SPEC INDIA

ZOOM

4.5 / 5 14 reviews

Who Uses This Software?

Manufacturing, Retail & FMCG, Wellness, Distribution, Food & Beverages and more.


Average Ratings

14 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • SPEC INDIA
  • www.spec-india.com
  • Founded 1987
  • India

About ZOOM

ZooM is SPEC INDIAs flagship Mobile Sales Force Automation solution, designed with attractive offering models to suit small, medium and large enterprises, with a dedicated focus on mobilization and automation of routine activities of the sales force, customer executives and field representatives who are on the move.


ZOOM Features

  • Call Management
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Contract Management
  • Customer Database
  • Email Marketing
  • Field Sales Management
  • Lead Management
  • Opportunity Management
  • Performance Metrics
  • Proposal Generation
  • Referral Tracking
  • Sales Forecasting
  • Territory Management

ZOOM Reviews Recently Reviewed!


So far so good

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease of the switching from "speaker" to "gallery view. I'm new to this software and it was easy to get going.

Cons: I haven't really had enough experience with this software yet to notice any cons. Perhaps the biggest con so far is I only know of one group of people currently using it.

Overall: Group video conferencing.

Makes online meetings a breeze

Jun 05, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love the fact that I can set up standard meeting 'rooms' to use over and over again, or new ones each time. Emailing the link is super easy, and stops all the 'add me here' conversations. I only use it for basic meetings, but I can see that the functionality for webinars would be great if needed, and recordings are a breeze (as long as you remember to hit record!)

Cons: I would love to be able to set recording as automatic for certain meeting types and the ability for clients not to have to download the app would be helpful, but not critical

Overall: simple, easy meetings all over the world

User friendly and intuitive

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use, high quality video conferencing, great chat, messaging and Q&A features. Ideal to use for meetings and group collaborations.

Cons: Sometimes there may be a lag time between the audio and video features. This could be due to the internet connection though.

We use Zoom for conference calls long distance.

Jun 04, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: I enjoy how effortlessly it allows everyone to chat. I also enjoy being able to see who's on and what device they're using.

Cons: I think it gets a bit confusing and tricky when you dial in on your phone and computer. Your name shows up twice which makes the software a little more challenging.

Capterra-loader

Probably the best screen-share software out there.

May 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, free sign-up, flexible, and feature rich. Allows end-users to easily connect to screen shares for sales and support presentations.

Cons: Many clients seem uninformed about Zoom video conferencing. This has not presented us with any problems however and they all have been pleased with how easy it was for them to connect.

Overall: The best tool out there for your video conferencing needs.

Used in several times for meetings with a company's technical support team, and it was great.

May 21, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It was easy to use and join the meeting with several people, sound quality was pretty good, and having a private meeting is an important feature.

Cons: I had not heard of it until I was asked to use it first, so I had to install it on the spot, installation was simple but it felt like the program was not necessarily secure.

Overall: Great way to connect to a team quickly, and the sound is great quality.

Awesome conference tool

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most about this software is that you can have multiple people connect from where ever to participate in a meeting. I just came out of a meeting with Zoom.

Cons: What I least like about this software is probably the cost. Not too sure what the exact cost was, but the system looks very expensive.

Easy tool for online conferencing

Apr 26, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: First of all, Zoom is easy to download and install. It is simple to initiate and have online video/voice calls. The video and audio quality is very good as well.

Cons: I use the free version which only permits forty minutes for a group meeting. I wish the free version came with more features.

Overall: It was easy to use.

Simple webinar platform as a presenter for a professional training.

Apr 19, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: The layout of the features and desktop sharing was easy to find and utilize. Had the option to call in for participating or to use audio/microphone through the computer. If you had a camera available you could use as a video-conferencing service. I was made a co-presenter for this software which allowed me to share desktop, view and execute polls, and answer chat messages. Having used many types of webinar platforms for presentations and meetings, this was a very easy to use program. There was even an option to make multiple people who were participating "behind the scenes" as co-presenters. It could definitely allow for a panel to present altogether.

Cons: In my capacity using the software, I needed to be made a co-presenter in order to see all the various features available. The moderator was initially unaware of this detail and trying to direct me through the functions and I couldn't see all of what she was describing until she made me a co-presenter.

Great application for video conferencing and learning

Apr 05, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use and to setup. Easy for the person on the other end to use and accept requests. Multi-platform use is a plus and the customer service agent I worked with was awesome.

Cons: you to add in different features when there should be an all inclusive comprehensive package or multiple packages.

Easy and quick to use. Connect with your clients in a real-time world. Convenient when you come to

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that you can use this application when you are unable to attend the meeting at the office. It helps with telecommuting. Easy to use and clean interface.

Cons: I have noticed at times there is temporary lag and or cutting out, sometimes voices sound robotic. It doesn't happen all the time. Other than that it's great.

Overall: Great tool, easy to use, saves time and if you are unable to attend you can be there virtually.

Capterra-loader

Pretty easy to use tool I like it!

Mar 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is clean and easy to use even if you are not that techy. Which is great for me as have so much going on so, it enables me to get onto Q&A calls quickly and record them. The functions make it easy also for attendees so thumbs up. And it a great alternative to more expensive tools.

Cons: There are limited functionalities, so maybe perhaps for some there is not enough going on inside so they may need a more complex tool.

Overall: It allows me to quickly log in and get on with connecting with my team. So a simple tool yet is very effective in what I am doing every day.

I have used this for team meetings.

Mar 12, 2018
4/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: This is a great tool to use for any team meeting or conference call. It always anyone with the link to call in. We can also see each person.

Cons: At times it is choppy and it is difficult for others to sign in. It also kept freezing and then kicking me off during the meeting.

Great so far

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to see all the faces of other participants in the calls. I also like being able to choose whose screen I want to focus on, not just switching around for who is talking.

Cons: I don't like that when you first enter a call, your video and audio are both on. I like to be able to choose to have my video on.

Overall: I only use it once a week for a course I am taking. But it gets the job done.