--- title: "Medius Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Medius the right Accounts Payable solution for you? Explore 23 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/172465/Medius/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Medius 4.4 (35) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Medius Ease of use 4.2 Customer Service 4.7 ## Showing most helpful reviews Showing 1-25 of 35 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CB Crawford B. Regional Financial Controller Used the software for: I used a free trial ### "Streamlined Approvals Boost Control and Visibility, with Few Downsides" November 11, 2026 3.5 Massively reduces manual date input, human error and processing bottlenecks, invoices are matched swiftly and AP reconciliations are performed instantly and issues flagged for resolution. Allows the team to focus on higher value tasks. Pros Really helped workflow by integrating different approval streams and levels removing uncertainty and manual effort obtaining correct user approvals. Reliably improves control and visibility. Cons Limited downsides but the steep learning curve to fully optimise the software and utilise all the best features took a bit of time to overcome. Procurement module lacks native integration. Review Source Response from Medius November 11, 2026 Thank you for sharing your experience! We’re glad Medius has streamlined approvals, improved visibility and control, and helped your team reduce manual work and focus on higher-value tasks. We appreciate your feedback on the learning curve and procurement integration, and will share it with our team. Tendekai C. Accounting Specialist ### "Medius Makes AP Automation and Coding Suggestions a Breeze" November 10, 2026 5.0 Cost reduction: Less time spent processing individual invoices. Scalability: Handle higher invoice volumes without proportionally increasing AP headcount. Internal controls: Better visibility, approval controls and auditability. Cash-flow management: Better visibility of invoices awaiting approval and payment. Standardisation: Consistent AP processes across multiple companies. Operational efficiency: Faster invoice processing and fewer manual touchpoints. Pros APA. Automation. Coding suggestions and less invoicing—it’s made our lives soo much easier. Medius has already reduced our invoicing by 1 Dre, and not all the entities are live yet. Cons Medius is a promising AP automation platform with significant potential to streamline accounts payable processes. However, from an implementation and operational perspective, there are several areas where I believe the platform needs improvement. My biggest frustration is that the level of automation does not always translate into a genuinely touchless process. Too many exceptions still require manual intervention from the AP team, which reduces the efficiency gains that the system is supposed to deliver. Some of the key areas I find challenging are: 1. Integration with ERP systems: The integration between Medius and Dynamics 365 Finance & Operations can be inconsistent. Issues with data transfers, validation, dimensions, tax information and posting sometimes require unnecessary troubleshooting. 2. Purchase order matching: Handling invoices with multiple lines, additional charges and partial PO invoicing can be complicated. The system does not always provide the visibility or flexibility needed to manage remaining PO balances effectively. 3. Manual intervention: Despite the automation capabilities, AP users still need to populate missing information, correct invoice data and resolve exceptions that could potentially be handled automatically. 4. Workflow flexibility: Special invoice types and non-standard processes can be difficult to accommodate. More flexibility in configuring workflows and routing invoices would be beneficial. 5. Error handling and troubleshooting: When something goes wrong, identifying the actual cause of an error can be unnecessarily time-consuming. Better error messages and more transparent integration logs would make support considerably easier. 6. Reporting and analytics: I would like to see more comprehensive reporting on automation performance, touchless processing rates, exception reasons, approval lead times and invoice processing efficiency. 7. Post-implementation optimisation: There is a need for stronger continuous improvement capabilities after go-live. Successful implementation should not simply mean that invoices can flow through the system; it should mean that the process continues to become more automated and efficient. Overall, I see Medius as a good platform with considerable potential. However, I believe there is still a gap between the automation it promises and the level of automation that businesses can realistically achieve in day-to-day operations. My view: AP automation should solve technology and process problems, rather than simply transferring more administrative work from one system to another. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Better faster easier Review Source Response from Medius November 10, 2026 Thank you for sharing such thoughtful feedback. We’re delighted that automation and coding suggestions are already reducing your team’s workload, especially as more entities come online. We also hear your concerns about ERP integration, exceptions, PO matching, troubleshooting, reporting, and ongoing optimisation. Your detailed examples are valuable as we continue improving the platform and supporting your team’s automation goals. Edna K. Senior Staff Accountant Used the software for: 1-3 years ### "Fast Transaction Lookup and Robust Reports for Reconciliation" November 6, 2026 4.5 I can see all the invoices in one place. See who approved them and comments from all the users that have review and coded the transactions. every detail like posting date and payment details that could help me to reconcile and accrue unapproved transaction. Pros Fast look up transactions either by vendor or invoice, or advanced search by dates and dimensions. The report have all the information needed to reconcile or extract data for different purposes, including accrual or general analysis. Cons For my functions I need to research vendor, transactions and review invoices for coding, is a nuance to only be able to find a supplier with the exact beginning letters. I either need to know the exact name it was used to create the vendor or the vendor number to be able which sometime takes me an extra research before going to Medius to find out the exact vendor number or name and that can take a way time. Switched from [ChangeGear](https://www.capterra.com/p/146239/ChangeGear-ITSM/) The system is friendlier but I wasn't a big user on the previous system. I was not the decision maker to switch systems. Review Source Response from Medius November 10, 2026 Thank you for sharing your experience! We’re glad Medius helps you quickly find transactions, access detailed reports, and keep invoice approvals and payment information in one place. We appreciate your feedback about supplier search and understand how needing an exact name or vendor number can add extra steps. We’ll share this with our team. W- Wim -. Functional Consultant Used the software for: 3-5 years ### "Easy to Use—Non-PO Flow and Scanning in Capture" November 5, 2026 5.0 The ease of using it. Especially the non-po flow which is easy to use and perform the scanning in CaptureThe ease of using it. Especially the non-po flow which is easy to use and perform the scanning in Capture Pros The ease of using it. Especially the non-po flow which is easy to use and perform the scanning in Capture Cons The ease of using it. Especially the non-po flow which is easy to use and perform the scanning in Capture Review Source Response from Medius November 6, 2026 Thank you for sharing your feedback! We’re glad Medius is easy to use and that the non-PO workflow and scanning in Capture are working well for you. Samantha B. Agent Used the software for: 3-5 years ### "Good tool when companies still require fax" May 5, 2026 4.0 Overall it is a good tool and is very useful when fax requests come in because we can turn around and submit the request Pros The ease of faxing via email is super helpful especially when dealing with mortgage companies that still rely on fax Cons Sometimes there are still errors in faxing to certain numbers and it’s frustrating when the emails get kicked back Review Source Staff Accountant Used the software for: 1-3 years 3.5 November 11, 2026 AI summary based on a full review Medius improves the final approval process by presorting invoices, saving time for users. A limitation is that it routes invoices automatically, preventing users from verifying and updating vendor information when needed. Log in to unlock the full review, detailed ratings, and pros & cons Account Payables accountant Used the software for: 5+ years 4.5 November 10, 2026 AI summary based on a full review Medius AP improves daily operations by streamlining approval and coding processes, but it has limitations when two users are working on accounts simultaneously, leading to locked invoices. Support interactions have not always resolved issues effectively. Log in to unlock the full review, detailed ratings, and pros & cons Treasury Administrator Used the software for: Less than 1 year 5.0 November 10, 2026 AI summary based on a full review Medius offers significant benefits by simplifying invoicing tasks, which alleviates pressure on accounts payable teams. While the implementation could be quicker, the overall efficiency gains and customer experience improvements are noteworthy. Log in to unlock the full review, detailed ratings, and pros & cons Manager Treasury Operations 5.0 November 10, 2026 AI summary based on a full review The invoicing accuracy provided by Medius has greatly assisted the company, making the process more efficient. A limitation noted was the slower implementation and the absence of an assigned project manager. Log in to unlock the full review, detailed ratings, and pros & cons Director 5.0 November 9, 2026 AI summary based on a full review The software provides a practical solution for scaling operations without increasing personnel costs, which is a major advantage. Although Medius is on the pricier side, it aligns well with specific ERP and AI needs. Log in to unlock the full review, detailed ratings, and pros & cons Senior Business Systems Analyst Used the software for: 1-3 years 5.0 November 6, 2026 AI summary based on a full review This software streamlines the invoicing process, saving time for users worldwide, particularly with its integration with Medius Pay. A more intuitive guide for users would enhance the overall experience. Log in to unlock the full review, detailed ratings, and pros & cons Verified Reviewer 4.5 November 5, 2026 AI summary based on a full review Medius delivers efficient invoice automation that satisfies both the finance team and the business. While local requirements can lead to some issues, the support team is proactive in addressing concerns. Log in to unlock the full review, detailed ratings, and pros & cons Project Financial Controller Used the software for: Less than 1 year 5.0 November 5, 2026 AI summary based on a full review This tool simplifies the process of sharing business dinner receipts, providing a seamless experience for validation by management. There are no significant drawbacks reported, making it a reliable choice for expense tracking. Log in to unlock the full review, detailed ratings, and pros & cons Controller Used the software for: Less than 1 year ### "OnPay Solution product review" March 12, 2021 5.0 Overall experience with OnPay was excellent. \[SENSITIVE CONTENT HIDDEN\] was our onboarding specialist and he was a pleasure to work with. Extremely professional and knowledgeable about the product and if he didn't know an answer, he would get in touch with the developers and get back with a solution. I am very satisfied with our decision to go with OnPay. We also earn a monthly cash rebate for all payments made with a virtual card, which offsets our monthly fee. Can't beat that. \[SENSITIVE CONTENT HIDDEN\] helped us from the beginning, as he was the one who sold us the product and he has reached out to make sure everything was running smoothly during and after implementation. I highly recommend OnPay to other businesses. Pros Product integration was fairly easy considering our accounting system is not the most user friendly. Onpay is very easy to use and keep track of payments. Payments can be approved from the office, home and even an ipad, which our approver loves about this product. Customer service is extremely responsive and great to work with. Cons So far, there is nothing I don't like about OnPay. They went above and beyond to get us running smoothly and on time. Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) I had problems with Concur from the get go. The contract was drafted in a way that we had not originally talked about, but our sales person assured me that the contract was correct. Come to find out during implementation, that we had pay additional fees to be able to get a connector that worked with our accounting software Dynamics SL, something that they did not mention at the beginning even though I asked about hidden fees throughout process. Implementation team was somewhat rude when I asked about the connector and better ways to resolve that issue. They were not helpful at all, as in to say that that was my problem, not theirs. Just an awful experience with Concur. I feel Concur is such a big company, that they don't care about their clients, they only care about selling the product. We ended up getting our lawyers involved. Review Source Accounting Director Used the software for: 3-5 years ### "Good in theory, terrible in practice." March 4, 2020 1.0 It is terrible. Every single time we ran a payment run we ran into different issues. Do not recommend. Pros The training in the beginning was great, and the software is easy to navigate. The website is also very secure with dual authentication. Cons As much as we were told otherwise, the software does not work well for large volumes of payments. Just this past week, it took OnPay 5 hours to successfully process 4 payment files (a total of 7500 payments). The system froze, logged us out, and was generally terribly slow. Switched from Our old platform did not issue ACH payments, just checks. Review Source Response from Medius March 4, 2020 Thank you for your feedback, Rebecca. We are very sorry to learn that you are having issues processing large payment runs. This should not be the case. We have many other clients processing thousands of payments a week without such problems. Our team is committed to streamlining your payments process as well and will be reaching out to you today to help troubleshoot your issue. We hope to find a solution that exceeds your expectations! Accounts Payable Manager Used the software for: Less than 1 year ### "MediusFlow is the best practice solution for AP Automation" December 18, 2019 5.0 MediusFlow was extremely easy to work with throughout the whole process. Our IT department still calls the solution implementation their golden standard. Medius was also with us throughout the whole user training phase, and continues to improve the solution to make it even more beneficial and efficient for our organization. Pros Electronic Invoice Workflow/Approvals Easier Coding Mobile Capabilities (No app necessary) Visibility throughout every step of the invoice process Comment threads for each individual invoice (No more email chains) Centralized invoicing (All invoices will be sent to one location/email) Quicker visibility of expenses (Once an invoice is received, the information is immediately available) Cons MediusFlow could improve the initial user and authority group setup by using upload templates during implementation. Alternatives considered [DocuWare](https://www.capterra.com/p/220466/DocuWare/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[NextProcess](https://www.capterra.com/p/149457/NextProcess/)[Dooap](https://www.capterra.com/p/189411/Dooap/) Reasons for choosing Medius We chose MediusFlow over the alternatives due to the intuitive user interface, ease of use, and their ability to provide a complete integration plan on day one of the sales pitch. Review Source Response from Medius April 1, 2021 Hi Paul, thank you so much for taking the time to write a review on Medius. Great to hear that the implementation of MediusFlow is now the golden standard in your organization, and that you've gained better visibility of your invoice process, eliminated email chains, centralized your invoicing and are utilizing mobile capabilities to improve your operations. We'll share your feedback on the initial system setup with our development team. Thank you also for the positive feedback on our team being there to support users during the training phase! Controller Used the software for: Less than 1 year ### "Big Help for Our Team" July 28, 2020 5.0 Pros We were lucky to implement this program before the COVID-19 Pandemic. Prior to this, we were cutting manual checks and had to be in the office. This software allow us to be completely remote and still get payments out in a safe secure manner. The uploads are easy, and the setup with the team was pretty straight forward. I also liked how they called to help setup people on credit card for us, we did not have to go do the legwork for that. I also appreciate the two tiered security, so one person can upload the file, the next can approve the actual payments. The cost is great and we feel we get a great value for the product. The credit card refund we get pays for the service and then some, so we actually make money using the product. Cons It is a little annoying to not have full admin capabilities. I have other software that I can update employees and manage the admin privileges on my own without having to call support each time. I would like a little more hands on ability. The user interface is also still a little clunky and could maybe use a bit of a refresh to make it a little more modern and functional. Review Source Response from Medius July 28, 2020 Hi Steven, thanks so much for leaving a review. We're delighted to hear that you are enjoying our AP automation solution and that you were able to enable remote functionality before offices closed due to COVID-19. We are also ecstatic that you're getting the most out of your virtual card program. Our solution is designed to cover any hosting costs and transaction fees. Like you, most of our clients generate profit from our solution and save on costs associated with manual paper-based processes. Security is of utmost importance to us, especially when the majority of workers are logging into systems from home. Happy to hear that everything is functioning as intended or better. After seeing this review, we have updated your admin permissions. You can now edit access and add/ delete users. We are also pleased to announce that we are currently working on updating our UI and several other product enhancements. We will update you via email when the updates are released. Thanks again! International Accounting Supervisor Used the software for: 3-5 years ### "Medius delivers excellent value" March 15, 2020 5.0 Medius has allowed us to take our invoicing processing time down from a few weeks to a few days. We have moved accountability of approvals to the business owners and this has allowed AP to focus on more value-added activities. We are constantly surprised at what the system can do and are learning new things on a weekly basis about functionality. At a base level this was a huge improvement in our processes. We are gaining even more efficiency as we become familiar with the product and all of the available tools. Pros Ease of use, accountability to business, gains in efficiency Cons Nothing at this time, we are happy with all current features Switched from Needed a solution that would allow us to seamlessly take an invoice from receipt to payment within a few days and place accountability throughout the business on getting that done. Review Source Response from Medius April 1, 2021 Hi Trevor, thank you so much for taking the time to write a review on Medius. Great to hear about you being able to reduce invoice processing times from a few weeks to a few days, very impressive! And that you have your AP team focusing on more value-add activities and that you're gaining even more efficiencies as you learn to utilize the system more effectively. Finance Manager Used the software for: 3-5 years ### "Great software with great support team!" March 3, 2020 4.0 To be honest, we struggled with the setup, but a lot of that was on us and our IT department. We didn't do a good job of involving our IT department at the right time. Medius has a great team of people and they are always so willing to help work through issues! Pros Great way to keep track of all invoices, knowing who's queue they are in and how long it's been there. No more routing paper check requests for approval. We continue to work to automate as much as possible to achieve the highest hands off percentage we can. Cons Can't make changes to invoices that have already been pushed to our payment system. Review Source Response from Medius April 1, 2021 Hi Angie, thank you so much for taking the time to write a review on Medius. Great to hear about your ability to keep track of all invoices and reduce paper in your AP operations! Great advice on getting the IT team involved earlier in the AP automation implementation project. Thank you for the feedback on being able to edit invoices after they've been sent to the payment system, we'll share that with our development team. Glad to hear the great feedback on our team, let us know if there's anything else we can do to help you achieve the highest possible touchless invoice processing rates! CFO Used the software for: 3-5 years ### "OnPay Solutions Is a Great Fit" March 13, 2020 5.0 We would recommend them to anyone seeking a solution for electronic payments. Pros We have used OnPay Solutions for the past three years to issue ePayments. We started on their installed software and upgraded recently to their Cloud product. We use OnPay Solutions to send ACH payments and Virtual Card payments to our suppliers and vendors. The solution has been a perfect bolt-on to our General Dynamics and connects us with our existing bank accounts. OnPay Solutions even recently migrated our ACH disbursements from our old bank to our new bank. The OnPay Solutions technical team is always quick to respond and we are never left hanging when we open ticket. That’s just another reason why we use this solution. Cons We have no complaints about working with OnPay Solutions. Review Source Response from Medius March 17, 2020 Wow! Thanks for the glowing review, David! We feel the same way about working with you and the rest of the Coastal Construction Products team! Accounts Payable Used the software for: Less than 1 year ### "Medius is GREAT!" May 13, 2022 5.0 Overall, everything has been great and easy to use. Pros I love how you can work quickly, and push invoices to each location/person for approval. Cons The notifications should be better and easier to set up. Review Source Manager of Financial Operations Used the software for: 3-5 years ### "Good Value" March 11, 2020 5.0 Very customer consciences and helpful when issues do arise. Pros Being able to update records and make changes to signature files makes this a very easy software program to maintain. Cons Having to always involve our MIS department to get the needed updates is sometimes challenging. Review Source Response from Medius March 11, 2020 Thanks so much for the feedback, Edith! We really enjoy partnering with you! Receptionist Used the software for: I used a free trial ### "East way to work with account" August 2, 2021 5.0 It has been very helpful. All the account department liked and enjoyed the easy and quick way in which this paltaform works. Pros It helps to organize invoices and payments in a very quick and safe way. It helped to optimize the work in our company in such a way. We do not deal with thins mannualy but using this efficient plataform. Cons Maybe the plataform could be better developed. It would help a lot the begginers Review Source Response from Medius August 19, 2021 Hi Jo?o, thanks so much for your feedback, and thanks for being our valued client! We're thrilled to be able to help streamline your AP process. We're also pleased to announce that we're releasing a brand new UI for our platform this quarter. We're proud to continue enhancing our ability to fulfill our mission to improve the lives of accounting departments globally with our new UI. Financial Administrator Used the software for: 3-5 years ### "Easy to Use and Great Customer Service!" March 3, 2020 5.0 (cannot address this as I don't deal with Accounts Payable) Pros The dashboard provides a great way to navigate the site in a 1-2-3 step format for new users. As you grow more comfortable with the software, you're able to use the menus on the left side of the screen to choose any step in the process as needed. Cons I think only drawback for this software is how long we took to choose it and begin using it! Switched from (cannot address this as I wasn't involved in the decision to switch) Review Source Response from Medius March 3, 2020 Thanks for the great feedback, Trudi! We value your partnership! Director, IT Applications Used the software for: 3-5 years ### "Secure Pay Check printing" March 12, 2020 5.0 Overall an excellent experience with OnPay. Pros Secure Pay Plus is a flexible, easy to use product that allows printing of our payroll checks. We are able to use text files as a data source and the ability to easily re-print checks is one of the best features. We have used this product for years and the support staff are terrific. Cons Installation of the client could be a little easier. Review Source Response from Medius March 17, 2020 Thanks so much for the valuable feedback, Matthew! We love working with you and your team! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.