--- title: "Newrow Suite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Newrow Suite Software - reviews, pricing plans, popular comparisons to other Video Conferencing products and more." source_url: "https://www.capterra.com/p/172539/newrow-smart/" page_type: "product" language: "en" --- # Newrow Suite Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Newrow Suite ## What is Newrow Suite? newrow\_ smart is a virtual classroom platform that enables you to deliver engaging virtual classes straight from your web browser. No downloads, no installation and no setup required. newrow\_ smart is easy-to-use meaning that instructors can focus on teaching and learners on learning. Gone is complex administration or clumsy user experiences. newrow\_ smart is streamlined to make online learning engaging and hassle free. ## What is Newrow Suite used for? [Virtual Classroom](https://www.capterra.com/virtual-classroom-software/)[Learning Management System](https://www.capterra.com/learning-management-system-software/)[Training](https://www.capterra.com/training-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $32 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Newrow Suite?[Manage this product listing](https://www.g2.com/products/newrow-smart/claim_requests/new?auto=true) ## Newrow Suite Overview Updated September 2026 AI summary Newrow Suite provides cloud-based virtual classroom, video conferencing, and LMS tools for organizations of all sizes seeking to deliver interactive online learning and training. It features breakout rooms, real-time chat, session recording, screen sharing, and assessment management, with support for LMS integration (LTI). Newrow Suite enables live instruction, collaboration, and course management in educational and corporate settings. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Newrow Suite 4.7 (16) VS. [4.6 (361)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/) Starting Price $32 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (16) Ease Of Use 4.5 (20) Value For Money 5.0 (13) Value For Money 4.4 (16) Customer Service 4.7 (14) Customer Service 4.6 (18) ## Newrow Suite alternatives [4.7 (197)](https://www.capterra.com/p/144871/iSpring-Learn/reviews/) Starting price $3.58 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [Digital Samba](https://www.capterra.com/p/77715/Samba-Live/) [4.8 (20)](https://www.capterra.com/p/77715/Samba-Live/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/77715/Samba-Live/) [Class for Web](https://www.capterra.com/p/141222/Blackboard-Collaborate/) [4.2 (442)](https://www.capterra.com/p/141222/Blackboard-Collaborate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141222/Blackboard-Collaborate/) [ConexED](https://www.capterra.com/p/185157/ConexEd/) [4.6 (96)](https://www.capterra.com/p/185157/ConexEd/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/185157/ConexEd/) ## FAQs about Newrow Suite Overview ### Which roles and teams benefit most from Newrow Suite? Newrow Suite is most used by educators, academic managers, and training teams that run virtual classes, language instruction, and learner engagement programs. Consultants, program managers, and community or marketing leaders use it to host interactive sessions, coordinate workshops, and deliver professional presentations, while founders and executives oversee scalable online learning or outreach initiatives. Answer based on 16 reviews Overview ### What company size and specific industries is Newrow Suite built for? Newrow Suite is designed for corporations, schools, and universities, as well as SOHO tutoring and training businesses. It fits internal learning and development teams in larger companies and educational organizations that need virtual classrooms or training tools for staff, students, or trainees. Features and Usability ### What are the key features of Newrow Suite? Newrow Suite offers virtual classroom and video conferencing features, plus breakout rooms, screen sharing, two-way audio and video, and recording. It also includes built-in LMS and course authoring, assessment management, learning paths, progress tracking, reporting/analytics, chat/messaging, and customizable branding for education and training workflows. Integrations ### Which third-party tools and platforms does Newrow Suite integrate with? Newrow Suite integrates with VCam, Brightspace, Canvas, and Schoology. These integrations connect the platform to virtual camera tools and learning management systems, giving teams options for classroom delivery and online course management within their existing software stack. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Newrow Suite offer? Newrow Suite provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided instruction, while documentation and videos give teams written and visual reference materials for self-paced review and feature learning. Getting Started and Support ### What customer support options does Newrow Suite offer? Newrow Suite provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be characterized further from the catalog data alone. ## Features AI summary Based on 2,352 Video Conferencing reviews Capterra data shows that buyers of virtual classroom software rank the following features as their top priorities: - **Presentation Streaming** (**74%** of reviewers rated this feature as critical) - **Video Conferencing** (**53%**) - **Collaboration Tools** (**49%**) Newrow Suite supports all three of the features reviewers rate most important: **Presentation Streaming**, **Video Conferencing**, and **Collaboration Tools**. Together, these capabilities help businesses deliver live instruction, support real-time discussion, and facilitate group participation in one platform, allowing teams to create more interactive and effective virtual learning experiences. Interactive Whiteboard 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Virtual whiteboards allow instructors to share information with students in real-time Virtual Classroom 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Classes/sessions accessible via web browser of built-in video conferencing File Sharing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Real-Time Chat 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Screen Sharing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Digitally share screen view with others Session Recording 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Record active support and chat sessions for auditing and training Newrow Suite 63 features ### All Features - Academic/Education: Software specialized for schools (K-12 & Post-Secondary) - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace) - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. - Breakout Rooms: Sub-room created within virtual meeting/class - Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content - Built-in LMS: LMS functionality built-in for content delivery - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Corporate/Business: Software specialized for corporate use - Course Authoring: Developing custom training courses for educating employees or for teachers to create courses for their students - Course Builder: Allows users to create sales training courses - Course Management: Create, organize, and assign courses to users - Customer Training: Training courses can be offered outside organization to customers and partners. Can include e-commerce functionality for customers to purchase training courses. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - eLearning Companies: Software specialized for companies that sell courses/content - Electronic Hand Raising: Participants can alert the host if they have a question when they are muted - Event Management: Schedule and manage the logistics of activities and other gatherings - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Host Controls: Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc. - Interactive Whiteboard: Virtual whiteboards allow instructors to share information with students in real-time - Learner Portal: Students can access materials and communicate with instructors via their online student profile - Learning Management: Organize and track educational activities - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - Live Chat: Ability to chat online in real time - LMS Integration (LTI): Integration with LMS system - Mobile Access: Access software remotely via mobile devices - Mobile Learning: Access for students to complete learning materials on mobile platforms - Modeling & Simulation: Using physical, mathematical, or logical models as a basis for simulations to generate data for managerial or technical decision-making - On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Presentation Tools: Share and present designs - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-time Broadcasting: Broadcast live video streams - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Recording: Record live video calls to play later - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screen Sharing: Digitally share screen view with others - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Session Recording: Record active support and chat sessions for auditing and training - Student Management: Database of students to track personal information of individuals and families - Subscriptions: Enables user to sell and manage subscriptions to created courses. - Synchronous Learning: Real-time, interactive learning experiences where participants engage in learning activities simultaneously - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) - Training Companies: Software designed for companies who offer training programs to clients - Training Management: Track employee/learner's progression through training programs - Two Way Audio & Video: Presenter can see and hear participants and vice versa. - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Video Support: Supports various video file formats - Virtual Classroom: Classes/sessions accessible via web browser of built-in video conferencing - Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard - Whiteboarding: Provides a whiteboarding space or whiteboarding tools in the workspace. --- Get Advice We can help you find the software with the features you need. Features 4.6 (16) 4.6 Based on 16 reviews ## Pricing Value for money 5.0 (13) Free Trial Free Version Basic $32.00 Per Feature,Per Month Value for money 5.0 (13) 5.0 Based on 13 reviews ## Integrations [ Canvas](https://www.capterra.com/p/127214/CANVAS/)[ Schoology](https://www.capterra.com/p/128481/Schoology/)[ Brightspace](https://www.capterra.com/p/122854/Brightspace/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (14) 4.7 Based on 14 reviews ## User reviews Overall rating 4.7 Based on 16 reviews Filter by rating 5(14) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent LB Linda B. teacher Education Management ### "Great for the virtual classroom!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 19, 2022 I use the virtual classroom daily. The class link is easy to create and share. I love the playlist feature and that the recordings are available only minutes after the session ends. Pros I like the playlist. Having my lesson materials in the playlist makes going from one activity to the next seamless. Cons I haven't found anything I don't like at this time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BL Branden L. owner Electrical/Electronic Manufacturing ### "Is Newrow worth your time?" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 December 7, 2022 Pros It's easy to use and has a feature that allows all my me and my friends to collaborate together on a whiteboard. Cons The software gets glitchy very quickly and it's not just because of network connectivity. Also, you are only able to see 5 people at a time instead of everyone. In my opinion, zoom is better Switched from [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Because as i said in my my cons review newrow is super laggy and only shows 5 people Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CP Cheri P. Community Engagement Specialist Education Management ### "Great Software for Virtual Classrooms " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 2, 2022 Our staff love it. It is easy to use - similar to many other options, so people already are familiar with the options. Pros The software makes it easy to load and present PPT files. The polls are great to check understanding. The real time chat is great. Cons There were issues at the start, but Newrow kept working with our staff to understand and implement the things we needed for an educational platform. Switched from [Class for Web](https://www.capterra.com/p/141222/Blackboard-Collaborate/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Andre B. CEO Information Technology and Services ### "A melhor solução para aulas e reuniões virtuais!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2021 Pros Muito fácil de utilizar. Não precisa instalar nenehum aplicativo em seu computador. Ele funciona 100% web browser. Existe a possibilidade de integrá-lo a sistemas LMS (Canvas, Blackboard, Moodle e etc) e iniciar a aula ao vivo diretamente do LMS. Cons Nada a reclamar o software desde o começo atendeu plenamente as necessidades. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [Zoom Events and Webinars](https://www.capterra.com/p/157062/Zoom-Video-Webinar/) Reasons for choosing Newrow Suite Pela facilidade de uso e pelas ferramentas prontas para uma aula virtual. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Adina S. German Teacher Computer Software ### "I am happy, that I found newrow!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2018 I am teaching German to our employees in Brazil and Germany and we are overall happy with newrow! We always see and hear each other well, the features are working and are easy to use and the customization makes it more our own. Overall newrow is for me a more professional way to teach and learn within a business environment. Pros I was searching for a platform to teach students all over the world. I was searching for something special, that offers more specialized features for teaching groups online then skype or google hangouts and found newrow! I like to work with newrow, because it´s features reflect my needs as a teacher as well as the needs of my students: 1. As it is browser based my students do not need to install anything on their devices and can join from everywhere. 2. I can leave documents for download on the on demand platform, so students, who were missing the class, have access to the documents we used in class. 3. With the playlist I do not loose time with searching for documents I need for the class. I just have them there in the right order. Cons What appeared as less useful is, that I am not able to use the features at the same time. For example, I like to share my screen to work with our online book and in between explain some topics using the board. For this I need to stop sharing and open the board, what cost time. It would be nice, if I could switch more easily. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor November 18, 2018 We're happy that you found Newrow, too! Language learning is a great use case for virtual classrooms. You are able to connect your employees in one virtual room so that they can see one another, engage with you (the instructor) and themselves. By utilizing the on-demand courses in combination with the live classroom, you are really covering the full cycle of learning. That's just awesome! CC Calvin C. Academic Manager / IELTS Instructor E-Learning ### "A super user-friendly and comprehensive software system for online teaching/learning" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2018 Overall, I'm very satisfied with the software and their Product Manager has been extremely helpful and supportive. I would highly recommend this software to any online language schools! Pros It's very easy to use and everything seems very straightforward, so you don't really need to be a techie in order to understand how it works. The system also offers plenty of features that encourage interaction and collaboration between teacher-students and student-student. Cons It doesn't work perfectly on iPads and sometimes it can take a while to upload teaching materials. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor October 8, 2018 We're very happy to hear your feedback. Our mission is to provide the easiest online learning platform to help you deliver engaging online instruction. We will continue to support you and your school's efforts as well as deliver an amazing online learning solution. TL Timothy L. Exceutive Director Alternative Medicine ### "Great Customer Service - Stable Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 24, 2018 Support has always been great. He has gone above and beyond to listen and respond to any concerns. The are constantly working on improving the software. Overall - newrow has been a part of our company for years and I look forward to see what they develop next... Pros I have been with NewRow for years - back when they were WatchItToo! I loved all the features in the original Adobe Flash Version - but I did not like the time it took to get adobe flash to work on everyone's computers. Then came the Smart Version. I was reluctant at first due to less features - but now I love the stability of the platform and how easy it is for my presenters and participants to connect. It has saved me hours... It just works! Cons As of this writing, there are some features I would love to see: 1) Private Chat - So I can communicate with presenter they have 5 minutes left. 2) Branding - the ability to put my logo in a corner so all recordings are branded. 3) How long it takes for the recording to start I know they are working on adding some of these features soon... Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor August 27, 2018 Thanks Tim! We are very happy to hear that the move to Newrow Smart has made it super easy for your presenters and participants to join and that you can rest more easily in trusting the stability of the platform. Regarding your feature requests: private chat is coming towards the end of the year along with a whole lot more, branding is available but we'll see how we can add even more branding elements, time to record will be quicker shortly, too. Overall, you're right, we take your feedback seriously and look forward to collaborating with you in the years to come! Cristina G. ESL Teacher E-Learning ### "Very much satisfied." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2018 This virtual classroom app is highly recommended. I'm glad I have found it. Pros Newrow\_smart is so light that I can write and play videos seamlessly. I have decided to switch to Newrow\_smart as it is also very convenient for my students to enter the virtual classroom. It also has playlist feature that can help me organize my lessons. Cons I believe they are coming up with the scheduling feature and that will make Newrow a perfect virtual classroom. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor August 8, 2018 Yeah! We're glad you have found us :-) We are absolutely planning on adding a scheduling feature, so plan on perfection coming! As an ESL Teacher, I think you will really appreciate our Notes tool as well. With Notes, you can write out key vocabulary and your students see what you type as you type it. After the lesson, students can even download a branded PDF version of the notes to study from. SA Shiraz A. Marcom Manager ### "The webinar we did was flawless, we used various features and the participants gave great feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2018 Ease of use, many features, flawless session, great customer support. Pros Its pure Web, good look&feel, easy to connect to, no communication issues and has the ability to provide administrator control easily to assist with managing the session online. The customer Service of Newrow is great and they answer any question and provide explanations and support when needed. Cons Since the platform has many features it has a learning curve that takes some short practice, and then it all goes smoothly. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 3, 2018 Thank you Shiraz! You and your team are webinar pro's now. We are happy to provide you great customer service and are excited to hear your feedback. We're doing a lot to make the platform even easier and provide as much information for everyone to be able to hit the ground running. We even created a Newrow Training Course accessible to every Newrow user. Just sign in to your Newrow Smart account > Click Learning Center > Select Newrow Training Course. Carmine P. Consulting ### "An easy platform that is very useful. An incredible customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 20, 2018 Pros Usability, easy to use, interaction with students and connectivity from different sites with different configurations Cons No problems with the platform. Newrow is working on different updates starting from our needs, coming from experience Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor June 21, 2018 Thank you Carmine! We are dedicated to providing you a platform that enables you to collaborate with staff and customers in different sites with different security requirements. We look forward to continuing to to support you and delivering you even more features to help make your online training even more effective and impactful! [View all Reviews](https://www.capterra.com/p/172539/newrow-smart/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.