---
title: "Pygmalios Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Pygmalios Software - reviews, pricing plans, popular comparisons to other Customer Journey Mapping Tools products and more."
source_url: "https://www.capterra.com/p/172503/Pygmalios-Analytics/"
page_type: "product"
language: "en"
---

# 

 Pygmalios Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Pygmalios

## What is Pygmalios?

Pygmalios is a people-counting and in-store analytics vendor for physical retail. Using privacy-first, anonymous computer vision, Pygmalios measures shopper footfall, dwell time, shopper paths, conversion, queue length, shelf availability and in-store retail-media (screen) audiences. Results are reported per store, per zone and per daypart, so retailers and brands can see how many people entered, where they went, how long they stayed, whether shelves were stocked, and how many shoppers actually saw in-store screens. The platform is deployed across 2,000+ locations in 20+ countries. It is anonymous by design: no images are stored, there is no facial recognition, and no biometric templates are created — only aggregate statistics leave the store, which keeps the measurement GDPR-friendly.

## What is Pygmalios used for?

[Customer Journey Mapping Tools](https://www.capterra.com/customer-journey-mapping-tools-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€50

Per User, Per Month

Free trial  
available

Free version not included

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pygmalios

0.0

VS.

[4.5 (286)](https://www.capterra.com/p/169053/Looker/reviews/)

Starting Price

€50

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.3 (215)

Value For Money

0.0 (0)

Value For Money

4.4 (196)

Customer Service

0.0 (0)

Customer Service

4.5 (200)

## Pygmalios alternatives

Highest Rated

[ImportYeti](https://www.capterra.com/p/10006176/ImportYeti/)

[4.9 (215)](https://www.capterra.com/p/10006176/ImportYeti/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10006176/ImportYeti/)

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

[4.6 (1,893)](https://www.capterra.com/p/176586/Power-BI/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176586/Power-BI/)

[Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)

[4.6 (1,982)](https://www.capterra.com/p/1417/SQL-Server/reviews/)

Starting price

$13748.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/1417/SQL-Server/)

[Tableau](https://www.capterra.com/p/208764/Tableau/)

[4.6 (2,362)](https://www.capterra.com/p/208764/Tableau/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/208764/Tableau/)

## FAQs about Pygmalios

Overview

### What company size and specific industries is Pygmalios built for?

Pygmalios is designed for retail businesses of all sizes that need analytics for store performance and customer behavior. It is built for the retail sector, including brick-and-mortar shops and other retail operations that want to measure traffic, conversions, and in-store activity.

Features and Usability

### What are the key features of Pygmalios?

Pygmalios offers engagement tracking and visitor tracking as core features, along with ad hoc reporting, benchmarking, dashboards, and key performance indicators. It also includes performance metrics, profitability analysis, trend and problem indicators, and visual analytics for monitoring visitor activity and business performance.

Getting Started and Support

### What training and onboarding options does Pygmalios offer?

Pygmalios provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online options support guided instruction, webinars offer group learning sessions, and documentation gives written reference material for self-paced review and ongoing use.

Getting Started and Support

### What customer support options does Pygmalios offer?

Pygmalios offers email/help desk, a knowledge base, phone support, and chat. No reviewer feedback on support is available here, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the provided catalog data.

## Features

AI summary

Based on 2,582 Customer Journey Mapping Tools reviews

According to Capterra reviewers, these are the features buyers prioritize most when evaluating business intelligence software:

-   **Dashboard Creation** (**55%** of reviewers rated this feature as critical)
-   **Multiple Data Sources** (**60%**)
-   **Reporting/Analytics** (**53%**)

Pygmalios is positioned around other business intelligence capabilities in its feature set. Its available tools are geared toward operational visibility and day-to-day data use, giving teams a way to monitor activity, review performance patterns, and support more informed business decisions.

Ad hoc Reporting

Generate one-off reports that meet information requirements

API

Application programming interface that allows for integration with other systems/databases

Benchmarking

Compare key metrics for the business against prominent players in the industry

Customer Journey Mapping

Visualize and analyze customer experience across all touchpoints and channels

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Engagement Tracking

Tracks metrics that provide insight into how a user interacts with any interface or product

Pygmalios 13 features

### All Features
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- API: Application programming interface that allows for integration with other systems/databases
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Exporting: Ability to export customer journey maps in a variety of formats to present and analyze.
- Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Profitability Analysis: Evaluate the degree to which business operations bring monetary gains
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- Trend/Problem Indicators: Visually identify direction of development and areas that require attention
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data

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## Pricing

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Basic

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Per User,Per Month

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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