--- title: "ManageEngine ADSelfService Plus Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ManageEngine ADSelfService Plus Software - reviews, pricing plans, popular comparisons to other Self-Service Password Reset (SSPR) products and more." source_url: "https://www.capterra.com/p/172556/ADSelfService-Plus/" page_type: "product" language: "en" --- # ManageEngine ADSelfService Plus Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ManageEngine ADSelfService Plus ## What is ManageEngine ADSelfService Plus? ManageEngine ADSelfService Plus delivers robust self‑service password reset (SSPR) to eliminate most password‑related help desk calls. Users can securely reset forgotten passwords for Active Directory, Microsoft 365, Google Workspace, and other connected systems from a web portal, mobile app, or Windows, macOS, and Linux logon screens. Identity verification is enforced through configurable MFA methods such as security questions, SMS/email OTPs, biometrics, authenticator apps, and FIDO2, ensuring only the rightful user can reset credentials. Password resets immediately update AD and propagate via real‑time password synchronization to integrated applications, preventing mismatched credentials. Detailed audit logs and optional approval workflows provide oversight for sensitive changes, helping IT maintain control while empowering users. ## What is ManageEngine ADSelfService Plus used for? [Self-Service Password Reset (SSPR)](https://www.capterra.com/self-service-password-reset-software/)[Password Management](https://www.capterra.com/password-management-software/)[Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/) Top alternative Featured Overall rating Based on 63 user reviews Reviews sentiment Positive 95% Neutral 2% Negative 3% Starting price $595 Other, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ManageEngine ADSelfService Plus?[Manage this product listing](https://www.g2.com/products/manageengine-adselfservice-plus/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ManageEngine ADSelfService Plus 4.6 (63) VS. [4.8 (13)](https://www.capterra.com/p/249093/FastPass/reviews/) Starting Price $595 Other, Per Year Starting Price $4000 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (62) Ease Of Use 4.8 (35) Value For Money 4.7 (61) Value For Money 4.8 (34) Customer Service 4.5 (60) Customer Service 4.8 (35) ## ManageEngine ADSelfService Plus alternatives Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [ManageEngine AD360](https://www.capterra.com/p/268487/ManageEngine-AD360/) [4.6 (35)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268487/ManageEngine-AD360/) [Imprivata OneSign](https://www.capterra.com/p/131085/OneSign-FastPass/) [4.8 (20)](https://www.capterra.com/p/131085/OneSign-FastPass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131085/OneSign-FastPass/) [View all alternatives](https://www.capterra.com/p/172556/ADSelfService-Plus/alternatives/) ## FAQs about ManageEngine ADSelfService Plus Overview ### Which roles and teams benefit most from ManageEngine ADSelfService Plus? ManageEngine ADSelfService Plus is most used by IT administrators, infrastructure engineers, help desk teams, and security leaders who need to automate password resets, account unlocks, and identity verification. IT managers and technical directors use it to reduce support workload, strengthen access policies, and improve end-user login continuity across systems. Answer based on 60 reviews Overview ### What company size and industries is ManageEngine ADSelfService Plus built for? ManageEngine ADSelfService Plus is for midsize organizations and IT teams first, with 40% of reviewers from midsize businesses and 26% from Information Technology and Services. It also serves small businesses at 36% and enterprises at 23%, with additional adoption in Education Management at 9% and Non-Profit Organization Management at 7%. Answer based on 61 reviews Features and Usability ### What are the key features of ManageEngine ADSelfService Plus? ManageEngine ADSelfService Plus includes core identity features like self-service password reset, account unlock, password expiry notifications, and Active Directory user management through a web-based user portal. Differentiating features include multi-factor authentication, single sign-on, password synchronization, and audit reporting for access control, compliance, and remote user access. Answer based on 45 reviews Pricing ### How much does it cost and what fees or limitations are included? ManageEngine ADSelfService Plus starts at $595 per year for the Standard Edition, which includes password management, directory updates, password synchronization, and cloud single sign-on. The Professional Edition starts at $1,195 per year for 500 domain users, with higher per-user tiers up to unlimited users at $19,995 per year. A free version and free trial are available. Answer based on 3 reviews Integrations ### Which third-party tools and platforms does ManageEngine ADSelfService Plus integrate with? ManageEngine ADSelfService Plus integrates with more than 30 third-party tools and platforms, including ManageEngine ADManager Plus, Google Workspace, Microsoft Dynamics 365, Freshdesk, Freshservice, GoTo Meeting, BambooHR, and ADP Workforce Now. It also connects with 15Five, Aha!, AppDynamics, ArcGIS, Assembla, AssetSonar, Bamboo, BigPanda, Blackboard, Formstack Forms, Garoon, and Lucidchart. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does ManageEngine ADSelfService Plus offer? ManageEngine ADSelfService Plus provides in-person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, scheduled presentations, self-paced reference, and visual walkthroughs for teams that need help getting started with the product. Answer based on 1 reviews Getting Started and Support ### What customer support options does ManageEngine ADSelfService Plus offer? ManageEngine ADSelfService Plus provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users often describe the support team as helpful, responsive, and efficient, with clear communication and quick issue resolution. Some also report occasional frustration and say support quality can be inconsistent. Answer based on 8 reviews Security ### How does ManageEngine ADSelfService Plus handle data security and access control? ManageEngine ADSelfService Plus uses MFA, SSO, audit reporting, password policy enforcement, expiry notifications, and secure self-service password reset and account unlock through web, mobile, and Windows logon access. Reviewers also note some limits, including forgotten security-question answers, confusing permission setup, outdated modules for internet publishing, and occasional cached-credential issues. Answer based on 39 reviews Password management ### How well does it handle password resets and account unlocks? ManageEngine ADSelfService Plus makes password resets and account unlocks easier for end users while cutting routine helpdesk work. IT teams, remote staff, and enterprise admins often value the self-service portal, expiry reminders, and policy enforcement, though some organizations mention setup, navigation, and password complexity can still confuse certain users. Answer based on 45 reviews ## Features AI summary Based on 54 Self-Service Password Reset (SSPR) reviews Capterra data shows that buyers of self-service password reset (SSPR) software rank the following features as their top priorities: - **Password Management** (**59%** of reviewers rated this feature as critical) - **Credential Management** (**58%**) - **Compliance Management** (**59%**) ManageEngine ADSelfService Plus supports all three features that reviewers rate most highly: **Password Management**, **Credential Management**, and **Compliance Management**. Together, these capabilities help businesses reduce password-related support requests, manage user access credentials more effectively, and maintain policy and audit requirements, allowing teams to improve account security while keeping access issues under control. Password Management 4.4 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Credential Management 4.4 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Compliance Management 4.7 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Access Control 4.6 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Regulate who can view information within the system Password Database 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important A database of passwords to flag for reuse Alerts/Notifications 4.3 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges ManageEngine ADSelfService Plus 34 features ### All Features - Access Control: Regulate who can view information within the system - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Application Security: Identify and respond to security threats to developed applications - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Group Passwords: Create and edit passwords that can be accessed by a group of people - Mobile Access: Access software remotely via mobile devices - Mobile Authentication: Verify user identity through mobile devices - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Password Database: A database of passwords to flag for reuse - Password Generator: Generates strong, unique passwords with customizable parameters - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Password Policies: Set and enforce password security requirements such as length, character sets, and regular password changes - Password Synchronization: Securely access passwords from any device - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Secure Login: At least a username and password is required to access the system - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.6 (62) 4.6 Based on 62 reviews ## Pricing Value for money 4.7 (61) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/172556/ADSelfService-Plus/pricing/) ADSelfService Plus Standard Edition $595.00 Other,Per Year It includes: - Cybersecurity Solutions - Enterprise Service Management - Identity and Access Management - IT Management for Msps - IT Operations Management - Web-based self-service password reset and account unlock - MFA for self-service password resets/account unlocks, and ADSelfService Plus portal logins - Password expiry notifier - Password policy enforcer(Web Portal and Mobile App) - Real-time password synchronizer - Password reset using ADSelfService Plus' iOS or Android app, or via mobile browser - Self-service directory update, employee search, organization chart, and self-service group management - Features of the Standard edition of Endpoint MFA (Available for up to 10 users. For more users, Endpoint MFA must be purchased separately) ADSelfService Plus Professional Edition $1,195 Other,Per Year It includes: - Cybersecurity Solutions - Enterprise Service Management - Identity and Access Management - IT Management for Msps - IT Operations Management Endpoint MFA Standard edition: $195.00 Other,Per Year It includes: - SSO for Applications - JIT provisioning - MFA for Applications - MFA for Windows Machines - MFA for macOS Machines - MFA for Linux Machines Endpoint MFA Professional edition $295.00 Other,Per Year It includes: - SSO for Applications - JIT provisioning - MFA for Windows Machines - MFA for Applications - MFA for macOS Machines - MFA for Linux Machines - MFA for Windows Server machines - MFA for RDP Sessions - Device based MFA (Windows) - MFA for UAC Sessions - MFA for VPN & other RADIUS Servers - MFA for OWA & other IIS Servers - Passwordless Logins for Applications - Adaptive Single Sign-on - Adaptive MFA - Offline MFA - Local user MFA for Windows Value for money 4.7 (61) 4.7 Based on 61 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (60) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (60) 4.5 Based on 60 reviews ## User reviews Overall rating 4.6 Based on 63 reviews Filter by rating 5(45) 4(15) 3(1) 2(1) 1(1) Mentioned topic Sorted by most recent GM Gerald M. S. Cybersecurity Manager Banking ### "Excellent product for password self-management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2026 ManageEngine ADSelfService Plus is a highly efficient identity management solution that delivers immediate value by decentralizing routine password management. Providing employees with a fast, agile way to unlock their accounts and reset passwords independently eliminates up to 80% of routine helpdesk tickets. On the backend, administration is intuitive, and the depth of built-in reporting makes audit preparation and security investigations seamless for IT operations. Pros User agility & self-service simplicity: End users can easily reset forgotten passwords or unlock their own accounts in seconds directly from their Windows, macOS, or Linux login screens, mobile app, or web portal—eliminating helpdesk reliance and downtime. Streamlined IT administration: Configuring self-service policies, password complexity rules, and multi-factor authentication (MFA) methods (push notifications, TOTP, SMS) is straightforward and easy for IT administrators to manage at scale. Comprehensive reporting: Built-in audit reports—such as Reset Password Audit, Account Unlock Audit, and Password Expiry Delivery reports—provide instant, actionable visibility into self-service trends and user enrollment status. Simplified incident investigations: Detailed logs tracking reset attempts, client IP addresses, device names, and verification statuses make it quick and transparent to investigate suspicious lockout patterns or security incidents. Cons Initial enrollment drive: Getting 100% user adoption and credential registration (MFA setup) across a large workforce requires proactive communication and policy enforcement. Endpoint agent deployment: Deploying and maintaining logon screen agents across varied operating systems or remote VPN users occasionally requires initial troubleshooting and policy testing. Customization limits: While the administrative backend is rich in features, customizing the visual design of the end-user self-service portal and specific notification templates can feel somewhat rigid. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JM Jacob M. Systems Administrator Retail ### "ADSelfService Plus making MFA and VPN access better" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 15, 2026 Overall experience has been positive. It was easy to setup and maintain, as well as easy to get users enrolled. Pros We mainly use ADSS to enforce Multi-Factor Authentication on our domain computers and help secure our VPN access. Cons One of the bigger things I have found that I don't like as much is that it can be a tad hard to update, especially when using it to help secure a VPN. As you have to deploy the new agent to the computers after updating it. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Caian S. Coordenador de Infraestrutura e Segurança Banking ### "Transformou Nossa Gestão de Senhas e MFA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2026 Eu uso o ManageEngine ADSelfService Plus para resolver o problema de usuários que esquecem ou bloqueiam senhas, permitindo que eles redefinam automaticamente e melhorando a segurança com MFA para logins mais seguros. Pros Eu gosto de ter visibilidade sobre a quantidade de logins e os relatórios de quantidade de instalação. Acho fácil a administração, especialmente quando um usuário é excluído, pois é simples liberar a licença para ser aproveitada em outro login. A instalação por compartilhamento funciona muito bem, assim como a instalação por GPO. Tenho experimentado bastante facilidade nesses aspectos. Cons Eu acho que se tivesse um relatório que mostrasse a máquina que está instalada e também o usuário que está usando aquela máquina, facilitaria bastante, porque hoje eu tenho dois relatórios independentes, um de instalação de máquina e o outro de inscrição de usuários. Se eu tivesse um relatório que unisse essas duas informações, seria essencial para mim. Além disso, no relatório de instalação de uma máquina, incluir a data que o agente foi instalado na máquina seria muito bom. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DB Dalton B. Chief Information Officer Education Management ### "ManageEngine ADSelfService Plus" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 28, 2026 ADSelfService Plus has been reliable, easy to use, and effective at reducing password-related support requests. Pros ADSelfService Plus reduces help desk workload by letting users securely reset passwords and unlock accounts themselves. Cons The interface feels dated, and some configuration settings are not always intuitive or easy to find. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TF Torie F. IT Security Analyst Hospitality ### "ADSelfService Plus - Password Reset, biggest Pro" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 August 27, 2026 ADSelfService Plus has worked well for what we need it to do. The platform is fairly straightforward to use, and when we have run into issues, their support team has been easy to reach and generally helpful. We have also had good luck with their support documentation when we need to look something up on our own. Pros The biggest benefit for us has been the self-service account unlock and password reset functionality. Giving users the ability to handle these issues themselves has helped reduce the number of password reset and account lockout tickets coming into IT, which has made a noticeable difference for our team. Cons The support articles can be somewhat difficult to find and sometimes lining up schedules with the support team can also be difficult. Alternatives considered [1Password](https://www.capterra.com/p/176113/1Password/) [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) Reasons for choosing ManageEngine ADSelfService Plus The password reset and account unlock feature. As well as the cost. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PT Paul T. IT Systems Administrator Non-Profit Organization Management ### "Does its job simply and effectively" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2026 Great experience. Product is reasonably priced and provides a service we need. It always works and create no problems to manage. What every system admin wants. Pros We use it primarily for one thing - notifying users that their AD password is about to expire. Because many of our users are not on Microsoft products this reduces issues where their password expires and they do not know. Cons I like that it is fully customizable and has multiple options allowing us to dictate exactly what we want to happen Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DM Debasis M. Analyst Information Technology and Services ### "A Great Tool for Password Self-Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2026 My experience with ADSelfService Plus has been good. It has made password resets and account unlocks much easier for our users, reducing the dependency on the IT team. Overall, it is a reliable and user-friendly solution. Pros ADSelfService Plus makes password resets and account unlocks easy for users while reducing the workload on the IT helpdesk. It's simple to use, reliable, and improves the overall user experience. Cons The product works well overall; there isn't much to dislike. It should support okta push for better user experience. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RG Ryan G. IT Support Program Development ### "Reliable self-service password management with excellent support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 26, 2026 Our overall experience has been very positive. The product has been reliable, easy to manage, and well supported, with a responsive team whenever we've needed assistance. Pros Easy to deploy, reliable, user-friendly, and backed by responsive support. It has reduced password-related support tickets and saved our IT team time. Cons There isn't anything significant we've disliked. Initial configuration takes some planning, but the documentation and support team make the process straightforward. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DS Don S. Director of Technical Services Education Management ### "AD SelfServicePlus Simple and Efficient " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 25, 2026 Overall we’ve been very satisfied with AD SelfServicePlus. It just works and requires little maintenance besides updates and cleaning up unneeded users. On the odd occasion that I’ve needed support they have been efficient and have always been able to resolve my issues. Pros The product was simple to setup, integrated easily with our user directory and handles user notifications when it’s time to reset passwords. Cons There are users who struggle with resetting passwords, not necessarily due to ManageEngine SelfServicePlus, but due to their inability to be able to manage our password complexity rules. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JP Jasim P. System and Security Team Lead Insurance ### "A Reliable Password Self-Service Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2026 My experience with AD Self-Service Plus is positive. The product is easy to deploy, offers effective self-service password reset, MFA, and account unlock features, and helps to reduce the IT helpdesk team's workload significantly, which also improves user productivity. Pros What I like most about AD Self-Service Plus is its ability to let users securely reset passwords and unlock accounts without contacting the IT helpdesk, which significantly reduces the support team's workload. It also helps to enforce strong password policies while the user resets their password and sends the expiry notification to the users when their password is about to expire. Cons One limitation I noticed is that when adding a domain, AD Self-Service Plus requires the domain controller hostname rather than allowing the use of a domain controller IP address. This can cause configuration issues in environments where DNS is misconfigured, or hostname resolution from the AD Self-Service Plus server is not working correctly. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. [View all Reviews](https://www.capterra.com/p/172556/ADSelfService-Plus/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ManageEngine AD360 vs ManageEngine ADSelfService Plus](https://www.capterra.com/compare/172556-268487/ADSelfService-Plus-vs-ManageEngine-AD360)