# Page 4 | Shepherd Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Shepherd the right Veterinary solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172485/Shepherd-App/reviews --- Shepherd 4.7 (87) [View alternatives](https://www.capterra.com/p/172485/Shepherd-App/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 25th, 2026 # Page 4 - Reviews of Shepherd ## Showing most helpful reviews Showing 76-87 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KL Kristin L. Veterinary, Owner Veterinary Used the software for: Less than 6 months ### "Impressed!" January 15, 2023 5.0 Pros Very easy to use, live chat feature is wonderful. Access from anywhere. Integration with other companies (Idexx for example). Cons A time clock would be helpful to track employee hours. Onsite training during launch would be helpful. Still learning the software. Reason for choosing Shepherd Really great demo, user friendly, super impressed with features. This was my first demo, everything after this demo was just not comparable to Shepherd. Review Source JH Jenn H. Practice Manager/LVT Used the software for: 1-2 years ### "Life Changing!!" March 8, 2018 5.0 Pros The only software that functions the way our team thinks and works! There is NO training needed, our entire team has been shocked at the ease of use and how intuitive it is. It's optimized for mobile devices (REALLY) and when we administer treatments as technicians the medical record and invoice are done at the same time with no separate set up or module linking. Review Source KK Kasey K. Veterinary Nurse CVT Veterinary Used the software for: 1-2 years ### "This software is amazing! It's so easy and let's you spend more time taking care of your patients!" March 14, 2018 5.0 Pros It's simple, and helps make our job easier. It allows us to spend more time with our patients and less messing with a complicated software system. Cons I really don't think there is anything... it would be amazing if Idexx would partner with shepherd eventually so uploading your lab and rads would be easier. But overall it's amazing! Review Source MB Megan B. Vet Tech Used the software for: 1-2 years ### "Tech's Dream!" March 14, 2018 5.0 Honestly hard to complete this category! This software has done amazing things for our hospital! Charts don't have to be the focus of your day...patients can! Pros Incredibly easy to use! Requires almost no training! Medical record and invoice created at once means less missed charges! Less time spent charting, and more time spent on patient care! Review Source JR Joy R. Cvt Used the software for: 1-2 years ### "Great" March 14, 2018 5.0 A few clitchs here and there, but with customer support always available most errors get corrected or explained in a timely Manor Pros User Friendly, captures charges, calculates injections automatically. Minimal room for errors. Auto save! Review Source RS Rex S. President Computer & Network Security Used the software for: 6-12 months ### "Great Cloud Based Vet Practice Software!" October 11, 2019 5.0 Great, its easy to setup and use. Transferring data from other software had no issues. Would recommend to anyone looking for a simple, cost effective cloud based software for their practice. Pros Cost, easy of use, and training. The cost is affordable for any size practice. The user interface is straight forward and simple to understand. Workflow is great, and easy between modules. Training is fast for new employees. Recommended cost effective! Cons No cons! Reporting could be done a little better, and hopefully will improve with updates. Customization of user interface could be done. Review Source EF Emily F. Veterinarian Veterinary Used the software for: 6-12 months ### "Very user friendly, intuitive, a great addition to any hospital." March 26, 2018 5.0 This software has great reminders in place as you move thru the medical record so that no areas of the record are left incomplete. The treatment portion allows charges to easily be put in and is efficient when creating a treatment plan for patients. Pros The dashboard for patients allows easy access to move between records, reminders are set in place for additional check points when completing records and putting in charges, great customer support, very easy to use. Cons None at this time but would love to see this used in many more hospital to help eliminate missed charges and it is very easy for any new or experienced staff member to use Review Source BC Brea C. Veterinary Assistant Used the software for: 6-12 months ### "Very easy to use!" March 14, 2018 5.0 Pros Our team uses this product and I know that they love it. It saves so much paper and is very easy to input photos and documents into. Review Source KT Katrina T. DVM Used the software for: 1-2 years ### "Very professional, easy to use, and efficient!" March 14, 2018 5.0 Pros The spplication is Intuitive, easy to use, time saving, aesthetically pleasing, and innovative. I also like how you can use it on various technology. Cons Currently in trial mode - bugs are being worked out and the product is being fine tuned through trial and error. Review Source LpJ L paige J. Associate Used the software for: 6-12 months ### "Excellent" March 14, 2018 5.0 Pros Easy access to all data is amazing. The remote access is simple and user-friendly. I also love that I can search for the patient by name. I like that I can easily see the findings in the exams. I also like that charges are entered so efficiently. Cons My main challenge has been learning all the great things I can easily add to discharges. As a relief vet, I am sad that I don't get to use the software more frequently. Review Source RF Ryan F. Owner/Veterinarian Veterinary Used the software for: Less than 6 months ### "Superb software with excellent customer support." March 27, 2018 5.0 Pros It is ease of use for everyone within the clinic, from the receptionist to the technicians and doctors. Cons No complaints as of now. The Shepherd team is adding to the software as we make suggestion/comments of what we need. Review Source SW Shannon W. Veterinary Technician Veterinary Used the software for: Less than 6 months ### "Pleasant and Efficient " March 14, 2018 5.0 Pros It is easy to use and well organized. I love that the SOAP is so clearly laid out. Images and all diagnostic work is easy to upload and easy to find. Cons Sometimes the way it prints out for the rDVM's is not the way it looks on the screen originally and it can be confusing to read. Review Source Similar Products Featured