# ZooM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ZooM Software - reviews, pricing plans, popular comparisons to other Sales Force Automation products and more. Source: https://www.capterra.com/p/172461/ZOOM --- # ZooM Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ZooM ## What is ZooM? ZooM is SPEC INDIAs flagship Mobile Sales Force Automation solution, designed with attractive offering models to suit small, medium and large enterprises, with a dedicated focus on mobilization and automation of routine activities of the sales force, customer executives and field representatives who are on the move. ## What is ZooM used for? [Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/) Top alternative Featured Overall rating Based on 63 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 2% Starting price $26 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ZooM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.spec-india.com&name=ZooM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ZooM 4.4 (63) VS. [4.4 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $26 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (63) Ease Of Use 4.0 (613) Value For Money 4.4 (45) Value For Money 4.0 (528) Customer Service 4.3 (38) Customer Service 4.1 (535) ## ZooM alternatives [4.2 (1,304)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [4.8 (649)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Freshsales](https://www.capterra.com/p/155563/Freshsales/) [4.5 (621)](https://www.capterra.com/p/155563/Freshsales/reviews/) Starting price $11.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155563/Freshsales/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Lead Management 4.0 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Territory Management 4.2 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Organize customer data and accounts by user or geography Reporting/Analytics 4.2 (9) 55.56% of 9 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Commission Management 4.3 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Tracking, calculating, and paying commissions and earnings to employees Contact Management 4.3 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Performance Metrics 4.0 (6) 33.33% of 6 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. ZooM 15 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Manage various distribution channels, build relations with channel partners, and track their performance Tracking, calculating, and paying commissions and earnings to employees Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Manage or track sales completed by field teams/employees Store information about leads or contacts and track, manage and nurture them throughout the sales process Ability to chat online in real time Track all opportunities for potential sales and convert them into recurring revenue A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Streamlining repetitive tasks and activities through automated and predefined workflows View and track pertinent metrics to find patterns and gain insights from data Define, track, and/or automate sales activities and sales processes Organize customer data and accounts by user or geography Get Advice We can help you find the software with the features you need. Features 4.4 (63) 4.4 Based on 63 reviews ## Pricing Value for money 4.4 (45) Free Trial [View pricing plan details](https://www.capterra.com/p/172461/ZooM/pricing/) Basic $26.00 Per User,Per Month It includes: - Business Intelligence And Analytics - Deals & Promotions - Field Force Management - Mobile Attendance Registration - Sales Order Management - Sales Route Management - Surveys - Van Sales Automation Pro $22.00 Per User,Per Month It includes: - Business Intelligence And Analytics - Deals & Promotions - Field Force Management - Mobile Attendance Registration - Sales Order Management - Sales Route Management - Surveys - Van Sales Automation Enterprise $18.00 Per User,Per Month It includes: - Business Intelligence And Analytics - Deals & Promotions - Field Force Management - Mobile Attendance Registration - Sales Order Management - Sales Route Management - Surveys - Van Sales Automation Value for money 4.4 (45) 4.4 Based on 45 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (38) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (38) 4.3 Based on 38 reviews ## User reviews Overall rating 4.4 Based on 63 reviews Filter by rating 5(29) 4(29) 3(4) 2(1) 1(0) Mentioned topic Sorted by most recent HA Henri A. Analytics Market Manager Information Technology and Services ### "User-friendly solution for nteractive video meetings" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 8, 2024 We used teh free version of Zoom at first for iaccount review meetings. Then during the pandemic, we extended the use of the platform to customer meetings and upgraded to the paid version as the frequency of conferences and the size of the audience increased. Zoom proved to be a very efficient productivity tool and the investement was recovered much quicker than expected through the increase of revenue and fast growth of the sales pipeline. Pros No brainer user interface with good video and sound quality. easy 1-click procedure to join meetings and friendly layout of the presentation scenery. Cons Caution required as it's a known fact that hackers disclose Zoom accounts on the dark web. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Jessica M. Customer Care Champion Financial Services ### "ZooM" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 November 28, 2023 Pros ZooM was very hand to use when we were working from home Cons ZooM does take a while to load and freezes every so often Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NB Neshica B. Consultant Professional Training & Coaching ### "Free trail looks great" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 6, 2023 Pros The reporting functionality looks great, and the features are robust. For or uses and company size we currently do not require this functionality. Cons Cannot comment as we haven't had the need to fully utilise the product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Gerald W. Senior Backend Engineer Computer Software ### "Fast sales tracking tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 24, 2023 It has helped us to reach and engage more customers from wide range of confirmed network. It has linked the company with potential clients and stable markets. Pros It provides data analytics of the sales programs from our websites. Sales agents can easily track orders and fulfill customer demands on time. It is simple to use and customize Cons I have not experienced difficulties while working with ZooM. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FM Felix M. Senior Graphic Designer Information Technology and Services ### "Mobile CRM Lead " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 7, 2023 Best CRM integration channel possessing all required modules to optimize cloud sales and marketing as well as CRM distribution. Pros Ease of deployment and usability. CRM lead integration and distribution. Sales analytics, reporting and tracking. It has an exclusive UI and GUI designed for Ecommerce management and marketing. Cons Since we implemented Zoom, it has been our best platform for reliable sales and marketing Strategies and reporting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB LaTesha B. Care provider Health, Wellness and Fitness ### "Zoom Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 3, 2023 Overall was good Pros It was easy to use, great volume clear picture and great functions. Cons No control over the slides or going back to reviwe was was in the orientation or meeting. If you go to the commen box you can't see the screen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM John M. Supervisor Consumer Services ### "Easy tool for sales force automation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 16, 2023 Pros The platform is quite simple to set up and use. The user interface is easy and straightforward. Makes extra sales projects and goals easy to track. Also, inexpensive compared to competition. Cons Lacking some features that more expensive software has, but this is still a much better value overall Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Maurice K. Software engineer Information Technology and Services ### "''Ease sales automation platform.''" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2022 Through this platform we easily automate our sales hence good governance of the organisation expenditure. Pros The platform is quite simple to set up and use. The user interface is so easy and straightforward. The platform has helped us to manipulate tasks for the organisation. One can track progress of the entire team easily. Cons The platform is not fully packed with features which would help in making tasks more effective. More features would be helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Gurvinder K. Internet judge Information Technology and Services ### " "Best platform for all buisnesses"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 30, 2022 Pros Best tool for tracking. It has no complicated process easy to use. This tool help to connect with my clients. So many things can be done with this tool when compare to others. Cons I don't found any problem in this tool. I'm using this very long time and satisfied with this. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PP Priscilla P. Hygienist Health, Wellness and Fitness ### "Easy to use interface" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 14, 2022 Pros Only tried it for a bit, but the user interface seems easy to use Cons We decided not to continue after the trial Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/172461/ZooM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)