything manually very user friendly overall Pros We used it to move from Google to Microsoft. It moved emails and Drive files without much manual work. Cons Some file names got changed and needed fixing after the move but the overall experience is very user friendly Review Source VR Verified Reviewer ICT Engineer Information Technology and Services Used the software for: 1-2 years ### "Smooth migration across platforms" August 24, 2025 5.0 It provided our company with the confidence to switch systems without having to worry about losing crucial data or leaving some of our data behind. Pros The platform seamlessly handled the switch from G Suite to Office 365, transferring planned events, contact books, and communications without any problems. Cons For those without much technological experience, the controls and layout appear a little complicated. Review Source Myla Eliza M. Accountant Accounting Used the software for: 2+ years ### "Handled Our Department Split Without any problem" April 12, 2025 5.0 Cloudiway helped us reorganize with minimal disruption. Highly recommended. Pros When our marketing and comms teams were restructured into separate departments, we needed to move files, emails, and calendars into two new Office 365 tenants, quickly and with zero data loss. Cloudiway made the process surprisingly smooth. I appreciated the ability to filter exactly what we wanted to migrate, and the detailed logging helped us stay on top of everything. Cons The scheduling interface could be a bit more intuitive. But once it was set, it worked fine. Review Source JM João M. Support Analyst Information Services Used the software for: 6-12 months ### "Dependable Tool for Collaboration Site Migration" October 20, 2025 5.0 It enables us to switch between collaboration platforms without interfering with current processes. In order to ensure a smooth transition and no downtime, teams can continue operating within the same structure they are accustomed to. Pros The ease of moving material between Google Sites and SharePoint truly pleased me. The most notable aspect of the operation was that the user credentials and folder structure were completely preserved. Compared to reorganising and resetting access after migration, this saved a significant amount of time. Cons To facilitate cost planning for smaller, one-off projects, the pricing might be displayed more clearly. Review Source Shaira V. Accounting Staff Accounting Used the software for: I used a free trial ### "Amazing stuff!" July 17, 2025 5.0 It made it possible to switch systems without losing time or information. I could keep working on deals and follow-ups without anything slowing me down. Pros Cloudiway helped move everything while I kept doing my job. Nothing was missing. I didn’t need to reload contacts or search for files. Everything worked right away in the new system. Cons The layout of the product could be simpler for someone who is not knowledgeable about Information Technology. 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