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AddSearch

Reviews of AddSearch

4.9 (23)
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AddSearch Reviews

Showing all 23 reviews
Overall
4.9
Ease of Use
4.7
Customer Service
4.9

About AddSearch

AddSearch is a fully-featured, enterprise-level, and customizable search solution for websites and online stores. Use AddSearch crawler or Search API to quickly set up the search and keep it up to date. Take full advantage of the AddSearch implementation service or set it up yourself with easy-to-use dashboard. AI-based features, such as Progressive Ranking, Personalization, Automated Synonyms Suggestion, Frequently Bought Together, ensure your search delivers value every second. Learn more about AddSearch

Pros

  • I love how simple AddSearch is to use. They have a great product that you can put on your site and helps your visitors find what they are looking for.

  • Great product, works like a dream and is so easy to install and customise.

  • AddSearch solves exactly this problem. The great performance is definitely a benefit that increases usability and user experience since site search becomes more and more important.

  • The staff and customers both loved the visual aspect of the search engine on the website. Its visual appeal and ease of use were great assets.

Cons

  • The cost is the biggest deterrent. I'm not sure that we use the search to its full capacity.

  • We maintain multiple WordPress websites and always had the problem of the missing link between them. Users could not search for topics on other sites.

  • The image handling is a bit hit and miss. PDF contents is a big extra cost.

  • It sometimes seems to hang hang or get confused between multiple searches or when editing a search parameter.

Showing Most Helpful

Showing 23 of 23 reviews

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R. Tyler S. avatar
R. Tyler S.
CTO
Executive Office, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 29, 2018

"Great Google on site replacement search"

Pros: Ease of use and integration, really easy to get in place and go with the default settings. Just drop in and it works.

Cons: Options to go over the starter package and not be at enterprise level pricing. That being said, the support crew helped me get rid of some duplicate/un-needed content in the index so I was safely in the starter package.

Victoria L.
FVP, Senior Director of Digital Marketing
Financial Services, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
July 9, 2024

"AddSearch: A Robust Search Tool That Won't Break Your Budget"

Overall: AddSearch is providing our digital storefront in the financial services sector with the ability to provide search results in a visually appealing and easy to read and understand format. This helps our customers ensure that they can quickly and easily find what they are looking for and gives them comfort in seeing search results in a more typical retail (versus bank) layout.

Pros: After evaluating over a half a dozen search vendors, including: Clerk.io, Cludo, Elastic, Swifttype, HawkSearch, Algolia, AddSearch, SearchNode and Coveo, we decided to go with AddSearch. We chose AddSearch because they offered a comprehensive list of search features. specialize in federated search, provide options for personalization and support creation of UI. Their budget fell midway between the lowest and highest and they had the shortest implementation time for ease of integration.

Cons: We have had a few hiccups in technology; however, whenever we experienced search index or code issues, AddSearch's support team was quick to assist and helped us troubleshoot to resolve problems quickly.

Reasons for Choosing AddSearch: Offered federated search, personalization, supported creation of UI, short implementation time and value for price.
Paige L.
Marketing Manager
Design, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
June 13, 2024

"Added Search to our Custom Site"

Pros: It helped us add search functionality to our custom website.

Cons: The cost is the biggest deterrent. I'm not sure that we use the search to its full capacity

Lukas K.
Web Developer
Information Technology and Services, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 8, 2021

"Great Tool That Finally Solves Our Problems with Cross-Site Search"

Overall: We maintain multiple WordPress websites and always had the problem of the missing link between them. Users could not search for topics on other sites. AddSearch solves exactly this problem. The great performance is definitely a benefit that increases usability and user experience since site search becomes more and more important. All in all AddSearch does a great job with this tool and I guess it will grow even further with future customer's feedback!

Pros: We use the custom search UI to show the results in our Corporate Design style. The performance is outstanding and the possibilites the Dashboard offers are so diverse; We can add hidden keywords, use synonym groups or change the weight (relevance) of a single page in the index. You can even set the order of results for specific keywords which is really helpful in our case (big index). Custom meta tags help us to add individual labels to our search results which improves the user's understanding of what he can expect on that page.

Cons: These observations only relate to technical limitations until now. It would be great if search suggestions could be filtered as well, for example to only show suggestions matching a specific site. Using handlebars.js as template library requires quite a bit to getting used to but it works well if you use custom helper functions.

Alternatives Considered: Algolia
Jim W.
Manager
Consumer Electronics, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 13, 2020

"Excellent Yahoo Store Site Search Alternative"

Overall: We are very happy with the Addsearch site search product and will recommend it for any other website site search, or for any other Yahoostore site search website.

Pros: Addsearch were willing to customize their software according to our needs. Addsearch is a reasonably cost effective site search solution, yet at the same time provide installation help, customer service, and search accuracy. With regards to our Yahoo Store item catalog, we were able to export our item into a page file using RTML. Then we able to upload and update the items in AddSearch using their new Inventory search API library. Next, Addsearch was able to help us in customizing the search results page to look the way we wanted to. We previously looked at Algolia Search, but with the Algolia product, customization is very difficult and the visual component, take some expertise to implement. With Addsearch however, the implementation process was quicker and easier to do. That is in part due to Addsearch helping you in that phase. Finally, we are also very pleased with the result search dataset that is produced by Addsearch. The Addsearch search results are very accurate, fast and work well for our needs. Our electronics and computer items require an "EXACT" match, or else you will be looking at the wrong product. Addsearch was able to enhance their search algorithm to accommodate exact string matching and provide us with accurate search results.

Cons: Can't think of any. Addsearch customer service and support has helped and answered all of our questions.

Reasons for Switching to AddSearch: SLI Systems has changed management and their support has fallen. The SLI Systems search results accuracy was lacking for our needs.
Kelly M.
Digital Media Manager
Retail, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 12, 2019

"AddSearch Saved Our Small Business Website When Google Site Search Phased Out"

Overall: We had a website presence for over 10 years that included the convenience of site search via Google and we couldn't afford the "big name" software companies out there. It was paramount that we continue to offer our online shoppers the convenience of searching our site, so thank goodness for AddSearch. I had been searching for a Google search replacement for nearly a year when I stumbled upon this company. The people employed there are some of the most earnest, sincere, and helpful I've had the good fortune to work with though the times I've had to reach out to them have been few and far between.

Pros: As a small family-owned business with an online presence, it was critical to find a reliable, highly functional replacement for Google Site Search that wouldn't break our very small piggy bank and we found AddSearch just in the nick of time. They made it painless to sign up and integrate the AddSearch function on our website. I recall needing clarification on a couple of points and their customer service was very responsive and helpful.

Cons: This fit our needs so perfectly from the start and continues to do so almost 2 years later, which is why I can honestly say there isn't anything I dislike about the software.

Reasons for Switching to AddSearch: Google phased out its very affordable site search function for small businesses and it was important to find a software of similar quality that we could afford.
Mark B.
President
Automotive, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 16, 2021

"AddSearch Helps Your Visitors Find Anything."

Overall: At Armormax.com we wanted a flexible easy solution to helping our visitors find different pages on our website. As our website grew it was important to us to have a tool that would allow people to search for different keywords effectively and efficiently. AddSearch is that tool!

Pros: Easy to install, customize and configure to show only the pages you wish to be searchable. It also has a ranking (weight) system, which means you can pin pages to the top of your search box. I love how simple AddSearch is to use. They have a great product that you can put on your site and helps your visitors find what they are looking for. It is easy to implement and is a game-changer with indexing and searching your site with auto-fill so visitors can find what they are looking for quickly.

Cons: It would be nice if they had a free plan to allow people to test their product a little more. They have a demo version but having something where people that are just starting would be nice to implement it into their site. I know I have recommended

Reasons for Choosing AddSearch: Website search capabilities can be hard especially if you are not a programmer like myself. AddSearch has a great API and it allowed our team to quickly implement the search features we otherwise would not have had which benefited the users on our site so they could find what they were looking for more quickly.
Ewan M.
Digital Content Marketer
Leisure, Travel & Tourism, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 11, 2019

"Innovative, Helpful and Incredibly Useful"

Overall: Despite the fact that the software was excellent, by far the most impressive thing about AddSearch are the staff. The customer service was beyond amazing. When I was stuck with something, not only were my queries answered quickly and professionally but often the guys would offer suggestions on how to tweak things and make our search experience better. This wasn't part of some formal, monthly account manager thing, where you have to meet and basically get sold options like other companies do. This was informal, genuine product knowledge and love for what they do. Can't speak more highly of AddSearch as a company.

Pros: The staff and customers both loved the visual aspect of the search engine on the website. Its visual appeal and ease of use were great assets. In the back office, it was simple to use and set up and easy to filter the results to ensure that customers found exactly what they were meant to find.

Cons: I genuinely can't think of a thing, at all points AddSearch exceeded my expectations.

Reasons for Switching to AddSearch: They used to run a system where you could search on a particular site, however on our internal site they started showing our competitors in our search results. Not ideal!
Barbara B.
CEO
Food & Beverages, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 16, 2020

"Great Search Product With Great Service"

Pros: The product is very flexible and easy to work with. The customer interface is very good. It displays our content very well and makes it easy for consumers to find what they are looking for. It is very full-featured. We love the ability to add keywords to a specific URL and to pin specific URLs for a search. We can prioritize content in the search results which is great too. AddSearch has above average customer support. They have shown me how to take advantage of features I would not have been able to use without thier assistance. They are very prompt with responses to questions.

Cons: Although it is by the far the easiest to set up of any search systems we looked into it still required additional technical help. Even so it was more "out of the box" ready to use than anything else we've used.

Reasons for Switching to AddSearch: Google changed business models and the product no longer suited our business
Suley T. avatar
Suley T.
Digital Marketing Manager
Graphic Design, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 16, 2021

"Great product, works like a dream and is so easy to install and customise. "

Overall: Its great, we have been with them for 4+ years and will continue to be with them as long as the service remains.

Pros: AddSearch is great, we've used it for 4 years now and find it is the best solution to our website's problems. It allows users to quickly search our website for hotels, holidays and destinations across the 1000+ pages we have live on our website.

Cons: The price has gone up since we first joined, but I would say that they have added see new facilities which are great, So you win some you lose some.

Shaun A.
Web Designer
Non-Profit Organization Management, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 18, 2018

"Simple to Install Search Bar with Great Reporting"

Overall: Overall AddSearch has been a welcome addition to our company's family of websites. The manner in which the search results show a preview of the page is really cool! Also helpful is the ability to have both images and PDFs appear within the results. I would recommend for anyone looking for an alternative to Google's Custom Search.

Pros: I think what's great about this product is you can use the search bar on multiple sites and keep the results specific to that domain through writing filters within the code. The reporting feature is nice too as you can see what your visitors are searching for on your website. You can even feed the results in your Google Analytics account! Search bar can also easily be customized using CSS to match your brand.

Cons: The filtering of multiple sites can be tricky to get setup properly but their support team is great if assistance is needed. If you need to setup multiple search bars due to a responsive layout this can be tricky as you can only place a single search bar. So you're not able to do something like have one search bar in a desktop menu and another in a mobile one.

jesper P.
CMO | Head of E-commerce
Printing, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 22, 2018

"Best dynamic search ever, and proffesionel support"

Pros: Our biggest challenge was to find a search system where we could control which products are at the top when making a search. The price is fantastic. The support is awesome. Nice analytics tool for search queries

Cons: no cons, every time i had problems, the customer service provide me excellent support.

Elliott W.
Owner
Computer Software, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 16, 2020

"One of the easiest search engines to setup"

Overall: I was able to quickly add a complete site search search in around an hour!

Pros: I was able to set it up quickly and it performed as advertised.

Cons: The javascipt scripts that load the search are not asynchronous.

Jonathan W.
MD
Internet, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 13, 2019

"The best search, period"

Overall: This search allowed us to catalogue products from one site and content from another and deliver them in one search experience. The support team are excellent, helpful and really work with you to solve any issues.

Pros: The ability to catalogue different sites easily and display as collective results.

Cons: The image handling is a bit hit and miss. PDF contents is a big extra cost.

Reasons for Choosing AddSearch: Nothing else did what we needed without heavy coding.
Reasons for Switching to AddSearch: For the live search previews and multiple domains.
Henri P.
Account Manager
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Reviewer Source
Source: Capterra
June 14, 2018

"Well working site search, fast and easy to use. We use it almost in every website project."

Pros: It's fast to setup and easy to use. It provides fast preview of content being searched. Some of pros listed: Overall quality of this product, REST API integration for fast and fluent content indexing, PDF-Search, Self-learning algorithm and Google Analytics integration.

Cons: In some cases it needs adjusting to get content indexed and also get content priorities set up right. Sometimes documentation can be a little short and things have to be asked from customer service.

Michael U.
Owner
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 21, 2018

"I can't say enough good about this company and their product and support."

Overall: Very effective search.

Pros: It is fast, it previews the search and works well. After investigating and testing a number of search products which were prohibitively expensive I can now say that I happily settled for Addsearch and their very responsive support team.

Cons: It sometimes seems to hang hang or get confused between multiple searches or when editing a search parameter.

Joonas H.
GM
Internet, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
November 4, 2019

"Search engine with super simple setup"

Pros: AddSearch is super easy to setup and connects fluently into both Drupal and WordPress.

Cons: For a site with more than 1000 urls Professional plan is needed.

Carl S. avatar
Carl S.
PAMR ¿ Professional Aquarium Maintenance & Research
Retail, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 18, 2021

"Excellent Customizable Web Site Search Box, Better than Google"

Overall: Very good

Pros: Great customer service, ability to pin results based on actual customer inquiries to make for more accurate searches

Cons: Needs more pinned results to better customize customer inquiries

Reasons for Switching to AddSearch: No longer working without Ads
Billy B.
Sr developer/architect
Hospital & Health Care, 1,001-5,000 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 14, 2018

"Ridiculously simple to use and integrate. Beautiful interface."

Pros: Simple integration, great.looking interface. Simple backend. Really quick response time on searches, and the suppoert staff are phenomenal with lightning quick responses and knowledgable answers.

Cons: None so far. We've only been using the software for a few months, but we have not encountered any negative issues.

Maegen W.
Web Designer/Developer
Higher Education, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 8, 2018

"SO MUCH BETTER than other searches used"

Overall: We are loving the product and efficacy of the search results we get back.

Pros: It was extremely easy to setup and install into our website structure. It has great thumbnails and really seems to search in a smart, intuitive way that far exceeds our previous site search.

Cons: Really haven't come across any dislikes so far.

Stephane G.
Backend Dev
Internet, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 14, 2018

"Very good experience, I am impress with the custumer service we add!"

Overall: We could get ride of Google Site Search platform.

Pros: Easy to setup Almost plug and play Very good customer service Multilanguage Price is good especially with partner deal we made

Cons: PDF indexation Recrawl flexibility I would love to have more settings in the console to personalize my crawling

Vili H.
CEO
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 23, 2018

"Versatile and fast tool for site search"

Overall: Versatile site search tool

Pros: It's very fast. Easy to use API gives many options customizing it for your own demands on the web sites.

Cons: Could be even more comprehensive with social media searches. Admin panel could also have some add-on features to handle multiple sites. In total, AddSearch is an awesome tool.

Verified Reviewer
Development Manager
Furniture, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 26, 2021

"A great addition to our website"

Overall: A huge improvement to our former solution

Pros: customer service easy installation amazing tech team support

Cons: Pricing model: we are pleased with our current package but the next step is surprisingly pricy