Who Uses This Software?

Professional services and small to medium-sized businesses


Average Ratings

11 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
    See pricing details
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • B12
  • www.b12.io
  • Founded 2015
  • United States

About B12

B12 makes custom websites accessible to small businesses. With our Do It For You (DIFY) approach, we create agency-quality websites at a fraction of the cost & time. First, our proprietary A.I. creates a rough draft of your website in 60 seconds, then our expert web designers incorporate your feedback to build & launch your site within days. Post-launch we offer custom, monthly recommendations on ways to improve your website, ensuring that your website improves as your business grows.


B12 Features

  • Auto Update
  • Content Import / Export
  • Drag & Drop
  • Invoices
  • Landing Pages / Web Forms
  • Newsletter Management
  • Online Booking
  • Online Store Builder
  • Real Time Editing
  • SEO
  • Surveys
  • Templates

B12 Reviews Recently Reviewed!


Capterra-loader

A DIY without the Y!

Feb 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: B12 is amazing for getting a website up immediately. I mean in minutes! It uses smart AI technology plus they have actual people that will help you customize the design and to make changes. I've been using a dyi for 10 years. With B12 I enjoyed the ability to just 'set it and forget it'! Perfect for projects that you don't want to invest a lot of time with, or clients on a budget. You can still go back in and muck around with changes if you like. The best customer service anywhere! Seriously, look into this!

Cons: I would like to make some changes more easily myself, a little more WYSIWYG, like add a pic her, resize a text field there, but it's not really their model. If I make too many changes to the style myself I end up with muck, so I needed an actual designer.

Overall: I love to tweak my website but I overdo it. I needed a real designer. Now my site looks professionally designed yet personalized. Now I can feel confident promoting my business on my new site.

The experience has been phenomenal!

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is cutting-edge, easy to use and accommodating. I have nothing but great things to say. It has helped myself as well as my clients.

Overall: My clients and affiliates are attracted to my website. They love the energy of the information.

outstanding service and follow thru great website

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fast, effective, flexible & responsive.. a leap forward for DIY sites, expensive web developers. Outstanding value.

Cons: That I didn't find these guys sooner. I have been frustrated and had issues with other sites & programs as they either didn't understand what was needed, or they offered you a crude cookie cutter site or they simply dumped all the responsibility on you to cobble everything together.

Overall: Outstanding service, responsiveness and flexibility. Creates great content quickly and is a great value. I highly recommend B12 to any business or organization that wants a great site & web presence.

Really disappointing.

Apr 27, 2018
4/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: It promised to be the next best thing to sliced bread with two hours of design consultancy for some dollars. At first blush the results were tantalizing. The offer of two hours of design assistance was great.

Cons: They failed to follow through with agreed plans and missed important deadlines... taking my reputation with clients to task. Design assistance was non-existent and communication was by appointment only.

Overall: I'm sorry. I didn't get benefits. I got headaches without refund.

Took our business to the next level

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The team at b12 has been super helpful in launching our brand new website and helping us attract more leads. Also it loads a lot faster and looks so clean.

Cons: Sometimes there are certain restrictions within the template that are very difficult to figure out. But the team helps customize it as best they can.

The B12 Platform was very easy to learn. It is very cost effective. The customer support is Great!

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy learning curve. It actually sets up most of the copy on the new website in seconds! The support was great because I got to talk to a live person and not just a chat or email.

Overall: Got my website up in hours! Very easy to learn and implement. Customer service is fantastic. i would highly recommend B12.

Excellent does not even come close to how great this company is.

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: They do most of the work for you. Filling in most of the important information and details of your business.

Cons: There is a bit of a learning curve, but their customer service dept is always available to help. There is always a quick response.

Capterra-loader

I loved my experience!

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use! I never thought I'd be able to design my own website but with B12, it was like cake!

Overall: It took a little bit of getting used to, but that was mainly my impatience in the way.

Easy to setup website but then limited ability afterward

Mar 22, 2018
2/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: The onboarding process is super simple, you answer a bunch of questions surrounding what time of website you want and the software creates a website for you.

Cons: After you have a website there is virtually no ability to customize the website further. You can change text and that's about it.

Vendor Response

by B12 on April 19, 2018

We are really sorry to hear about your experience with B12. It's our goal to meet and exceed the vision you have for your website. Please kindly reach out to us at hello@b12.io or via chat. We would love a chance to make this right! Thank you. -B12 Team

Quick launch of a professional website which saves time and money!

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great value for small businesses that don't want to spend all their time working on their website. The team members are bright and helpful. Intelligent customer service.

Cons: There's no blog or article posting function. Would like to have a way to create content more easily.

Everything went off without a hitch. Fast, Friendly service!

Feb 28, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Customer Service is top notch. The design team listens to what you're looking to do and has not problem executing.

Cons: Sometimes, it's difficult to actually speak with a team member. Often times, it's easier to relay your wishes voice to voice versus via email.