# Userback Pricing 2026 | Capterra

> Learn more about Userback pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/172431/Userback/pricing

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# Pricing for Userback

[4.8 (71)](https://www.capterra.com/p/172431/Userback/reviews/)

Write a Review!

## [Userback](https://www.capterra.com/p/172431/Userback/) has **4** pricing plans

-   Yes, has free trial
-   Yes, has free version

**Credit Card Required:** No

**Discount:** By Plan Frequency

### Free Forever

$0

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Free Forever plan includes:

-   Collect unlimited feedback
-   2 feedback projects
-   7-day feedback availability
-   All core features

### Team

$7

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Team plan includes:

-   Everything in Free, plus:
-   Unlimited feedback availability
-   Optional feature portal (Add-on)
-   Project management integrations
-   Zapier automation

### Business

$15

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Business plan includes:

-   Everything in Team, plus:
-   25 feedback projects
-   AI Assist
-   Feedback automation tools
-   Reply templates

### Business Plus

$23

**Pricing Model:** Per User

**Payment Frequency:** Per Month

Business Plus plan includes:

-   Everything in Business, plus:
-   Unlimited projects
-   Mobile SDK
-   Advanced privacy controls
-   Record all user sessions

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## What do others say about [Userback](https://www.capterra.com/p/172431/Userback/) pricing?

Pricing RatingN/A

Value For Money[4.8(71)](https://www.capterra.com/p/172431/Userback/reviews/)

Pros

Cons

[Read All 71 Reviews](https://www.capterra.com/p/172431/Userback/reviews/)

Read Full Reviews Below

Anna U.

product owner

Airlines/Aviation, 5,001-10,000 employees

Used the software for: 1-2 years

**

Overall Rating

4.0

**

Ease of Use

3.0

Features

4.0

Value for Money

5.0

Likelihood to Recommend

80%

8/10

Reviewer Source

Source: Capterra

March 3, 2022

"S7 MYB Project "

**Overall:** As a Product owner I use Userback to track Customer Experience insights

**Pros:** Getting real time feedback from customers, bug monitoring

**Cons:** Userback widget location and size is not quite flexible

Duarne B.

Sales and Marketing Manager

Design, 11-50 employees

Used the software for: 6-12 months

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

100%

10/10

Reviewer Source

Source: Capterra

March 25, 2021

"A must for Web Design and Development Businesses"

**Overall:** We used to spend hours during a project on the phone with customers trying to understand and find the issues they were pointing out, now they can do it by themselves or we can make notes right on the website live during the call. No more screenshots with notes on them and the hassle of misunderstanding what the customer was requesting to be changed.

**Pros:** It is so easy to upload and link our development sites and then send a link to our customers for review, or even internally for our QA to check our work. It is one of the best software packages for saving time and allowing us to get accurate customer feedback.

**Cons:** There is not really much that I do not like about the software, with the single suggestion that the alert emails NEED to have a preview image so that you know what you are looking at, this is helpful for businesses that are getting multiple designs for review each day. Otherwise, you are clicking through and opening each one to see what it is. Everything else is awesome :)

[Read All 71 Reviews](https://www.capterra.com/p/172431/Userback/reviews/)

## How should I be thinking about software pricing?

[

Be an Informed Buyer: Understanding the True Cost of Business Software

It's not just you-budgeting for business software is complicated. We're here to break it down.

](https://www.capterra.com/resources/business-software-cost/)