Who Uses This Software?

CRM Call Centers BPO, Real Estate Education E-commerce


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Office24by7
  • office24by7.com
  • Founded 2011
  • India

About office24by

Office 24by7 allows you to manage customer communication efficiently with Cloud Telephony services such as IVR. All incoming calls are routed to the right department without human intervention. Office24by7 also ensures easy integration of third party tools. The user-friendly interface allows smooth single or multiple call flow. With features such as One Business Number, Toll free, Missed Call, Bulk SMS, Click to call and OTP we provide a complete package to transform your communication process a


office24by Features

  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

office24by Reviews


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