# Page 9 | Jackrabbit Swim Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Jackrabbit Swim the right Camp Management solution for you? Explore 226 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172589/Jackrabbit-Swim/reviews

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Jackrabbit Swim

4.5 (226)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 9 - Reviews of Jackrabbit Swim

## Showing most helpful reviews

Showing 201-225 of 226 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KN

Katie N.  
Swim Instructor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Good website & great features"

March 18, 2022

5.0

Pros

I liked that I can easily access what lessons I have for the week and I can clock in all on the same software.

Cons

I don’t like how you have to log into your account and then log in again to clock in on the staff portal.

Review Source

JC

Janine C.  
Facilities Manager  
Sports  
Used the software for: Less than 6 months

### "Jackrabbit helps to streamline our business"

July 2, 2019

4.0

I have been very happy with the system. We are based in South Africa and have never had a problem getting hold of someone on the support team, they are very helpful and know their product. The system has helped me to simplify sending bulk mails and accounts etc.

Pros

The fact that everything from class schedules and attendance to family and account information is on one system and that it is always available in real time.

Cons

There is nothing that I don't like, only would love 1 or 2 additional features, but this could come in time.

Review Source

ML

Maria L.  
Swim Instructor/ Manager on Duty  
Individual & Family Services  
Used the software for: Less than 6 months

### "NJSwim Jackrabbit "

December 14, 2022

4.0

Pros

It’s very family friendly and understandable for all ages

Cons

Sometimes it lags but not frequently. Overall good use

Review Source

NL

Noah L.  
Instructor  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Jackrabbit Swim Review "

March 15, 2022

5.0

Super easy way for scheduling of employees and class scheduling.

Pros

It’s easy to navigate and helps me easily keep track of scheduling.

Cons

Some points are confusing such us sending out large emails to multiple people.

Review Source

nD

nicodie D.  
administrator  
Human Resources  
Used the software for: 6-12 months

### "BEST SWIM SOFTWARE"

June 9, 2019

5.0

Pros

ITS VERY EASY TO USE EVEN FOR THE UN TECH SAVY EMPLOYEES

Cons

I DONT REALLY HAVE ANY ISSUES WITH THIS SOFTWARE

Review Source

BS

Betty S.  
Swim instructor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "H&L swim Academy , Betty "

March 22, 2022

5.0

It has been good

Pros

Ease of use Easy error correcting Easy to locate information and easy to enter data

Cons

No problems . It really flow nicely . I had no training but I feel I learned it

Review Source

CE

Cedar E.  
Instructor/Deck Manager  
Sports  
Used the software for: Less than 6 months

### "Jackrabbit Swim"

March 15, 2022

3.0

Pros

This software makes it easy to see how many students are enrolled in the class and overall statistics of our company.

Cons

This software requires the user to go deep into the site in order to find necessary information that could be present on family profiles. This makes it difficult for new users to understand the site map.

Review Source

JK

Julie K.  
Aquatics Experience Manager  
Sports  
Used the software for: Less than 6 months

### "JackRabbit Organization"

March 15, 2022

4.0

Pros

This software is very easy to train new employees on. It gives a wide variety of options for capturing information about a student, family and class.

Cons

There is more manipulation that I would like. I would like to be able to schedule our entire program and not just swim instructors.

Review Source

BA

Brooke A.  
Swim instructor  
Sports  
Used the software for: 1-2 years

### "Jackrabbit"

March 22, 2022

4.0

Pros

Convenient and easy to use! Not hard to learn!

Cons

Don’t like that it says first lesson when doing makeup lessons

Review Source

KG

Kerry G.  
Front Desk  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Overall Experience "

December 14, 2022

4.0

So far so good

Pros

Simple and straightforward program that is easy to learn to use

Cons

There is nothing I don’t like. It’s a very good program

Review Source

CJA

Colene Joyce A.  
Lifeguard/SI  
Education Management  
Used the software for: 6-12 months

### "Great to use for work"

March 17, 2022

5.0

Pros

I like that this software has a lot of options. There is the general site and Staff Portal, which is easier to use on-demand.

Cons

There are options on the home pages that I don't necessarily use often but I cannot filter it out.

Review Source

SP

Samantha P.  
Aquatics Manager  
Sports  
Used the software for: Less than 6 months

### "Jack rabbit review"

March 10, 2022

4.0

Pros

Everything is in one place. Attendance, time clock, notes, ect.

Cons

Where some things are located. Once I have learned it, it works but it is no where I would have thought, Like the attendance. That is times out so fast.

Review Source

MG

Mikki G.  
Front desk  
Sports  
Used the software for: Less than 6 months

### "Dolla dolla bills y'all "

March 11, 2022

5.0

Pros

The product is fairly easy to use, it's the only one I've used at a swimming facility.

Cons

I didn't like how you are unable to turn off the pop ups after a new registration but there's an option to "skip."

Review Source

JR

Juliann R.  
Owner  
Sports  
Used the software for: Less than 6 months

### "New Owner"

March 15, 2022

3.0

Nice to have everything is one place .

Pros

Task list - adding task for other users.

Cons

Waitlist management- there is not real way to see a true wait list - given that most poeple are on multiple wait lists.

Review Source

JD

Jordan D.  
Swim Instructor  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Easy to Use!"

March 22, 2022

5.0

Pros

This program was simple and easy to use. Very user friendly and intuitive.

Cons

The mobile version was a little clunky on the main page.

Review Source

JR

Joanne R.  
Instructor  
Sports  
Used the software for: Less than 6 months

### "Zogs "

December 15, 2022

5.0

Easy to use for instructor and parent alike

Pros

Easy to navigate and search in jackrabbit

Cons

Print to excel or pdf not so easy and emails are limited

Review Source

IL

Irene L.  
Engineer  
Education Management  
Used the software for: 6-12 months

### "Great software"

March 11, 2022

5.0

Great almost no complaints

Pros

Easy to use and love that’s it’s all online

Cons

Could make functions that need to be repeated easier such as adding family to waitlist

Review Source

BM

Ben M.  
Customer Service Associate  
Retail  
Used the software for: 6-12 months

### "Jackrabbit Review"

March 16, 2022

4.0

Pros

Organizes all aspects of swim-lesson management into an easy to use/learn site.

Cons

System has gone down during business hours. But not a common issue.

Review Source

LG

Lisa G.  
Owner/Operator  
Sports  
Used the software for: Less than 6 months

### "New to Jack Rabbit"

June 24, 2019

4.0

Pros

This software does make point of sales tracking simple and complete and has many useful features. Chat and phone customer service are really helpful.

Cons

It can be very difficult to maneuver and figure out exactly how the system should be set up for proper use.

Review Source

EM

Emilee M.  
Customer service representative  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Review from Admin"

August 17, 2020

5.0

My experience has been good it just takes some time to learn the platform

Pros

It is a place where you can do absolutely anything you need to do regarding scheduling

Cons

Sometimes it is very difficult to navigate and find exactly what tool you need and how to perform a certain action

Review Source

JR

Jo R.  
Receptionist  
Education Management  
Used the software for: Less than 6 months

### "Solidly okay"

March 10, 2022

3.0

Pros

Reasonably straightforward once you know what you're doing

Cons

Not very intuitive, incredibly ugly, slow

Review Source

dS

danielle S.  
Pool deck manager  
Sports  
Used the software for: Less than 6 months

### "My input on how jackrabbit can be better"

August 18, 2020

4.0

Pros

I like the dashboard and how i can personalize announcements on the parent portal.

Cons

how classes are added, copied and how every semester things change. also... i would like to see an easier way to

Review Source

DS

Dejan S.  
Franchise Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Needs to be a responsive website or have an app. Pricing should be automated/"

March 20, 2018

4.0

Pros

Customer service is knowledgeable and prompt. I get detailed instructions and right on spot every time I contact them.

Cons

Pricing and non-responsive website. Web registration should calculate and post fees correctly. Lots of manual work is required, leading to user errors. No-responsive websites are thing of the past. An app will be better too.

Review Source

mC

maria C.  
front desk checkin clerk  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Need a change a little"

August 12, 2020

5.0

just didn't work there long enough

Pros

it was an ok system, kind of confusing but ok and easy to read

Cons

kind of confusing and misdirected and not very good system

Review Source

AH

Antavia H.  
Sales Specialist  
Sports  
Used the software for: Less than 6 months

### "Jackrabbit Review "

August 17, 2020

4.0

Pros

It had a lot of helpful features that helped the company.

Cons

Can be hard to use. Takes a lot of practice to learn the system.

Review Source

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