# STAMP Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about STAMP Software - reviews, pricing plans, popular comparisons to other Employee Engagement products and more. Source: https://www.capterra.com/p/172472/STAMP --- # STAMP Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) STAMP ## What is STAMP? STAMP is a B2B Retention Automation Platform for companies with > $25M in revenue that visualizes data in real time, starting with a summary dashboard across your customer base, while enabling drill down to each and every client. STAMP also provides comparative analytics by decision maker, company, and account manager. STAMP empowers organizations to analyze whats most important to their customers, measure performance in key categories, and implement Playbooks to retain key accounts. ## What is STAMP used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Market Research](https://www.capterra.com/market-research-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3000 Flat Rate, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for STAMP?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.stampcsm.com&name=STAMP) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### STAMP 4.9 (8) VS. [4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price $3000 Flat Rate, Per Year Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (8) Ease Of Use 4.3 (3,603) Value For Money 4.9 (8) Value For Money 4.2 (2,658) Customer Service 4.9 (8) Customer Service 4.3 (2,766) ## STAMP alternatives [4.5 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (43)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (180)](https://www.capterra.com/p/185973/HelpDesk/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/172472/STAMP/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. 360 Degree Feedback Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Benchmarking Compare key metrics for the business against prominent players in the industry Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Complaint Monitoring Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Goal Management Allows employees to set and manage work or career related goals STAMP 11 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Compare key metrics for the business against prominent players in the industry Manage and track all internal and external communication conducted via calls, email, text, or chat Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Allows employees to set and manage work or career related goals Identify, track, and respond to negative feedback Organize and manage the accomplishments and development of employees or performance of applications or systems Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group View and track pertinent metrics to find patterns and gain insights from data Create and administer polls and surveys Get Advice We can help you find the software with the features you need. Features 4.8 (8) 4.8 Based on 8 reviews ## Pricing Value for money 4.9 (8) Free Version Basic $3,000 Flat Rate,Per Year Value for money 4.9 (8) 4.9 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (8) 4.9 Based on 8 reviews ## User reviews Overall rating 4.9 Based on 8 reviews Filter by rating 5(7) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SR Steven R. President Civic & Social Organization ### "Good tool for gauging our member interactions." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2020 Pros Gave us good feedback on what our members are thinking as well as areas where we are excelling and areas that can use improvement. Cons Not really a negative but it did involve a fair bit of work on our part. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CM Caitlin M. Sales Analyst Hospital & Health Care ### "Extremely helpful and continuing to improve" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 26, 2020 We are using STAMP to receive feedback while in the midst of a year of departmental changes, so the results being timely and catered to our particular needs while also providing industry comparisons is allowing us to effect change in the directions our clients need. I have also been extremely impressed with the responsiveness and support provided by our Client Success Manager and the whole team of advisors and analysts who helped us bring this product online Pros The reporting capabilities are excellent and the new data portal allows for easy exporting of results. Cons There are some question types that the assessment is not yet able to include such as forced ranking of answer options, which would have been helpful Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Donna D. Membership Specialist Hospital & Health Care ### "The team is professional, fun and easy to work with " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2020 My role in the use of the software was to work directly with the Stonegate team in providing complete data of the people we were surveying. They made it extremely easy for me by providing a spreadsheet with the data points they needed from me. They gave us project timelines and that made my life easier to know when I could scheduled my time to work on the project. I like that they were able to do test emails to ensure the deliverability of the survey went to 'good' email addresses. They were very responsive when we had questions. They extracted our survey data when complete and gave us a big picture view with graphs which helped us understand where we needed to work on some areas of our business with our members. Pros The tool is easy to navigate and determine survey responders and understand their needs. My role wasn't big in this area as I was mostly working with the Stonegate team to ensure we get specific users into the system to take the survey. Cons I'm not able to rate this section as I didn't have a big role here. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Christiane S. VP Client Partnerships Hospital & Health Care ### "Immediate feedback from our valued customers " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 21, 2020 We have been using STAMP for 3 years in a row now, and the trending of insight and data has helped us to make important business decisions as well as improvements. Pros What I like most about this platform is the immediate access to customer feedback and insights, as well as gaps and alerts for areas in which we are not meeting our customers' expectations. Cons Stonegate is working diligently to improve their reporting function, but the standard reporting and export of dashboards could be improved. However, the data are the most valuable part of this solution and we have been able to work around this. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jerry R. CEO Think Tanks ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 15, 2019 Very responsive team. Pros “The STAMP results were very telling and I am very glad we did it. The key is to be prepared to act immediately on what you learn. Cons They are developing new improvements every day. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ben S. Senior Human Capital Consultant, Major Market Services Human Resources ### "I can't imagine not using STAMP now!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 14, 2018 Pros I like that I am able to create different campaigns for different types of STAMP assessments. This allows me to assess all of the same types of businesses within one campaign. Being able to send the same STAMP to the same clients, month after month allows me to ability to assess their feedback in an easy to view report. I can create a specific STAMP assessment for any type of industry, job title, client type; etc. Creating the STAMPS is easy because there is already a list of questions I can choose from. I can add my own question to the STAMP as well. We are collecting the voice of my customer after a sales, the transition from onboarding to support and quarterly reviews. Previously, the data we were collecting on our clients was skewed because the sales representative was asking the questions. Now that we're sending out these assessments to the clients, they're providing us with honest feedback. Prior to renewal, we're able to have a clear view into the health of our accounts. Cons Right now, there isn't anything that I could say that I dislike about the tool. It would be nice to see some functionality in the future that allows my customers to post their results on social media platforms. For instance; if they respond with glowing feedback, I'd like to be able to give them the option to post on LinkedIn or Facebook. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Enterprise Consultant ### "Gets the job done right. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 13, 2018 Pros The intuitiveness of the platform is hard to beat! When yo firs login, you aren't overwhelmed with too many button or pop ups telling you to do "things". There isn't a huge indicator that you need to mass upload your contacts immediately and begin sending STAMPs. The customer success manager actually wants to work with you throughout the process so you have a better understanding of what you're doing. They dig deeper into your business objectives to make sure accomplishments are measurable. They don't have the "set it and forget it" mentality. We are able to collect feedback from our customers that we typically have not been able to collect data from before. This approach is giving them the option to be anonymous on our assessments and they're more inclined to give us candid feedback. A huge benefit! Cons As I become more entrenched in the platform, I'd like a little less hand holding. I know my CSM is there to help me and make sure I'm seeing my ROI, but I want to get in and really break in. Create customer email templates and try and run my own reports. This is really more of a personal thing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IG Isiah G. Manager ### "Analytics into Customer Feedback " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 8, 2018 Pros STAMP has allowed our account managers and CSMs to have an idea on how their customers feel through the dashboards and by running reports. It also allowed our company to standardize how our AMs and CSMs handle potential upset clients and feedback. Having transparency from our clients has enabled us to keep a pulse on happiness factor. Previously, we had to worry when we got to renewal time because we didn't know if our clients were going to renewal. Now that we have STAMP, we know how each and every client is feeling about renewing again. Cons We are able to get blunt feedback from our customers rather than just praise. Being that these STAMPs are anonymous, clients feel more inclined to give us real feedback. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/172472/STAMP/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)