Advanced Software

CasePRO

4.5 / 5 3 reviews

Who Uses This Software?

The unique adaptable nature of CasePRO, means we can service multiple industries. Manage customers, operations, sales, projects and processes - over your entire business - department to department.


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $83.00/month/user
  • Pricing Details
    Pricing varies based on number of users, hosting and configuration.
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Advanced Software
  • www.advancedsoftware.co.uk
  • Founded 2001
  • United Kingdom

About CasePRO

Need a software solution to improve internal interactions and customer service? Do you have disjointed systems in place throughout different departments? Need to increase sales? Need a better way to manage projects from start to finish? Empower workers with the essential tools to improve productivity, streamline processes & save money with credible case management software. Manage customers, operations, sales, projects & processes.


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CasePRO Features

  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content

CasePRO Reviews Recently Reviewed!


Overall very positive and has made office functionality much smoother and formalised.

Feb 22, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Advanced Software delivered a solution that no one else seemed to be able to deliver, bespoke to our needs.
Easy to use
Easy to modify as things develop.

Cons: Seems very unstable and prone to errors or breakdown. Feels like the new version has been released too early.
A simplified mobile version would be nice.

Overall: Easy access to client information
Building of marketing database
Easy to access accounting information

taking us a while to get where we want but its looking good now

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: how easy it is to make changes to get it how we want it, we also like that's its backed up on the cloud so we have safe if anything happens to our pc's

Cons: so far so good, it would have been getting to get things set up sooner but we undertand that some things are not easy to work out, we are an estate agent and we knew you did not have one on board already

The team at CasePro is very professional and diligent. The software is user friendly.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We are a PR agency in the U.S. and the team at CasePro worked to tailor the software to meet our unique needs.

Overall: It's very easy to navigate. The customer service is very responsive and helpful.