Who Uses This Software?

Pony Express serves small and local businesses, communities, and organizations with agile marketing teams that need a low-cost, easy to use solution. No training or technical knowledge required.


Average Ratings

6 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/one-time
    See pricing details
  • Pricing Details
    750 credits $9 - 2500 credits $25 - 10,000 credits $85 - see more options
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Pony Express HQ
  • www.getponyexpress.com
  • Founded 2017
  • United States

About Pony Express HQ

> Promotion: $9 for 750 SMS text message credits. 1 cent per text. Businesses, organizations, and communities use Pony Express HQ to connect with customers and members via text message. * Quickly and effectively share deals, send updates, reminders and info via SMS text messaging online with large groups. * Pony Express HQ was built for non-technical, small business owners, no training required. * Pay as you go pricing is competitive and sustainable for small businesses.


Pony Express HQ Features

  • Contact Management
  • Mass Texting
  • MMS
  • Mobile Coupons
  • Mobile Keywords
  • Polls/Voting
  • Reporting/Analytics
  • Scheduled Messaging
  • Shortcodes
  • Text-to-Win

Pony Express HQ Reviews Recently Reviewed!


Capterra loader

Easy to use

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Offers everything that I need for sending mass texts. I like that my customer can subscribe via keywords and that I can add them as a subscriber without having them text first!

Cons: I do not like that I can't use a short code instead of a 10 digit.

Overall: Overall, I like the software and I see myself continuing to use it as long as my customers give me positive feedback. The main concern I have, and a reason that may keep me from continually using this software, is the no short code option. My customers can remember a 5 digit number MUCH easier than a toll free 10 digit number.

Efficient effective and inexpensive way to communicate with any group

Jul 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the fact that when a person responds to the text, I immediately get an email with their information to be able to follow up.

Cons: I have not found any cons with this software thus far and I have referred this to many of my co-workers

Overall: I will be able to effectively communicate with my target audience whowork remotely and do not use email regularly.

Easy to use

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The most simple and cheap system I've found so far

Cons: I don't have any complaints. You guys are great!

Overall: They've been great. Every time there's an issue or I would like a new feature they programmed it in just like that. Simply amazing!

Best Mass Text Program!!

Aug 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how easy this program is to work and how it keeps all my contacts and groups super organized!

Cons: I do hate that the app isn't as easy as the website, but it still works perfectly fine for me.

Superb!

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Reaching out to my community members. I don't have to remember whom to invite next event. Once they have subscribed to our event list #keyword than we can reach out to our members so easily. I totally love using Pony Express for any event I organize either company wise or independent wise.

Overall: I usually prefer text than phone calls so when I host event Its hard to give a phone call reminder to each of my members rather than using pony express it solve my problem so that I can invite to my guest using SMS. So, being a community manager its definitely handy tools for me and my company.

Awesome experience! We love this service!

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love the ease of use. It's so easy to use and our team loves it! We love that you can opt in to text message group by just one keyword by a simple number.

Cons: Nothing. We absolutely love this product. The dashboard is nice and easy to use and it's so easy to send out a mass text.