Who Uses This Software?

Freelancers, Large Enterprises, Mid Size Business, Small Business, Mobile Workforce, Websites, Field data collection, Construction, Event Management, Quality Inspection, Sales and Marketing, Webforms


Average Ratings

21 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
    See pricing details
  • Pricing Details
    https://goo.gl/fLmiwb Write to support@zohoforms.com for a free trial
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Zoho Forms
  • www.zoho.com/forms/
  • Founded 1996
  • United States

About Zoho Forms

Zoho Forms is a no-coding, drag & drop, online form builder used to create forms for every purpose. It provides you with a variety of customisation options,supports task assignment, approval workflows and is also responsive to mobile browsers. Zoho Forms integrates well with Zoho products, Salesforce and Google apps. Zoho Forms also offers native applications for both iOS and Android devices that lets you create forms and collect data right from your mobile device and it also works offline.


Zoho Forms Features

  • Approval Process Control
  • Archiving & Retention
  • Collaboration
  • Document Indexing
  • Drag & Drop
  • Full Text Search
  • Remote Document Access
  • Rules-Based Workflow
  • Text Editing
  • Version Control

Zoho Forms Reviews Recently Reviewed!


Excellent logic and branching forms product, simple to embed

Jun 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to create logical form flows, show and hide sections based on the input of previous fields. It is also pre-integrated into the vast suite of Zoho products.

Cons: A few things are overlooked at present limiting some functionality, but I imagine Zoho will address these issues very quickly.

Overall: Improved user-flow management and data validation.

Quick and easy to use

May 31, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Very good for fast form creation when working along with the Zoho platform. Also, the user interface is clean and easy to use.

Cons: More templates would be appreciated for faster use but other than that, it is very good. I have not experienced any bugs while using it.

Great synergy with others Zoho services

May 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The possibility to connect your forms with Zoho Campaigns and Zoho Sites can help you get more informations and answers in your forms.

Cons: The free account limites are smalls and If you are intending a huge volume of forms, answers and users, there's differents kinds of price.

Great For Reviews, Surveys and Client Intake

Apr 11, 2018
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We set up Zoho forms so it integrates perfectly with our CRM. When we onboard new clients we just have them enter all the appropriate information into the form and it attaches the completed form to their profile.

Cons: The settings for each experience needs to be better formatted. it can be difficult to do all of the things necessary to set up a form properly. It is possible to even forget important settings because it is not readily available to customize. It's hidden and you have to dig for the setting.

Eliminating papers

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: We no longer have to worry about spending on ink for printers. Thanks to this Software we can create all the necessary forms to facilitate the capture of data and the best, all digital and easily accessible for all.

Cons: Switching from the free version to the paid version is a bit expensive. Everything depends if you are going to give it the necessary use.

It really works

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Very easy to use. Allows us to create forms for Every facet of our business. It keeps us on task and our customers absolutely love being able to see you forms via email in a flash.

Cons: No calls as of yet. We just started using this software and so far it works really well for our business and our clients. No kinks and no hiccups; is great.

Forms in just few clicks

Mar 08, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Wanted to to capture GST data from all our customers and vendors, after testing many options I came across Zoho forms and created GST data capture form in a minute. Which then attached to mail and sent it customers and vendors and finely i had GST data in place withing 3 weeks.

Complicated but useful

Mar 07, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Has several powerful features from the zoho suite of business apps
Customer service is very helpful for onboarding

Cons: Very expensive but pretty much does the same as free alternatives like Google forms, it's benefit is the integration of other Zoho apps

Good for quick use

Mar 05, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Great for quick use while using the Zoho platform. Easy to access when sending emails using Zoho Email.

Cons: Needs more templates and more up to date designs to meet industry standards. The user interface is also a bit off.

Easy way to use and manage forms like you never thought possible

Jan 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I LOVE how easy it is to not only get started making online forms, but also how easy it is to manage and expand those forms for ANYONE, even those with know website development experience. I use this system for customers that need to manage their own forms, or customers that use their forms for more than just contacting people - like eCommerce or appointments. The free version does a lot of stuff and is great for small businesses that need a little help, but the paid versions also do SO much more! The form builder is also AMAZING and unlike most others, allowing even a novice to make an interactive form.

Cons: The ONLY thing I don't like about this system is how expensive things can get once you outgrow the free version. There is a HUGE gap between the free version and the first paid version, not only in the number of monthly submissions but also the price is a bit high too.

Overall: Zoho Forms is an amazing way to give a client or company control over their contact and feedback forms, and also allow them to use forms for simple shopping and payment gathering.

Easy to Use Form Creator

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Zoho Forms is an easy-to-use form creator. It allows you to create custom forms or use recommended templates. It was simple to incorporate the forms into our website.

Cons: The free plan only lets you create three forms and has Zoho's branding. It does allow you to grow into the platform though.

The best in forms

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I started using it for our survey forms, contests, promotions, quality, among others and I have obtained excellent results

Cons: It would be good to create tickets from emails to serve our customers and use it as a helpdesk. If this option gets enabled, it would be the best software ever.

Excellent!!!!

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I started using this in the company to register complains received about the customers. It's very easy to set up and gives you everything you need in a simple way

Easy to use form builder for different needs

Jul 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I opted for this software for a construction safety consulting firm. Given the nature of their work, some of the sites they go to doesn't have internet connection. ZOHO Forms' offline functionality that allows me to sync my work online once internet connection is restored allows us to use this app especially with the all around nature of this app. I checked other software and only a few have this feature. What tipped the scale for me to choose ZOHO is how easy it is for me to integrate it to other apps like Google docs.

Cons: After I've built my app using their web builder, I opened my forms in the mobile app (Android). I was saddened to be notified that some of the features are not yet available on their app version. Hence, I'm only able to choose the web responsive version for the work of our field engineers.

Overall: lego like approach for their different software. I can choose to use only certain apps of ZOHO and have the option to integrate with their other apps later when I need it.

Exactly what we need - full features, with automated tasks and notifications

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We wanted a form creator that allowed us to create different types of forms for internal use. We've got sales contact forms for our salesmen to use on the road when meeting new customers. We've got forms for our production employees to submit when they have damages. All the forms send automaticaion notifcations to the proper people, and are store in the easily accessible database online. This is exactly what we needed.

Cons: I wish they had more templates. We never use the exact templates, but use them and edit to fit our needs. The template selection is pretty sparse though, and would love to see more options.

Overall: Our company-wide goal this year was to get more efficient. Getting forms online has helped us make jobs and tasks easier for all employees - from salesmen to production workers. Anything we can do to save our guys time, ultimately benefits everyone. We're thrilled with Zoho Forms - it's simple to set up new forms and start using them immediately.

Better values out there

Dec 06, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Easy to sign up.

Cons: Doesn't really mesh well in word press.

Overall: Tried to use when developing my website but the forms just look clunky when used in WordPress. It might just be me but I expected more

Recommendations to other buyers: Use something else.

Zoho Forms

Nov 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Zoho forms is easy to use, and looks extremely professional. I use the forms on our website and the work perfectly!

Dec 17, 2017
4/5
Overall

Oct 09, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Jun 23, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Oct 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money