Who Uses This Software?

Manufacturing, Retail & FMCG, Wellness, Distribution, Food & Beverages and more.


Average Ratings

133 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $18.00/month/user
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • SPEC INDIA
  • www.spec-india.com
  • Founded 1987
  • India

About ZOOM

ZooM is SPEC INDIAs flagship Mobile Sales Force Automation solution, designed with attractive offering models to suit small, medium and large enterprises, with a dedicated focus on mobilization and automation of routine activities of the sales force, customer executives and field representatives who are on the move.


ZOOM Features

  • Call Management
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Contract Management
  • Customer Database
  • Email Marketing
  • Field Sales Management
  • Lead Management
  • Opportunity Management
  • Performance Metrics
  • Proposal Generation
  • Referral Tracking
  • Sales Forecasting
  • Territory Management

ZOOM Reviews Recently Reviewed!


Video Conferencing Made Easy

Dec 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Zoom is intuitive and great for small groups and large groups. With both a free and paid version available (the only limitations to my knowledge are time limits on the free version) it can be used for many professional settings. File sharing, polling, screen and video sharing, annotation, and the ability to record (with optional closed captioning) make this software a powerhouse.

Cons: The only downside to this software is it is limited to broadcasting video at 1080p, however, that is a limitation of most all video conferencing software so I list that simply as it's biggest drawback.

Overall: As an international worker, Zoom solves a lot of issues on how to be visible with clients and Co-workers from any location and allows for collaboration levels that are similar to being in the same room. This takes a divide of oceans and brings us together.

Capterra loader

Finally found the perfect web conferencing tool for all users

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used a few (more industry recognizable) web &/or voice conferencing tools and there were always deficiencies with them so I would have to use a combination. I love Zoom because it is cost-accessible, has BOTH voice and video (webcam) and supports screen-sharing with a really cool whiteboard feature, too. The calendar extensions allow me to set up meetings as a Zoom call and the recipient receives a link for where to join and instructions automatically. I share this link on my booking tool and anywhere else I want people to access my contact info. The Business plan supports virtual background (think green screen). There are many custom settings you can have to manage participants and meetings which I really appreciate. The other winning solution is not everyone uses a Mac or PC. There are large segments of folks that use Chromebooks which don't allow downloads of conferencing software - Zoom allows the launching of calls via browser or phone app so these participants are not excluded.

Cons: I would be more mindful of selecting the appropriate plan based on my usage needs(i.e. # of hosts) also they should make their feature of making virtual backgrounds easier to accomplish.

Overall: I have spent a lot of time using various tools that were based upon what was compatible for each user and I found that Zoom supports every user - no matter what platform (ios, chromebook, MS, etc..) and has mobile apps. This is the way to go.

Capterra loader

Video conferencing is bread and butter with Zoom.

Aug 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Zoom is an efficient program for video conferencing,allowing me communicate with my colleagues , friends and company clients from the web.I am able to plan meetings , and sometimes organize online webinars for my clients,likewise being useful for screen-sharing.

It was easy to pick up when I newly migrated and everyone in my organization have had a good experience with it so far.

Cons: I have sometime experienced video lags while using Zoom and I have on few occasions encountered Microphone feedback during meetings with multiple parties.

Overall: Zoom let me organize video conference meetings with clients from different geographical locations.The resolution of video conferences on Zoom is top draw,likewise the audio quality and consumes less bandwidth than Skype too from my personal experience.

Overtime, I now use Zoom for client meetings as against personal Skype which was formally my preferred choice.

Guaranteed interactive meetings.

Feb 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allows to make video conferences conserving many elements of a face-to-face conference, since you can see, listen and converse with the speaker and interact with other guests in the session. It is compatible with different operating systems, it has a free version with some limitations, but it works equally well as the paid version. It can be used from the computer or through applications for mobile devices. It has an option to record the video conference so that other attendees can see it asynchronously.

Cons: The free version has a limitation on the time of the seminar (40 minutes), and also limits the number of participants. It must be equipped with a good microphone and a good camera so that participants are comfortable and have no problems to see and hear the speaker and the rest of the participants, on the other hand the connection speed of each of the attendees can affect the development of the meeting, disadvantages not directly attributable to the program.

Overall: Excellent communication tool, not only works for academic and professional purposes, but to connect with other interest groups. This tool is also ideal for independent professionals interested in getting their message to many people located in different parts of the world, because with only having an Internet connection and an optimal communication device is much that can be achieved, saving time and money.

Capterra loader

I LOVE ZOOM. A game-changer for virtual meetings.

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Zoom makes it easy for anyone (regardless of tech literacy/ age/ quality of computer) to join video calls. This platform is really accessible and intuitive for first-time video chat users. I use Zoom for one-on-one meetings, regular calls with a small group of coworkers, interviews for potential staff members, and meet-ups of 15-20 people.

The chat function allows a larger group to maintain two conversations at once-- the video chat one as well as a side-bar chat. Zoom makes it easy for people to feel connected, even those who have struggled with video conferencing in the past.

Cons: Like any online conferencing platform, sometimes people need to practice a little bit before it becomes second nature. I also wish that it were better at covering ambient sound from some people's microphones. I usually have to instate an "everyone's microphone muted unless you're talking" rule which can become cumbersome.

Overall: Zoom makes meeting online almost as good as meeting in person. Thus, we save time and funds on transportation expenses. I do almost all staff interviews over Zoom and am even starting to meet potential clients this way. Zoom makes it a PLEASURE, not a headache to meet online.

Capterra loader

Zoom is upthere with the rest.

Jul 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I am a big Zoom proponent at work because it has offered me the best experience off all meeting programs I have tried at work over the years.

Zoom is free and obviously this is a major factor while I have embraced it .It has served as a good,dependable fit for both webinars and team meetings. It is accessible both on the web ,on desktop and over smartphones.

I have used Zoom on a few occasions for screensharing and the experience was great. Integrates with my official calender on Google ,and I love the customized phone numbers for audio calls. I tend to use different numbers for every call,just for the fun of it.

Cons: I have at times experienced a bug with Zoom , where the app. suddenly shuts down and I have to sign -in and sign out on multiple times, to get it to be stable.

Great video conferencing software

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I really like the price point per user for this software. There are so many features in the Pro version. Everything works very smoothly whether you are on the computer or the app through your phone. It also seamlessly integrates into your outlook calendar.

Cons: The only downfall I have seen with this software is on the free version only. It limits the number of people, which is understandable, but if you go over the scheduled time by even a second the conference ends and kicks everyone out. This is not an issue with the Pro version.,

Overall: In the Pro version one of my favorite features is being able to use a preset green screen image for your background as well as knowing when attendees click anyway from the conference and start doing something else on their computer. This allows you to track who is paying attention and if certain parts of whatever you may be talking about are losing peoples interest.

Consistently Reliable Product for Remote Team

Sep 06, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Rock solid consistency. I work with folks scattered across time zones and countries and Zoom is how we conduct all meetings. I spend several hours a day in Zoom and rarely have any problems with the app not working.

Cons: Not the most ascetically pleasing piece of software. It is functional but not much beyond that. It also seems to have stagnated in recent releases with no additional features.

Overall: We are able to reduce travel costs because of the reliability of Zoom for our remote teams.

Quality Video - Easy tin ise

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Zoom is user friendly with out annoying downloads before starting a video conference. They offer so many options to customize the user experience. The quality of the video sessions are the best I've used after trying 3-4 competitors. We use Soom for trainings and our trainers really like the breakout room feature. Zoom support is always highly responsive and their support site is easy to navigate and offers so much content. Couldn't be happier with this software.

Cons: Honestly, Zoom has surpassed my expectations and I struggle with finding cons. Lower costs on pro accounts would always be helpful. However, the software is so valuable.

Capterra loader

Fully featured, the most impressive, affordable and interactive tool

Dec 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If I talk about pros, I would say the most worth mentioning feature of this software is its ease of use as well as user friendly nature due to which it is becoming popular day by day. Zoom provides fantastic ways of conducting meetings with numerous people that saves our valuable time. It is full of interesting features like the ability of sharing files and recording, sharing screen and video.

Cons: Zoom is indeed a very outstanding product. The only negative aspect of this product is that it is bit difficult to set up. Sometimes users have to face difficulty when it is loading due to which I have to sign in again. It wastes a few of the time but it is not all time issue. It happens rarely. Anyhow, I am satisfied with this app.

Overall: My overall experience with this product is positive as it has always proved to be helpful to me. It is a good a way of collaboration.

Zoom best software for audio, video and screensharing communications

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. Good quality audio and video, very clear and there is no hang up unless you have internet instability.

2. Easy to share the screen with everyone.

3. Meeting can be held even if you are not the leader.

4. Alerts regarding the presence of attendees.

Cons: Using Zoom via browser does not allow you to share the screen with others.

Overall: I have option use skype and Zoom. But i prefer zoom for its quality of voice and screen sharing capabilities.

Capterra loader

Excellence platform for meeting collaboration.

Aug 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: More tah one people can connect on a single meeting by sending invitations through zoom. Its audio and video conference is good for example i want to do meeting with any person who belongs to other country so i will invite him on zoom meeting and share my data with him.

Cons: Sometimes connection frezzes and getting noisy audio. Can't send any file or any data through it. After sharing our screen video quality decreases.

Overall: We have done lot of zoom meeting where we got participants id and through which we can connect. We can easily see how many participants are there in our zoom meeting. I have done lot of zoom meeting in my office and it was good experience.

ZOOM saves us $$$

Apr 18, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: ZOOM allows us to connect quickly with external clients who need software support at a moment's notice. We're able to use this software to train our clients and demo our products to them without having to travel to their site or wait for a more convenient time. We can schedule a webcast at their convenience, which is great, but even more helpful is the the "emergency" situation that requires immediate attention. With ZOOM, we are always available for our clients.

Cons: I was sharing my screen recently with a high profile client and a pop-up window that I could see was "blacked out" on the client side. I had to move the pop-up to another monitor and share that monitor in order for them to see what I was talking about. I didn't know that I would have this problem, so it was a little awkward as I fumbled for a solution. I don't like glitches when I'm doing a webcast (no one does).

Reliable video conferencing software.

Jan 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like its versatility because it has made it possible to use Zoom on multiple device and get a similar experience with what is obtainable using Zoom on pc.

Cons: Cannot chat with other viewers during conference calls.

Overall: Conference calls.

Application to conduct an online meeting, very functional, easy to operate

Jun 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the ease of operation, interacting with other participants is a breeze, and the fact that it can function on any device from a desktop, laptop, to a phone makes it portable and efficient. The mic allows for participants to talk one at a time, you can text as well as talk, and there is the ability to see the others through a webcam aspect. You don't have to be too tech savvy to operate this app in a great way.

Cons: There are lag issues at times, the webcam doesn't always work, and feedback is a problem. It's simple technology, but it requires some tech savviness to operate.

I love Zoom. I can easily meet online with therapy clients when they are out of town.

Jul 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Zoom is relatively easy to use and the video quality is excellent. I use it to meet with my therapy clients who are out of town or not local, and video quality is important in doing therapeutic work. I'm also able to record sessions, with clients' permission, and do so often as part of advanced clinical training. I've also used Zoom as part of several online trainings where there are multiple attendees--the gallery view allows me to see all participants at once.

Cons: For those who are not technologically-savvy, it can take a minute or so to figure out how to properly turn on the video and microphone.

Overall: Ability to meet with clients remotely. Ability to record videos for later review. Excellent video quality.

Great for group work

Nov 14, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to split those on the conference call into a smaller work group is amazing. No other system out there does this with such ease. Mobile devise function.

Cons: Reviewing the session if you missed the meeting does not always work.

Overall: We can have a large class and small group discussion without a hitch. This software can also be used on your mobile devise with ease.

A boon for large groups!

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: My experience has been pretty positive - we have had major sessions and break out rooms, zoom makes it very easy to split people into groups, record seminars etc. Even the most basic people can get it

Cons: Nothing major has come up as of yet. A feature request would be to allow us to record multiple breakout rooms as once however.

Overall: Very beneficial!

Zoom

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Are use this software almost every single day. I love that integrates with other platforms toI.

Cons: There is an anything that I do not like about this platform, it is amazing!

Capterra loader

Zoom - ext. meetings

Feb 01, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy of use is great - quality of call - also being able to sync with your Google Calendar is ideal and time-saving.

Actual portal is good as well.

Screen-sharing is easy and transferrable from user to user.

Cons: The only thing I dislike about Zoom is that you are unable to turn everyones video cam at once or before they join the call.

Can be slightly awkward when talking to new potential clients.

Overall: Outreach for sales call - discovery chats and video walkthroughs - screen-sharing all good.

ZOOM

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use -ability to invite both staff & others

Cons: no comments-Am satisfied with this platform

Overall: We use Zoom everyday for accountability for our virtual office

Awesome product

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: From the application call your cellphone to join a meeting.

instant schedule a meeting

Personal meeting link

Simplified mobile app.

Cons: Sudden outages and sometime breaks.

Integrated - Chat application can be made better

Overall: Awesome product for joining and hosting a meeting.

Meets most needs, can't ask for more!

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: For the price of zero, Zoom offers a lot of value. Its conferencing features are stable and we never had any issue with the quality of calls. The macOS software is built well, with lots of options, even fun ones like a virtual background (though you should use a green background for the best effect). It even supports dual monitors well. All these, and more, for free.

Cons: There is nothing I can think of, Zoom meets my needs very well.

Easy to use and full featured

Dec 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and interactive tool. The participant list view and ability to annotate when screen sharing is strong.

Cons: Hard to find the End Meeting button when you are screen sharing but not a big issue once you have used it a few times.

Overall: Brings remote resources together and allows easy virtual sessions with employees and client a alike. Other tools like Join.me required very frequent updates which is not the case so far with Zoom.

We are daily Zoom users!!!!

Mar 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that you can purchase a pro account or download free accounts. Our company uses Zoom and we connect via instant message or by video conferencing everyday. I love that my team can instantly connect with other stuff and share screens and take remote control if needed.

Cons: I love this software! I don't disklike anything about it.

Overall: We love zoom! Don't know what we would do without it!

Makes online meetings a breeze

Jun 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the fact that I can set up standard meeting 'rooms' to use over and over again, or new ones each time. Emailing the link is super easy, and stops all the 'add me here' conversations. I only use it for basic meetings, but I can see that the functionality for webinars would be great if needed, and recordings are a breeze (as long as you remember to hit record!)

Cons: I would love to be able to set recording as automatic for certain meeting types and the ability for clients not to have to download the app would be helpful, but not critical

Overall: simple, easy meetings all over the world

zoom is an excellent software to connect with people or organizations anywhere in the world

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is an excellent tool for video conference, online training, to work in a team without the need for transfers, from the comfort of your home or office, the quality of the images is very good, and you can connect from two to more than 1000 people. It is very easy to install and use. The video quality is excellent, one of the advantages is that you can record the video conference and you can also share the screen with the group in this way you can show the participants your screen and share what you do in it

Cons: Well the main disadvantage is that you have to pay if you want unlimited conferences, since the free version gives you access for only 40 minutes, although if the conference is only two people, the time is unlimited

Overall: I have used zoom to make videoconferences with my work group, to teach them how to manage a particular software so I have comprated the screen and recorded the class.

Zoom In the Classroom

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Students can do discussions in breakout rooms.

Students can easily use phone app or computer version.

Easy to see and hear all users.

Cons: Host cannot see all breakout rooms at once.

Loading time of breakout rooms slows the process.

Overall: I love zoom. I use it for parent conferences and discussion time with students. It's a great way to build connections with students and families.

Really helpful when you need to communicate with people thousands of miles away

Apr 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I find face-to-face communication to be the best way to do business ,but it's not always possible .That's where ZOOM comes in. It is user-friendly and basically all you need to connect is to set up your account .I'm thankful for how straightforward my experience has been .

Cons: Gets very expensive if a lot of people need to use it . Connection sometime breaks,but that's probably more of an Internet network problem .

Zoom is a no frills conferencing option that works!

Jan 31, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Really easy to setup and invite others to meetings

- International conference numbers

- The free version limits you to 40 minutes (the perfect meeting length)

- Pro licenses are cheap

- Conference quality is excellent

Cons: - Lacks some advanced features that other conference tools have (no pin dial in and no download required for sharing)

Overall: We use it to run all meetings with remote attendees

Zoom

Feb 14, 2019
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Zoom is very user-friendly, making it easy to video conference in a more interactive way. The company that we use for my daughter's tutoring uses Zoom as a platform and at age 10 she can use it with no problem.

Cons: When I've used it as a medium for a conference call, it's confusing to see the videos switch around when different people talk. Takes some getting used to.

Capterra loader

Easy to use, screenshare, not difficult

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use! It's so easy to dial in, share screen, video conference, and use.

Cons: Sometimes loading takes a while, and requiring me to sign in each time is a bit annoying.

Capterra loader

Great for information exchange

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My company just recently started using Xoom because of a new product rollout we had an outside consultant introduced us to zoom and now we are using it on a weekly basis. Zoom has been great to allow us to communicate with different people by setting up convenient meetings and sharing screens and information with one another it can be learned pretty quickly. I love that Zoom is available on desktop mobile and tablet

Cons: For somebody that is very new to online meetings it is a little bit difficult to familiarize with but it can be learned pretty

Overall: Zoom has been a lifesaver by allowing us to share information and desktops for very complicated meetings where visuals help significantly

We use zoom weekly it is amazing

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: We love th ease and user interface. Anyone can use it. We like that we can control who is muted and who isn't. We like being able to screen share videos and documents. It also is free up to 45 minutes!

Cons: Nothing everything in Zoom is awesome we are so happy we found the perfect conferencing tool

Overall: We absolutely enjoy using this for all our office needs

Awesome for connecting

Feb 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: First I used this product as a free trial and absolutely loved it. When I upgraded to professional account it definitely met my needs for my growing business. I would definitely recommend this product.

Cons: I have no complaints at this time. I've still diving into the many features of the product.

Overall: Video conferencing software to connect with my clients.

Great for meetings

Nov 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The best part about this software is the ease of use. The use of Zoom for meetings if very easy to set up, very easy to use for those attending, and runs without issue.

Cons: The cons about this software is that there are other products out there that can serve the same purpose, at little to no cost.

Overall: Works great for cross functional teams.

Great application for video conferencing and learning

Apr 05, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Easy to use and to setup. Easy for the person on the other end to use and accept requests. Multi-platform use is a plus and the customer service agent I worked with was awesome.

Cons: you to add in different features when there should be an all inclusive comprehensive package or multiple packages.

Meetings made easy

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Zoom is a great way to conduct meetings with multiple people who are all working in different areas. Everyone has the capability to join via video and audio while sharing documents on the screen. There is also a mobile application that works perfectly for on the go.

Cons: No real cons at all. Zoom is a great product

ZOOM Review

Sep 12, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: -easy to make and record calls

-easy to share screen

Cons: -prompts are sometimes confusing for clients

-connection is sometimes poor

ZOOM

Apr 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use, integrate with our application, recoding, team collaboration

Cons: really can't think any issue with zoom....

Capterra loader

A stable platform for meetings that doesn't suck bandwith

Apr 14, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Speed, ease of use, stability, price, apps on mobile and desktop, easy integrations with Google Cal.

Cons: Price per user is high, software to install, mic controls/confusing UI for new users.

Overall: I've used around 10~ different "meeting" platforms from the high end ones to cheap/free ones. Of these, Zoom has provided the fewest (very few) issues.

Zoom for PFA

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This Software makes it very easy for us to work with students that are not located in the same state as our company. It allows us to schedule digital meetings, and makes attending those meetings extremely easy!

Cons: We have no complaints about this software.

Simple webinar platform as a presenter for a professional training.

Apr 19, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: The layout of the features and desktop sharing was easy to find and utilize. Had the option to call in for participating or to use audio/microphone through the computer. If you had a camera available you could use as a video-conferencing service. I was made a co-presenter for this software which allowed me to share desktop, view and execute polls, and answer chat messages. Having used many types of webinar platforms for presentations and meetings, this was a very easy to use program. There was even an option to make multiple people who were participating "behind the scenes" as co-presenters. It could definitely allow for a panel to present altogether.

Cons: In my capacity using the software, I needed to be made a co-presenter in order to see all the various features available. The moderator was initially unaware of this detail and trying to direct me through the functions and I couldn't see all of what she was describing until she made me a co-presenter.

Capterra loader

Zoom - Professional meeting

Sep 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is wonderful meeting application we can used this app anywhere everywhere. In office is some is not present in meeting he or she can join meeting with there phone.

We can share the screen , video call and audio call. Multiple member can join in a single meeting and share there work one by one.

Cons: The bandwidth of the voice in video call is not good as in audio call. After screening screen the system getting slow .

Zoom Review

Jan 25, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The free service! If you are a start-up looking for a popular meeting platform that is fast, responsive and reliable - Zoom is great! They have options to add webinars for an additional price but you can turn that feature off when you don't need it.

Cons: The mobile app. It is outdated and not very responsive at times. Given it is a meeting and webinar software and that most people are on their smartphones, I think it would be great if they invested some time and resources to clean up the mobile version.

Also, it would be great if they upgraded their plugin for WordPress!

Overall: Satisfactory. I am not blown away with what they do as there are many other companies that do the same. What I like about Zoom is that its most standard version is free, secure and they do have compatibility with popular 3rd party software as well.

Capterra loader

Zoom is an excellent software designed to greatly improve online connections.

Nov 29, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best thing about this software is that it offers a better quality of image and sound in comparison with others that have the same function, also offers a storage capacity in the cloud from 1GB allowing to save files in it that can be used by members of a group or as support for an online seminar.

Cons: To carry out group classes, it is necessary to subscribe to one of your paid options, since for the free version you can only make conferences between two people, and if you want to do it in a group it is only possible to have a short time to the same.

Overall: It is very useful, for example, when you want students to practice with each other while recording the conversation in order to correct mistakes they have made, in addition to this, you can record the video conference on your computer or in a cloud service that provides directly Zoom and finally I find it excellent the ability to easily share files during class or share the screen to use in explanations with the whiteboard.

Virtual Meetings Made Easy!

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of set up, ease of use, easy for meeting attendees to join from desktop or mobile, ability to change host to share screen, ability to record the meeting, annotating, call quality.

Cons: There is not too much to dislike, but the annotation can be a little clunky and sometimes the call quality drops out but that is about it.

Overall: Meetings tend to be more effective and no more 'who just joined' or 'who's on the call?'!

Capterra loader

Probably the best screen-share software out there.

May 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, free sign-up, flexible, and feature rich. Allows end-users to easily connect to screen shares for sales and support presentations.

Cons: Many clients seem uninformed about Zoom video conferencing. This has not presented us with any problems however and they all have been pleased with how easy it was for them to connect.

Overall: The best tool out there for your video conferencing needs.

Capterra loader

The conference call technology that works everytime

Nov 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ZOOM is the conference call technology that you've been looking for. It is simple to use whether you are the one setting up the conference, or joining it. I love that you can choose to include video, some people prefer not to, others want it. I like that you can screen share, this is super helpful when trying to convey certain points during a call. There is the option to lock the call on a certain person, or just let it choose based on who is talking. I like that you can move the chat window around during the call.

Cons: It is a little old fashioned in it's look, but that's not a deal breaker.

Overall: I have loved my experience with ZOOM. I switched from using Google Hangouts and Skype and have loved it. It is easy to use and works every time. It has all the features you could ask for. I thought it would take longer to transition to this software, but it didn't take more than one call to get it down.

Capterra loader

New way to conduct business meetings without breaking the bank.

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to use. You can have multiple people on, you can either use the computer audio option or a call in option (1-800 for long distance).

Sharing of desktop is easy, you can record your meeting if needed and so much more.

Cons: Took a bit to figure out how to use it, needed to download the software, but once downloaded it's great.